Armando

Reviews

Superhost

52 total reviews

96% Excellent

52 reviews

4.94

2017–2026

Cleanliness 5.0

Accuracy 5.0

Communication 5.0

Location 5.0

Check-in 5.0

Value 5.0

52 reviews

5BR Villa

Jenyffer

Excellent, 2 weeks ago

The house was very clean. The service from Ms. Rocio was very friendly and cordial. They were always attentive to what was needed. Thank you very much for your service.

I couldn't have chosen a better place to stay and spend an amazing vacation with my family, and this house was just what we were looking for! Every corner of the house is super clean and tidy, the bathrooms, the rooms with super comfortable beds, all the linens are impeccable! Armando and Ana Sofia, super attentive. Communication from the beginning was always clear and fast, answering every question. The service is a 100: Rocío, Tamara and Rafael do an incredible job, super coordinated, attentive to every detail, super warm and made us feel at home, always attentive to our needs and exceeding our expectations. Rocío cooks super, super tasty. We brought everything necessary to prepare any meal we asked for, the fish he cooked is one of the best I have ever tasted. We really enjoyed the pool. The view is another plus, from the rooms you can see the entire bay and the view is always incredible. We will definitely rent it again for future vacations!

The house is clean and the service is excellent (Rocio, Tamara and Juanita). The negative point is that there is another house adjoining this one (not shown in the photos) that takes away the entire view of the bay and also those neighbors have improvable behavior (loud music all day)

Host Response

Hola, Carlos, una vez más nos disculpamos contigo por el vecino molesto, incluso pusimos una queja formal con la asociación y estamos en espera de la resolución para que se le Implemente una sanción. La terraza colindante si está en nuestras fotos, justo porque es algo que consideramos importante mostrar antes de que los huéspedes reserven ya que sabemos que para quien busca muchísima privacidad, la casa puede no resultar ideal. Lamentamos mucho que la experiencia no haya sido la mejor. Saludos!

Casa Villana is absolutely beautiful and truly breathtaking. The views over Acapulco are unique, and the property instantly makes you feel at peace and completely relaxed. My family and I spent Christmas there, and it was an unforgettable experience. The service from Rocío, Juanita and Rafa was outstanding. Rocío’s food was delicious — she is an amazing cook — and both Juanita and Rafa provided exceptional service throughout our stay. This is genuinely a place worth visiting again, and we cannot wait to return. Thank you, Armando, for being such a wonderful host. We very much look forward to booking Casa Villana again in the near future.

The house is very well located, in good condition and is as shown in the photos. The service staff who serve the guests is excellent and the food that Rocio cooks is very good. I only suggest improving the quality of the internet. I would definitely stay at Casa Villana again.

Host Response

Gracias por la reseña, Julio, sin duda lo revisaremos y le daremos solución, algo debe estar fallando ya que generalmente contamos con una buena red. Esperamos verlos de vuelta!

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