Mark
Reviews
34 total reviews
94% Excellent
34 reviews
4.94
2023–2026
Cleanliness 4.9
Accuracy 5.0
Communication 4.9
Location 5.0
Check-in 5.0
Value 4.9
34 reviews
Jared
Excellent, 3 weeks ago
Beautiful unit and location. Host was always extremely fast to resond and very accurate and clear instrtuctions. Hospitality staff always on point and attentive. This unit added to my perfect vacation. Can't wait to get back again!
Michael
Excellent, 1 month ago
Mark was a great host, and the condo was just as described. Family of 5 slept comfortably and had plenty of room to settle in. Space was very clean and well maintained. Some signs of use from being a rental (blinds/kitchen utensils), but that didn’t slow anything down, still slept well and cooked several meals without any issue. Great location in West Bay. You can spend an entire week there, eat at a different place every day, and you never even need to put on shoes! Can’t recommend enough!
Cody
Excellent, 2 months ago
Great location and the condo was very nice. Everything worked as expected and was clean and in good condition. Infinity Bay is a great resort and very walkable to lots of restaurants and the beach. Would definitely stay here again!
Dee Dee
Excellent, 4 months ago
Mark is a wonderful, generous, helpful host. When our flights were cancelled in January due to snow storm, he let us find alternate dates--something we were so thankful for. The condo was very clean and had daily maid service. The beds were so comfortable that I wanted to pack up the mattress and bring it home. The pools were not crowded even on cruise days and were kept very clean. It was so easy to swim out to the reef from the beach and the water temperature was a perfect 80 degrees. Mark even gave us the name of a taxi driver so getting to and from the airport was easy and he added in a stop at the grocery store . Lots of great restuarants nearby in West Bay (didn't like the IB restuarant though). I recommend Trattoria Da Piero ($28 for three lobster tails!) in West Bay and Pazzo in West End (take water taxi) for homemade pasta that is out of this world (byob). We didn't have breakfast at IB but bought the best banana bread from an old man on the beach. Highly recommend!
Rachel
Good, 4 months ago
Mark was a very responsive host - great advice and tips! Communication was seamless. We checked in with the resort & dealt with them going forward. We are a family of 5 & found that the condo needed some love & attention. The blinds in all rooms were broken or missing panels, making it difficult to get the rooms fully dark. And, it was very bare bones - 2 drinking glasses & a handful of miscellaneous mugs & wine glasses, no cutting boards, 5 forks & 7 spoons. It was annoying to have to run the dishwasher after every meal just so we would have enough cutlery & cups. Ultimately I think a lot of the issues we had with the condo were out of Mark’s control & due to the challenges of how the unit is maintained in the “hotel model.” It’s got to be difficult to keep regular tabs on a property when guests & the hotel cleaning service are in & out. We loved the easy access to the massive reef & snorkeled daily. Beautiful pools. The beach was very crowded on cruise days. Overall good value!
Host Response
I am sorry that you were missing cutlery, mugs glasses etc.. Sadly, many times dishes get left at the pool and do not make their way back to the condo and get absorbed by the restaurant... and sometimes people take them home :( I can say there should have been 2-3 cutting boards 8 coffee cups, 10 wine glasses (some plastic for pool area) and a lot of cutlery as of Jan 2026. For all future guests that read this - please contact the front desk or the restaurant if you are missing dishes or need anything. They should be able to supply you with whatever you need. Also, in the even we are missing blind panels, or there are some maintenance issues please contact the front desk. They will send someone to repair within minutes. Even if there is a charge to me, I want you to be happy and satisfied with your experience.
Kristine
Excellent, 5 months ago
Mark’s condo is extremely spacious and bright with a large balcony facing the pool area. It is one level up, which is perfect for both convenience and added privacy. It is situated in a great location on the resort approximately halfway between the beach and the lobby. Mark was very responsive and helpful with recommendations around the island. The resort itself has everything you need, but is also extremely walkable to coffee shops, small grocery store, and many other restaurants along the beach. The (West bay) beach is beautiful and one of the only truly walkable and swim-able beaches in the area.
Brittany
Repeat guest
Excellent, 5 months ago
This was our second time staying at this exact condo and we had a wonderful stay both times! Condo is beautiful, location is perfect and the snorkeling is unreal. We would go out 3-4 times a day because we couldn’t get over how much there was to see on the reef right off the infinity bay beach.
Laurie
Excellent, 5 months ago
Loved the decor and the location of Mark's condo ~ everything was great. It was our 4th visit to Roatan however our first stay at Infinity Bay. We'd definitely stay here again.
Wanda
Excellent, 6 months ago
We had a great time at Mark’s place, everything was very nice and it was a wonderful trip!
Tiffany
Excellent, 10 months ago
Mark's place at Infinity Bay was great! The condo is spacious, well appointed and had everything we needed. We loved the large balcony and spent a lot of time out there. We had a couple rainy days so it was nice to have place out of the rain but still be outdoors. We did not purchase the all inclusive food and drink, but ate at the resort many times and the food was good. All the amenities at the resort were fantastic and you can't ask for more - being right on the beach, and being able to snorkel to the amazing reef right from your resort. The beds were a little firmer than we like, but everyone has different preferences. The location cannot be beat, close to so many restaurants and a quick boat ride to other beaches. I highly recommend JavaVine Cafe and Wine Bar, the food was delicious! We will definitely be back!
Jose
Excellent, 11 months ago
Nice clean condo very well located and maintained.
Diana
Good, 1 year ago
Can’t say enough good things about West Bay. We had a great time at Mark’s place. It was great for a family of four and exactly what you would expect at IB. We loved the large terrace and location within IB.
Jose L.
Excellent, 1 year ago
Unforgettable Stay! We had an absolutely incredible experience staying at Mark’s Place in Infinity Bay, Roatán! The location is unbeatable, right on the beautiful West Bay Beach. The property was spotless, spacious, and well-stocked with everything we needed for a comfortable stay. Waking up to beautiful views and enjoying morning coffee on the balcony was a dream. Sunsets are amazing at the pool. The resort itself is beautiful, with lush landscaping, a massive pool that winds through the property, and friendly staff who went out of their way to make our stay enjoyable. Having a restaurant and beach bar right on the complex with live music and fire shows was a plus and having supermarkets, bars and restaurants at walking distance with shuttle to and from the airport made everything super convenient. The host was responsive, helpful, and provided excellent local tips. I can’t recommend this place enough and would absolutely stay here again.
Cynthia
Excellent, 1 year ago
Thoroughly enjoyed our stay at Mark’s condo at Infinity Bay. The condo was as described and there was plenty of room for two couples. We had some minor problems, but Infinity Bay addressed them right away. The balcony was lovely! We loved being on the 2nd floor. Infinity Bay itself was lovely! We had a blast listening to music on Sunday Funday! The pools are the nicest I’ve ever seen and walking out to the beach-Incredible! Highly recommend!
Brittany
Repeat guest
Excellent, 1 year ago
The condo was fantastic. Super clean, comfortable beds, large balcony space. The location of the condo was great and we enjoyed being on the second floor so we could hang wet towels, swimsuits, etc out to dry in the breeze. Mark was incredibly responsive answering questions about the condo as well as specific questions I had about the off beach snorkeling. The resort is absolutely beautiful and the snorkeling right off the infinity bay beach was unreal. Counting the days until we can come back!