Christiane
Reviews
Superhost176 total reviews
92% rated 5★
176 reviews
4.89
2019–2026
Cleanliness 4.8
Accuracy 4.9
Communication 5.0
Location 4.7
Check-in 4.9
Value 4.8
176 reviews
Guillaume
Excellent, 1 month ago
Christiane's house is lovely. We had a great stay in Tulum
Host Response
We're so glad you enjoyed your stay, thank you for choosing us 😊✨️
Richard
Excellent, 1 month ago
We had a wonderful 10-night stay at Christian’s in Tulum! The property was exactly as pictured—spacious, beautifully presented and a real home from home. It was immaculate on arrival, with everything we needed for a comfortable family stay, and the kids absolutely loved the pool. The site felt very safe, with 24/7 security and managers available. Sofia was just a phone call away; she welcomed us, showed us everything we needed to know and was incredibly friendly and helpful. The gardens and pool were also regularly maintained. There’s a supermarket less than five minutes’ walk away, plus plenty of restaurants nearby. We also used a local hairdresser and an excellent, reputable tattoo studio! We’d highly recommend Chacbolay for families or three couples. We reported a few minor accidental damages before leaving, and the costs were very kindly waived at their discretion. Fantastic value, and if we return to Tulum, we’d happily stay at Christian’s again—if she’ll have us! 🤩
Bruno
Excellent, 1 month ago
Beautiful house in a secure residence, ideally located for a stay in Tulum and for access to excursions in the surrounding area. The modern villa is surrounded by a wooded park, and once inside, everything is done with taste: refined decoration, excellent bedding, and a bathroom and toilet adjoining each bedroom Great pool in a pretty enclosed garden with all the desired furniture👌
Host Response
See you on your next trip to Tulum 🌴😊 Thank you for choosing us!
Ken
Excellent, 2 months ago
Lovely accommodation with many great facilities, including a private pool and separate sleeping areas. Well-equipped kitchen and spacious dining area, both indoors and outdoors. Very nice housing complex with beautiful fauna. Would definitely recommend and would love to come back.
Host Response
We're so glad you enjoyed your trip, we hope to see you again on your next trip to Tulum ✨️😊
Emily
Good, 3 months ago
Felt so safe here - beautiful home and security 24/7 made it a peaceful stay for us. Booked private massages that were amazing & recommendations were great! place could’ve been a little cleaner (floor was dirty) but it was totally fine would definitely recommend booking here!
Carrie
Good, 3 months ago
Great place to stay!
Host Response
Thank you for choosing us! ☺️🌴
Latasha
Good, 4 months ago
We really enjoyed our stay. The place was clean and in a good location. Our only complaint was the upstairs room never cooled down so we had to accommodate everyone in the other two rooms to sleep comfortably. The massages we had at the house were amazing!
Prabhakar
Excellent, 4 months ago
Corner carts of Pasta and Empanadas are probably the best food we had! Quiet seclusive peaceful very private place The security guards are always playing video games and guests are a bother!!
Host Response
We're glad you enjoyed your stay, and we'll take your feedback into account 🙏🏼 Thank you so much for choosing us ☺️
Krystal
Excellent, 4 months ago
Condo was perfect for our group, we enjoyed the pool and outdoor spaces, the room set up was convenient and the location was great for walking around and wasn’t too busy or noisy.
Host Response
We're so glad you enjoyed your stay! We hope to see you again soon 😊🌴
Monika
Excellent, 5 months ago
We loved our stay and would stay again!
Jennifer
Excellent, 5 months ago
We had an absolutely fantastic stay and would come back in a heartbeat. Nicola and Sofia are truly exceptional—thoughtful, responsive, and incredibly helpful without ever being intrusive. They made everything seamless, from arrival to recommendations, and gave the whole experience that rare feeling of being genuinely taken care of. The house itself is a dream. Beautifully designed, incredibly comfortable, and full of thoughtful details. The outdoor space is what really sets it apart—plenty of room to spread out, a gorgeous pool, a hot tub, and not one but three outdoor showers that make you feel like you’re living your best jungle life. Inside, everything works exactly as it should: strong A/C, modern amenities, and seriously comfortable beds. The location in La Veleta is ideal. It feels like a real neighborhood—not a resort bubble—which we loved. You’re walking distance to some of the best food in Tulum, and the area feels lively, local, and safe. We ended up falling for the neighb
Dana
Excellent, 5 months ago
Christiane’s place was beautiful. The location is great, with many shops and restaurants within walking distance. I appreciated having beach towels, bags and beach equipment. I also appreciated having essentials, like paper towels, dish soap, laundry soap and some cooking supplies, like olive oil. We enjoyed the pool and hot tub as well.
Clare
Excellent, 5 months ago
We had a wonderful stay in this property. Felt very safe and the security staff were very friendly and helpful. The location was perfect and there are plenty of restaurants, coffee shops and bakeries behind the property within walking distance.
Daryl
Excellent, 6 months ago
Was a great place. Excellent host and staff. Perfect for our needs.
Yehuda
Excellent, 6 months ago
Exceptional stay! The location was perfect and the space was clean and comfortable. The host was responsive and made our trip even better. Would stay here again.
Host Response
We're so glad you enjoyed it! See you on your next trip to Tulum 🌴😊
Dana
Excellent, 7 months ago
Beautiful place! Highly recommended!
Michael
Excellent, 7 months ago
Great place and location! Really enjoyed the backyard and pool and was very relaxing Would definitely stay there again!
Host Response
We're so glad you enjoyed your stay, thank you for choosing us 🙏🏼✨️
Ruben
Excellent, 8 months ago
Great place in Tulum!!!!! The main strip is located just two blocks left after exiting the property. The strip includes stores and restaurants. If you make a right after exiting the property you will find other small restaurants. On our last night we found the beautiful neighborhood of Aldea Zamá which is great for walking and date night. Had a great vacation.
Adriana
Excellent, 9 months ago
Great host! Perfect spot. It is very easy to walk to town (supermarket is a 5 min walk) and easy to catch a cab to the beach (10 min drive). I suggest checking out the street behind the Airbnb, amazing spots! This is the second time I have stayed with this host. Staff is always available.
Host Response
We're so glad you enjoyed it! Thank you for choosing us again! We hope to see you soon 😊🌴
Britta
Excellent, 10 months ago
We had a wonderful time in this beautiful cottage. The house is situated in a closed complex and we felt very safe. There is no noise from parties etc. in the evening, in addition, the windows close very well for Mexican conditions and are not noisy. We were able to make many excursions from there and all the equipment in the house worked as described. A lot of emphasis has been placed on small nice details in the house, which is why we felt very comfortable right away. Even though we didn't really have any questions, communication was flawless. Thank you so much for letting us spend five wonderful days in this beautiful house!
Host Response
We're so glad you enjoyed your stay and hope to see you again soon ❣️🌴

Yan
Excellent, 10 months ago
Beautiful villa, close to centro, amazing amenities, great staff and concierge that’s always available around the clock. Always made things right. Great location, the security was amazing. Loved the pool and we constantly used the outdoor showers. Great parking for the ATV. I would recommend to put a TV in any of the rooms other than the living room downstairs. I enjoyed my stay, they had great recommendations. Would stay again!
Host Response
We're so glad you enjoyed yourself, Yan! And we hope to see you on your next trip to Tulum 🌴😊
Alyssa
Excellent, 11 months ago
Christiane was a great host, she was very responsive, helpful and friendly. The villa looked exactly as shown and is great for a peaceful, private retreat. We felt very safe with the 24/7 security and gated community. The villa we stayed in was lovely.
Host Response
We're glad you enjoyed Alyssa and we hope to see you again on your next trip to Tulum 😊🌴
Viniegra
Excellent, 11 months ago
Excellent, we will be back soon
Yousef
Excellent, 1 year ago
What a fantastic place! Right where you need it, comfortable, and luxurious!
Host Response
Thank you for choosing us! We're so glad you enjoyed it! 😊🌴
Sarkhan
Excellent, 1 year ago
From start to finish, everything about this stay was perfect. The place was exactly as described; spotless, beautifully decorated, and fully stocked with everything we needed. The check-in process was smooth and easy, and the host was incredibly responsive and kind throughout our stay. This is exactly where I would wanna stay again if I come to tulum
Host Response
Nos alegra mucho que hayas disfrutado, esperamos verte en tu próximo viaje a Tulum! 🌴
Dejanira
Excellent, 1 year ago
I definitely love Christina’s house, it was walkable to everything we literally we’re looking for a smoke shop the whole time we were there and we found one walking distance from the Airbnb, which we discovered maybe two days before the trip ended. The private chef that sofia provided us with were awesome. We ended up getting one for breakfast and dinner. We even had the house decorated for my birthday and that turned out beautiful the house is everything like in the pictures. You’re literally 15 minutes from Central downtown Tulum so you can either have the driver who sofia recommend which his name was Mario ❤️ and he was very great and helpful Any time we need a ride he was right there present but you can really walk it just gets really hot during the day . 24 hours security, which I loved all in all this was the best Airbnb I’ve ever stayed in. Definitely saving it for next time.
Host Response
We're so glad you enjoyed it, and we hope to see you on your next trip to Tulum 🌴😉
Estacia
Excellent, 1 year ago
Christiane and her team were great and responded nearly immediately if I had any questions. They helped with my transportation to/from the airport and even provided their contact for a taxi when we went to dinner! Thank you for your hospitality!
Elizabeth
Excellent, 1 year ago
Awesome place. My daughter lived in that pool. The backyard- pool area is bigger than I thought. Master bedroom is on the 2nd floor. Get ready for those steps.
Host Response
We are glad you enjoyed it and we would love to welcome you back ✨️🙌🏽
Alexandra
Excellent, 1 year ago
This house was BEAUTIFUL! It was located in a nice space so we were able to walk to local shops and restaurants. Christianne & her team were very responsive and helped us to book many nice services like a private chef, massages, and transportation.
Sarah
Excellent, 1 year ago
Gorgeous home!
Ninie
Excellent, 1 year ago
Perfect stay and impeccable villa - too bad the main street of the neighborhood is in the middle of a construction site, which takes away a lot of charm from the neighborhood.
Jang
Excellent, 1 year ago
Nicola was an amazing kind host with excellent communication leading up to the stay and throughout sending all the information and suggestions for the area. The security was there 24 hours and they were very nice. The house is awesome! We really enjoyed the space. Thank you so much!
Caroline
Excellent, 1 year ago
We had a lovely stay at Christiane’s place with my husband and I, our 1 year old and my mother and aunt. The home is exactly like the photos and the entrance garden is stunning and well cared for. The yard and pool are very well maintained and we enjoyed our time outside each day! Yesica and Nicola were friendly and helpful throughout our stay and were there to greet us when we arrived. They assisted us continually with transportation, recommendations and promptly fixed any small issues we encountered with the house. 24-hour security made us feel safe and was also helpful with noise issues we encountered a few nights (4am!) from a loud group of girls in the unit nextdoor. I think it’s luck of the draw whether you have quiet groups or loud partiers in the surrounding units…largely we had no issues and rarely saw other guests on the property. Note that official quiet hours start at midnight. I wish we could have stayed longer and would return in the future! Thank you for having us!
Angela
Excellent, 1 year ago
Christiane was a wonderful host and was more than happy to accommodate our needs. The house was fabulous, and far exceeded our expectations. Also security, maintenance/landscaping, and pool personnel all were very attentive, friendly and professional. This was a trip we will never forget. We are already talking about planning our next trip and we will definitely be reaching out to Christiane to check availability within Chac Bolay again soon! Angela + Pedro
Host Response
Thank you very much Angela and Pedro for your nice comment! It was a pleasure for us to welcome you at home. We look forward to your next visit!😊
Rhya
Excellent, 1 year ago
We loved our stay at this air bnb! Stunning pool and plenty of space to spread out around the villa. We would love to come back!
Host Response
Thank you Rhya for your nice comment! It was a pleasure to welcome you home. We hope you come back soon to stay with us:)
Desmond
Excellent, 1 year ago
Our stay was amazing to say the least! The host Christiane and Yasmine were great! Always responsive and there to help!
Host Response
Desmond! How great that you enjoyed your trip to the fullest! We hope you will come back to visit us again. It was a pleasure meeting you.
John
Excellent, 1 year ago
I stayed here with a few friends and could not have picked a better option. The house has so many amenities, especially the pool and jacuzzi. The host and concierge were very responsive and offered so many options of nearby grocery stores, activities, and tours. The home looked even better than the pictures. We'll definitely be staying here again!
Host Response
Hi John! How great that you and your friends enjoyed your stay with us. It was a pleasure host you. See you on your next visit to Tulum :)
Annette
OK, 1 year ago
Christiane and the concierge team (Nicola and Yesica) were all very friendly, helpful and responsive . The villa itself is nice but needs some major TLC (hardware in showers is rusted , too small of a water heater to accommodate for 3 showers running at once “we had to schedule our showers to get enough hot water” , loose toilet seats , sliding glass doors don’t lock well , sliding screens have holes , our washer and dryer was broken all week but we were given a chance to use neighboring villa s washer) . We traveled as a family with kids 11-13 but neighboring villas had party groups . While enjoying backyard we would hear club music all day and then swearing non stop . At night , we would have to close the windows to sleep because of so much loud music (not sure if it was coming from the street bars or neighbors). Just wasn’t our cup of tea . I would not recommend to families . It seems Tulum in general is party heavy crowds so this villa would probably suit those crowds better.
Host Response
Hi Aneta! We're sorry to have received a comment like yours. Everyone is free to leave their opinion, but we believe that there are points that we weren't informed about during the stay. Just as we responded to the washing machine, we could have acted if you had let us know of the toilet seat. That only takes 10 minutes to repair or replace. Regarding the volume of the neighbors' music, when we notice that a house has sound at a high volume we let them know so that they can turn it down. Of course, if it happens after hours you can notify us, or the 24-hour security guard at the entrance, to act. We were in constant communication, and all you had to do was inform us of the problem. The condominium is characterized by the tranquility of the environment. Your comment is made, but as a recommendation we tell you to inform when something is not as you want or is uncomfortable, maybe it can be solved and avoid a bad stay, and a bad review. Best regards.
Anthony
Excellent, 1 year ago
Christine’s place was wonderful. Located in an area with great coffee shops and restaurants. The Airbnb was comfortable for 6 adults. Beds were a little firm but comfortable, pillows were soft, the water stayed hot. Each bedroom has their own bathroom making it great for couples. It wasn’t too far from the beach area and the neighborhood felt more residential than touristy which we liked! We hired a chef for each night which I highly recommend. the chef cooks and cleans which helped A LOT. The Pool was big (a little cold) hot tub was nice but its size is for 4 adults maximum. The Upstairs also had a great area to hang out.. we really enjoyed our stay. We would stay again.
Host Response
Anthony! Thank you very much for your nice comment. It was a pleasure to receive you at home, and it makes us happy to know that you enjoyed your stay to the fullest. We hope you visit us again on your next trip to Tulum. :)
Just
Excellent, 1 year ago
We had a peaceful and lovely stay! The place is exactly as a picture. It's very secure with 24/7 security/Conceirge, and although it's walking distance from the main strip it's a quiet oasis. The pool was big, so you could actually swim (not a small plunge pool). Very clean! And daily maintenance of the pool. 10/10 recommend
Host Response
Thank you very much Just for your nice comment! As we have told you personally, it was a pleasure to receive you. We look forward to your next visit to Tulum. Have a great 2025!
Lindsay
Excellent, 1 year ago
The villa is amazing and looks exactly like the pictures! Everything was clean and the host was responsive to questions and helpful with tips and information. There is a super cute area with coffee shops, hip restaurants and bars just a few blocks away (opposite direction of the main strip). Our entire group had a blast!
Host Response
Thank you very much for your nice review! A pleasure to know that you enjoyed your stay with us 😁
Scott
Excellent, 1 year ago
the place is lovely, just like the pictures. Nicola was very helpful getting us taxis and advice on the neighborhood. He even did our laundry for us when the machine wasn't working. I highly recommend it.
Host Response
Scott! Thank you for you nice review! Was a pleasure to host you:)
Mohamad
OK, 1 year ago
The property was lovely, and the location was great. Easy and plenty of parking spots. It is gated community. Very nice rooms and comfy beds with great AC. There is good wifi. However, there was a noise issue that took couple days to resolve, and extra towels were only provided on the last day of our stay despite earlier requests as we used all the towels for a clogged bathroom toilet overflow situation on the first day. While the host was very responsive to all my questions/requests, these issues affected the overall experience nevertheless the this place is great otherwise. The property staff Yessica/Nicola responded to all communications.
Host Response
Hello Mohammed! We really regret your comment and do not consider it entirely fair. We were at your disposal as soon as our staff was at the condo. The delays had to do with not being able to meet you at the house and not having authorization to access the first day. As you were informed, your towels were left at your disposal with the security guard from the day they were requested. I do not understand where the mistake begins. We are very sorry that this has been your experience when we work daily to provide the best service. We hope that in spite of all this, your trip to Tulum was a great one. Best regards.
Chris
Excellent, 1 year ago
Amazing house exactly like the pictures. Clean and in a good location. I would highly recommend!
Host Response
Thank you Chris for your nice comment. It was a pleasure for us to welcome you at home. Happy to hear you enjoyed your stay to the fullest. :)
Tanja
Excellent, 1 year ago
This place was just as described I enjoyed every minute of it from the location to the assistance from the ladies Christina provided. spent my 30th birthday here she recommended chef list and the chef we choose was amazing also decorated my room and even gave us recommendations for personal massages I loved it will be back again thank you so much. Also is a great area everything literally was right there from restaurants to stores club spot beach clubs
Host Response
Thank you Tanja for your nice comment! We are happy to hear that you enjoyed your birthday so much. See you on your next visit to Tulum :)
Ruthson
Excellent, 1 year ago
Just book it😍😍😍 such a beautiful place. But i recommend renting a car to move around
Host Response
Thank you Ruthson for your comment! It was a pleasure to welcome you at home. We hope you visit us again soon :)
Andrea
Excellent, 1 year ago
Very nice stay at Christine's place. The pool was clean, as was everything else. The beds were comfortable. The location had parking for several cars, we had two for example. It was quiet and peaceful. The hosts were very responsive.
Minde
Excellent, 1 year ago
This is our 2nd time staying in one of Christiane’s properties and it was fantastic! Yesica was attentive and arranged transportation to and from the airport and recommended an amazing private chef service that came twice during our stay. The house itself is fantastic and very private. We love the La Veleta area and there were restaurants close by and taxis available to go to the beach. We will definitely be back!
Host Response
Thank you Minde for your comment! It was a pleasure for us to welcome you again. See you on your next visit to Tulum :)
Constance
Excellent, 1 year ago
I cannot thank you enough. My birthday trip was amazing whether we were hanging out comfortably by the pool or exploring Tulum. The house was beautiful and superrr clean!! I would definitely recommend this booking to family and friends.
Host Response
Thank you Constance for your nice comment. We are happy to hear that you enjoyed your birthday trip to the fullest. See you on your next trip to Tulum.
Maria Eugenia
Excellent, 2 years ago
Very cute place the Pool was awesome, we will definitely come back
Host Response
Thank you for your nice comment! It was a pleasure to host you :)
Shannon
Excellent, 2 years ago
We loved our stay here! It felt so peaceful and secluded, even though it was in a block of other homes. It also felt very secure with the 24/7 security in front. There were so many local bars and restaurants to check out within minutes of the home. We’d definitely stay here again!
Host Response
Thank you for your nice comment Shannon! It would be a pleasure to have you visit us again! :)
Michael
Good, 2 years ago
The place is like the photos. Unfortunately, the pool was not as clean as hoped for and in the 4 days no one came for the pool cleaning. The communication with Yesica was great.
Host Response
Hi Michael! We are sorry to hear your comment about the pool. I believe it must have happened at times when you were not in the house. Our staff has a daily schedule for pool cleaning. Especially in occupied homes. I am sorry for this. On the other hand, thank you for your comment. It was a pleasure to host you :)
Dalila
Excellent, 2 years ago
Place was just as described and was worth it
Host Response
Thank you Dalila for your nice comment! :)
Ruby
Excellent, 2 years ago
Excellent and beautiful place to stay! Service was amazing!!
Host Response
Hi Ruby! Thank you for your nice comment! Was a pleasure to host you :)
Oscar
Excellent, 2 years ago
Very nice, comfortable, pleasant and excellent atmosphere
Host Response
Muchas gracias por tu comentario Oscar! Los esperamos en su próxima visitar a Tulum.
Lougennyvie
Excellent, 2 years ago
We just checked out of our villa. I must say everything was great we stayed at Villa 5 for a bachelorette trip of 5 women. Christine was very proactive. She connected me to her Property Managers weeks before our arrival. All instructions were very detailed. Nicola and Yesica were very responsive and went above and beyond! They were able to coordinate with the decorator to make the entrance spectacular for the bride to be. They also referred us to a few private Chefs and the one we selected was delicious. They also referred us to a private driver who took us to all the places we had on our itinerary. One day the AC wasn't working in one of the rooms and they had someone check it out and fix it within 15-30 mins. Thank you to the team for making us feel at home. Your responsiveness and service is remarkable. Tips for travelers: Typical cost for taxi is expensive. 8 min drive to main strip i.e., Illios, Taboo, Rosa Negra would cost $105 per round trip and 30 min drive to Xel-ha
Host Response
Thank you for your nice comment! We are happy to hear that you enjoyed your trip to the fullest! We hope to see you again on your next vacation to Tulum! :)
Sarah
Excellent, 2 years ago
Our family of four stayed in this beautiful home and enjoyed every minute! This place was perfect for older teens (ours are 18 and 17) - their bedrooms were separate from the main house and accessed across the pool courtyard so they had their own private space. The home is in a great area, with restaurants nearby (including La Taque, almost across the street - a small local place with great food!). There is a front security gate to access all the homes. The landscaping is beautiful. Christiane and her on-site managers (Yesica and Nicola) were proactive and responsive - I was in a group chat with them and I don't think I waited more than 5 minutes for a response from them when I had a question. Both the security and landscaping/maintenance staff of the development were friendly and courteous. We would definitely recommend this home for a family with older kids or couples traveling together - there are so many great outdoor spaces to hang out!
Host Response
Thank you Sarah for your beautiful comment! It was a pleasure meeting you and your family. It makes us happy to know that you enjoyed your stay to the fullest! See you on your next visit to Tulum :)
Hanadi
Excellent, 2 years ago
Beautiful property with as listed amenities, complete with pots, pans, dishes, cups, utensils. Well maintained pool and jacuzzi. Air conditioning in each living space. Very responsive and helpful hosts on property. Would definitely stay here again.
Host Response
Thank you Hanadi for your nice comment! Was a pleasure to us to welcome you, your family and friends. :)
Latosha
Excellent, 2 years ago
This was such a beautiful Airbnb! My sisters and I really enjoyed our stay. It was perfect for our group of 3. The chef and the massages were out of this world. Thank you ladies! The pool was perfect after long hot days. Yesica was very responsive and took care of everything. Wonderful stay! I will be back!
Host Response
How nice to read your comment! It was a pleasure for us to receive you. See you on your next visit to Tulum :)
Andrea
Excellent, 2 years ago
Had a great time in Tulum with our host. We visited off season in early June and it was very easy to coordinate transportation to the beach/restaurants. The house was clean and we were provided with extra pool towels when we asked for more. Staff came by to clean the pool while we were there but it was no issue for us. Security for the property was always present. They were a little too adamant about reminding us of the quiet hours when they saw us walking back with alcohol. We had no intentions in throwing a block party lol. Overall, will highly recommend. Great town house with everything you need.
Host Response
Andrea, thank you for your comment! How nice to know that you enjoyed your stay with us to the fullest. :)
Jade
Excellent, 2 years ago
We had a great stay! Anything we needed or wanted was tended to.
Host Response
Thank you for your comment Jade! Was a pleasure to host you :)
Chelsea
Excellent, 2 years ago
Beautiful place to stay!!! Hosts were very helpful and responsive. 10/10
Host Response
Thank you for your comment Chelsea! :) Was a pleasure to host you.
Kelly
Excellent, 2 years ago
We stayed for 5 days. Lovely home that's comfortable for multiple families or one couple to have complete peace. Great location and walkable to quality restaurants and bars. Definitely recommend staying at Christiane's house vs beach hotels. We are hopeful to return with our kids and family next time.
Host Response
Thank you for your nice comment. It was a pleasure for us to welcome you at home. See you on your next vacation in Tulum! :)
Henry
Excellent, 2 years ago
Christiane’s place in the heart of La Veleta was a great little oasis. Secured location in a gated community of similar homes. About two blocks to Calle 7 restaurants. Beds were comfortable. Pool and yard maintenance daily. Property manager was quick to respond.
Host Response
Thank you for your nice comment Henry! Was a pleasure to host you :)
Jerome
Excellent, 2 years ago
My friends and I stayed at Chacbolay for my wife's 40th birthday. The home was very secure and as impressive as it seemed in the photos. There are many great restaurants and activities within walking distance, and the host provided me with many suggestions.
Host Response
Thank you for your nice comment Jerome. It was a pleasure to welcome you. Best :)
Ann
Good, 2 years ago
The neighborhood was funky - great restaurants within a 5-10 minute walk. Need a car, taxi or other transportation to get to the beach. Recommend Ziggy’s Beach Club - they charge a minimum of $50-$70 for the day. Grounds of condo were lovely. A bit noisy at night due to bar/restaurant nearby but closing the doors and turning on AC shuts it out. Great breakfast place two blocks away. Biggest disappointment of the AirBnB was the hot tub. Never got hot and jets didn’t work very well.
Host Response
Hi Ann! We are glad to hear you enjoyed your stay. We are sorry to hear about the Jacuzzi, we are sorry you did not let us know about it during your stay. We checked the Jacuzzis prior to check-in and everything was working fine. It just seems that at some point the heater button was turned down. How sad, had we known at the time it was something that would have been fixed in a few minutes. We send you a big hug, and we hope you come back soon to visit us.
Josh
Excellent, 2 years ago
If you are in Tulum you should check this place out. Super convenient, great restaurants within walking distance, and the best host/security. I can’t recommend this place enough and would strongly encourage people to stay here.
Host Response
Thank you Josh for your comment. It was a pleasure for us to host you. See you next time:)
Annie
Excellent, 2 years ago
Christiane's place is a real gem. Don't hesitate to book this place if your dates are available. Our family of four visited Tulum, and loved it. A big part of that was the villa. It is a lovely place, great location with restaurants and the town centre within an easy10 minute walk. Cabs were easy to get on the road infront. Christiane herself and her managers were constantly in touch, and we could ask them for anything and nothing was too much trouble. The airconditioning in the rooms was a blessing on hot afternoons. All in all, I would rate the place 10/10. There really was nothing missing.
Host Response
Annie, it was a pleasure for us to welcome you and your family. Thank you for your nice comment:) See you on your next visit to Tulum.
Jean
Excellent, 2 years ago
We loved the place and should’ve stayed longer. We can’t wait to come back! Highly recommend the yoga teacher and the at-home massages.
Host Response
Jean! Thank you for your nice comment. It was a pleasure hosting you and your family. Glad you enjoyed the yoga class and relaxing massages. See you on your next visit :)
Francis
Excellent, 2 years ago
Christiane and her team were very communicative and made every effort to help us smoothly get into and check out of her place. The villa was spacious and private, which is exactly what we were looking for. We had five in our party, so having three bedrooms, a kitchen and living room area, and a pool all to ourselves was wonderful. The parking area was just next to the door, which was extremely convenient.
Host Response
Francis! Thank you very much for your nice comment. It makes us happy to know that you enjoyed your stay so much. See you on your next visit to Tulum :)
Sean
Excellent, 2 years ago
We loved our stay! It felt tremendously safe, all the workers on premise were especially kind, our check in process was extremely easy and we were responded to LIGHTNING FAST. Perhaps the best communication we've ever had at an AirBnb. The place itself is just as it appears in the photos - literally a dream home. 10/10!
Anne-Marie
Excellent, 2 years ago
I had a great experience staying here. It was perfect for our family of five, but would work equally well for friends or couples. The design is very efficient, the decor is bright and clean. Great location with plenty within walking distance, but away from the fray. It was quiet. Great landscape design throughout the property as well!
Host Response
Anne! Thank you very much for your nice comment. It makes us happy to know that you enjoyed your stay to the fullest. We hope to see you again soon! Best :)
Carrie
Excellent, 2 years ago
We enjoyed our stay. This is an ideal booking if you are looking for a home to celebrate a special occasion. Christiane’s team helped make our stay special.
Host Response
Carrie! Thank you so much for your message. It was our pleasure to help you with your family trip organization! :)
Rebecca
Excellent, 2 years ago
Our group of 6 adults had a wonderful weeklong vacation! Each bedroom was private with its own en suite bath. The pool was amazing and the hot tub was an extra perk. Check in was easy and we appreciated all of the local restaurant recommendations. The house felt secluded while also being close to everything! We would recommend
Host Response
Rebecca, we are so happy to hear that you enjoyed your stay to the fullest! It was a pleasure to host you. See you on your next visit to Tulum :)
Mitchell
Excellent, 2 years ago
Beautiful home with all necessities for a long stay. The property managers are very responsive and helpful. Go prepared for mosquitos, but this is just a price you pay when visiting the tropics.
Host Response
Thank you Mitchell! Was a pleasure to host you :)
Eileen
Excellent, 2 years ago
A bit hard to find, as gmaps navigation didn’t fully match the address they provided. But it was fine, because the host was super responsive and helpful. The Airbnb is beautiful and matched all the photos. The master bedroom upstairs has an outdoor shower connected to its bathroom. There’s also an outdoor shower downstairs by the pool, and a jacuzzi upstairs! Lots of places to chill and hang out. Another note, it’s not necessarily the cleanest Airbnb I’ve been to — a bit of dust on the floor (socks got dirty quick, and towels had some stains.) not ideal, but didn’t impact us too much. Great Airbnb overall, and I’d stay again!
Host Response
Hi Eileen, thank you very much for your comment. We are sorry to hear that you had such an opinion about the cleanliness. Just to clarify: the towels provided are always clean, too bad you found stains. We will pay more attention to it, as the comment surprises us! Thank you, and we look forward to your next visit to Tulum. :)
Tyler
Excellent, 2 years ago
I had an awesome time! Super convenient location. Felt safe walking around and entering/exiting. Yessica was awesome always helping us and answering our questions. We celebrated my sisters 21st Birthday and they had the place decorated ahead of our arrival so she loved everything! There are some cute nearby restaurants to walk to with authentic food for a great price. The only thing I will say is beware of the blackouts which seem to be a constant thing in Tulum but luckily the lights were never out very long. Maybe an hour at most. Overall I loved it and would definitely stay again!!!
Host Response
Tyler, thank you so much for your nice comment! It makes us happy to know that you enjoyed your Sister's birthday trip! :) We are sorry to hear that you had problems with power outages. Fortunately they are not a daily occurrence, but when they do happen it is beyond our responsibility. We hope you come back to visit us again :)
Erica
Excellent, 3 years ago
Very nice place, private gated community with parking in front. On a busy street but felt very secluded once inside. Very pretty grounds, house was perfect for 3 couples, each having completely separate rooms with only outside access. Pool was warm and hot tub was nice.
Host Response
Erica! Thank you very much for your comment. Good to hear that you enjoyed your stay. It was a pleasure to host you! :)
Megha
Excellent, 3 years ago
Our group of four really enjoyed our stay. The place was great, clean and had security at the entrance at all times. The hosts provided local recommendations as well as local tour suggestions and transportation options. We felt very supported throughout our trip. Christiane and Yesica were extremely responsive. Would stay here again in the future. Location wise, there were plenty of walkable options nearby but for some of the more central / popular areas you will need a cab or other transportation to get there.
Host Response
Hi Megha! Thank you very much for your comment. It was a pleasure to host you at home. We hope you come back to visit us again :) Best regards.
William
Excellent, 3 years ago
Great experience. Cool place. Right in the heart of it all. We had a great time.
Host Response
Thank you for your comment :) Was a pleasure to host you.
Sierra
Excellent, 3 years ago
Have nothing but amazing things to say about this villa! They helped out so much with our bachelorette trip. Would definitely recommend!
Host Response
Thank you so much for your comment Sierra! Good to hear that everything went as well as planned. It was a pleasure for us :)
Osiris
Excellent, 3 years ago
This is a beautiful, safe, and secure property. A/C in all the rooms plus very comfy beds and strong WiFi. Highly recommended!
Host Response
Thank you for your nice comment! Was a pleasure to host you. See you next time :)
Miles
Excellent, 3 years ago
We had a great stay at Christiane's place. The whole team was very proactive in reaching out ahead of our trip and offered lots of assistance with booking activities, restaurant recommendations, etc. The house itself is lovely, and the pool is great to have. We spent many afternoons just hanging out in the pool during the heat of the day. The location is convenient to Tulum town while also being very private and secure in its own mini-compound with a security guard at all times. Our whole party felt very safe and secure. The location is walkable/bikable but we did enjoy having a car for access to other parts of town, especially in the July heat. We would definitely return again!
Host Response
Miles! Thank you very much for your nice comment. It was a pleasure to welcome you at home. See you next time:)
Paulo
Excellent, 3 years ago
The place was amazing. Perfect for a group of friends. We were allowed to play music at a fun level, the place looks like the pictures & most importantly, the host was very responsive & connected us w/ great drivers & a chef!!!
Host Response
Paulo, thank you very much for your nice comment. Nice to know that you enjoyed your stay. We look forward to your next visit to Tulum. :)
Benjamin
Excellent, 3 years ago
This place is badass. Great location. The host was super responsive. I hope I can stay here again.
Host Response
Thank you very much for your comment. We look forward to your next visit. :)
Jenny
Excellent, 3 years ago
Loved everything! great stay, clean, felt safe, and host responded quickly with any question I had!
Host Response
Thank you very much for your comment Jenny! See you next time. :)
Itumeleng
Excellent, 3 years ago
Lovely home with everything you need. Would definitely come back. Thank you
Host Response
Thank you very much Itumeleng for your comment! We look forward to hearing from you. :)
Amy
Excellent, 3 years ago
We had a wonderful stay here. The Villa is exactly as described and is safe, spacious, and well equipped. Yesica was absolutely fantastic and helped our group coordinate transportation, excursions and entertainment making it an even more seamless experience. The communication process was 12/10. I would definitely recommend this villa if you are planning a trip to Tulum!
Host Response
Thank you Amy for such a nice comment! It was a pleasure to have you at the villa. Hopefully you will visit us again on your next trip. :)
Bridget
Excellent, 3 years ago
We loved our stay at this Airbnb. There were 4 of us adults and plenty of space for us; could have had a third couple fit just fine. The upstairs bedroom with the outdoor shower and access to the roof area with the hot tub and the daybed was really nice. The pool was warm and so relaxing! We liked staying in the real Tulum which was more of our vibe than the beach but you should be aware before booking that to get to the beach you need to take a taxi or rent a bike. We didn’t mind that and the concierge helped us get bikes one day to ride to the beach and the ruins. We also booked massages, a private chef, and a snorkel through the Airbnb concierge. It was amazing having their help and recommendations to set it all up! Would definitely stay again if in Tulum.
Host Response
Thank you very much for your comment. It was a pleasure to meet you, and we hope you come back to visit us in Tulum.
Hayley
Excellent, 3 years ago
House looked just like described! Hosts were extremely responsive and professional. Lots of cute restaurants to walk to. Will stay again!
Host Response
Hayley! Thank you for your nice comment. You will be welcome on your next vacation in Tulum! :)
Kerryanne
Excellent, 3 years ago
Brilliant place, would stay again.
Host Response
Hi Kerryane, thank you for your nice comment! We would love to welcome you back. Regards :)
Elizabeth
Excellent, 3 years ago
The house is so beautiful! Definitely matches the description and pictures. I would highly recommend to anyone and gladly stay there again! We stayed for 5 days. Christiane and the property managers are super kind and respond quickly to any questions you may have. Great place and location! Thank you for having us!
Host Response
Hi Elizabeth!! It was a pleasure to have you at home! We look forward to seeing you again. :)
Michael
Excellent, 3 years ago
Amazing spot, really happy with it and would rent here again.
Host Response
Michael, muchas gracias por su comentario. Esperamos recibirlos nuevamente, serán bienvenidos!
Lisa
Excellent, 3 years ago
Christiane's place is perfectly situated in town. It's part of complex with 24 hour security in which you feel very safe. Our home was as beautiful as the photos, everything was new, clean, and stylish. No construction noise. Private. You can walk to many different restaurants. Her team was super-responsive and helped us with recommendations, baby gear, everything. It was awesome to have knowledgeable local experts just a text away. If you're visiting Tulum, truly this is where you want to be!
Host Response
Dear Lisa, I’m really glad you all enjoyed your stay. Waiting for you next time you come back to Tulum! Many thanks 😊! Best Christiane:-)
Nayla
OK, 3 years ago
We stayed a week at Christiane's house. The house is exactly like the photos. The bed in the master bedroom is huge ! However, the street is very noisy. We had bad luck because our neighbours were noisy too : music all day and night. We didn't know that a gardener had to come every other day for the garden and the swimming pool. When we arrived, the house was clean but not perfectly clean (the dishes, the windows...). Our departure flight was delayed and the hosts let us stay until 4pm (instead of 11am), which saved us!
Lauren
Excellent, 3 years ago
Have been to Tulum lots of times. We love it there. Christiane’s place is in a perfect location. Walkable to many great restaurants. Love the private oasis feel. Beautiful layout. You won’t regret!
Host Response
Dear Lauren, I’m so glad you enjoyed your stay with us and… waiting for you again next time you come to Tulum! Many thanks 😊! Christiane :-)
Olivia
Excellent, 3 years ago
Really lovely villa with a great room setup for a group. I stayed with three other women for a workshop I was attending and having the two pool bedrooms separate from the main living room was great for everyone's privacy and quietness. Great communication from the staff with responsive help with things. Felt extremely secure with the guard at the front. Only downside was could never get the jacuzzi hot enough (more of a lukewarm) but it wasn't a big deal. A great value for the size of the property. Located in tulum pueblo super close to the main city strip and a block from a very sweet cafe (sin etiqueta). Very quiet at night which is unusual in tulum. Would definitely highly recommend for anyone wanting to stay in pueblo vs on the beach
Host Response
Dear Oliva, I’m really glad you and your guests enjoyed your stay and I hope to have you with us again next time you come to Tulum. Many thanks 😊! Christiane:-)

Victor
Excellent, 3 years ago
First of all the house is absolutely beautiful it’s in a cluster of condos, and we couldn’t have felt more safe. We only used two of the three bedrooms, so the separation was amazing between the upstairs and the downstairs Andreas was great when he met us and went over everything, we will be back!
Host Response
Dear Victor, what a pleasure to have you all with us. I’m so glad you enjoyed your stay. Waiting for you next time you come to Tulum. Many thanks 😊! Christiane:-)
Joann
Good, 3 years ago
Overall great accommodations great value and villas were good. Only downside is it’s not close to attractions like taboo or the party strip. If that’s the purpose of you trip your better off renting a vehicle..taxis are extremely expensive
Host Response
Hello Joann, what a pleasure to have had you and your friends with us! I’m glad you enjoyed your stay. Waiting for you all next time you come to Tulum! Many thanks 😊! Christiane :-)