Rebecca

Reviews

52 total reviews

94% rated 5★

52 reviews

4.92

2019–2026

Cleanliness 5.0

Accuracy 5.0

Communication 4.9

Location 4.9

Check-in 4.9

Value 4.9

52 reviews

Casa Olivieri

Geoff

Excellent, 7 months ago

Rebecca was an extremely helpful and responsive host, who handled all kinds of questions and local recommendations for my group. The house is beautiful and matched the description, along with the additional services that were available.

We were very disappointed with our stay. The property was misrepresented—before booking, the host assured us we’d have full access to the Auberge Esperanza resort, including pools and the gym. Upon arrival, the resort informed us that outside guests are never permitted, and one of our family members was even asked to leave the adults-only pool. This was humiliating and completely avoidable had the host been honest. There was no welcome packet or instructions. The golf cart arranged through the host didn’t work for the first two days, broke again later, and communication was consistently poor. The host was often “too busy” to talk and only responded via texting. Even our scheduled massages never arrived. For a high-priced villa, the experience felt disorganized, misleading, and unprofessional. We would not stay again or recommend until management improves transparency and guest support.

Host Response

Thank you for your feedback. 3 staff member were awaiting arrival with welcome margarita and gave all the instructions needed. For accuracy: our villa includes full access to all seven Esperanza pools permitted for Residence guests. When a pool is at capacity, hotel guests receive priority and there were others avai My staff and the resort reported very difficult interactions with your group, which affected their ability to assist further. We also provided daily cleaning, and the home was left in an unusually dirty condition each day. I answered messages promptly while with clients, and my husband returned your call within minutes but was yelled at. For urgent needs, Airbnb support is always available 24/7. We still refunded over $1200 as a courtesy. You also used all the other amenities at the resort. Based on this experience, we won’t be accepting future bookings from your group. I should of seen the red flags with no history on your profile and not your full name. Lesson learned.

The apartment is stunning! The view is amazing. The apartment block is immaculate and is manned by a security guard which made us feel very safe. The swimming pools, tennis court and gym were a great addition. We enjoyed sitting on the balcony and watching all the activity on the sea. Rebecca facilitated early checkin for us and allowed us to leave our bags for a period of time on checkout. The only down side is that you can’t walk anywhere. To get to the beach we had to take an Uber. However, Uber’s were extremely quick and inexpensive.

We had a great time staying at Rebecca’s place! We went with our grown children along with our grandchildren and every one of them thought the same! It was an awesome home and access to the Esperanza facilities added to the great benefits that were included in the cost! Having Daniel (butler) and Sara (housekeeper) just added to the amazing experience we had there! Rebecca and her team are Amazing! Look forward to visiting again next year!

Host Response

Hello Vito! When are you all coming back. We miss you already

Our stay was excellent. The apartment exceeded our expectations and Rebecca's service was spectacular.

It is part of Espenreza resort, it is so walkable, peaceful and beautiful. Rebecca provide us a golfcar, it is so convenient for group transportation. If you have a bigger group and wants a peaceful and private setting, this is one. You have the full access of Espenreza resort with excellent restaurants, private beach and beautiful environment. Rebecca is an excellent host, she is so proactive and make sure we have a wonderful staying. Peggy

We completely enjoyed our stay at the condo. The bedrooms and furnishings are even better than what we expected. The condo was very spacious and fit our family of 5 beautifully. The kitchen was fully stocked and had a great selection of slices and essentials to cook meals. We enjoyed the pool (one heated and another not) there was no hot tub on site as listed so if that is something you are looking for it is not there. Next time we would rent a car as it was necessary to get an Uber to the beach or into town. it is not walkable. Uber to downtown and beaches is about $119 pesos each way. 3 minute wait norm The view of the marina, downtown area and the Arch is stunning!!! We spent lots of time on the balcony relaxing, eating BBQ and playing cards. the balcony gets great sun with ample shade to either relax or suntan. Extremely safe location with guards at entrance and very friendly people! Rebecca was incredibly helpful and responsive to our requests. I hope to go back again soon!

I am already looking forward to my next trip back to Casa Olivieri. We had a wonderful stay in Rebecca's home - everything exceeded our expectations during our stay. The home was amazing - the photos don't do it justice. The staff was beyond helpful - they helped us with every single detail, were very responsive, and made our stay amazing. The amenities we were able to utilize due to their relationships with Esperanza were also amazing. We had an amazing stay and can't wait to come back!

We had the best time at Rebecca’s home! The staff was amazing! Daniel the butler was there throughout our visit to help us with transportation, reservations, groceries, and so much more. He always had a smile on his face and was so willing to help us! Vicky kept the home immaculate and even baked cookies for our kids. We visit Cabo 4-6 times a year and we have never experienced the incredible service like we did at Rebecca’s home. We can’t wait to visit!

WOW. From the views of the Sea of Cortez, to the carefully appointed and spacious house, to the fact that any activity/food/errand/adventure we wanted, the staff took care of. Daniel, the concierge was available at all times, to give advice, to drive us, to make great cocktails and handle all the ins and out of making a vacation exceptional. Access to Esperanza's amenities is easy--you can go to any of their pools or restaurants and walking paths. Vicki, the housekeeper, is efficient, helpful and keeps everything clean. Definitely request to have a cabana at the adult pool at Esperanza, have the private chef make a meal for you and your guest and ask Rebecca (the host) for any recommendations you might want. We were hoping for some special foods for the dinner at home, along with some unique wine and they were able to source it before we arrived! Having Daniel as a drive, and the golf cart made getting around a breeze. There was no part of our stay that wasn't less than perfect. I highly recommend you stay at Casa Olivierios Cabo!!

This house was perfect for our Girlfriends Getaway (group of 5 ladies). Spacious common areas and bedrooms. We enjoyed waking up and taking in the ocean view from the balcony every morning. Only a $6-$7 Uber ride from the beach and nightlife. I like the fact that it’s secure with security onsite. Rebecca the host & Daniel the concierge were so helpful. The fact that you can have them stock the house for you before you arrive is a PLUS. Costco is also next door incase you forget anything. We didn’t get to enjoy the pool because we had plans everyday, but for those who may want to, it’s literally across the driveway from the condo. My girlfriends and I agreed we would all stay at this house again.

Rebecca was the perfect host. Always answered our questions immediately. the house is perfect. Fully stocked with everything you would need, plenty of soaps and toiletries, even had foil paper and sandwich baggies to pack to go snacks. The views are incredible, patio is well furnished and big enough for everyone to relax and unwind. Everything was exceptionally clean, decor and furniture was perfect. We are already planning a return trip.

3BR Home in Cabo San Lucas

John

Excellent, 4 years ago

Fantastic place. Very spacious and can certainly hold an entire family, although we just used it for the 2 of us. Very easy to get into and out of downtown. Only 10 minutes away and Ubers are easy to use. Place has a private pool and gym and security booth at entrance. Right next to Costco so easy landmark for most people to find and also great place to stock up on food and beverages. Would come back again

3BR Home in Cabo San Lucas

Sarah

Excellent, 4 years ago

Amazing experience - couldn’t recommend this place more! Rebecca is super communicative and will make sure you’re taken care of. The condo is beautiful, clean, great view of the arches, safe, right next to Costco if you need groceries, and located in between Downtown and San Jose Del Cabo so you’re not too far from either destination. Incredible spot!

Where do I start? As soon as we booked our stay, Rebecca was prepared to help me plan the most wonderful vacation for my family. Casa Olivieri is a special place that I would recommend for anyone planning a vacation to Cabo. There was not a detail that was overlooked when working with Rebecca and her superb staff. Oh her staff! Just the most warm, caring and helpful people you will meet. They love their job and you can tell. They were always smiling! The home was impeccable when we arrived and kept that way our whole stay. I highly recommend having Chef Nayeli make your meals. Such a talented Chef who cooks with a lot of love. There was never a bad bite of food. Speaking of food, our family has a few severe food allergies and Rebecca and her staff made sure our allergies were never overlooked. It was comforting especially being far from home. Back to the fun! Having access to the private beach club and Esperanza was great but no need to go far because you have a wonderful backyard to relax and enjoy in. The pool is a great size for the kids to enjoy. I could go on and on but I recommend you book yourself a stay at Casa Olivieri and experience a unforgettable vacation! Looking forward to returning soon!

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