Rosa - Las Catalinas Doorway

Reviews

39 total reviews · 5 listings · 2 locations

87% Excellent

39 reviews

4.77

2017–2026

Cleanliness 4.8

Accuracy 4.6

Communication 4.7

Location 4.9

Check-in 4.8

Value 4.7

39 reviews

3BR Condo

Gerardo

Good, 6 months ago

Very nice location, access to beach club made a big difference. Furniture can use an update Had a great time

Excellent place, we had a great time, the people are super friendly and the whole environment is very nice

Host Response

Hola William, muchas gracias por su visita a Las Catalinas y su comentario. Nos agrada mucho saber que encontró servicio amigable y que el entorno fue de su agrado. ¡Hasta la próxima!

Would not recommend this place due to Rosa’s lack of communication. Rosa is an agency (or so I was told at check in by the concierge) so when problems arised it took a long time to get an answer and solution. To our surprise, the night we checked in we were informed of an organized power outage taking place almost all day in the whole town. Rosa did not communicate this beforehand, and when I requested a refund for that lost day, she took no responsibility whatsoever. Also had problems with the coffee maker, which was fixed until the end of the next day, had about 5 construction workers working next to our front door for about 3 days, which we weren’t given a heads up about either. Sadly a beautiful placed ruined by poor communication.

This was an absolutely incredible experience and I highly recommend the home and host. The concierge staff responds very quickly and their level of service is top notch. The home is very conveniently located near wonderful restaurants and shop called Copper Stone where we visited daily for amazing smoothies and groceries. There is also an amazing outdoor jungle gym that I highly recommend.

Host Response

Thanks for your visit Chris. We hope to see you in town again soon!

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