Jennifer

Reviews

Superhost

140 total reviews

93% rated 5★

140 reviews

4.89

2017–2026

Cleanliness 4.9

Accuracy 4.9

Communication 4.9

Location 4.9

Check-in 4.9

Value 4.8

140 reviews

Casa Buena Vida

Luis Angel

Excellent, 4 weeks ago

A very nice house, with a taxi stand nearby, as well as shops.

We visited as an extended family of 7 for 9 days. Gorgeous house, the swimming pool was a hit for the family, in particular for the teenage/young adult children. Very spacious and comfortable. The grocery store is one block away. Lots of beaches within short driving distance and one about 10 minutes walking (which we only found on our last day). We did scuba diving, lots of snorkeling, a tour of the Mayan site, the grandparents did a glass bottom boat tour. Great restaurants and bakeries, overall a wonderful experience!

Jennifer’s place was just as advertised. It was in nice calm location. Fire pit was not working when we went which was a downside, and pool was cold. But overall great place to stay! Would recommend.

Host Response

We were surprised and a bit disappointed to receive a 4-star rating, particularly since we were happy to accommodate an early check-in and late checkout at no additional charge. We always strive to go above and beyond to make our guests’ stay as comfortable as possible. Regarding the pool, like most pools on the island, it is not heated, as the sun typically keeps it at a comfortable temperature year-round. As for the fire pit, the propane was removed for safety reasons. Guest safety is always one of our top priorities. We truly value all feedback and continuously look for ways to improve the experience we provide.

Casa Buena Vida

Kim

Repeat guest

Excellent, 7 months ago

Great place to stay with family. The children loved the pool and it had many chairs etc for the adults to sit and keep watch of them. Many clean and comfortable bedrooms. The kitchen furnished all the necessary items and filtered drinking water. The location is very close to Chedraui and walkable distance to many restaurants. Jennifer will answer any questions promptly and friendly. 😊 Thanks for the stay!

Great home, very nice having 4 bathrooms with 6 women. Enjoyed the pool with privacy fence. Location was good with grocery store just block or so away and walkable to shopping and restaurants/bars. Beach is just block and half away but we were unable to locate a public swimming area. We did take excursion to Paradise Beach Club which was an enjoyable day of unlimited drinks, good food, a beach with many inflatables and a pool. Jennifer was very responsive to any questions or concerns we had during trip. All in all a fun relaxing time was had.

It was fantastic! We were here last year and it is becoming a family tradition to stay at Jen‘s place! It is walking distance to the ocean, shopping, and restaurants. I previously owned a house one block away, so it’s really nice to come back and visit my old neighborhood. Every time I come down here, it makes me homesick, Cozumel has always been my second home and being at Jen’s Airbnb makes me feel right at home. We will see you next year! Thank you, Jen!

Jennifer was very responsive and accommodating to our check-in needs when we arrived. We were able to get into the house an hour before check-in time. Jennifer was reponsive and get back to us quickly after reaching out to her about the internet. We didn't have internet available when we arrived (on Thursday) and had to wait until the following Monday. We were not in the house during the day so it didn't feel like an issue though. The pool area wasn't clean, some areas of the kitchen weren't clean either, and instructions about drinking water were not accurate either. There was not water available. Also, I think that there were not enough towels provided for all of us, specially wash towels. Overall though, the place was okay and we will stay there again but making some request before going in there.

Host Response

Thank you for bringing these things to our attention. If you would like to send me a dm with the specific areas that were not clean, we can better address it. Thank you for letting us know.

Casa Buena Vida

Kim

Repeat guest

Excellent, 1 year ago

Beautiful home with total privacy in a good location. Easy walkability to Plaza, shops, restaurants, grocery stores and coffee shops. Very clean and well maintained. Pool was wonderful for the children. Jennifer was very easy to communicate with. Excellent stay!

Jennifer was very responsive to all my questions, answering them almost immediately. The house was beautiful- even nicer than the pictures show. We travelled with 8 adults and 2 infants and the house had everything we needed. Everyone had their own bathroom, the kitchen and table are huge, and there was even a pack n play for the babies and some toys. We opted for some in-house meal service from one of Jennifer’s recommended cooks and it was fantastic. The yard was beautiful, private, and having the pool was wonderful. Grocery store is a block away and it was only a 20 minute walk from the ferry. The only downside was the internet, which was shotty most of the time. Our family had a wonderful time here and will definitely be staying again!

We loved our stay! The private gated yard was beautifully landscaped and private pool was amazing. We loved that each room had its own bathroom. Layout was super functional and great for two families. She had great recommendations for a cook whom we loved using. Keep in mind the floors in and outside are tile and get slippery when wet (for little kids). Location was very walkable, just a block away from the store and a few blocks from the ocean. Jennifer was so quick to respond and answer any questions. We had such a great time!

Host Response

Thank you for your kind review Rachel! It was a pleasure to host you. Hope you enjoyed Doña Leidi’s cooking! Come again soon.

Anytime you’re looking at real estate online you wonder whether it will be as nice as the pictures. I would actually say this place was even nicer than the pictures although the pictures made it look like it was going to be fantastic. While we were there, the temperatures were in the high 90s with high humidity and so the pool was a welcome relief every time we returned home. We also had the experience of hurricane Beryl while we were there, and Jennifer could not have been more communicative with keeping us up-to-date in terms of how the property had to be modified to ensure the property and us, as the guests, were protected. Location of this home is perfect. feeling like you are away from mainstream but close enough to mainstream that you could be there within a few minute walk. Very quiet neighborhood with everything we needed within walkable distance. I would highly recommend this house.

Casa Buena Vida

Michelle

Good, 2 years ago

Very beautiful and clean property, easy to check in and close to downtown and shopping.

Casa Buena Vida

Blair

Repeat guest

Excellent, 2 years ago

Amazing place to stay, we will definitely be coming back in the future. Very spacious.

Casa Buena Vida

Francisco

Excellent, 2 years ago

The house is very spacious, very comfortable and well-equipped. The location is very good. The maintenance conditions of the house are generally very good. Highly recommended, especially for groups of 4 to 6 people, in general, everything was very good.

Beautiful home! It was perfect for our two families with kids ranging in age from 8-20. Loved that each bedroom had its own bathroom & shower, made it easy for us to all get ready quickly! We had plenty of space and the home was spotless. Having a washer/dryer was SO nice. The grocery store was just over a block away and had everything we needed. Plenty of taxis there too at any time. Jennifer was SO helpful with recommendations for restaurants, beaches, etc. She responded immediately to every question I had before and during our stay. We were able to walk to restaurants and the downtown area, we never felt unsafe. The island is so pretty, would definitely return there and to this home!

I had saved up for a year for this trip and had researched many places to stay, and from the description and the amenities, this is where I wanted to take my family. Unfortunately, it went downhill from the moment we got to the place. It’s not one block from the Ocean as described, if you do not have a rental car, you have to walk a few blocks to get a cab, the neighbors dog barks, 24 x 7, and when it rains the streets flood, and so does the house. The amenities state that there is a washer and dryer, however, we put our clothes in the washer, and it just filled with water, and did not do anything else! I contacted the host and her response was oops. I forgot to tell you that they were broken. There is no close laundromat and we were left with a soggy basket of clothes. It rained so hard that it flooded part of the house and mosquitoes were horrible. We contacted Airbnb and had to move places and the only place available to fit. Our family was $1000 more. Would not recommend!

Host Response

We were sorry to receive this negative review, especially after trying to please her for several hours. I quickly got the impression that she didn't want to stay here from the moment she arrived and was looking for any inconvenience (dogs barking, rain and mosquitos) to cancel the reservation or receive a free stay. Sadly she left our home angry and hurriedly without trying to work through her frustrations with us. Washer and dryer were quickly serviced and in working order before the end of her stay but unfortunately she wasn't willing to wait for the repair. We try hard to accommodate our guests, but unfortunately we were unsuccessful with this one.

Casa Buena Vida

Miguel Ángel

Repeat guest

Excellent, 3 years ago

We felt very comfortable, we hope to visit the place again.

We had an amazing time, we loved the pool and we loved the outdoor pool shower, the house is beautiful and it had all the amenities to make our stay an incredible one, great location within walking distance from the ferry as well as downtown. There is a coffee shop and grocery store just up the street. We definitely recommend this Airbnb, the communication with the host was amazing, she was always very kind and would respond to all of our questions and needs. Thank you so much for letting us stay at your beautiful house.

This property is absolutely stunning. It is just as described and the pictures are accurate. The pictures do not do justice. Plenty of space plenty of towels and everything is so fresh and clean. I loved that everything is just a short walk away. Jennifer is a great host very responsive answered all my questions and provided great tips about the island. I would stay here again in a heartbeat. It is also very relaxing and a great place to disconnect from the hustle and bustle. I have nothing but great things about this property and host. Absolutely a must stay in Cozumel.

Home is exactly as described in a walkable neighborhood close to the ocean, city, and grocery store. Jennifer was VERY responsive at all times and went above and beyond helping coordinate in-home chef services during our stay. AC is great with ceiling fans everywhere to help keep the house cool. Having a pool is absolutely wonderful and the area is completely private when the beaches get a little too crowded. There is a Gymboree nearby which tends to be a little noisy early morning but nothing we couldn't ignore. Next time we are in Coz I'll definitely be staying here again! Thanks for the hospitality Jennifer!

Casa Buena Vida

⁨Luis H.⁩

Repeat guest

Good, 3 years ago

great location , good communication with the hosts. the installation is very good. We recommend it.

First, Jennifer is an amazing host and can answer all of your questions about Cozumel! Leading up to the stay, we were in contact through the app and she answered all of my random questions leading up to my stay! Jennifer is so responsive and even answered phone calls with questions throughout my stay which was very much appreciated. The house is amazing and in a great location. Just around the corner from a large grocery store and down the street from a coffee shop! Walking to the shops and ferry terminal was not too long of a walk either! It was fun stopping at all of the shops while walking from the house to the center of town. We felt safe being in a new location for the first time. The house had plenty of space for our group of 6! Each room having an AC unit and full bathroom was a huge perk. Plenty of sleeping space to accommodate our group. Large kitchen and dining table. Amazing pool with an outdoor bathroom and shower! I can’t say enough about this stay. I can’t wait to come back to Cozumel again!

Casa Buena Vida

Jennifer

Excellent, 3 years ago

Beautiful, specious, exactly as described. Could not have picked a better place to stay. Great location and we had a wonderful time.

Casa Buena Vida

Daniel

Excellent, 4 years ago

Cannot say enough about Jennifer’s host skills! So responsive, informative, and caring about our stay. Not to mention how beautiful the property is. If you are going to Cozumel, please give this place a serious look. Came with our family, friends, and kids. Pool and property very clean. We would all come back and use again in a heartbeat when visiting Cozumel. Thank you again Jennifer for helping in making our vacation the best it could be!!!

Casa Buena Vida

Chris

Excellent, 4 years ago

We had a great time here. Jennifer was a great host. Her place is beautiful and well maintained. It was super easy to checkin and out. She was proactive with communication and offered help with anything we needed. The house is in a great location and has everything you’d need. It’s a 2 minute walk to the grocery store and coffee shops! Highly recommend!

I can’t even begin to say how perfect this house was for our 7 night vacation! The amount of space was just what we needed for our group of 6 ladies. The pool was clean and refreshing. The home was spotless. Wonderful location, just a few steps to catch a taxi and within walking distance of several restaurants and shops. We felt very safe and secure even when we were out after dark a couple of nights. Great communication and hospitality from the host. Definitely hope to stay there again one day!

Casa Buena Vida

Erin

Excellent, 4 years ago

Great home, clean, nicely furnished and very spacious. Beautiful garden and pool. Well stocked kitchen Close to downtown and within walking distance to grocery store, coffee shop, and a few restaurants. We really enjoyed our stay here and will definitely come back in the future.

Jennifer’s home is outstanding. It is decorated very beautifully and the kitchen table is a work of art. We enjoyed hanging out in the courtyard and pool area on the hot days. Lots of seating areas located all around her property. Jennifer was quick to respond to any of my questions. Several of our adult children were able to work remotely from her office space. The location is within 2 blocks of restaurants and the grocery shopping. Grabbing a taxi was easy as there were many available right next to the grocery store. It is a wonderful location for a family reunion and a group of friends to gather. I would highly recommend her place. My husband and I frequent Air B&Bs often and this one was by far the nicest place we have stayed at.

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