Armando
Reviews
Superhost52 total reviews
96% Excellent
52 reviews
4.94
2017–2026
Cleanliness 5.0
Accuracy 5.0
Communication 5.0
Location 5.0
Check-in 5.0
Value 5.0
52 reviews
The house was very clean. The service from Ms. Rocio was very friendly and cordial. They were always attentive to what was needed. Thank you very much for your service.
AN INCREDIBLE STAY. MY FAMILY AND I REALLY ENJOYED OURSELVES, AS IF WE WERE AT HOME. ALL THE ATTENTION WE RECEIVED WAS VERY FRIENDLY AND KIND FROM EVERYONE. THROUGHOUT THE STAY, THE SUPPORT FROM ROCIO AND HER DAUGHTER WAS INCREDIBLE. VERY NICE PEOPLE. VERY SPACIOUS AREAS, A 10 FOR CLEANLINESS, THE ROOMS AND EVERYTHING WERE SUPER GOOD. I HIGHLY RECOMMEND IT.
Excellent stay; Ms. Rocio and Tamara were super friendly. Thank you for welcoming us to your home.
Excellent service, Ms. RocÃo was always attentive to us, and the food was delicious. Respect and kindness in a beautiful place
The stay was excellent, and the best thing about the house is Ms. RocÃo; she is an excellent cook and a wonderful person. We felt very comfortable with her.
We loved the house, from the location, the amenities and the view it has towards the port. The level of care and service from Rocio, Tamara and Rafael were extraordinary and I can't help but mention how delicious Rocio cooks (really high level) I hope to be back with my family and friends soon. Thank you for everything, Armando
THE HOUSE IS BEAUTIFUL, IT'S IMPECCABLY CLEAN. THE SERVICE IS EXCELLENT, THE BEDS AND LINENS ARE SUPER COMFORTABLE, THE SERVICE PEOPLE ARE SUPER FRIENDLY, YOU HAVE A GREAT TIME!!
I couldn't have chosen a better place to stay and spend an amazing vacation with my family, and this house was just what we were looking for! Every corner of the house is super clean and tidy, the bathrooms, the rooms with super comfortable beds, all the linens are impeccable! Armando and Ana Sofia, super attentive. Communication from the beginning was always clear and fast, answering every question. The service is a 100: RocÃo, Tamara and Rafael do an incredible job, super coordinated, attentive to every detail, super warm and made us feel at home, always attentive to our needs and exceeding our expectations. RocÃo cooks super, super tasty. We brought everything necessary to prepare any meal we asked for, the fish he cooked is one of the best I have ever tasted. We really enjoyed the pool. The view is another plus, from the rooms you can see the entire bay and the view is always incredible. We will definitely rent it again for future vacations!
It was an unforgettable stay, the perfect house, the cleanliness in general unbeatable, the service from Rocio, Tamara and Rafael was exceptional and warm, Armando and Sofia were super friendly and always attentive. The view of the wonderful bay, the beautiful house, all the very large bedrooms with incredible ocean views, we will return soon.
From the first moment Armando and Ana gave me the best service, they were super friendly, with quick and attentive answers to my questions. It was a very nice experience since the place is very quiet, the house is beautiful just like the photos, a ten for cleanliness and not to mention Mrs. Rocio and her daughter who cooked delicious food for us. I would definitely come back 🌊😊
The house is clean and the service is excellent (Rocio, Tamara and Juanita). The negative point is that there is another house adjoining this one (not shown in the photos) that takes away the entire view of the bay and also those neighbors have improvable behavior (loud music all day)
Host Response
Hola, Carlos, una vez más nos disculpamos contigo por el vecino molesto, incluso pusimos una queja formal con la asociación y estamos en espera de la resolución para que se le Implemente una sanción. La terraza colindante si está en nuestras fotos, justo porque es algo que consideramos importante mostrar antes de que los huéspedes reserven ya que sabemos que para quien busca muchÃsima privacidad, la casa puede no resultar ideal. Lamentamos mucho que la experiencia no haya sido la mejor. Saludos!
Casa Villana is absolutely beautiful and truly breathtaking. The views over Acapulco are unique, and the property instantly makes you feel at peace and completely relaxed. My family and I spent Christmas there, and it was an unforgettable experience. The service from RocÃo, Juanita and Rafa was outstanding. RocÃo’s food was delicious — she is an amazing cook — and both Juanita and Rafa provided exceptional service throughout our stay. This is genuinely a place worth visiting again, and we cannot wait to return. Thank you, Armando, for being such a wonderful host. We very much look forward to booking Casa Villana again in the near future.
The house is very well located, in good condition and is as shown in the photos. The service staff who serve the guests is excellent and the food that Rocio cooks is very good. I only suggest improving the quality of the internet. I would definitely stay at Casa Villana again.
Host Response
Gracias por la reseña, Julio, sin duda lo revisaremos y le daremos solución, algo debe estar fallando ya que generalmente contamos con una buena red. Esperamos verlos de vuelta!