Aury

Reviews

23 total reviews

87% Excellent

23 reviews

4.78

2018–2026

Cleanliness 4.8

Accuracy 4.6

Communication 4.9

Location 4.8

Check-in 4.9

Value 4.6

23 reviews

3BR Villa in Rio Hato

Jazmín

Excellent, 7 months ago

We were very comfortable. The place is lovely. Aury was always very friendly and helpful upon our arrival. Thank you!

Host Response

Jazmin siempre bienvenidos a nuestra locación Saludos Aury

We enjoyed our stay very much in this large, beachfront condo unit. First, the good things. The place is very large, with nearly 2,500sqft (750 sqm) of space. The main floor is quite spacious, allowing a family of six to spread out and feel at home. The location is unbeatable, being right on the beach in a quiet zone between the all-inclusive resorts and the Buenaventura gated community. Also, the Super 99 grocery store (a 5min drive) is fantastic, allowing you to find whatever you need to cook meals or to stock up on snacks and drinks for the beach. The condo complex is not highly populated, meaning on some days it feels like you have the place to yourself. Now for a few drawbacks. The hot water is barely functional - it only works upstairs and not in the kitchen. The property needs maintenance, and parts of the condo complex are in decay. The kitchen and most of the furniture are well-worn and could use a refresh. The master ensuite shower did not have a shower head.

It is an apartment with an excellent location, very comfortable, and spacious with a spectacular ocean view. Inside a very nice living complex with many amenities. The manager Mr. Ricardo is very attentive and predisposed to resolving problems. A very comfortable gallery as shown in the published pictures. Regarding the furniture, it is also as shown in very taste, quality and comfort. With a spacious and complete kitchen. However, as an additional suggestion and depending on an apartment of those characteristics and price, the lack or deterioration of small appliances was noticed, such as they did not have a toaster, blender in very bad condition, there were not enough rates with dishes for breakfast, when putting the washing machine in operation, the place began to flood the place, another important point is the lack of hot water and deteriorated showers.

The apartment is beautiful, even better than the photographs. The kitchen and the apartment perfectly equipped with everything you need. If you have a good market you don't need to leave the apartment, the beach is right in front, as is the pool. If you need to go to the supermarket or restaurant, you need to go out by car. Excellent communication with Aury and Ricardo. Always attentive to any need or concern. Wonderful stay. We'll probably be back

Ricardo was very friendly. We unfortunately didn't imagine the resort was in such a bad condition. Dirty pool and everything was very neglected. The beach is very nice but not what we expected.

Host Response

Daniel siento muchísimo este comentario y su calificación. Es una lástima que solo se enfocó en las falencias del apartamento y no pudo apreciar su maravillosa ubicación frente al mar , la decoración , los detalles ,confort de las camas, dotación completa de cocina, toallas, amenities, aire central, agua de cortesía. La piscina y áreas comunes se escapan de mi control, sin embargo tenemos una administración que está enfocada en mejorar su imagen, y tenemos fe ,será exitosa. Elevaremos su comentarios a esta empresa ,para mejorar la estadía a nuestros próximos huéspedes. Siempre bienvenidos. Saludos, Aury

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