Welcome to Casa Kookay — Perfect for large groups, retreats, and family gatherings. This 6-bedroom villa with 3 pools offers the ideal setting whether you’re celebrating or simply unwinding with your loved ones. At Casa Kookay, you’ll find everything you need for a truly unforgettable stay. Relax and let our Guest Experience team create lasting memories — we’ll take care of every detail so you can simply enjoy. The space Welcome to Casa Kookay ✨ Located in the heart of Aldea Zama, just steps from restaurants, cafés, and shops, this villa is the ideal choice for large groups seeking to combine luxury, comfort, and a prime location. Enjoy 3 private pools: one main pool and two plunge pools with jungle views, plus a spacious deck perfect for yoga or outdoor relaxation, and an outdoor dining table for magical dinners under the stars. The villa’s design ensures privacy and comfort on every level: 🏡 First floor: spacious living room, fully equipped kitchen, and main pool. 🏡 Second & third floors: each with its own kitchenette and plunge pool, with 2 bedrooms per floor, creating intimate and functional spaces. 🏡 HOUSE LAYOUT 🛌 6 Bedrooms -BR 1 to 6: King size Each bedroom includes: 🛁Ensuite bathroom ❄️ Air conditioning 👕 Closet 🌙 Blackout curtains 🔐 Safe for your belongings 🪴Terrace 👥 Occupancy Details: The villa accommodates up to 18 guests, but please note: pricing is based on 4 guests, and additional guest fees apply beyond that. Guest access 📅 On your arrival day, you’ll receive all the necessary information in the morning to complete a smooth and easy check-in. In most cases, one of our hosts will personally welcome you, show you around the house, and share tips and recommendations so you can make the most of your experience. 🔑 Prefer more privacy? We also offer a self check-in option: our team will send you all the instructions, access details, and codes in advance. 🕙 Our Guest Experience team is available daily from 10:00 am to 10:00 pm, ready to assist you with anything you may need. Other things to note 🚫 No Parties / Noise Policy •Parties are strictly prohibited. •Small gatherings require prior approval. 🔇 No loud music after 11:00 PM. •Please respect neighbors, staff, and community rules. 🚔 Violations may result in a USD 500 fine, police involvement, or eviction. 💡 Energy Consumption •Turn off A/C units, lights, and electronics when not in use. ❄️ A/C should never remain on when the villa is unoccupied to avoid energy waste. ⚠️ Illegal Items •Drugs and firearms are strictly prohibited. 🚫 Possession or use will result in immediate eviction and legal action under Mexican law. 🌴 Unexpected Events •Tulum is a developing town; occasional power or water outages may occur. These are beyond our control. ⛈ In severe cases (storms or emergencies), staff may access the villa for safety reasons. •The company is not liable for interruptions caused by external providers or weather. 🚫 External vendors are not allowed For safety and privacy reasons, external vendors are strictly prohibited from accessing the villa.

## The Space

Welcome to Casa Kookay, a spacious 6-bedroom villa designed for large groups, retreats, and family gatherings. Featuring three pools, this villa provides the perfect environment whether you're celebrating a special occasion or simply relaxing with loved ones. Our Guest Experience team is dedicated to handling every detail to ensure your stay is memorable and stress-free.

Located in the heart of Aldea Zama, Casa Kookay is just steps away from restaurants, cafés, and shops. This villa combines luxury, comfort, and a prime location for an exceptional stay.

Enjoy three private pools: one main pool and two plunge pools overlooking the jungle. The villa also offers a large deck ideal for yoga or outdoor relaxation, along with an outdoor dining table perfect for dinners under the stars.

The villa’s layout is designed to provide privacy and comfort across all levels:

- **First floor:** Spacious living room, fully equipped kitchen, and main pool.
- **Second and third floors:** Each floor includes a kitchenette, a plunge pool, and two bedrooms, creating intimate and functional spaces.

### House Layout

- 6 bedrooms (all king size)
- Each bedroom includes:
  - Ensuite bathroom
  - Air conditioning
  - Closet
  - Blackout curtains
  - Safe for valuables
  - Terrace

The villa accommodates up to 18 guests. Pricing is based on 4 guests, with additional fees applied for extra guests.

## Guest Access

On your arrival day, you will receive all necessary information in the morning to ensure a smooth check-in. Usually, one of our hosts will welcome you personally, provide a tour of the villa, and offer recommendations to enhance your stay.

If you prefer more privacy, a self check-in option is available. Our team will send detailed instructions, access information, and codes in advance.

Our Guest Experience team is available daily from 10:00 AM to 10:00 PM to assist with any needs during your stay.

## Policies and Important Information

### Noise and Party Policy

- Parties are strictly prohibited.
- Small gatherings require prior approval.
- Loud music is not allowed after 11:00 PM.
- Please respect neighbors, staff, and community guidelines.
- Violations may result in a $500 USD fine, police involvement, or eviction.

### Energy Consumption

- Please turn off air conditioning, lights, and electronics when not in use.
- Air conditioning should never be left on when the villa is unoccupied to prevent energy waste.

### Prohibited Items

- Possession or use of drugs and firearms is strictly forbidden.
- Violations will lead to immediate eviction and legal action under Mexican law.

### Unexpected Events

- Tulum is a developing area; occasional power or water outages may occur and are beyond our control.
- In severe weather or emergencies, staff may enter the villa for safety reasons.
- The company is not responsible for interruptions caused by external providers or weather conditions.

### External Vendors

For safety and privacy, external vendors are not permitted to access the villa.

Surrounded by lush jungle views with spaciou...

Anna

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6BR villa in Tulum

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Very good communication from the entire team. The house is extremely beautiful with very good spaces to be with family and friends. The area is very quiet and safe. I recommend it 100%. We all enjoyed this place! :)

Muy buena comunicación por parte de todo el equipo, la casa está demasiado bonita con muy buenos espacios para estar con la familia y amigos, la zona muy tranquila y segura. Lo recomiendo 100%, todos disfrutamos de este alojamiento! :)

Booked last minute and was immediately accommodated. We were 9 people, two families of four (2 adults, two kids each) and a grandma. Set up is essentially three connected apartments. Lots of space for all. Children thought they were living in a mansion. Most responsive host I’ve ever stayed with. Concierge was so helpful. The cleaning every 3rd day was great.

Great spot and would highly recommend! The help before and during makes the trip so much easier! We went when it was in the 80s and the main pool was much too cold for most people. Thats on us, no one had talked about it and it’s not described as heated but just keep in mind. We had a great time!

An excellent place to spend one or more nights in Tulum, a very nice area and the house is in excellent condition

Excelente lugar para pasar una o varias noches en Tulum, zona muy agradable y la casa está en excelentes condiciones

Anna and her team were perfect hosts! We were a group of 15 girls celebrating a bachelorette and we found the space clean and private with plenty of space to move around. We had a few mishaps happen and the concierge team were quick to respond. We want to give a special shout out to Lisho and Shey who helped with reserving our transportation, our tours, and dining reservations. Overall it was an unforgettable trip and would definitely recommend Anna’s place for large groups.

All in all, I’m grateful for the experience and I would definitely recommend.

Hola Zane! Thank you so much for your amazing words!  We’re thrilled you enjoyed the the villa. It was a true pleasure hosting you, and we can’t wait to welcome you back for another perfect stay in Tulum!

Hola Elisa! 🌸 It was such a pleasure hosting you and your family. We’re so glad you enjoyed your time with us, and we truly hope to see you again soon. You’re always welcome back—our doors are open for your next Tulum getaway!

All I can say is excellent service ! Beautiful home spacious and clean !!!! Definitely recommend

Hola Danny! Thank you so much for your kind words! We’re delighted to hear you enjoyed the villa. It was a pleasure hosting you, and we’d love to welcome you back for another great stay in Tulum!

Our stay at the Casa Kookay was incredible. We were celebrating my bachelor party trip and the house was perfect for our group of 8. There was even a big house speaker there for our use which was awesome for multiple points throughout the day. The concierge team helped us with so much throughout our trip including car service, a private chef, and helping us get a discounted price for our private sunset tour.

Hola Dion, Thank you so much for your amazing review! We're thrilled to hear that Casa Kookay was the perfect fit for your bachelor trip and that you and your group had such a great time. It’s wonderful to know the speaker, the space, and the concierge support added to the fun and helped make your stay memorable. We’d be delighted to host you again anytime, you're always welcome back! Warm regards

This was such an amazing experience! Facundo was also so great to work with, the entire concierge team helped us with absolutely all of our needs and then some! We were a group of 12 girls, two girls per room, we were super comfortable and really enjoyed our stay. HIGHLY RECOMMEND

I had booked this stay for a bachelorette party with 12 total guests. And everyone LOVED the property. It was absolutely beautiful, clean, and we felt very safe. The concierge service was also incredibly helpful in making sure our stay was comfortable. They helped us deliver groceries, and book transportation and excursions during our time in Tulum. It was a huge help! Communication was quick and clear from start to finish. I’m so glad we went with this property, and would recommend it for anyone visiting Tulum.

Fantastic time here! Andrea, Rafael, and the team did an amazing job as hosts. They helped us book all activities and transportation and responded immediately to all questions/requests. They made this trip a great time. The house was clean and made  accurate per the description as well. We will definitely stay with them again!

Very beautiful and perfect for a large bachelor group. Would highly recommend!

Our stay at this Airbnb in Tulum was absolutely incredible! From the moment we arrived, everything was seamless. The house easily accommodated our group of 17, with enough beds for everyone to sleep comfortably. The space itself was stunning—clean, beautifully designed, and easy to find. One of the standout features was the sense of security. With on-duty security patrolling the neighborhood throughout the night, we always felt safe and at ease. The concierge team was beyond amazing—extremely responsive and accommodating. They assisted us with everything, from arranging transportation and making dinner reservations to giving us the best party recommendations and even securing a boat for us. Their help made our trip effortless and truly enhanced our Tulum experience. Housekeeping was also top-notch, ensuring the space remained spotless daily, even after our beach and pool outings. They kept everything fresh and tidy, which made our stay even more comfortable. We would stay here again!

Stayed here for a bachelorette trip! The concierge team was so helpful from start to finish. They helped us plan our entire trip and arranged a driver for our entire stay. Our entire group was so impressed with the concierge. Any questions we had were answered immediately. Our groceries were stocked in the fridge upon arrival, we had a great experience with the chef and the recommended yacht service and beach club. Our main priority was safety and the concierge service and driver made us feel so safe the entire trip!! 100% recommend this Airbnb!

Thank you for staying with us, Megan and friends!! We really enjoyed hosting you and your group! Please visit us back soon!!

Stood in this airbnb with a large group and our stay was great. The host and concierge team was super helpful and responsive. The local recommendations and taxi recommendation helped us logistically even with a large group. Thank you for the hospitality.

Thank you, Allan for staying with us!! We are so happy you and your friends felt safe and at home!! Please come visit us back soon!!

Helpful staff, catered to our needs and the location is great for a quiet but accessible stay. We used the floating pools and loved the ample room options. Would stay again!

Thank you for staying with us, Hannah! We are so glad that you and your friends enjoyed Casa Kookay!! Looking forward to having you back soon!!

Amazing place - pictures honestly undersold the space - very very helpful concierge team

Absolute wonderful experience for me and my guests! I've been to Tulum a couple of times for day trips, but this was my first time vacationing there. Casa Kookay is the way to vacation in Tulum! The host connected me with their concierge service team who played an instrumental role in helping me plan and coordinate my trip. From coordinating transportation and our spa session to restaurant and beach club suggestions, the team was on it. During our stay, the concierge team was responsive and there to assist when needed. The location is great - central to many restaurants, beach clubs, bars, etc.

We had a wonderful time! The house was just beautiful and I could not get over how great the staff was with coordination and details. Super comfortable with our group of 12 and I loved getting to enjoy a mix of Tulum Central and the beach.

We were 16 people including 4 little boys and 2 babies for a family reunion. The accommodations were such that we could have privacy or meet and be together. The pools were very nice and we really enjoyed the porches.  Some of the group walked to restaurants or the local seven eleven. Always felt safe when out and secluded inside. The help was amazing. Small glitches and they were on it immediately.  Would do it again in a heartbeat.

Stayed at Casa Kookay for 8 days with friends, it was beautiful. My friends and I felt super comfortable, plenty of space. We each had our own bedroom and bathroom. It was wonderful waking up to the jungle and Tulum's sunrise in the mornings. Construction wasn't too bad. They start around 8am on the weekdays and are fairly quiet for the first hour, so we weren't bothered too much by it. Concierge was prompt & responsive. They helped coordinate our transportation to and from the airport, provided recommendations for bars and restaurants, and assisted with any issues pertaining to housekeeping and third-party vendors. The pool area was well-kept. Landscaping and housekeeping come every other day to maintain the home. If you decide to hire a private chef for breakfast, concierge coordinates their arrival time so you wake up to a beautiful meal, it was wonderful. Thank you Alejandro, Shey, and the rest of the Beach Please team! Appreciate all you did.

Absolutely loved my stay for my bachelorette! The place was stunning, clean, and exactly as described. The host was incredibly accommodating and made sure we had everything we needed. The location was perfect for our activities, and the vibe was just right for a fun getaway with my friends. Highly recommend for anyone looking for a memorable experience! ⭐⭐⭐⭐⭐

Ana was an excellent host. After booking, the assigned property manager was very responsive throughout our stay. Regarding the property, it's worth noting that several people come and go, including the housekeeper, pool technician, and landscaper. I requested to be informed in advance when they were scheduled to arrive, which the host accommodated. The villa itself is spacious. A unique feature of the property is that the hallways, while covered with a roof, do not have solid walls. Instead, they have large floor-to-ceiling blinds that are pulled down to block off the outdoors. This design allows for airflow from outside, and as a result, the hallways tend to be warmer because the AC from the rooms doesn’t extend to these areas. It's worth keeping in mind if you prefer a completely climate-controlled environment. All of the pools were functional. Lastly, I wouldn’t recommend the chef service that was offered as it was overpriced and subpar.

When we were double booked and scammed out of our original place, I sent Anna a message to see if we could book this place. Anna responded right away and already had cleaners ready within the hour. The neighborhood was beautiful and safe. The house was better than the pictures. The pools, bedrooms, bathrooms, and kitchen gave us so much space for our group of 16 guests. When we needed anything, the host and concierge team were extremely responsive and sent people out right away. We didn’t even expect the daily pool and house cleaning, so that was an amazing surprise. Anna saved us from the original horrible situation we were in and gave us an amazing last minute experience and beautiful property to stay in. I can’t thank her and her team enough for making our trip so much better. I would stay here time and time again not only for the house and service we received, but the surrounding neighborhood and restaurants made it that much better. I would highly recommend booking here!

Excellent stay at Casa Kookay! Super spacious home with living room and 2 bedrooms on each of the 3 levels. The concierge was responsive and helpful whenever we had questions. Plenty of food options just a few blocks away. The Fresh Market is close by for basic groceries, alcohol and hot foods. Would definitely stay again.

I stayed here with 10 other girls for my bachelorette and we had such a great stay. The concierge was so attentive to all of our needs and helped us to schedule everything we wanted to do. The chef was great as well! We couldn’t have asked for a better stay in Tulum.

Casa Kookay was beautiful and met the needs of our group. Plenty of parking and very safe area. Concierge was very responsive before and during the trip. Helped us set up massages, cenotes recommendations and restaurant reservations. When we had minor issues, maintenance team was sent right over. Unfortunately we did not get the early checkin we requested. The mosquito situation is also real and they are hungry! Bring spray. Loved Tulum and house was close to eveything!

We’re so happy to hear that you enjoyed your stay at our beautiful house and its surroundings. Our Concierge team is here to help all our guests create memorable experiences. Regarding early check-in, it's always subject to availability. If we have guests checking out on the same day, it’s not possible due to the time needed to clean and maintain our standards. We apologize that we couldn’t accommodate this request this time, but we do try to offer early check-ins when circumstances allow. Being in a jungle environment, encountering mosquitoes is common, especially during the rainy season, so bringing repellent is a great idea. We look forward to welcoming you back in the future!

Anna’s villa was awesome. We were there for a bachelor party and comfortably slept 13. She was also integral in the planning of our itinerary and put us in contact with the best people; driver, boat excursion, airport transportation. She was always prompt to respond. 10/10 kudos to you  Anna, Shey and the rest of your team.

Nice location, manage to rent a car because it's too complicated to do everything by walk and taxi. The Concierge service is good to have to answer your questions. We came with kids, and we regret because we felt it is a more Adult design house than family one, but it didn't remove the fun we had.

Virgine, thank you so much for your kind words! We’re really glad you enjoyed your stay and appreciate you taking the time to share your thoughts. You’re absolutely right—renting a car can definitely make things easier for you, especially if you’re exploring the area. If you have a larger group or family, our concierge team is more than happy to help arrange transportation to suit your needs. We’ve designed our home with families in mind, so it’s perfect for all ages. Little ones love the pool, and we’re always here to help find fun activities for the kids

Our group of 8 guys had an incredible time at Casa Kookay in Tulum.. the host facundo was incredibly responsive when we checked in. The concierge Shey was extremely responsive during our messaging interactions before the trip. The house is fantastic, exactly as described. We loved it!

We had such a wonderful time at Anna’s place in Aldea Zama! My partner and I were visiting Tulum with 6 of our friends for our joint bachelor/ette. The outdoor space was so perfect for all of us to hang out together, but there was also plenty of privacy for everyone with the beautiful bedrooms & en-suite bathrooms. The neighborhood was  very quiet, and there were cute restaurants, cafes, & bars nearby. Anna’s entire team (special thank you to Mau for his coordination during our stay!) were so kind & very responsive. They helped us coordinate activities, and were so understanding & flexible when some of our plans changed last minute due to one of our friends getting injured. We had an absolutely amazing time!

Thanks so much for our time and stay @ Casa Kookay!! We had an AMAZING time celebrating my boyfriends 50th birthday. I especially appreciated the timeliness, support and attentiveness to any and all issues that came up. We especially appreciated the personal chef services, bartending, mezcal tequila tasting and massages. They were also able to support with transportation, restaurant and beach club reservations. Our group of 11 were comfortable and happy with the accommodations. It was enough space to mingle in common areas and retreat to private areas as well. I highly recommend this villa!

A wonderful house to stay in. Beautiful, clean, spacious and close enough to town and the beach. And the three pools just makes it perfect. We particularly enjoyed (and thoroughly recommend) the chef service. Some of the most delicious food we had on our trip.

Awesome spot, thanks so so much!  Hope we can make it back again :)

Thank you Andrew! And we will be happy to host you guys again!!

This was the most amazing trip I’ve had on Airbnb yet. The host and her team are amazing. The hospitality and the attention to detail is one of one. They are extremely responsive and will get you in contact with anyone you need to make your trip magically. I will be back again!!

Amazing host! Super responsive. We had rented another Airbnb down the street and it was destroyed! The hosts here were super accommodating and helped us in a pinch! So appreciate everyone at this villa. Also housekeeping was really helpful! Only issue was the bikes we rented, they weren't in good shape and we drove past multiple bike places with better selections that looked safer. It was nice having them dropped at the villa but would've rather walked to a bike rental. Not a reflection of the hosts, they only connected us with the bike rental. Would recommend looking elsewhere for bikes.

Thank you for staying with us, Lucy and friends!! We are happy we were able to help you and that you enjoyed your stay and the villa! Please visit us again soon!!

We truly enjoyed our time staying at Anna’s villa. The host was extremely responsive and fulfilled all of our needs. The host set up round trip transportation each night that we went out which made us feel safe and assured that we had someone that knew where we were at all times. The housekeeper came once each day and did a great job keeping the place tidy. Overall, 10/10 stay.

Thank you for staying with us, guys! We really enjoyed having you as guests!! Looking forward to seeing you back soon!!

Anna’s home was beautiful and just as described! Her and the concierge team were extremely helpful with accommodations that included restaurant reservations, ATV and tour reservations, and booking all travel while we explored the town. Highly recommend this place, especially for a large group!

Thank you for staying with us, Nicholas!! We are so happy we were able to make you and your friends feel right at home!! Looking forward to hosting you again soon!!

Casa koocay was an enjoyable stay ! The neighborhood is new, The house was difficult to find on the first night due to one way roads and after an unfortunate wrong turn the cops harassed us and demanded 4000 pesos to let us leave. The communication from the house team is phenomenal, Mariano was very friendly and even accommodated a late check out. The house is beautiful, every room has a private en suite, and it’s own AC unit that worked great. The main stairwell of the house is technically a smoke tower and is not insulated from the outside. So if a door was left open from the stairwell to the living room, you could potentially let in critters. The listing states in unit washer and dryer and though that’s accurate it’s not available for guest use. House keeping service came daily, but sheets were never changed during a 5 day stay. They did towel change once and would pick up the kitchen, take out the trash,  and make beds. I would recommend this listing to anyone.

Anna and her team of concierge hosts were amazing and the most responsive. Gave us great feedback, safe recommendations and transportation and made us feel as if their airbnb was our home. 10/10 will recommend everytime. Not to mention the house was awesome and massive! There were 15 of us and at time it felt like I were alone!

Thank you for choosing Casa Kookay Tulum, Christopher!! We are so glad you and your friends enjoyed the villa and the services!! We would love to have you guys back at any time!

Amazing home, beautiful design to share memories!

Thank you for staying with us, Anuj!! We loved hosting you and your friends! Come back soon!:)

Our stay was absolutely wonderful. Anna and her team were responsive, helpful and friendly. We felt taken care of 24/7. Would absolutely recommend staying here!

I had an amazing 50th birthday celebration at Casa Kookay! The house is stunning and felt like our own private boutique hotel for our group of 8. The concierge was very responsive and Claudia and her team made our stay wonderful.  One of the highlights was when we opted for a private chef breakfast, and the food was fabulous.  The location of the house was also fantastic - we ventured out into Aldea Zama by foot and always felt safe. I highly recommend checking out Leblon for coffee and snacks, and Mamazul for their amazing Monday night tacos.  Thanks for the wonderful experience!

Thank you for choosing Casa Kookay for such a special occasion, Jackie!! We are SO happy you enjoyed the property and service, and most importantly that had an unforgettable birthday!! We look forward to hosting you again!

10/10 would recommend this place! My boyfriend and I celebrated our birthdays in Tulum and this was the most perfect spot for us and our 10 friends. The house is beautiful, very spacious, and the decor is great. But what really made the trip great was the concierge! This was our first time in Mexico and the concierge that was included with the airbnb was SOOO helpful. They made this trip such a breeze. Through the concierge we booked the following: breakfast every morning made by a private chef, a private driver, a yacht experience, a bartending service, and they were able to make reservations for us at restaurants we wanted to go to. Big shoutout to Claudia, Shey, V, and Bibi! Thank you for making our trip so special <3

My sisters and I enjoyed our stay at this gorgeous villa. It was 9 of us total & it was the perfect fit. From the kitchen and pool on each level, to the space, the cleanliness, the concierge team, drivers, and chef was a 100/100. I will recommend this villa to everyone!!!! This was the perfect getaway for my sorority sisters and I celebrating 5 years!!! 💕💚 Thank you Anna ☺️

Thank you for choosing Casa Kookay, Monieka!! We loved having you and your friends!! Hope to see you all back real soon!!! :)

Thank you for staying with us, Zara! We loved having you and your friends as guests!!

We loved our stay! The team was SUPER responsive and helpful! The house was beautiful and well maintained. Any minor issue we ran into they resolved it almost immediately! Gorgeous home with amazing amenities! Would definitely reccomend this place!

Thank you for staying with us, Desiree!! We are so happy you and your friends enjoyed your tIme in Casa Kookay! We would love to have you guys back anytime!!

This is an awesome place and location. I highly recommend it.  The host ensured we had ample options.

First of all, this home is beautiful! It was the perfect home for our bachelorette party of 15! So many beds and bathrooms, it never felt crowded (which can easily happen with 15 girls). The location was great - about a 20 minute walk to downtown restaurants/bars, and the neighborhood felt very safe! But the real selling point is the concierge! They were incredible, I truly cannot say enough great things about them (especially Shey, Claudia, and Victoria)! They made planning this trip so seamless and easy. They got into contact with me as soon as I booked and helped coordinate all of our activities from yacht party to club reservations to even facilitating airport pickup and drop offs. They were so attentive to our needs from start to finish. Just book this place already! Worth every penny!

Thank you for choosing Casa Kookay for such special occasion, Loralynn!! We are so happy you and the girls had an amazing time!! We loved hosting you as well and would be happy to have you back anytime!

This place is perfect for a group of couples. It’s has 3 kitchens and 6 full master suites.

Thank you for staying with us, Deanna! We are so happy you and your group enjoyed the house!!

I have nothing but raving things to say about our stay. We were so well taken care of. Claudia is an angel and we appreciate everything you guys did. From helping us coordinate and book everything, to the constant communication. We had an amazing time!

Thank you for staying with us, Marsha! We are so happy you and your friends enjoyed your stay!! We would love to welcome you back any time :)

This experience was made effortless with the help of the girls especially Claudia and Victoria that helped me plan everything. They gave me a list of their recommendations for dinning, nightlife, and group excursions. They also coordinated a private driver for us during our stay named Saul that was the best! He was always reachable, arrived on time, and very professional. We felt very safe with him. I highly recommend asking for a driver because the taxis will nickel and dime you. They even went out of their way to get us a driver to pick up pairs from the airport which was extremely helpful. When reservations needed to be changed they handled it right away during the trip. They answered within minutes to my texts and were very accommodating to our needs. If you want a stress free vacation don’t hesitate to book! Now in regards to airbnb, the house is very spacious, clean, quiet, water stations on every floor, and pictures are exactly what you get. My only two complaints would be that one of the mini pools be made into a jacuzzi and that one of the floors offer a gaming table since we went out to eat every night and did not utilize the kitchenette on every floor. The neighborhood has cafes within walking distance and we felt VERY SAFE. Thank you a million times ladies!

We had a great time at Casa Kookay! Group of 10 had more than enough space! We used their team to book all of our additional services - transport, dinner reservations, cenotes, beach club, chef services. We felt safe and cared for. The communication was excellent and we were assisted every step of the way. We certainly recommend Casa Kookay for group trips!!

Thank you for staying with us, Caitlin! We loved hosting you and your group, and were delighted to be a part of unforgettable vacation!:)

Enjoyed our stay will definitely recommend this Airbnb if your visiting Tulum Mexico. Claudia concierge provided exceptional service she was there to answer any questions and more. Each room was cleaned every day all guest had their own privacy. Space was everything plus more.

Thank you, Kierra, for staying with us! We are really happy you and your group enjoy your stay!! We’d love to welcome you back at any time!

12 of us stayed at Casa Kookay for my bachelorette trip for 4 nights and loved every moment! Casa Kookay is the dream house for any large group. We each had our own space and bathrooms to get ready or spend time away from the large group. And the house is absolutely gorgeous!!! The pools are amazing. It rained during the nights while we were sleeping and the rainforest sounds were loved by all. The house was in the perfect location as we had private drivers take us to the beach area and town. The concierge team went above and beyond to make our trip perfect and started a group message months in advance to help with the planning and setting up of our drivers, excursions, massages at the house, a photographer, decorations and groceries at the house. Everything was beyond amazing and Casa Kookay is the absolutely perfect place to stay with a large group. I would stay here over and over again!!!

Thank you so much for your feedback Nicole. Communication with you was very easy and you were very respectful to our house. You are always welcome back!

We booked Casa Kookay for a Bachelorette trip for 5 days and 4 nights. This home is absolutely gorgeous and amazing!!! Everything looks exactly as pictured. The home comfortably accommodated all of us, as the villa is spacious with plenty of common areas along with 3 pools that were perfect for cooling off from the heat. The beds were super comfortable and having 6.5 bathrooms made it easy for our group to get ready.We had a large group of 9 ladies. Daily housekeeping was provided and there was a water dispenser on all three floors which kept us hydrated. The hosts and concierge team were the BEST! They were extremely helpful, kind and accommodating prior and throughout the trip. They made our overall trip so seamless by helping us book everything from airport transport, bike rentals, private chef, yacht charter, massage service in the house, set up balloon decorations prior to arrival, and  dinner reservations. I cannot say enough about the concierge team!!! They were top tier and ensured that we had a phenomenal time. Everything worked out perfectly. All the services were organized beyond our expectations. We absolutely LOVED our stay. I highly recommend Casa Kookay!

This Airbnb was beyond amazing! The house was overall beautiful and the service here beat all expectations. The hosts were so well communicated and accommodating prior and throughout the trip. It made our overall trip so seamless by helping us book for different activities including transportation for our large group. They were also so useful and quick whenever we did have an issue on site. Highly recommend!

Thank you so much for your feedback Trang :) It makes us very happy to hear such positive reviews. Your group was amazing and you are always welcome back to stay with us!

Thank you for staying with us, Daysi and family! We loved having you as our guests!!

The stay was amazing, good proximity to a variety of things. Amazing home for a large group. And the concierge team was amazing from start to finish with response times and suggestions. Trip was seamless from start to finish! And the chefs were beyond amazing and went above and beyond

This house is fantastic, made only more incredible by the accommodating and kind concierge team who manages it. The house is beautiful, and looks just like the photos. The general structure is open air, but the bedrooms have incredible AC, so you get the best of both worlds. The main pool is very nice, and the smaller pools are great as well. The house was very clean, and they had housekeeping come for us every day. It was like staying in a very nice hotel, but one big enough and private enough for a large group. The location was also good. We were a group of 10 women, and we never felt unsafe. We were close to a couple spots we could walk to (small cafés and a mini mart) and a relatively short drive to everything else in Tulum (even walkable, if you like to walk). It was very easy to get transportation through the concierge, or at a taxi stop only a few minutes walk away. But the icing on the cake of this rental is really, truly, the service. I’ve never experienced such a patient and helpful staff. They have a team who connects with you on WhatsApp to help with anything you might need - activities, private chef, transportation, etc. They sent us ten masseurs to the house and we all got massages together poolside. From the chef to the housekeeping, everyone was friendly and attentive. They were very responsive, at nearly all hours of the day. I don’t know how they did it, but our trip would not have been nearly as enjoyable without them. I could not recommend this place more highly for a group stay.

Great location. Great staff. Definitely made the stay amazing and easy in every way!

Thank you for choosing Casa Kookay for your special occasion, Velma! We’re really glad you and your friends enjoyed your stay!!

My friends and I had a great time! The rooms were well appointed and perfect for a large group of 10 people. The concierge / host service was extremely helpful and handled everything from airport transport, bike rentals, private chef, excursion bookings and dinner reservations.

Thank you for staying with us, Krystal!! We are glad that your group had a great time!! Would love to have you back anytime!:)

Casa Kookay is the perfect home for your trip to Tulum!  Eight of our friends enjoyed 4 nights to celebrate a bachelorette. The home comfortably accommodated all of us. The 3 pools were perfect for the Mexican heat!  The beds were super comfortable and having 6.5 bathrooms with 8 women was the best. I cannot say enough about concierge team!  From the time we booked until departure, they were so responsive and met all of our requests. We utilized the team to reserve personal chef services (absolutely delicious), an in-home tequila tasting, transportation, yacht charter and ATV/Zip-line/Cenotes. Everything went as scheduled.  We were all very sad to leave.

Communication is amazing… an Check up on you everyday through your reservation.

AMAZING experience. Concierge team was extremely attentive and helpful. Highly recommend.

This trip was truly phenomenal. I organized a bachelorette party and we were 13 in total so it was quite a large group. It's a beautiful space and everything was new and clean. I cannot speak highly enough of the concierge team. They organized everything for us, which was almost a full time job in itself. They organized shuttles to/from airport, a chef service to come to the house and cook meals for us, a yacht charter, massage service in the house, set up balloon decorations prior to arrival, and more. I was skeptical at first because we had to send deposits for all these things via zelle (and since we were such a large group it added up to a significant amount of money) but everything worked out perfectly. All the services organized were beyond our expectations. They also recommended cenotes and restaurants which were all wonderful. The house location is in an area where a lot of construction is currently happening so there wasn't much walkable, although there was at least one super cute cafe about 15min walk away. They conveniently organized vans to pick us up/bring us home on all outings as basically everything requires transportation. If we had any questions or issues they had someone at the house right away to help us. They were super responsive and we really couldn't speak highly enough of the whole concierge team. They coordinated everything and made sure invoices were sent correctly, kept track of payments, etc. Overall I would HIGHLY recommend this place if you're trying to organize a large group of people and use the concierge team. Again, the location isn't walkable to much but no place is perfect (and if it were you'll pay a million dollars for it). This was a great price point for what we got. We were all very happy.

Anna and her team made my birthday so relaxing and stress free. I barely had to do anything ! Set up reservations, decorations, cakes and a driver. Thank you for a great birthday :)

Thank you for choosing Casa Kóokay, Shaniqua! We are glad you and your friends enjoyed your stay!!

Thank you for staying with us, Kadi! We really enjoyed having you and your friends!!

Wonderful stay! They answered us within minutes if there was anything we needed. The kitchen is a bit smaller than it seems in the photos but it didn’t make a huge difference really. Highly recommend! My only suggestion would be to bring a music speaker with you as well note that it does take a bit longer to get to downtown tulum (depending upon where you are going)  if there is traffic. There were times it took us about 15/20 minutes and then times where it took us 45 minutes later at night just just be sure to account for that. Each shuttle ride was $140 round trip for a group of 10 girls so in my opinion it was worth it to have a bigger space a stay a little bit further. It was a perfect stay for a bachelorette and I would 100% stay again! Thank you Anna for a wonderful stay!!

Very helpful hosts, we had a lovely stay and the house was clean and lovely!

Thank you for choosing Casa Kookay, Florence and friends!! We loved hosting you - hopefully we’ll see you back soon!

The residence is absolutely stunning. All 3 pools are fantastic to relax in and were very clean. Overall it is a fantastic luxurious and comfortable place to stay. The host is also very quick to response and is EXTREMELY helpful to book things around Tulum and driver services. There was just one problem, you have to be prepared that the Mexican Police are going to extort you for cash. They are going to come to the home and ask for money. It is what it is, that’s Mexico but the driver told my party that it happened to another party that stayed in this area last week. They only came to the house once but it was a crappy situation. Just be prepared. Otherwise this was one of the best experiences for my group and I and I would gladly come to Tulum again and stay here. Absolutely beautiful.

We are so glad you enjoyed the house Michael! Unfortunately, if there is a loud party after 11 pm, since Aldea Zama and most of Tulum is comprised  of residential neighborhoods, the neighbors sometimes complain and that prompts visits from the police. That is why we always warn our guests and have it in our rules that no loud parties and loud noise is allowed after 11 pm.

Thank you for staying with us, Ofek! We hope to host you and your friends again in tue future!!

The house and concierge is wonderful.  There are great cafe's and restaurants within walking distance but you will need some mode of transportation bike/taxi/atv. My group struggled with the idea of trashing toilet paper but it all worked out in the end.

Thank you for choosing Casa Kóokay Jasmine! We loved having you and your friends!! Looking forward to hosting you again in the future!

You may not have all amenities because they are locked up and you have to ask for them

Dona, we are really sorry you feel this way, however we do provide ALL amenities listed. Just because you wanted to have 3-4 extra towels each day, that doesn’t mean we didn’t provide the amenities. Not to mention that once you’ve asked for them we made sure everything you requested was provided. We really strive to make our guests happy and their experience in the house pleasant as seen from our many reviews. However, having a difficult dynamic and frictions within your group should not be a reflection of the house. With Regards, The Casa Kookay Team

This is a great location with above and beyond concierge services!  They really took great care of our group during our stay including connecting us with a private chef and making beach club reservations! We had a memorable trip !

Thank you for staying with us, Tovahn! We enjoyed having you and your friends!!

Everything was awesome! House was beautiful and we felt super safe the whole time. There was plenty of room for 14 of us. Concierge was there within minutes for any problem or question we had. Highly recommend for big groups and the location is perfect.

Thank you for staying with us, Brendan! We enjoyed hosting you and your friends. Hope to see you guys back soon!! :)

Amazing amazing experience! Loved the support staff who help to make your trip seamless. Definitely leverage their help in making reservations as it truly streamlined the process as a traveler with a large group.

Great house. Staff are amazing. Most likely will cab to downtown if you wish to visit downtown Tulum. Awesome place to stay!

Thank you for staying with us , Allison! It was a pleasure for us to host you and your friends!!

Wonderful Airbnb. The location is great. It’s about a minute away from a newly built development that had Matcha Mama, a coffee shop, and a pharmacy. It was convenient for my group to have been so close to these shops as we didn’t want to go all the way into Tulum or downtown Tulum for some coffee, acai, and medication. The house itself was also a plus. It looks exactly as advertised, so we were extremely happy about that! The concierge team was the cherry on top. They coordinated the Vespa rentals and the private driver from the airport. Before and during the stay, they were constantly checking in on how to provide the best service and to help tailor our experiences. Overall, would stay again!

Thank you,Fionne, for staying with us!! We loved hosting you and your friends! We hope to see you guys back soon!!

Good place to stay, definitely recommend a private drover but more than enough room for 12 girls!

Thank you for staying with us , Cassie! We are glad you enjoyed your stay!!

Our stay for a Bachelorette party weekend was absolutely phenomenal! The concierge team was in constant contact with us from a month prior to our trip. They helped set up everything from transportation to Covid testing in the Villa, to grocery deliveries. The team is so kind and helpful. The housekeeping is so accommodating and lovely as well. Natalia was so sweet! We felt safe with our security guard outside of the Villa every night, and the locks on every bedroom door as well. The sitting pools on the balcony were so nice to have in the morning with coffee. I highly recommend taking advantage of the private chef service. Chef Esmeralda and her assistant were absolutely AMAZING. We had breakfast cooked each morning and one fantastic dinner. All ingredients were extremely fresh and cooked in our kitchen. They set our table so nicely too :) could not recommend this Villa more for the location, service and aesthetics. We will absolutely be back! Thank you!!

Thank you for staying with us, Julia! We loved having you and your friends!! Looking forward to hosting you again in the future

Casa Kookay was a dream! The concierge team was fantastic and went above and beyond to ensure our stay in Tulum was perfect! Would definitely recommend!

We loved hosting you, Sasha and friends! Hope to see you back soon! :)

Beautiful property that is well decorated and very spacious. We came with a group of 8 and had more than enough room. We loved the pools (especially the 3rd floor one as it got the most sun). The concierge team was very responsive and helped us organize a private chef, transportation everywhere, and COVID tests for our return. We were planning to have a cleaner come every day, but got last minute notice (the day before arrival)  that we would need COVID test results to have this happen - this wouldn’t have been a problem with more advance notice, but most of us did home antigen tests prior to travel so could not have results in such a short period of time. There was unfortunately construction nearby with a very loud jackhammer that started around 8:30am including Saturday - not something they could control, but still very frustrating. We had some issues with the hot water as well - basically could use 1-2 showers at a time otherwise they all became cold. Not a huge issue but would have been helpful to know beforehand as we all took a lot of cold showers. We had no power or water for about 8 hours on Sunday and there is no back up generator. Overall a fun stay with a great concierge team, but at this price point there are things that could definitely be better.

Hello Allie, We are really glad you liked the house and had a fun stay! We apologize for the short notice regarding the Covid -19 tests, however that decision was made shorty before your arrival, since we had guests that tested positive for Covid-19 and the level of confirmed cases increased dramatically in the area. Our goal as hosts is not only to provide our guests with great experience, but to also provide a safe work environment for our employees. Regarding the construction, it’s something short term, which unfortunately coincided with your stay and as you mentioned- out of our control. In connection to the showers- we assure you all showers work fine, it can be a tricky sometimes to get the hot water going, but that’s why we are there to help if help is needed. And lastly, the CFE - which is the main electrical company had a scheduled repair for the whole area, which again, unfortunately coincided with your stay. However, we do have back up batteries, which, if used conservatively, provide electricity and water for up to 5 hours. In any event, we are happy you appreciated the services provided and enjoyed your stay! The Casa Kóokay Team

Beautiful home located 10 minutes from the famous Tulum strip. The house is comfortable and easily sleeps 16 guests. Would definitely come back.

Thank you Saif and friends for staying with us! Would love to welcome you back anytime :)

Absolutely loved our stay here! The house is perfectly laid out so that everyone has their own space, and the concierge was so incredibly helpful every step of the way. Highly recommend taking advantage of the chef services — we had the most amazing meals and they were so friendly. The location is perfect; we were able to walk to all of the great restaurants within 15 minutes and we rented bikes through the concierge to get down to Tulum Beach. Cannot recommend this house enough.

Thank you for staying with us Amina and friends!! We loved hosting you and would gladly have you back anytime!

Excellent concierge team on hand. Villa is excellent.

You'll love this place, the location is central enough to everything, taxis are easy to get on the road just a few steps outside of the property. Amazing layout, great amenities, and helpful staff to allow you to fully unwind and relax!

Thank you so much for staying with us and choosing Casa Koókay for such special occasion, Craig and family! We are very happy you enjoyed your stay and would love to have you back any time!!

This Villa is a MUST!!!!!!  My guest and I had a transformative time. Everything is literal perfection. From the chef, to the housekeeper, security guard, mariachi band, transportation, etc. The team is TOP TIER, and they think of everything!!! The villa is spacious with plenty of common areas, THREE pools, and plenty of space for everyone.  Thank you so much Beach Please! We are excited to return!

Thank you soooo much for the kind words Krystal! We loved having you and your friends! Please come back soon!!

This place is amazing!! The concierge crew goes above and beyond to make sure you have everything you need! They helped me plan my entire trip. They had a security guard on site from 7a-7p, so we felt more than safe! Book here- you won’t be disappointed!

Thank you for staying with us Meoshuh and friends! We loved hosting you!! Please come back soon!

Those house is amazing! We stayed with a group of friends and had the best time! The location is walkable to a lot of great restaurants, and is a good in-between point between town and beach. We also loved the added touch of having the concierge, house keeping, and the security guard. We will definitely be back!

Thank you for staying with is Janine and friends! We would love to have you back anytime!!

This place was a great home base for my friends and I as we explored Tulum! The house is as pictured and was well maintained throughout the entire trip. What stood out for us was Anna’s hospitality, their team was super helpful leading up to our trip and during the entirety of our stay. Literally would reply within minutes! We had an amazing time and really enjoyed the property and it’s location.

Thank you Candace and group for staying with us! It was a pleasure for us to host you!!

The house is very spacious and the housekeeping is top notch! Came every day and the concierge team is very responsive! Wifi is can sometimes be a little slow (as advertised) but worked every day. We had a great time in the house and would come back!

Thank you, Ursula and friends for staying with us! Would love to have you back anytime!:)

I could not recommend staying at Casa Kookay more!! We stayed here for my bachelorette and it could not have been more perfect! The house was beyond stunning and spacious and the concierge team was top notch. From the time of booking they were always available and super responsive. They helped plan reservations, transportation and actives before and during our stay. We had an amazing driver that made transportation a breeze as well as security during evening/early morning hours making us feel more than safe. We also used the private chef for our last night and the meal was nothing short of amazing! Thank you so much to everyone at Casa Kookay, we will most definitely be back!

Thank you, Meredith for choosing Casa Kóokay for such special occasion! We would love to host you and your friends again any time!!

Anna’s air bnb was wonderful and fit our large group perfectly. Throughout the planning process of my trip to Tulum Anna assisted in any way she could and was very responsive. My only tiny complaint would be that I was a little worried about the safety of Mexico. There are safes in each room but they did not work, nor could we change the code. On the plus side though there is a security guard during the night which made us feel safe. I would definitely stay here again!

Hello Diane, we are really glad you and your group enjoyed the house and the service! I am sorry you had difficulties setting up the safes. They can be somewhat tricky as the reset button is in the back of the door. However, please do let us know next time you visit and we would gladly help!:)

they were very responsive rite away will be staying there again ty

Thank you for staying with us, Duri! We would love to host you again anytime!!

I could not recommend this stay more. The house is stunning, the location is convenient, and the concierge team is beyond incredible. They helped us with planning ahead of our trip and also helped coordinate rides, etc throughout our stay. I also highly recommend the personal chef service -  they were wonderful to chat with and made an unforgettable meal.

Thank you, Neetu and friends for staying with us!! Please come back any time!

AMAZING! the most beautiful house with the most attentive and helpful staff!

Thank you for staying with us Emily! You and your friends are welcome anytime!! :)

Amazing house for a big group! It’s very beautiful and spacious. Anna is a great host and so is the staff. The team is very responsive if you have any questions or needs. I highly recommend hiring a chef for a dinner! I would definitely stay here again. Thanks Anna!

Thank you for staying with us, Elizabeth! We loved having you and your friends at Casa Kóokay!!

6BR Villa