Lauren

Reviews

158 total reviews

79% Excellent

158 reviews

4.72

2019–2026

Cleanliness 4.8

Accuracy 4.8

Communication 4.9

Location 4.8

Check-in 4.8

Value 4.7

158 reviews

3BR Condo in San Juan del Sur

Isayana

Excellent, 4 weeks ago

Everything is very much in line with what was published. The kitchen is complete and very well equipped, and the pool is clean. It's ideal for being with the family.

The truth is, in general, there were only problems with the hot water. It only works in the morning, and I didn't really like the pool πŸ˜–. I don't know if it was because I arrived late, but the water was dirty. Also, you should know that it's a condominium with a lot of rules. It's fine if you go as a couple or family, but not if you go with friends, because it has... Many limiting conditions and shared electricity. Just so you don't get any surprises, the host is very helpful and friendly, super friendly, and tries to resolve everything πŸ’ͺ

Host Response

Thank you for your feedback and for acknowledging our service as hosts. We're sorry that some aspects of your stay weren't as expected. During your visit, there was very heavy rain that temporarily affected the clarity of the pool water, which is unusual since it receives constant maintenance. The rules, condominium limits, and policies regarding electricity consumption are clearly detailed in the listing before booking, so that each guest can ensure that the property meets their needs. Our place is ideal for families and couples looking to enjoy a quiet and safe environment. We always do our best to address any issues and provide the best possible experience for our guests. Thank you for visiting us!

Everything was fine, except that the coffee maker didn't work, and I think the restriction on electricity use could be improved.

Host Response

Thank you, Meyling, for your feedback! We’re glad you enjoyed your stay. We apologize for the inconvenience with the coffee makerβ€”our administrator was always available to assist, and we also provide a French press for coffee lovers. Regarding the electricity use, the standard policy is consistent with most Airbnbs in the area. We appreciate your comments and hope to host you again!

Stayed 2 nights at this place, the first night was a bit rough as we had issues regarding the plumbing (toilet wouldn’t flush properly) and the lights went out 35 minutes after we arrived to which wasn’t able to be fixed until the next morning. I understand about the lighting in SJDS, however this wasn’t very pleasant as we arrived later in the night after a long day. The master bedroom was also being supported up by a rock which I was informed the assisting team was already aware of however was an interesting surprise when sitting down on the bed. Outside of all of that, if you need somewhere quiet to stay the night, this might be the place for you.

Host Response

Thank you for taking the time to share your feedback. We’re sorry that your first night was affected by the plumbing issue and the power outage, especially after a long day of travel and a late arrival β€” we understand how unpleasant that can be. As noted in our listing and pre-arrival information, San Juan del Sur can occasionally experience power outages. That said, the apartment is equipped with a backup battery system that supports essential electricity, including lighting and fans, to ensure basic comfort during these situations. Unfortunately, due to the nature of the outage that evening, the issue extended beyond what could be immediately resolved on-site and was fully restored the following morning. Regarding the master bedroom, our maintenance team was made aware and has then fixed the issue. We appreciate you flagging it to ensure continued comfort for guests. We value your feedback and are glad to hear that, overall, you found the space quiet and suitable for rest.

Comfortable condo with a nice pool area. Clean and has everything you need for a comfy stay. Nice location, easy walk to the beach and there are a few restaurants nearby. We rented a moto to go see more of the area. It wasn't our first time in SJDS but it had been a few years since we visited last. With the new highway mostly complete, you can easily get to many different beaches because of the condos location. And it's not in the heart of SJDS which is a blessing if you prefer a quiet and peaceful stay.

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