Freddy

Reviews

Superhost

345 total reviews

84% Excellent

345 reviews

4.80

2020–2026

Cleanliness 4.8

Accuracy 4.8

Communication 4.9

Location 4.8

Check-in 4.9

Value 4.8

345 reviews

4BR Villa in San José

Tiana

Excellent, 1 week ago

What an amazing home! We loved every minute of our trip! Leonidas and Freddy helped us get in touch with a tour coordinator that helped plan our actives and provided us with a private chef that made our trip even more memorable! Getting back to the bnb after a full day and taking in the beautiful view and relaxing in the private pool was truly a gift. We would definitely recommend!

The accommodation is perfect, the house is beautiful, and the entrance and location are convenient. As a recommendation, there are already quite old items, the refrigerator doesn't cool, the microwave doesn't heat, the electric gate is slow, and it could use an upgrade. As a recommendation: We are a family of chefs, and we cook a lot. The supplies were used up quickly, for almost a full week, and I don't see why the guest should be advised to buy them. Also, put pool towels and bathroom towels out. They can't be the same, since this causes people to come in wet. Also, there are no bowls for salads or cups with lids. You also need to do the kitchen inventory again. Many things are missing, and the knives are not sharp. From then on, everything was perfect. It's a beautiful house, but it needs to be revamped with newer items. Thank you.

Host Response

Thank you for your feedback. We're sorry that these observations weren't communicated to us during the stay, as our team is always available to attend to any needs. We would like to clarify that the refrigerator was checked and is working properly; the problem with the microwave was identified and will be taken care of. The property also has pool towels, which were even used during your stay. We will take the other suggestions into account to continue improving the accommodation. Thanks for your visit.

If you’re thinking about booking an airbnb in playa hermosa book with Freddy! I absolutely loved the space, everything was in working condition the pool stayed clean. Everything was exactly as described. The host were super flexible about check in times, send us a guide with all the best food spots that we appreciated. They warned us about the monkeys during our trip, and communicated to us about the area very well. The area was very close to jaco, Ubers were easy to order and we felt extra safe with the airbnb having an automated gate we could control on top of the hill. I would definitely book with him all over again, when I come back!

An excellent place, as described in the listing. The house is spacious, the pool is clean, and there are many rest areas. The truth is, for comfort, I would come back. The only thing, unfortunately, is the noise, since we had to be quiet from 7:00 PM to 10:00 AM. Even if we turned off the music and were just talking, they still asked us to be quiet. One of the neighbors came out to tell us to be quiet, not in a very nice way. I think there should be communication with the neighbors, at least agreeing on the noise until 10:00 PM, since one is going to enjoy and have a good time! Likewise, I would like to clarify that this is not the fault of the owners of the place, who informed us that we could not make noise during those hours. However, I thought it was too much that they did not even allow us to talk in the pool. In other words, it was useless that the pool had 24-hour access if we could not even talk! We also appreciate the attention the place gave us, as the place itself is beautiful!

The place is excellent, communication with Freddy was very good, and the service was great. Yes, we had a couple of issues. The description mentioned something about not bringing a DJ or playing loud music. We know that we were told to lower the volume, but after doing so, a person was yelling at us rudely to be quiet. And on Sunday at 9 am, a similar situation happened, and that bothered us a lot because we were enjoying the place. It's a shame because the place is beautiful, the facilities were impeccable, and we were having a great time. But this situation with neighbors should be clearer in the description of the place so we know what to expect.

Host Response

Thank you very much for your comments and for highlighting the communication, the service, the facilities, and the cleanliness of the place. We are very happy to hear that you enjoyed your stay. We offer you a sincere apology for the situation that arose with the neighbors. We fully understand that the way the situation occurred may have been uncomfortable, and we are sorry that this affected your experience. For our part, we will contact the neighbors to discuss what happened and prevent this type of inconvenience from happening again. We really appreciate your visit and hope to welcome you again another time. Pura Vida☀️🌴

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