Carola

Reviews

54 total reviews

83% Excellent

54 reviews

4.74

2022–2023

54 reviews

Studio in Panamá

Byron

Good, 2 years ago

ningina

We really enjoyed our stay at Carola’s place. The view of the city and the ocean were spectacular. That made it five stars all by itself. Bed was very comfortable and we really enjoyed the restaurants right around the corner. The Colombian one was our favorite with excellent food and inexpensive meals. Air conditioner was down while we were there so the living area was very hot, ac in bedroom was wonderful. I know she is working on getting it fixed, but maybe throw a fan in the living area till it is. Again to be clear, great stay. Location view and ease of getting around made this a definite return Airbnb😁 Thank you Carola

Great location! Best neighbourhood in Panama. Public transport, supermarkets, restaurants, etc. Right in front of cinta costera. Walking distance from synagogue. The apartment was very clean, with a lot of light, big, amazing view. Even the building staff was super friendly. I would definitely stay there again.

Host Response

Thank you so much Lisset. We were very happy to host you and we hope you come back soon!

This stay was a NIGHTMARE! We had to leave the “Airbnb” half way during our stay because it was unfit for purpose. We would’ve left the same night but we were booked on tours for the following four days and didn’t have any gaps in our days to move to a different Airbnb. However Airbnb Support was great at trying to find us suitable accommodations. 1. The entry code was incorrect. After a long flight and day of travelling not being able to get into the suite immediately was terrible. 2. Wrong Wifi code. Took almost 2hours to sort it. Thank God I bought a SIM card at airport otherwise I’d have no way to communicate. 3. FILTHY apartment. Terrible smells. Hairs in the shower drain. A clogged shower train. Dusty. Toxic mould on the bathroom ceiling. Noisy as windows don’t have locks on them so don’t close. It’s almost like noise at street level. One cheap towel per person. Cheap toilet paper. Smelly fridge. Just GROSS! We assume it’s not a legal Airbnb as she said not to tell concierge.

Host Response

We take our job with airbnb very seriously and it is very sad to read this review which is very far from reality. It is true that we changed the code for security and you wrote us telling us you couldn´t enter the apartment, but we answered you with the new code 1 minute after (literally) and we apologized for the inconvenient. 2 minutes after you were able to enter the apartment. The wifi code was correct from the beginning, my husband very kindly called you to help you enter the code . The apartment was previously clean but we offered you an extra cleaning day for free and we offered you that our handy man could go too within a few ours (both people have been working with us 10 years and are super nice and amazing workers) but you declined the offer. Instead of letting us help or leave the apartment you stayed 4 more days and continued threatening us with the review. It is very sad you made us loose the Super Host status just because you were mad about sending you the door code wrong at the beginning. You should have left the apartment the same day ( the availability of rooms in Panama is huge) if the apartment was so bad or been a bit more fair. It is ok to give some constructive feedback so we can become better but you have been very unfair. Thank you

Carola’s condo is lovely with a spectacular view! Glass windows/doors from floor to ceiling look out over a gorgeous vista. A grocery store is only a block away. Taxis are plentiful and cheap. Beautiful Urraca park is nearby with a network of walking paths/bridges. Carola is an excellent host. She always provided a quick response to any comment or request and kindly extended our stay by an extra day. She gave us great tips on local restaurants and gave us the name of a taxi driver to take us to the airport at 4:30am! We had a couple issues with the unit itself. There was no water in the pool during our stay. There is no light above the very large dining room table. I used a flashlight at night to do paperwork and use my laptop. There are no bedside lamps or additional lighting in the bedroom. Very poor lighting throughout. The master provides a bed and two bedside tables--no desk, chair, lamps or luggage rack. You will leave your bags on the floor. But overall, we were pleased

I had a lovely stay in Carola's listing. Everything us just as seen on the pictures. The unit was clean and spacious. The view from the room, especially from the bedroom, overlooking the city is the selling point. I loved laying in the bed and look at the well lit city while the vehicles went by. No worries about noise from traffic as the room is on the 54th floor. Carola was very detailed with the self checkin process and provided all the necessary information. I had no reason to reach out to her during my stay. I will be staying with her on my future visit again. ☺ 💕 ❤

Host Response

Thank you so much fo your nice words! Happy to have you back anytime!

The view! The view! The view! I am in love with it! My heart misses it. Sitting on the balcony will bring you joy! The other pluses are the apartment is well decorated, the layout is great, the building is friendly, and there is a very nice grocery store less than a four-minute walk, it is filled with beautiful plants, and the owner is super kind. The negatives are the walls and windows creek a ton all night especially early in the morning. I never heard the neighbors, but the creaking caused me to sleep on the couch that is near the front door my last few nights. Luckily the couch is comfortable. I am a light sleeper. I would still stay there again. The view is that good!

Studio in Panamá

Daniel

Excellent, 4 years ago

Excellent host. Very attentive

Host Response

Muchas gracias Daniel, bienvenido siempre. Le esperamos pronto