Sarah Jane
Reviews
Superhost33 total reviews
82% Excellent
33 reviews
4.76
2020–2024
Cleanliness 4.8
Accuracy 4.9
Communication 4.8
Location 4.7
Check-in 4.9
Value 4.8
33 reviews

Alex
Good, 2 years ago
Million Dollar view that can't be beat, albeit with a few blemishes. Watch the birds soaring so close to the balcony that you could almost touch them, or the sun rise in the east with morning coffee and setting in the west with cocktails, or watch the fishermen arrive in the morning and leave around suppertime. Our biggest surprise was that the shower doors in the two bathrooms had a heavy buildup of soap scum - something we did not find in other units of friends we made here. It suggests that a previous longer term renter was likely negligent. They provided a cleaner we recommended, and offered to have staff clean them. We decided to clean it ourselves over the course of a month, so only the guest shower remains for them to finish. The volcanic ash and sand that swirls up from the beach with strong NE winds in the dry season, settles on the balcony and stains the cushions. Frequent cleaning! Those with respiratory ailments like COPD should be wary - keep patio doors closed.
Host Response
Thanks for your review Alex. Yes, we are aware of the stains, which are actually hard water stains, that we constantly battle with, in this area at the beach. We have finally found the BEST product for glass and using it everywhere. So happy you enjoyed your view and surroundings! Thanks for staying with us and so happy you enjoyed your 4 months at our beautiful Royal Palms front facing 2 bedroom condo. Best regards, Sarah

Luis
Good, 2 years ago
Great apartment! Nice View! Everything was clean and ready to use

Richard
Good, 2 years ago
we highly recommend Sarah's Royal Palms unit 817. We would not hesitate to stay in the future. -The view is extraordinarily. -The beach is walkable in both directions at low tide. -The staff was very helpful in moving our luggage as well as cooling the unit by -adjusting the shades -opening windows -placing cushions on outdoor furniture. we recommend renting a car as there are no walkable restaurants or grocery stores. Missing Attention to the details... our minor frustrations could have been avoided if the host prechecked the unit as well as met us when we arrived. - Both TVs were difficult & and different to operate. the issue was not resolved even after two attempts (personal visit & a video conference ) - There was no ice in the icemaker. - The refrigerator ice maker was frozen solid & required defrosting. - There was only one wine glass on the shelf to celebrate & toast our first day on the beach. - when preparing our 1st meal we discovered that the knives were not sharp.
Alejandro
Good, 2 years ago
The stay was pleasant
Randy
Excellent, 3 years ago
Sarah helped address our needs at all cost!!
Host Response
Thanks Randy, it was a pleasure to host you both! So happy that new tv system (it's the bomb!), was helpful for PGA viewings, etc. See you next time!

Ronald
Not good, 3 years ago
Very disappointed in the building, it was not managed well, they used it like a hotel, lots of weekend people who didn’t obey the rules.
Host Response
Hi folks! It was a pleasure to host you, and meet with you earlier this year. Indeed we had a few initial maintenance issues which we responded to promptly, and thank you for the private feedback stating "Thank you Sara Jane you were a very good host who solved our issues". Indeed the condo buildings that allow short term rentals can feel like a hotel. It's imperative that owners and property managers relay the rules to their guests for an overall comfortable experience for everyone residing in the condo building community. I will be sure to bring this feedback to the next homeowner meeting. Safe travels, take care and thanks for being awesome guests! warm regards, Sarah

Kristine
Excellent, 3 years ago
Beautiful apartment. Walkable beach for miles. Neighborhood is also quaint and easy to walk to the center where there are 3 lovely small restaurants.
Host Response
Such a pleasure to have you stay Kristine. All three times ❤️. See you again soon I hope. Happy New Year!! Warmest regards Sarah.

Neil
Excellent, 3 years ago
everything we expected. very nice apartment andbuilding.

Boyd
Excellent, 3 years ago
lovely apartment on quiet beach

Fia
Excellent, 3 years ago
Pictures are exactly what you get! Such beautiful views and a bright apartment! We had a great stay! Kitchen was well appointed and had everything you needed including a blender.
Todd
Excellent, 4 years ago
Great view. Clean space. Nice pool. Friendly people. Checkin was a little complicated once everything switched to Spanish. Glad we had friends with us who were owners in the building to navigate our arrival.

Massoud
Good, 4 years ago
Wonderful

James
Excellent, 4 years ago
Not enough ways to commend Sarah on her helpfulness during our month in Panama. From transportation to real estate her advice was impeccable as was the Condo and the views and views and everything. We will be back !

Greg
Excellent, 4 years ago
Fantastic place! The resort is very nice. The apartment is in a great location within the building. Direct oceanfront, high floor. It’s large, well-furnished and has everything you’ll need. Sarah and Carlos were wonderful. Quick to respond, helpful, and kind. I’m already making plans to return.

Raymonde
Excellent, 4 years ago
Perfect, quiet beach, you can walk for a long time on the beach, very nice.

Mary
Excellent, 4 years ago
The condo has an excellent view, was very spacious and was very clean. The beds are very comfortable and the kitchen was fully equipped.

Diego
Excellent, 4 years ago
The apartment is beautiful. Definitely the best views you can get from that condo! It comes with all you need, from towels to kitchen accesories. We cooked some days and everything worked fine. The condo is also pretty nice, with great amenities and beach access. We stayed during weekdays, so we spotted very few people. Not sure wow will it be during the weekends. Communication with Sarah was fluid and she was very kind. She is supported by some local team that help us with some doubts upon check in. It's very close to Panama so will defnitely come bqck again!

Xiomara
Excellent, 4 years ago
You want amazing views and great beaches and helpful staff go to Royal Palms

Pablo
Excellent, 4 years ago
Great location, beautiful beach, and great view. The owner is very responsive.

Randy
Excellent, 4 years ago
You can’t go wrong with this place. Everything you could want, right on the ocean. I wholeheartedly recommend staying here.

Saylis
Excellent, 5 years ago
Simply excellent, thank you for all the excellent attention

Lillian
Excellent, 5 years ago
This is an absolutely lovely apartment with a fantastic view of the ocean and of the beach. The beds are very comfortable and the apartment is well appointed. It was very clean and has all amenities. I did have a little trouble figuring out the induction cooker because I’ve never used one but Sarah has the instruction booklet in the kitchen. In fact, Sarah is on top of everything. She’s very quick to communicate with and very helpful in terms of answering questions about the apartment, the area and providing recommendations for taxi service, restaurants and more. We would definitely stay here again!
Host Response
Thank you Lillian for taking the time to review! It was a pleasure hosting you, and thanks for recognizing our customer service.. we take great pride in ensuring our guests are comfortable and communicated well with. See you again! Warm regards, Sarah

Jeremy
Excellent, 5 years ago
Bliss!!!!! Only because I'm at a lose for words to accurately articulate how great my experience was. The Airbnb was as described and made you feel even more wonderful upon entering. The Maid met us at the property lobby and gave us a tour that make us fall more in love.....The AMENITIES, the AMENITIES, we were there 3 days and only turned on the TV for 3 hours (because it was a really hard rain.) We made use of the pools, beach, workout facility, bar/restaurant, pools, and beach again!! lol Loved the place and experience, makes me want to buy something here.
Host Response
What a lovely review Jeremy, thanks for taking the time to write your experience with us, we hope you will return soon! If you want to buy something.. of course I can help you with that too! Warm regards, Sarah

Jennifer
Excellent, 5 years ago
This property affords one of the best views of the ocean and the space is clean and well appointed. Sarah was a great host—good communication and great follow-through. Sandra, who met us at check-in did an incredible job walking us through the unit as well as orienting us through all of the property’s amenities. Speaking of amenities, nothing better than an early morning workout in the gym, followed by a rigorous pickleball game, dip in the pool and then a walk on the beach to get fresh fish from the local fishermen. What a great location!

Kevin
Excellent, 5 years ago
The area is not a mecca for entertainment, but the local restaurants like NAZCA 21 are Amazing. The facility has 3 pools a jacuzzi and a nice gym, so there is some typical activity at the building itself. There is a fish market near by that gas a great selection of daily caught seafood.

Amanda
Excellent, 5 years ago
Sarah Jane's condo was absolutely beautiful!! The views were so stunning! Being able to wake up every day and being surrounded by such amazing views was such a great experience. We were working remotely from the condo for a little over a month and the internet worked great (with video calls/phone calls/and for remote desktop!) There is beach access from the condo and there are also multiple pools on the premises (one on ground level and one upstairs on the same floor as the gym!) The condo also is very accessible by car to Coronado (there are lots of restaurants in that area). Thanks for a great stay!

Moritz
Excellent, 5 years ago
Beautiful apartment with litereally everything you need. WiFi is very reliable and extremely fast. Sarah was always extremely quick to answer and help with our needs. Perfect place if you want peace, since there isn't much around. We stayed 3 weeks to focus on our work. Fish market 10 minutes walking distance, where you can buy fresh fish straight from the boats - yummy!

Georgina
Excellent, 5 years ago
The place is just like the photos. Very well equipped and comfortable to have a good stay. Both check in and check out were very simple and Sarah was available all the time.

Carlos
Excellent, 5 years ago
Great place to stay, great for home office, very comfortable!

Rudy
Excellent, 5 years ago
Totally worth it!

Ana
Excellent, 5 years ago
Sarah is an extraordinary host. All the details for a comfortable stay are considered. The apartment is beautiful, very comfortable rooms. The spectacular view. Social areas have a variety of options for kids and adults. The entrance to the beach is direct. An ideal place to enjoy a few days of resting as a family.

David
Excellent, 5 years ago
First, I want to rate Sarah 100 for all the attention, her hospitality, and to respond quickly every inquiry I asked. The apartment is beautiful, as described in the pictures. It has a beautiful view of the ocean, excellent spaces, a spacious and equipped kitchen. This place is worth staying at this place! I'm sure I'll be back.

Paul
Excellent, 5 years ago
Excellent experience... the apartment is very comfortable, has everything you need, and the view is top notch and is perfectly located in front of the sea. The amenities of the complex are very good and Sarah is an excellent host, she was always attentive to our requirements. We will definitely be back!