🌴🌊 Fall in love with Acapulco in this cozy apartment in "Mayan Lakes" a paradise surrounded by swimming pools, lakes and gardens; where you will enjoy a freshness and tropical atmosphere, unparalleled. 📸✨ You are welcome to see the photos and read their descriptions. 🏖️🌞 Relax in our 4 cool rooms with A/C, enjoy our Beach Club 6 minutes (2 km) from the apartment by car with swimming pools and access to a beautiful beach and the Club House with sauna, steam room, gym, restaurant and tennis courts, paddle tennis, soccer and volleyball. The space Designed to comfortably accommodate 8 people. Our apartment offers a number of comforts to make your stay an exceptional experience: 🛏️ ROOM 1: 1 king bed for your rest. > 🚿 Private bathroom > 🛁 Hot tub. > ❄️ Air-conditioning. > 🏞️ Balcony with views of the pools and lakes. 🛏️ ROOM 2: 2 matrimonial beds for more flexibility. > ❄️ Air-conditioning. > 🏞️ Balcony with views of the pools and lakes. 🛏️ ROOM 3: 1 double bed and 1 single for added flexibility. > ❄️ Air-conditioning. > 🅿️ Small balcony overlooking the parking lot. 🛏️ ROOM 4: 1 single bed for a comfortable stay. > 🚿 Private bathroom > ❄️ Air-conditioning. > 💻 Desktop for work. COMMON 🚿 BATHROOM: located to attend to common areas and room 2 and 3. 🍽️ DINING ROOM: Table for 8 people, great for sharing. > 2 ton ❄️ air conditioning. 🛋️ LIVING ROOM: Ample space for living together. > 📺 Smart TV. > 💻 Desktop for work. > 🏞️ Balcony with lake view and pools. 👨‍🍳 KITCHEN :to prepare your favorite foods. > 🍽️ Fully equipped. > 🪑 Con Barra y 2 periqueras 🚗 PARKING: 2 drawers available. 🌐 INTERNET: high speed to work or entertain you. The apartment has been designed to make our guests feel comfortable and also very spoiled with tasteful details and decoration. ⚠️NOTE⚠️: If they occupy more people we have 3 other apartments in Mayan Lakes: 🔸 To 7👤: https://airbnb.com/h/mayanlakest6d304 🔸 Para 10👤: https://airbnb.com/h/mayanlakest2d203 🔸 Para 10👤: https://airbnb.com/h/mayanlakest9d301 ⚠️IMPORTANT⚠️: The condominium where the apartment is located is not right on the beach, but the Beach Club yes, this one is 2km away. Guest access STICKY WITH THE DEPARTMENT: 🏊‍♂️ 2 spacious pools w/jacuzzis and sun loungers inside for more relaxation! ☀️ Campers, tables and chairs around so you can enjoy under the sun. 🍹 2 Snack-bars available weekends, holidays and holidays. 🚣‍♂️ Kayaks in the lakes, on the days when snack-bars operate. A children's play 🛝 area, so the little ones have fun. BEACH CLUB (2km 6 min by car approx.) 🏖️ Several pools to cool off while enjoying the surroundings. 🍽️ Restaurante-bar with attentive waiters, ready to help you. 🧴 Towels borrowed (a refunded deposit is required). Pool 🛏️ beds, lounge chairs and umbrellas around the pool. 🌊 Private beach area with tents, beds and tables. IMPORTATES BEACH CLUB ⚠️NOTES⚠️ 🏖️ The Beach Club is managed by Vidanta. 📅 Hours: Access: 9am - 6pm | Food & Beverage: 11am - 6pm 🚫🍔 Do not enter with food or drink. D/access 📍📿 bracelets are collected in Grand Mayan. 💰📿 Vidanta will charge administrative fee x bracelet: ___💵🧑 Seniors d/12: $500x👤, includes coupon $250 p/consumption. ___💵👦 From 6-12: $250x👤, includes coupon $125 p/consumption. ___💵👶 Children of 5 or less do not pay. 📍📿 Club de Playa 4min drive to Grand Mayan. 👥📿 Reservation includes only 8 accesses. Extra ➕📿 access: $250+VAT x👤. 🔍💵 This fee is additional to what is paid in Grand Mayan. Extra 💸🤝 accesses are purchased and paid with us. 🎟️🏖️ Access valid for the entire stay. CLUBHOUSE (5 min walk to DEPA) Well-equipped 💪 gym from 7:00 am to 9:00 pm. 🧖‍♂️ Sauna, steam, showers and changing rooms from 7:00 am to 9:00 pm. 🎾 2 tennis courts from 7am to 7pm, reservation required. 🎾 2 paddle courts from 7:00 am to 9:00 pm with prior reservation. 🎾 2 pickleball courts or 1 additional tennis court from 7 am to 7 pm with prior reservation. 🍔 Restaurant/snack-bar w/accessible prices and delivery to the depa! 🏊‍♀️ Pool with loungers, tables and chairs from 9:00 A.M. to 9:00 P.M. 🏐 1 volleyball court. ⚽ 1 soccer court. Other things to note 🏢🚫 The apartment is on a 2nd floor and the building does not have an elevator. 😊💵 A cash deposit of $2,000 is requested, much less than the $5,000 that ask for the other deposits in Mayan Lakes. It is 100% returned if there is no fines or damage to the condominium or depa. 🏖️🎟️ To access the clubs it takes care to have bracelets, the cost per bracelet is $500 and includes $250 in food and beverages. Maximum 8 wristbands can be purchased. 👥👶 We can receive a maximum of 8 people in the apartment + 1 baby (under 2 years), any child over 2 years old also counts as a person as an adult. IF MORE PEOPLE ARRIVE THAN ALLOWED, YOU WILL NOT BE GIVEN ACCESS TO THE CONDOMINIUM, AVOID A BAD TIME AND DO NOT EXCEED THE LIMIT OF PEOPLE ALLOWED. Visits that cause the maximum number of people to be exceeded are not allowed. 🛏️🏠 The room with 1 single bed, was the service room we adapt to receive someone else. 🛋️🧼 During normal use of the accommodation, it is natural for some stains to occur on furniture (armchairs and cushions), bedding (duvets, sheets and towels) and walls. These stains usually resist conventional methods of cleaning, such as washing in the washing machine or cleaning with household products. We are fully aware of this and carry out a professional cleaning periodically, in addition to repainting the walls, in order to keep our facilities in optimal condition. Despite our efforts, it is natural that with such frequent use some stains appear, even after a thorough cleaning after each guest change. However, prior to your arrival, we have carried out a full cleaning of the apartment. We care deeply about the cleanliness and comfort of our guests, so we strive to make sure the home is in optimal condition to welcome every person who visits us. 😊🍼 We offer a traveler crib for $199 + VAT for the entire stay, subject to availability (almost always available). 🌧️🚫 The pool can be closed occasionally without notice for maintenance, usually due to heavy rain or some unforeseen incident, this is very rare and happens maybe once or twice a year. 💦👚The washer and dryer are available only for stays longer than 5 nights, you have to request it. 🧂☕💧We did not provide coffee, sugar, salt, oil or water at our place, as many guests did not use them and, quickly deteriorating, generated waste. To take care of the environment and reduce the use of disposable plastics, we prefer not to offer water in bottles. This practice also allows us to cut costs and offer you better prices.

## The Space

Experience the charm of Acapulco in this cozy apartment located in "Mayan Lakes," a serene setting surrounded by swimming pools, lakes, and lush gardens. The tropical atmosphere offers a refreshing and peaceful environment.

This apartment comfortably accommodates up to 8 guests and includes the following rooms and amenities:

- **Room 1**  
  - 1 king bed  
  - Private bathroom with shower  
  - Hot tub  
  - Air conditioning  
  - Balcony with views of the pools and lakes  

- **Room 2**  
  - 2 double beds  
  - Air conditioning  
  - Balcony overlooking pools and lakes  

- **Room 3**  
  - 1 double bed and 1 single bed  
  - Air conditioning  
  - Small balcony facing the parking lot  

- **Room 4**  
  - 1 single bed (formerly a service room adapted for guests)  
  - Private bathroom with shower  
  - Air conditioning  
  - Desktop workspace  

- **Common Bathroom**  
  - Serves Rooms 2 and 3 and common areas  

- **Dining Room**  
  - Table seating 8 people  
  - Air conditioning (2 tons)  

- **Living Room**  
  - Spacious area for gatherings  
  - Smart TV  
  - Desktop workspace  
  - Balcony with views of the lake and pools  

- **Kitchen**  
  - Fully equipped for meal preparation  
  - Breakfast bar with 2 stools  

- **Parking**  
  - 2 parking spaces available  

- **Internet**  
  - High-speed connection for work or entertainment  

The apartment is thoughtfully decorated with tasteful details to ensure guests feel comfortable and pampered.

## Location and Access

The condominium is not directly on the beach; however, the Beach Club is located approximately 2 km (6 minutes by car) from the apartment.

## Guest Access

### On-site Amenities

- Two large pools with jacuzzis and sun loungers for relaxation  
- Sun loungers, tables, and chairs around the pools for outdoor enjoyment  
- Two snack bars open on weekends and holidays  
- Kayaks available on the lakes during snack bar operating hours  
- Children's playground for younger guests  

### Beach Club (2 km, about 6 minutes by car)

- Multiple pools to cool off while enjoying the surroundings  
- Restaurant and bar with attentive service  
- Towels available for loan with a refundable deposit  
- Pool beds, lounge chairs, and umbrellas  
- Private beach area with tents, beds, and tables  

#### Beach Club Important Notes

- Managed by Vidanta  
- Operating hours: Access from 9:00 AM to 6:00 PM; Food and beverage service from 11:00 AM to 6:00 PM  
- No outside food or drinks allowed  
- Access bracelets are distributed at Grand Mayan  
- Administrative fees for bracelets:  
  - Seniors over 12 years: $500 MXN per person, includes a $250 MXN food and beverage coupon  
  - Children 6 to 12 years: $250 MXN per person, includes a $125 MXN coupon  
  - Children 5 years and under enter free  
- Maximum of 8 bracelets included with reservation; additional bracelets available for $250 MXN plus VAT each  
- Bracelet fees are separate from Grand Mayan charges and are purchased through the host  
- Access is valid for the entire stay  
- Beach Club is a 4-minute drive from Grand Mayan  

### Clubhouse (5-minute walk from the apartment)

- Well-equipped gym open from 7:00 AM to 9:00 PM  
- Sauna, steam room, showers, and changing rooms available during gym hours  
- Two tennis courts available from 7:00 AM to 7:00 PM with prior reservation  
- Two paddle tennis courts open from 7:00 AM to 9:00 PM with reservation  
- Two pickleball courts or one additional tennis court available from 7:00 AM to 7:00 PM with reservation  
- Restaurant/snack bar with affordable prices and delivery service to the apartment  
- Swimming pool with loungers, tables, and chairs open from 9:00 AM to 9:00 PM  
- One volleyball court  
- One soccer court  

## Additional Information

- The apartment is located on the second floor; the building does not have an elevator.  
- A refundable cash deposit of $2,000 MXN is required, which is lower than other deposits in Mayan Lakes. This deposit is fully returned if there are no fines or damages to the condominium or apartment.  
- Maximum occupancy is 8 people plus 1 baby under 2 years old. Children over 2 years count as an adult. Exceeding the guest limit will result in denied access to the condominium. Visits that cause the maximum occupancy to be exceeded are not permitted.  
- The single-bed room was originally a service room adapted for guest use.  
- Normal wear and tear may cause some stains on furniture, bedding, and walls. Professional cleaning and periodic repainting are performed to maintain the apartment in good condition. Despite thorough cleaning before each guest's arrival, some minor stains may remain.  
- A travel crib is available for $199 MXN plus VAT for the entire stay, subject to availability (usually available).  
- Pools may occasionally close without prior notice for maintenance, typically due to heavy rain or unforeseen events; this is rare and happens about once or twice per year.  
- Washer and dryer are available only for stays longer than five nights and must be requested.  
- The apartment does not provide coffee, sugar, salt, oil, or bottled water to reduce waste and environmental impact. This policy also helps keep rental prices competitive.  

## Other Apartments Available

If your group exceeds 8 people, there are three other apartments available in Mayan Lakes:

- For up to 7 guests: [https://airbnb.com/h/mayanlakest6d304](https://airbnb.com/h/mayanlakest6d304)  
- For up to 10 guests: [https://airbnb.com/h/mayanlakest2d203](https://airbnb.com/h/mayanlakest2d203)  
- For up to 10 guests: [https://airbnb.com/h/mayanlakest9d301](https://airbnb.com/h/mayanlakest9d301)

Juanito

Bedrooms

Bathrooms

Maximum Occupancy

4BR villa in Acapulco

Beach club, tennis, paddle tennis and more | Mayan Lakes 11 - Serviced apartments for Rent in Acapulco, Gu, Mexico

Good stay. The apartment is in good condition and the host's service is excellent. The place is recommended. I would come back again.

Hospedaje bueno, el departamento se encuentra en buen estado y  la atención del anfitrión es excelente,recomendable el lugar . Regresaría de nuevo

Thank you very much, Maria Antonieta! 🥰💛 We're glad to hear that you enjoyed the apartment and the service from our team. Thanks for recommending us, and it's nice to know you'd come back. We look forward to welcoming you back! 🏡✨

Very comfortable, good value, good hosts. I would definitely come back to the accommodation.

Muy a gusto, buena relación calidad-precio, buenos anfitriones, sin duda regresaría al alojamiento

Brenda, thank you so much for your kind words! 😊✨ I'm very happy that you felt comfortable and that you highlight the value for the money — providing a good experience at a fair price is something that matters a lot to me. 🙌 And reading that "I would definitely come back" is the best recognition I can receive. 💛 It was a pleasure to welcome you, Brenda! I'll be here waiting for you. 🏡

Nice place, very safe and guarded. However, you have to follow the instructions 110%, especially the rules of the place, because they are extremely strict. I would have liked each room to have its own TV, or at least the master bedroom, because if you have children, it is easier to distract them that way. If you bring a lot of luggage, it will be heavy to carry up, since it is on the third floor and there is no elevator. But the guards themselves help and are friendly. The accommodation has everything and the hosts were attentive at all times. It deserves the highest rating and is recommended. In addition, it is super close to Walmart and many Oxxo stores. surely we'll be back !!!

bonito lugar muy seguro y vigilado, eso sí hay que seguir al 110% las instrucciones y sobre todo las reglas del lugar por qué son extremadamente estrictos, me hubiera gustado que cada cuarto tuviera tv propio o por lo menos la recamara principal ya que si llevas niños es más fácil distraerlos así, si se lleva mucho equipaje será pesado el subir, ya que está en un tercer piso y no hay elevador Pero los mismos guardias ayudan y son amables, el alojamiento cuenta con todo y los anfitriones estuvieron atentos en todo momento, merece la máxima calificación y es recomendable, además está súper cerca Walmart y muchos Oxxo. seguramente regresaremos !!!

Eduardo Arturo, thank you very much for this very thorough and generous review! 😊🌟 That you highlight how nice and safe the place is, the constant surveillance and the kindness of the guards fills me with satisfaction — the peace of mind of each guest is an absolute priority. 🙌 I'm very happy that the accommodation had everything you needed and that you felt our attention at all times. 💛 And I agree: the proximity to Walmart and several Oxxos makes everything much more practical. 🛒 Thanks for your suggestions too. 🙏 I'll take note about the TVs in the bedrooms, and about the third floor and the stairs – information that is very helpful for those traveling with luggage or with children. The condominium rules are strict, it's true, and that's precisely why we share them in detail before check-in, so that everything runs smoothly. 📋 And reading that "we'll definitely be back" is the best! 🙌 It was truly a pleasure to host you, Eduardo Arturo! I'll be here waiting for you. 🏡✨

The place is super nice, the apartment is spacious and comfortable, and the pools and amenities are very well maintained.

El lugar es súper lindo, el Depa amplio y cómodo, las albercas y amenidades muy bien cuidadas

Thank you very much, Adriana! 😊✨ I'm very happy to hear that you enjoyed the space and that you found the apartment spacious, comfortable, and pleasant for your stay. 🏡💙 We are very happy that you were able to enjoy the pools and amenities. We always strive to make sure our guests have a comfortable and special experience. 🌿✨ It was a pleasure hosting you, and we hope to welcome you back again very soon. 🤗🙌

A very nice place, everything is accessible, and the service is very good. I would gladly return to the place.

Muy bonito el lugar, todo accesible y muy buena atención. Volveria al lugar con mucho gusto.

Thank you very much, Carlos! 😊✨ I'm very happy to hear that you enjoyed the place and that you found everything accessible, comfortable, and that you received pleasant service during your stay. 🏡🙌 We really appreciate your words and we love to know that you would have a good experience to the point of wanting to return. It will be a real pleasure to welcome you again whenever you like. 🤗🌟

Everything is as described. Everything was fine.

Todo es tal cual está descrito, todo estuvo bien

Thank you very much, Enrique, for sharing your experience! 😊💙 We're glad to hear that everything was as you expected and that you found the accommodation to be as described. 🏡✨ It is very important for us to provide transparency, comfort and an excellent experience to our guests from their arrival until the end of their stay. 🌴☀️ It was a pleasure to welcome you and we hope to have the opportunity to welcome you again very soon. The doors here will always be open for you! 💙😊

Excellent apartment and extraordinary amenities. Thank you, and I would definitely stay again

Excelente departamento y unas amenidades extraordinarias. Gracias y sin duda me quedaría nuevamente

Jose, thank you so much for your words! 😊✨ I'm very happy that you found the apartment and amenities extraordinary — knowing that you took advantage of everything is just what I'm looking for with each guest. 🏡 And reading that you would stay again is the best recognition I can receive. 🙌💛 It was truly a pleasure to host you, Jose! I'll be here to welcome you back anytime. 😊

Highly recommended, quiet area and all amenities in excellent condition.

Muy recomendado, zona tranquila y todos los servicios en excelente estado.

Yesenia, thank you so much! 😊✨ I'm very happy that you recommend the accommodation and that you found the area quiet and all the amenities in excellent condition. I constantly take care to keep every detail in optimal condition. 🌟 We were happy to welcome you! I'll be happy to be here for you whenever you want to come back. 💛

EXCELLENT PLACE TO BE WITH THE FAMILY. JUANITO ALWAYS GAVE US CLEAR INSTRUCTIONS AND HIS COMMUNICATION WAS EXCELLENT. 1000/10

EXCELENTE LUGAR PARA ESTAR CON LA FAMILIA, JUANITO SIEMPRE NOS COMPARTIO LAS INDICACIONES CLARAS Y LA COMUNICACION EXCELENTE 1000/10

Hi, Emi! 😊 Thank you so much for your amazing comment 🙌✨ It makes us very happy to know that you enjoyed your family stay and that everything was to your liking 🏡💙 It's great to know that the communication and directions were clear. We always strive to make everything easy and comfortable from the start 🤝 That 1000/10 motivates us a lot! 🌟 It will be a pleasure to welcome you again. You will always have a place here 🌴☀️

It's very far if you don't have a car. The beach is nice, but the beach club is also very far, a little less than 3 kilometers.

Esta muy lejos si no llevas carro el luegra esta bonito y tambien el club de playa esta muy lejos poco menos de 3 kilometros

Antonio, thank you so much for your review! 😊 I'm so glad you thought the place was nice — that's just what we're looking to convey in each space. ✨ Regarding the distance, I appreciate you mentioning it. 🚗 The location and times to the beach club are available in the publication so that each guest can plan their arrival, and for those traveling by car it is very convenient to get around and take advantage of everything the area has to offer. 🏖️ Either way, we'll look into whether we can improve the post to make it clearer. It was a pleasure to welcome you, Antonio! I'll be here for when you want to come back. 💛

Val, thank you so much for your review! 😊✨ I'm delighted that everything went well and that you left us 5 stars for check-in, cleanliness, accuracy, communication, and location — that's exactly the level I strive to maintain for every stay. 🌟 I'm so glad the process was easy from start to finish and that the apartment met all your expectations. 🏡 A spotless space, good location and good communication is exactly what I want to offer to each guest. For those looking to enjoy the beach club, tennis, paddle tennis and everything that Mayan Lakes has to offer, this is a place that is very enjoyable. 🏖️🎾 It was a pleasure to welcome you, Val! I'll be happy to be here for when you want to come back. 💛

Very friendly and in constant communication. We couldn't enjoy the stay due to problems with the car and situations unrelated to the stay, but they were always in communication and looking out for us. Thank you very much 🙏🏼

Muy amables y en comunicación constante, no pudimos disfrutar la estancia, por problemas con el auto y situaciones ajenas al hospedaje, pero ellos siempre estuvieron en comunicación y al pendiente de nosotros, muchas gracias 🙏🏼

Manuel, thank you so much for your words! 😊 I'm really sorry that those situations with the car, which were completely unrelated to the accommodation, affected your visit. I know how frustrating it can be when plans get complicated by something beyond our control. 🙏 What does make me very happy is that you felt that constant communication and support at all times. 💛 For me, taking care of every guest, no matter what, is non-negotiable. I hope that next time the circumstances are favorable and you can enjoy your stay to the fullest. I'll be here happy to welcome you! 🏡✨

Beautiful! Just what we were looking for, a place to relax, suitable for adults and children. Very family-friendly place, clean, accessible. Everything's very good. Very good and fast communication. I would come back without thinking twice. Thank you very much

Precioso! Justo lo que buscábamos, lugar donde relajarnos, apto para adultos y pequeños. Lugar muy familiar, limpio accesible muy bien todo. La comunicación muy bien y rápida. Regresaría sin pensarlo. Muchas gracias

Thank you so much, Emma, for your lovely words! 😊 We are very pleased to know that you found the perfect space to relax and enjoy as a family. Thank you for highlighting the cleanliness, comfort, and communication during your stay. It is very important for us to provide a pleasant and peaceful experience for each guest. We greatly appreciate your trust and it will be a real pleasure to welcome you again very soon. You will always be welcome! ✨🏡🌿

The accommodation is very safe, the facilities are very secure and very nice. The value for money is excellent and they are all very friendly

El alojamiento es muy seguro, las instalaciones muy seguras y muy bonito. El precio calidad es excelente y todos son muy amables

Thank you so much, Estefany, for your feedback! 😊 We are very pleased to hear that you enjoyed your stay and that you felt safe and comfortable during your visit. We are also pleased that you appreciated the facilities, the service and the value for money of the accommodation. Thank you for your trust and for choosing us. It will be a pleasure to welcome you again very soon. ✨🏡

It's a place with a prime location, an excellent place It has aspects that need to be improved The highlight is that we found two types of insects, one appeared to be ants and the other appeared to be cockroaches, one in the shower in the master bedroom and one in the kitchen. So that's what you should pay attention to

Es un lugar con una ubicación privilegiada, un excelente lugar Tiene aspectos por mejorar Lo más destacado es que encontramos dos tipos de insectos, uno parecían ser hormigas y el otro parecía ser cucarachas, una en la regadera de la habitación principal y otra en la cocina Así que es lo que deberían de prestar atención

Thank you for your comment, Jorge! 😊✨ We are very happy to hear that you highlight the prime location and that you consider the accommodation to be an excellent place 🙌🏽🏡💛. It's an area that many guests enjoy quite a bit due to its tranquility, its amenities, and its proximity to ideal places to rest 🌴🌊. We also appreciate your observation about the insects 🙏. We perform periodic fumigations and, even so, because of the tropical area, occasionally an insect may enter from the outside. We've already made a note to reinforce this point and continue to take care of the experience for future guests 🧼✨. Thank you for staying with us. It will be a pleasure to welcome you again 😊🌴

We had some issues with the place, but Juan is a great host—he always resolved them and found solutions.

Tuvimos situaciones con el espacio sin embargo Juan un gran anfitrión resolvió y buscó soluciones siempre

Thank you so much for your feedback, María Eduwiges! 😊✨ We are sorry for any inconvenience that may have arisen during your stay 😔, but we are delighted to hear that you felt supported and that we were able to help you find solutions at all times 🙌🏽💛. It is very important to us to be attentive and do our best to ensure that our guests have a great experience 📲🏡✨. Thank you for your trust and for staying with us! It will be a pleasure to welcome you again 😊🌴

Everything was great; he always communicated with me and responded quickly. Recommended if your vacation is to come and relax.

todo muy bien , el siempre se comunicó conmigo y respondía rápido recomendable si tus vacaciones son para venir a relajarte

Thank you so much for your feedback, Maytee! 😊✨ We are delighted to hear that your stay went very well and that you felt supported at all times, with prompt and consistent communication 🙌🏽🏡💛. I'm glad you found the perfect place to relax and unwind 🌴😌. Thank you for recommending us! It will be a pleasure to welcome you again 😊✨

Very quiet place, super clean pools, very attentive and friendly complex staff, perfect location for the main attractions.

Lugar muy tranquilo, las albercas súper limpias, el personal del complejo muy atento y amigable, ubicación perfecta para las salidas principales.

Thank you for your comment! 😊✨ We are delighted to hear that you enjoyed your stay and that you consider the place to be an excellent option 🙌🏽🏡. Feedback like this really motivates us to keep giving our best in every experience 💛🌟. Thank you for your trust! It will be a pleasure to welcome you again whenever you choose to return 🌴😊

Thank you so much for your feedback, Víctor! 😊✨ We're so glad to hear that your experience was excellent 🙌🏽🏡💛. Thank you for your trust! It will be a pleasure to welcome you again 😊🌴

Excellent service from the start; the hosts were very friendly and attentive during our stay. From the moment we arrived, we were impressed by the place, which is very nice, safe, and pleasant. There are plenty of beds and rooms, the pools are very comfortable, and the public beach, which is still super nice in the area, is just a 6-minute drive away. We really felt at home, and there was also plenty of privacy in the apartment—we were given our space 100%. I highly recommend it!!! 👍🏻✨

Exelente atención desde el principio, los anfitriones muy amables y al pendiente de nuestra estadía. Desde que llegamos nos sorprendió el lugar muy bonito seguro y agradable, hay bastantes camas y habitaciones, las albercas muy agusto, y en auto a 6 min está la playa pública que aún así está súper agradable por la zona. Realmente nos sentimos en casa, al igual que hubo bastante privacidad en el departamento y nos dieron nuestro espacio al 100%, Lo recomiendo bastante!!! 👍🏻✨

Hi María Daniela, thank you very much for your lovely comment 😊✨ We are delighted to hear that you felt comfortable and well cared for from the moment you arrived. We're glad you enjoyed the accommodation, the amenities, and the location, as well as the privacy during your stay 🙌 It is very important to us that you feel at home, and knowing that we have achieved this with you is a huge source of motivation for us 💛 It will be a pleasure to welcome you back whenever you like; the doors here will always be open for you. Thanks for recommending us! 👍🏻✨

Everything was very good; a very nice and quiet place. Of course, I would come back.

Todo muy bien, un lugar muy bonito y tranquilo, claro que regresaría.

Ricardo, thank you so much for your comment! ✨😊 We're glad to hear that everything was great and that you enjoyed a nice, quiet place, perfect for relaxing and unwinding 🏡🌿💫 It will be a real pleasure to welcome you again. Thank you for your trust, and our doors will always be open for you here! 🙌✨

It needs a lot of cleaning and maintenance. In the utility room, there was no drain in the shower, and the entire area smelled very, very bad. The air conditioners were leaking, and the cushions in the living room and bedrooms were very, very dirty. They had to fumigate the place because cockroaches appeared.

Le falta mucha limpieza y mantenimiento En el cuarto de servicio no hay coladera en la regadera y olía muy muy mal toda esa zona, los aires acondicionados chorreaban, los cojines de la sala y las recámaras estaban muy muy sucios, tuvieron que fumigar porque aparecieron cucarachas

Thank you for your comment, Dyllan! 😊 We appreciate you taking the time to share your experience with us 🙏. We also greatly appreciate this feedback because it helps us to continuously improve. We wanted to let you know that several of the points you mentioned have already been addressed 🔧✨. The drain in the utility room has already been installed, and the air conditioner in the living room has been checked and received additional maintenance to prevent any leaks. Regarding pest control, we have a regular program 🐜. However, due to the location, insects can sometimes enter from the outside; as soon as you reported it to us, an additional fumigation was carried out to address the issue immediately. Regarding cleanliness in general, we take your feedback very seriously and have already reviewed it with the team to continue maintaining the standard we aim to provide 🧼🏡. We appreciate your feedback and will continue to work on these details to make each stay even better 🙌✨. It will be a pleasure to welcome you again! 🌴😊

The place was great, the hosts were always very attentive, thank you so much :)

El lugar estuvo muy bien, los anfitriones siempre muy atentos, muchas gracias :)

David, thank you so much for your feedback! ✨😊 We're glad to hear that you enjoyed the place and that the hosts' service was to your liking. 🏡💫 We always strive to be attentive to make your stay comfortable and pleasant. 🙌✨ It will be a real pleasure to welcome you again very soon. Thanks for trusting us! 😊

Excellent service! They were attentive at all times! We would definitely come back every time we return to Acapulco!

Excelente servicio! Estuvieron atentos en todo momento! Sin duda volveríamos cada vez que regresemos a Acapulco!

Martin, what a joy to read your comment! 🙌🌊✨ We love to know that you enjoyed excellent service and attention at all times — for us it is essential that every guest feels accompanied and well cared for throughout their stay 🤝😊 Knowing that you would come back every time you return to Acapulco is the best compliment we can receive 🏖️💙 Here you will always have your space ready to enjoy the sea, rest and an incredible experience. It will be a pleasure to welcome you again very soon! 🌅🏡✨

The place is very nice, cozy and very pleasant; my whole family and I were very happy during the stay, since the place is very quiet to rest and very clean; we will definitely return

El lugar muy bonito, acogedor y muy agradable; toda mi familia y yo estuvimos la muy contentos durante la estadía, ya que el lugar es muy tranquilo para descansar y muy limpio; sin duda regresaremos

Thank you so much for your comment, Elizabeth! 😊✨ We are very happy to know that you and your family were very happy during your stay🙌🏽🏡. That you felt it was nice, cozy, quiet and clean is just what we look for in every experience 💛🌿. It will be a pleasure to welcome you again for another family getaway🌴✨. Here you have your house!

A good place to stay but it lacks maintenance in general

Buen lugar para hospedarse pero le falta mantenimiento en general

Thank you so much for your comment, Ximena! 😊✨ We're glad to hear you think it's a good place to stay 🙌🏽🏡, and we also really appreciate your great ratings on check-in, communication, and location 💛🌟. We are especially happy that you mentioned that the kitchen was impeccable, since we take great care of those details 🧼✨. On the subject of maintenance, we want to tell you that we have a person dedicated exclusively to providing constant maintenance to all the apartments we manage 🔧🏡. Even so, we appreciate you mentioning it, because we are always looking to improve and these comments help us to pay attention to specific points. Thank you for your feedback and for staying with us🙏✨. It will be a pleasure to welcome you again to make your next stay even better! 🌴😊

The accommodation: nice, comfortable and well maintained. Juan was a very attentive and friendly host, always attentive to our needs. Although the air conditioning had a problem, he did his best to fix it immediately. I definitely highly recommend your place.

El alojamiento: bonito, cómodo y bien cuidado. Juan fue un anfitrión muy atento y amable, siempre pendiente de nuestras necesidades. Aunque el aire acondicionado presentó un inconveniente, hizo todo lo posible por solucionarlo de inmediato. Sin duda, recomiendo ampliamente su alojamiento.

Thank you, Maria! 😊✨ We are very happy to hear that you found the accommodation comfortable, nice and well maintained🏡🌿. We appreciate your understanding regarding the air conditioning and are pleased to hear that the effort to fix it was well received. It will be a pleasure to welcome you again! 😄🙌

It's a beautiful place, a very comfortable Airbnb and it has everything at hand, plus the hosts are super attentive to the needs of the guests, super recommended

Es un lugar precioso, un airbnb muy cómodo y tiene todo a la mano, además los anfitriones son super atentos a las necesidades de los huéspedes, super recomendado

Very comfortable, very well-kept and clean facilities

Muy cómodo, instalaciónes muy cuidadas y limpias

The entire complex and apartment are in excellent condition. The pool is at a very good temperature and the Location very good.

Todo el complejo y el apartamento se encuentra en excelentes condiciones. La alberca a muy buena temperatura y la Ubicación muy buena.

¡Muchas gracias por tu comentario, Mauricio! 😊🙏 Nos da muchísimo gusto saber que tanto el complejo como el departamento te parecieron en excelentes condiciones 🏡✨. Qué bueno que pudieron disfrutar de la alberca a buena temperatura 🏊‍♂️🌞, es de las cosas que más disfrutan nuestros huéspedes para relajarse. También nos alegra que la ubicación te haya parecido buena 📍😊; buscamos que sea un punto práctico y cómodo para disfrutar la zona sin complicaciones. Gracias de verdad por tomarte el tiempo de compartir tu experiencia 💛🙌. Será un placer recibirlos de nuevo cuando gusten regresar. ¡Aquí tienen su casa! 😄🏖️

My colleagues thanked me for having hosted them in that house, since it is beautiful, impeccable and complies with everything that was promised, in addition to the fact that the communication was very pleasant and friendly 100% recommended

Mis compañeros me agradecieron por haberlos hospedado en esa casa, ya que esta hermosa, impecable y cumple con todo lo que se prometió, además de que la comunicación fue muy grata y amable 100% recomendado

¡Mil gracias por tu comentario, Ana Karen! 😄💛 Nos encanta saber que tus compañeros quedaron tan contentos y que la casa les pareció hermosa, impecable y tal como se prometió 🏡✨. Gracias también por destacar la comunicación, siempre tratamos de hacer la estancia lo más agradable posible 🙌😊. ¡Los esperamos con gusto cuando quieran regresar! 🤗🌴

The induction stove has a big problem, it does not have enough power to cook food for the charity of people who were there, we lost a lot of time for this reason, maybe it is very old.

tiene un gran problema la estufa de inducción, no tiene la suficiente potencia para cocinar los alimentos para la caridad de personas que estuvimos, perdimos mucho tiempo por esta razón, tal ves es muy antigua.

¡Gracias por tu comentario, Roberto! 😊🌟 Nos alegra saber que en general disfrutaste tu estancia y que todo resultó cómodo para tu grupo 🏡✨. Sobre la parrilla de inducción, te agradecemos mucho mencionarlo. En realidad la parrilla es prácticamente nueva (menos de 2 meses que se compró) y no habíamos recibido comentarios similares de huéspedes anteriores ni posteriores, entendemos lo importante que es que todo funcione perfecto para cocinar cómodamente 🍳🙌. Aun así, la volveremos a revisar a fondo para asegurarnos de que esté trabajando al cien. Gracias por ayudarnos a mejorar con tus observaciones 🙏💛. ¡Será un gusto recibirte nuevamente cuando quieras regresar! 🌴🤗

A very nice place and the staff, like the customer service people, were super attentive and friendly at all times

muy bonito lugar y el personal como las personas de atención al cliente super atentos y amables en todo momento

¡Muchísimas gracias por tu comentario, Axel Eugenio! 😄🌟 Nos alegra muchísimo saber que te pareció un lugar muy bonito 🏡✨. También nos llena de alegría que hayas sentido la atención amable y siempre al pendiente por parte de todo el personal y del equipo de atención al cliente 💛🤝. Para nosotros es súper importante que cada huésped se sienta acompañado y bien atendido durante toda su estancia, así que nos da gusto enorme saber que lo notaste 🙌😊. ¡Aquí tienes tu casa para cuando quieras regresar! 🌴🤗

The apartment matched the photos, recommended for spending days with family or friends, the pool is heated, recommended

El departamento coincidía con las fotos, recomendable para pasar los días en familia o con amigos, la alberca está climatizada, recomendado

¡Muchísimas gracias por tu comentario, Rodrigo! 😄🌟 Nos alegra mucho saber que el departamento cumplió con tus expectativas y que todo coincidió con las fotos 🏡✨. Qué gusto también saber que lo encontraste ideal para disfrutar con familia o amigos y que la alberca climatizada fue un plus durante tu estancia 🏊‍♂️💛. ¡Agradecemos mucho tu recomendación y esperamos volver a recibirte pronto para otra experiencia igual de agradable! 🌴🤗

Mayan Lakes is a nice place with very comfortable common areas. The apartments are nice. In our particular case, it did not meet some standards. The host is very friendly and super attentive and understood our disagreements, supporting us at all times.

Mayan Lakes es un agradable lugar con muy cómodos espacios comunes. Los departamentos son agradables. En nuestro caso particular no cumplió con algunos estándares. El host es muy amable y super atento y entendió nuestras inconformidades apoyándonos en todo momento.

¡Muchas gracias por tu comentario, Enrico! 😄🌟 Nos alegra mucho saber que disfrutaron de Mayan Lakes, con sus amplios y cómodos espacios comunes, y que el departamento les resultó agradable 🏡🌴. También nos da gusto saber que valoraron la atención y el apoyo que les brindamos durante su estancia 🤝💛. Lamentamos que algunos aspectos no hayan cumplido del todo con sus expectativas 😔, y agradecemos sinceramente que nos lo hayan hecho saber, ya que eso nos permite mejorar y cuidar cada detalle para futuras visitas ✨🔧. Fue un placer tenerlos con nosotros, y esperamos poder recibirlos nuevamente para ofrecerles una experiencia aún más cómoda y completa 🌞🤗.

¡Muchas gracias por tu comentario, Juan Manuel! 🌟 Nos alegra mucho saber que tu experiencia fue excelente 🏡✨. Será un placer recibirte nuevamente para que disfrutes otra gran estancia. 🙌😊

Everything was excellent, thank you. I hope to return soon. Recommended

todo exelentemente bien  gracias espero regresar pronto recomendado

🌟 ¡Muchas gracias, Jaime! 🙌 Nos alegra mucho saber que todo estuvo excelentemente bien durante tu estancia 😊. ¡Será un placer recibirte de nuevo pronto! 🏡✨

an excellent place to rest, the pool is incredible as well as the green areas. The agreement with the beach club in the Mayan is 10.

un excelente lugar para ir a descansar, la alberca increíble al igual que las áreas verdes. El convenio con el club de playa en el Mayan está de 10.

🌴💦 ¡Muchas gracias, Daniel! Qué gusto saber que disfrutaste del descanso, la alberca y las áreas verdes 😍. Nos alegra que el convenio con el club de playa en el Mayan haya sido de tu agrado, es un plus que siempre buscamos que nuestros huéspedes disfruten al máximo. ¡Te esperamos pronto para otra gran estancia! 🙌

Thank you for everything, great apartment!!!

Gracias por todo, excelente apartamento!!!

¡Gracias, Nidia! 😊✨ Nos alegra mucho saber que el apartamento fue de tu agrado y que disfrutaste tu estancia 🏡💛. ¡Siempre serás bienvenida cuando quieras regresar! 🌟

Everything is quiet, the host is quite attentive, an excellent choice.

Todo tranquilo, el anfitrión bastante atento, un excelente opción.

🌟 ¡Muchas gracias, José! 😊 Nos alegra saber que todo estuvo tranquilo y que la atención fue de tu agrado 🏡✨. Siempre será un gusto recibirte nuevamente cuando quieras regresar.

everything was very good, perfect, very clean and tidy

todo muy bien perfecto muy limpio y ordenado

🌟 ¡Muchas gracias, Sebastian! 🙌 Nos alegra que todo haya estado perfecto y que disfrutaras de un espacio limpio y ordenado 🧼✨. Siempre será un gusto recibirte de nuevo, aquí tienes tu casa 🏡😊.

¡Gracias, Sebastián! 🙌✨ Nos alegra mucho saber que todo fue perfecto durante tu estancia 😍🌴. ¡Será un placer volver a recibirte cuando quieras regresar! 🏡☀️

We thought the place was very nice and very quiet, ideal for resting.

El lugar nos parecio muy bonito y muy tranquilo, ideal para descansar.

¡Gracias por tus palabras, Carlos! 🌿😊 Nos alegra muchísimo saber que encontraron el lugar bonito y tranquilo, justo como lo imaginaban 🏡💫. Es un gusto saber que pudieron descansar y disfrutar del ambiente —¡esa es nuestra intención siempre! ¡Aquí los esperamos con los brazos abiertos cuando quieran regresar! ✨💛

This particular set is very practical, there is always great service from the Security staff and the pools are a hit for children. There are many strategic points nearby such as the supermarket, restaurants and beaches to divide the days with the family. You have all the basics to be comfortable. You have the necessary tools for everyday life and the children are very safe and happy here. Thank you for your attention and help at all times when you need it 🥳

Esto conjunto en especial es muy práctico, siempre hay una gran atención por parte del Personal de seguridad y las albercas son un hit para los niños, hay muchos puntos estratégicos cerca como el Super, restaurantes y las playas para ir dividiendo los días con la familia, se tiene todo lo básico para estar cómodos, se cuentan con las herramientas necesarias para el día a día y los niños están muy seguros y contentos aquí, gracias por sus atenciones y ayuda en cada momento que los necesite 🥳

¡Mil gracias, Vania! 🥰 Qué gusto leer tu experiencia tan completa y positiva 🌟. Nos alegra muchísimo saber que encontraron en este conjunto un espacio práctico, cómodo y perfecto para disfrutar en familia 👨‍👩‍👧‍👦💦. Las albercas siempre son un éxito con los peques, ¡y saber que estuvieron seguros y felices nos llena de alegría! 🎉 Además, tener todo a la mano —super, restaurantes y playas— hace que la experiencia sea aún más especial 🌴🍽️🛒. Gracias a ti por tu confianza y tus lindas palabras. ¡Aquí los esperamos con los brazos abiertos para su próxima aventura! 🏡✨

Juanito is very kind. Always in communication and attentive. I highly recommend it

Muy amable Juanito. Siempre en comunicación y atención. Lo recomiendo ampliamente

¡Mil gracias, Yessia! 🥰 Fue un verdadero placer recibirte. Me alegra muchísimo saber que te sentiste bien atendida y que la comunicación fue de tu agrado 💬✨ Siempre estaré encantado de ayudarte en lo que necesites 🙏🏼 ¡Espero tener la dicha de recibirte nuevamente muy pronto! 🌟🏡💖

Brianda 🌟 ¡Muchísimas gracias por tu reseña! 😊 Nos alegra saber que tuviste una excelente estancia y que el trato fue muy bueno. 🏡✨ ¡Esperamos poder recibirte nuevamente muy pronto! Hasta la próxima. 🌈❤️

¡Gracias por tu comentario, Oyuki! 😊 Nos da gusto saber que todo estuvo bien durante tu estancia. ¡Ojalá podamos recibirte de nuevo muy pronto! 🏡✨🙌🏼

Good station, good service, clean and central place, quiet, beautiful and well-kept area! We were very happy

Buena estación, buen trato, lugar limpio y céntrico, zona tranquila, bonita y cuidada! Quedamos muy contentos

¡Muchas gracias por tu comentario, Maggie! 😊 Nos alegra mucho saber que quedaron contentos con la ubicación, la limpieza y el trato 🙌🏼✨ Será un placer volver a recibirlos cuando gusten. ¡Aquí tienen su casa! 🏡🌟

Amazing, we felt right at home, everything super-conditioned and functional, the arrival super clear, the host always available and with excellent attention.

Increíble, nos sentimos como en casa, todo súper acondicionado y funcional, la llegada súper clara, el anfitrión siempre disponible y con una excelente atención.

¡Muchísimas gracias por tu comentario, Luz! 😊✨ Nos llena de alegría saber que se sintieron como en casa. Cuidamos mucho que el espacio esté bien equipado y funcional para que todo fluya de manera natural desde el primer momento 🏡🔑 Nos alegra también que el proceso de llegada haya sido claro y sencillo. Sabemos que eso marca la diferencia desde el principio, y nos encanta poder acompañar con atención y buena disposición en lo que necesiten 💬🙌 ¡Gracias por habernos elegido! Aquí tienen un lugar al que siempre serán bienvenidos con gusto. 🌟💛

Super clean and excellent apartment, very safe and tidy, everything was great

Súper limpio y excelente el depa, muy seguro y ordenado, todo super bien

Berenice 🌟 ¡Muchas gracias por tu reseña! 😊 Nos alegra mucho saber que el departamento estuvo súper limpio, seguro y ordenado, y que todo estuvo muy bien. 🏡✨ Esperamos poder recibirte nuevamente muy pronto. ¡Hasta la próxima! 🌈❤️

It's a good place, it's comfortable. I only recommend that you don't get carried away by the beach club issue, it requires a very high extra cost and it's not worth it, there are better beaches, with a better location, don't spend money on that.

Es un buen lugar, es cómodo. Solo recomiendo que no se dejen llevar por la cuestión del club de playa, exige un costo extra muy elevado y no vale la pena, hay mejores playas, con mejor ubicación, no gasten en eso.

Daiana Zoe 🌟 ¡Gracias por tu reseña y tus comentarios! 😊 Nos alegra saber que consideras el lugar cómodo. Agradecemos también tu recomendación sobre el club de playa; tomaremos en cuenta tu opinión para informar mejor a futuros huéspedes sobre las opciones disponibles. 🏖️✨ Esperamos poder recibirte nuevamente en el futuro. ¡Hasta pronto! 🌈❤️

An amazing place where I would definitely stay again in the future, I highly recommend it

Un alojamiento increíble en el que sin duda me hospedaría de nuevo en el futuro, lo recomiendo ampliamente

Diana 🌟 ¡Muchas gracias por tu increíble reseña! 😊 Nos alegra saber que consideras el alojamiento increíble y que planeas hospedarte de nuevo en el futuro. 🏡✨ Agradecemos tu recomendación y esperamos poder recibirte nuevamente. ¡Hasta pronto! 🌈❤️ Copiar Regenerar

They're very demanding, the only thing missing was that they wanted the towels folded

Son muy exigentes, solo faltaba que quisieran las toallas dobladas

¡Gracias por tu comentario, Mauricio! 😊 Nos alegra que hayas decidido hospedarte con nosotros. Lamentamos si algunas de las reglas del condominio te parecieron exigentes. Su objetivo no es incomodar, sino cuidar el espacio y fomentar una buena convivencia entre todos los huéspedes y vecinos 🙏✨. Agradecemos tu comprensión, y esperamos que, más allá de eso, hayas tenido una estancia agradable. 🏡🌟 ¡Te mandamos un saludo y aquí tienes tu casa cuando gustes regresar! 😄👋

Very nice and comfortable place. The host was always attentive to what was required 10/10

Lugar muy lindo y cómodo. El anfitrión siempre estuvo atento a lo que se requirió 10/10

Lupita 🌟 ¡Muchísimas gracias por tu reseña! 😊 Nos alegra saber que consideras el lugar lindo y cómodo, y que el anfitrión estuvo siempre atento a tus necesidades. 🏡✨ Agradecemos tu calificación de 10/10 y esperamos poder recibirte nuevamente en el futuro. ¡Hasta pronto! 🌈❤️

Great space. Everything was as Juan described. He was a responsive host. We had a small issue getting the key, he responded quickly and took care it. Condo was clean and neat. We enjoyed the pool area it was nice and relaxing. Beach was a short distance away. We enjoyed our stay here. 🌴☀️😊🏡

Thank you so much, Lisa! 😊🌟 I'm thrilled to hear you enjoyed the space and that everything was as described. Your kind words about my responsiveness truly mean a lot! 🙏🏽💬 I’m glad we could quickly sort out the key situation, and that you found the condo clean and neat—just as it should be! 🧼✨ It’s wonderful to know you had a relaxing time by the pool and appreciated the short distance to the beach. 🌊☀️🏖️ We’d love to welcome you back anytime for another enjoyable stay! 😄🏡🌴

Good place, super clean pools, everything is air-conditioned in the apartment.

Buen lugar, las albercas super limpias, todo climatizado en el departamento.

Anaid 🌟 ¡Muchas gracias por tu reseña! 😊 Nos alegra saber que consideras el lugar bueno y que las albercas estaban muy limpias. 🏊‍♂️✨ Es genial que el departamento estuviera climatizado para tu comodidad. Agradecemos tus comentarios y esperamos poder recibirte nuevamente. ¡Hasta pronto! 🌈❤️

Great, I felt so welcomed, the apartment exceeded my expectations... I'll be back soon!!!!

genial, me sentí tan acogida, el departamento superó mis expectativas... regresaré pronto!!!!

Frine 🌟 ¡Qué alegría saberlo! 😊 Muchas gracias por tu maravillosa reseña. Nos encanta que te hayas sentido acogida y que el departamento haya superado tus expectativas. 🏡✨ ¡Estaremos encantados de recibirte nuevamente pronto! ¡Hasta la próxima! 🌈❤️

Excellent service from Juanito, and the place is amazing, I would go back without a problem.

Excelente atención por parte de Juanito, y el lugar increíble, volvería a regresar sin problema.

¡Gracias por tus palabras, Angel! 🌟 Me alegra muchísimo saber que tuviste una excelente experiencia y que te gustó tanto el lugar. ¡Siempre es un placer recibirte! 😊🏖️ Nos llena de satisfacción saber que volverías sin dudarlo, eso significa mucho para nosotros. 💛 Estaremos encantados de darte la bienvenida nuevamente cuando quieras regresar para que sigas disfrutando de todo lo que ofrecemos. 🌴✨ ¡Te esperamos con los brazos abiertos para tu próxima estancia! 😄🙌

My stay was very pleasant, I will definitely return

Mi estancia fue muy agradable , sin duda regresaré

Aurora 🌟 ¡Muchas gracias por tu breve pero maravillosa reseña! 😊 Nos alegra saber que tu estancia fue muy agradable. 🏡✨ ¡Esperamos verte de nuevo pronto! ¡Hasta la próxima! 🌈❤️

Everything is very good and perfectly explained, excellent place, I highly recommend it

Todo muy bien y perfectamente explicado, excelente lugar lo recomiendo ampliamente

Pablo Alberto 🌟 ¡Muchas gracias por tu excelente reseña! 😊 Nos alegra saber que todo estuvo muy bien y que la información proporcionada fue clara. 🏡✨, gracias por recomendarnos ampliamente, te esperamos pronto.

The host was kind and attentive, the instructions were very clear to get to the accommodation, the place is nice, super clean pools and nice green areas; As for the apartment unfortunately we were disappointed because it is very neglected, very dirty walls, old and dirty furniture, the refrigerator does not cool, however when reporting it they gave us the option to send a technician, additionally the door handle is broken which prevents it from opening easily, The kitchen cabinet doors were falling off, the dishes were broken and old, and most of the dishes were chipped, which can cause people to cut themselves when washing them. The bathrooms were dirty and had cockroaches. We preferred to go to the bathrooms in the pool area because they were very clean and nice. They also ask for a deposit of $2,000 pesos. Their rules are very strict and the apartment is a disappointment. I definitely will NOT return and I do not recommend it.

El Anfitrión fue amable y atento, las instrucciones fueron muy claras para llegar al alojamiento, el lugar es bonito, albercas super limpias y áreas verdes bonitas; En cuanto al departamento desafortunadamente nos decepcionó pues está muy descuidado, paredes muy sucias, muebles viejos y sucios, el refrigerador no enfría sin embargo al reportarlo nos dieron la opción de mandar a un técnico, adicional está rota la manija de la puerta lo que impide abrirlo con facilidad, puertas de los muebles de la cocina caídas, los trastes rotos y viejos pues los platos la mayoría están despostillados  lo que puede ocasionar que al lavarlos la gente se corte, los baños sucios y con cucarachas, preferíamos ir a los baños del área de albercas pues estos sí estaban muy limpios y bonitos, adicional piden un depósito de $2,000 peso, sus reglas muy estrictas y el departamento es una decepción, definitivamente NO regreso y tampoco lo recomiendo.

¡Gracias, Rosa, por tomarte el tiempo de compartir tu experiencia! 🙏🏻 Nos alegra saber que disfrutaste de la atención y amabilidad que te brindamos, así como las instrucciones claras para llegar al alojamiento. 😊 Qué bueno que pudiste disfrutar de las albercas y las hermosas áreas verdes, ¡nos encanta que te hayan parecido limpias y bonitas! 🏊‍♀️🌿 Lamentamos mucho que el departamento no haya cumplido con tus expectativas y entendemos tu frustración. 🥺 Ya hemos tomado nota de todos los puntos que mencionas, y te aseguro que estamos trabajando en cada uno de ellos para mejorar y hacer los ajustes necesarios. 🔧🛠️ El mantenimiento y la limpieza son prioridades para nosotros, y seguiremos esforzándonos para que todo esté en óptimas condiciones para futuros huéspedes. 🧼✨ Respecto al refrigerador, tratamos de actuar lo más rápido posible para ofrecerte una solución, y lo mismo haremos con los demás detalles que nos señalaste. 🛋️ También revisaremos los trastes y los baños para garantizar que todo esté en perfecto estado para las próximas visitas. Agradecemos de nuevo tus comentarios, pues nos ayudan a mejorar. 🙌 Nos gustaría mucho que en una futura estancia puedas ver todos estos cambios y tengas una experiencia mucho mejor. 🌟 ¡Un abrazo y gracias de nuevo por tu sinceridad! 😊

Juanito is an excellent host, however the apartment has some details that need to be refined, I would have liked to have more days to enjoy the place. Excellent surveillance, great service.

Juanito es un excelente anfitrión sin embargo el departamento tiene algunos detalles que hay que afinar, me hubiera gustado tener más días para disfrutar del lugar. La vigilancia excelente trato.

Estefanía 🌟 ¡Muchas gracias por tu reseña! 😊 Nos alegra saber que Juan es un excelente anfitrión. Agradecemos tus comentarios sobre los detalles que necesitan atención; Tomaré en cuenta tus observaciones para seguir mejorando la experiencia de nuestros huéspedes. ¡Nos encantaría tenerte con nosotros más días en tu próxima visita!

excellent property, very quiet and safe area, totally recommended

excelente propiedad, zona muy tranquila y segura, totalmente recomendable

Muchas gracias Héctor nos complace saber que te pareció una excelente propiedad, la zona tranquila y segura y que nos recomiendas ampliamente, te esperamos pronto.

Great attention from Juanito, and the spectacular place. We had a great time with the family.

Gran atención por parte de Juanito, y el lugar espectacular. La pasamos súper bien en familia.

Muchas gracias Juan, nos encanta saber que recibiste una muy buena atención por parte de Juanito, que el lugar te pareció espectacular y la pasaste súper bien en familia, te esperamos pronto.

The apartment is very nice, it was clean and felt like a pleasant stay. The amenities of the fractionation are ideal for a great time with the family, the pool loved the children.

El departamento es muy bonito, estaba limpio y se sentí una estancia agradable. Las amenidades del fraccionamiento son ideales para pasar un excelente rato en familia, la piscina le encantó a los niños.

Muchas gracias Jonathan , nos complace saber que e departamento te pareció muy bonito, limpio agradable , disfrutaste de las amenidades,  pasaste un excelente rato en familia y que la piscina les encantó, te esperamos pronto.

The well fractionating the pool  well the nice lake but the Department lacks a lot of maintenance and cleaning the refrigerator sounded Horrible had no handle to open the light contacts well at risk for the children the TV you had to go down an app on your cell phone to use the jacuzzi all dirty the cushions in the dirty room and stained in the bedrooms the bedbases grind 2 useless mattresses to sleep the kitchen utensils in very poor condition for cooking there was no coffee maker in the rooms there is no place to deposit garbage the dirty bathrooms. I am very dissatisfied with the cost I pay why in the photos that look totally different I did not come back to host in this apartment

El fraccionamiento bien la alberca  bien el lago bonito pero el Departamento le falta mucho mantenimiento y limpieza el refrigerador sonaba Horrible no tenía manija para abrir bien los contactos de luz estaban sueltos con riesgo para los niños la TV tenías que bajar una aplicación en tu celular para usarla el jacuzzi todo sucio los cojines de la sala sucio y manchados en las recámaras las bases de cama rechinan 2 colchones inservibles para dormir los utensilios de cocinas en muy mal estado para cocinar tampoco había cafetera en las habitaciones no hay donde depositar basura los baños sucios Realmente estoy muy inconforme del costo que pague por qué en las fotos que ponen se ve totalmente distinto no me volvieron hospedar en este departamento

¡Hola Ricardo! 😊 Agradezco mucho tu detallada retroalimentación. Respecto al refrigerador, no estamos seguros a qué ruido te refieres, pero lo revisaremos para asegurarnos de que funcione correctamente. Quisiera aclarar que el refrigerador sí tiene manija, aunque la cubierta de plástico de la manija se rompió por el uso; sin embargo, esto no afecta su funcionalidad. 🔧 En cuanto a los contactos, no hemos recibido reportes previos sobre que estén sueltos, pero nos comprometemos a revisar cada uno y si encontramos alguno suelto fijarlo adecuadamente para garantizar la seguridad. ⚡ Sobre los colchones, no hemos recibido comentarios negativos de huéspedes anteriores, por lo que podría tratarse de una diferencia en cuanto a gustos de firmeza. Aun así, tomaremos nota para revisarlos también. 🛏️ Respecto a la limpieza, siempre hacemos la limpieza entre cada cambio de huésped. Cuando te preguntamos si todo estaba bien, no nos comentaste nada al respecto, nos hubiera gustado saber si hubo algún problema con la limpieza en ese momento. No somos perfectos, y la chica puede haber tenido algún descuido, pero normalmente si nos lo reportan, tratamos de enviar a alguien a corregirlo lo antes posible. 🧹✨ Por último, no había cafetera durante tu estancia porque los huéspedes anteriores la rompieron, pero ya hemos colocado una nueva para asegurarnos de que no vuelva a faltar. ☕️ ¡Gracias nuevamente por tu tiempo y esperamos tener la oportunidad de ofrecerte una mejor experiencia en el futuro! 🌟

the place is very nice, the security ones more flexible than we expected. We had a great time

muy bonito el alojamiento, más flexibles los de seguridad de lo que esperábamos. Nos la pasamos muy bien

¡Hola Edd! 😊 ¡Gracias por tu comentario! Nos da mucho gusto saber que disfrutaste del alojamiento y que todo fue más flexible de lo que esperabas. 🎉 Es genial saber que te la pasaste muy bien. ¡Será un placer tenerte de vuelta en el futuro! 😊 ¡Te esperamos pronto! 🌟

I really like the space. Meets all expectations. The only detail that had not attacked me is that you have to climb up the stairs. But the space is sensational and well worth it.

Gostei muito do espaço. Atende todas as expectativas. Único detalhe que não tinha me atentado é que tem que subir de escada. Mas o espaço é sensacional e vale muito a pena.

Muito obrigado Thiago,  ficamos felizes em saber que você gostou muito do lugar, atendeu todas as suas expectativas e achou sensacional, esperamos vê-lo em breve.

Thank you very much, for everything we hope to return soon

Muchas gracias, por todo esperamos regresar pronto

great place, hosts always pending , very good everything, clean pool, just like the apartment.

excelente lugar, los anfitriones siempre pendientes , muy bien todo, la alberca limpia , igual que el departamento.

4BR Villa