Beautiful Luxury apartment in Puerto Cancun, Hotel Zone, the most exclusive area of ​​the city. Located with a beautiful view of the turquoise blue waters of the Caribbean Sea. Decorated in every detail, your stay will be very pleasant. It has all the necessary services, private parking, access with code and an enviable location! the condominium is connected to the Marina Puerto Cancun Shopping Center and you can walk down to find restaurants, shops, entertainment, etc. The space Living room, dining room, kitchen, washer and dryer, 2 bedrooms with 2 bathrooms, exclusive parking space, gym, pool, playland for kids and padle court. Guest access The Condominium it is located in a private Complex called Puerto Cancun, the most exclusive and luxury area in the Hotel Zone. The apartment is in a Condominium with restricted access and controlled by security personnel. When the guest arrives, they register at the security booth. If you arrive with transportation, they leave you in the motor lobby on the ground floor and there you take the elevator; If you arrive by car, go up the ramp and leave the car in the private indoor parking lot, the elevator is a few steps away. To enter the apartment is self-access, we will provide you with a code to enter it in the lock and this will serve to enter and exit throughout your stay. The apartment is connected to the Marina Puerto Cancun Mall, there you can find restaurants, shops and entertainment. Additionally, you will also find a Grocery and Convenience Store (Oxxo). To access the Mall we will leave you a card (electronic key) inside the apartment that will allow you to open the door next to the pool. The Puerto Cancun Complex is an area surrounded by water (canals and lagoons), with a lot of vegetation (jungle, mangrove) and a beautiful golf course, which makes it a very safe and beautiful place to go for a walk, run, skate or ride a bike. The apartment is next to several Marinas, so the visual appeal provided by the boats makes you feel in a very Cosmopolitan and exclusive environment and space.

## The Space

This beautifully appointed luxury apartment is located in Puerto Cancún, in the Hotel Zone’s most exclusive area. It offers scenic views of the Caribbean Sea’s turquoise waters and has been thoughtfully decorated to make your stay comfortable and enjoyable.

The condominium is connected to the Marina Puerto Cancún Shopping Center, where you can easily access restaurants, shops, entertainment, a grocery store, and an Oxxo convenience store.

The apartment includes:

- Living room
- Dining area
- Fully equipped kitchen
- Washer and dryer
- Two bedrooms
- Two bathrooms
- One exclusive parking space
- Gym
- Swimming pool
- Children’s play area
- Paddle court

## Guest Access

The condominium is located within Puerto Cancún, a private complex in the Hotel Zone known for its exclusive and luxurious setting. Access is restricted and monitored by security personnel. Upon arrival, guests must register at the security booth.

- If arriving by transportation, you can be dropped off at the ground-floor motor lobby and take the elevator from there.
- If arriving by car, drive up the ramp and park in the private indoor parking area. The elevator is only a few steps away.
- Apartment access is self-service. A door code will be provided for entry and will remain valid throughout your stay.
- An electronic key card is provided inside the apartment for access to the shopping center through the door beside the pool.

## Location and Surroundings

The apartment is directly connected to the Marina Puerto Cancún Shopping Center, which offers:

- Restaurants
- Shops
- Entertainment
- Grocery store
- Oxxo convenience store

Puerto Cancún is surrounded by canals and lagoons, with abundant vegetation, jungle, mangroves, and a beautiful golf course. The area is safe and well suited for walking, running, skating, or cycling.

Several marinas are located next to the apartment. The boats and waterways create a cosmopolitan, exclusive atmosphere with appealing views throughout the complex.

Caribbean Sea views meet upscale ease in this 2BR apartment at Puerto Cancún. Enjoy direct access to Marina Puerto Cancún shops, dining, a pool, gym, and paddle court.

Rogelio

Bedrooms

Bathrooms

Maximum Occupancy

2BR condo in Cancun

Beautiful apartment with Ocean View - Condominiums for Rent in Cancún, Quintana Roo, Mexico

The place is in a very busy and monitored area. There are many things to do by car, and also on foot if you want to spend money.  We didn't know why the Wi-Fi didn't work and, consequently, the TV. It was a quick visit and we didn't write to Rogelio. His welcome was attentive. We only had to pay for the dishes to use the kitchen and a fiber cloth and soap to wash them. That's why we're looking for the kitchen...

El lugar está en una zona muy concurrida y vigilada. En coche hay muchas cosas que hacer, caminando también si quieres gastar.  No supimos porque no funcionó el wifi y por consiguiente la tele. Fue una vista rápida y no escribimos a Rogelio, fue atento su recibimiento. Solo nos quedaron a deber cubiertos para usar la cocina y una fibra y jabón para lavarlos. Por algo buscamos la cocina..

Hi Rodolfo, thank you for staying with us. I'm very sorry that your stay experience was not as you expected. Regarding the Wi-Fi/TV, sometimes it happens that some guests do not enter the Wi-Fi password correctly or even select a network other than ours. This is very easily resolved when they contact us and we help them connect. However, as you mention, we did not receive any message from you regarding this. Something similar happens with the kitchen utensils. They are located in a drawer in the kitchen, inside it, under the counter. Finally, the laundry items are located inside the laundry and cleaning room. We would have gladly helped you locate them in these last two cases as well if we had received a message from you. Again, I'm sorry your experience was not what you expected. We hope to welcome you soon and be able to support you with better communication. Best regards.

Overall it was a very good stay. The apartment is in excellent condition, comfortable and exactly as shown in the pictures. The view is spectacular, and the location is also very good. In addition, the instructions for access, check-in, and use of the place were very clear, so much so that it was practically unnecessary to contact the host during the entire stay. As an area of opportunity, I believe the rules are excessively strict. I understand and agree with the importance of taking care of the property, but the number of rules and the list of fines, many of them even set in dollars, create an unpleasant feeling even before arriving. Instead of conveying tranquility, it gives the impression that any oversight could result in a penalty. I also had one question during my stay and, unfortunately, I never received a response from the host. Even with those issues, we really enjoyed the place and recommend it.

En general, fue una muy buena estancia. El departamento está en excelentes condiciones, cómodo y exactamente como se muestra en las fotografías. La vista es espectacular y la ubicación también es muy buena. Además, las instrucciones para el acceso, el check-in y el uso del lugar fueron muy claras, tanto que prácticamente no fue necesario contactar al anfitrión durante toda la estancia. Como área de oportunidad, considero que el reglamento es excesivamente estricto. Entiendo y comparto la importancia de cuidar la propiedad, pero la cantidad de reglas y el listado de multas, muchas de ellas incluso establecidas en dólares, generan una sensación poco agradable desde antes de llegar. En lugar de transmitir tranquilidad, da la impresión de que cualquier descuido podría convertirse en una penalización. También tuve una única duda durante mi estancia y, desafortunadamente, nunca recibí respuesta por parte del anfitrión. Aun con esos puntos, disfrutamos mucho el lugar y lo recomendamos

Home was as pictured. View was lovely… We had an issue with one of the restrooms. Host was responsive. Check in and check out were easy.

Incredible place, I would definitely stay again

Increíble lugar, sin duda me volvería a hospedar

Excellent and wonderful place and host very respective and helpful.  Will definitely book again.  :)

Excellent accommodation, close to everything, spectacular views, super spacious and cozy. I would stay at this place again.

Excelente alojamiento, cerca de todo, vistas espectaculares, súper amplio y acogedor, me volvería a hospedar en este lugar

Cozy place with an excellent view. We loved it. It has excellent restaurants just a few steps away.

lugar acogedor con una exelente vista,nos encantó,tiene exelentes restaurantes a unos cuantos pasos

Such an amazing place. Beautiful flat. Stunning location. Walking distance from amazing restaurants, bars and shops. The pool was also great. Will be back for sure 😎

We had an amazing stay! Wonderful flat. Perfect location. Will 100% come back one day 😊

Very comfortable, clean, and super nice. Easy to get to and very nice to rest. Access to the plaza is the best.

Muy cómodo limpio y súper agradable, fácil de llegar y muy agradable para descansar, el acceso a la plaza es lo máximo

There was an issue with the Hot water in the showers. Everything else was perfect there were a noticeable amount of small insects in bedrooms

Hi C.J.'s, thanks for staying with us. Regarding the hot water, when you have the air conditioner on and the terrace door open, the airflow turn off the water heater; however, turning on again is pretty easy, it takes 10 seconds or so pushing one small button, anyway, sorry for the inconvenience. Regarding your saying about "small bugs", you never reported anything like that during your stay, I really don't have idea what you mean, if that might be the case, most likely other guests would have reported the same thing, but none had reported anything like that, anyway, we will double check. Best Regards.

Truly a gem! Would highly recommend. Location in a safe and in a secure gated community. Rogelio explained everything really well . Rules are a bit strict as mentioned in other comments but for what we wanted it for, it wasn’t a problem. Thank you Rogelio ! We loved it

My husband, my baby, and I had an amazing time. It really was a wonderful experience for us, and we wanted to stay longer, but it was already booked. Many thanks to Rogelio for always being attentive; he is an excellent host. We would definitely recommend this place. It has everything we needed: security, comfortable beds, an incredible view, and places to walk, eat, and drink. We enjoyed it to the fullest. Thank you. 🙏🏻

Mi esposo, bebé Mía y yo, nos la pasamos increíble, en verdad fue una experiencia maravillosa para nosotros que queríamos quedarnos más días, pero ya estaba reservado, muchas gracias a Rogelio por siempre estar atento, excelente anfitrión, sin duda alguna recomendamos este alojamiento, tiene todo lo que necesitamos, seguridad, camas confortables, vista increíble, lugares donde caminar, comer y bebé disfruto al máximo. Gracias 🙏🏻

When I arrived, it was difficult to park because the entrance to the parking lot is very narrow. I know it's not the host's fault but rather the design of the condominium. Perhaps it would be a good idea to mention this, as large vans require excessive maneuvering (which was my case). I found a pan with used oil in the oven, and there was a smell of fried food when I arrived. A minus for the cleaning lady. There should be clearer instructions for finding the cutlery, as it's in a hidden drawer and it took a while to get a response about where it was. Other than that, everything was very good; I think these points are very easy to improve.

Al llegar fue complicado estacionarme ya que es muy estrecho el acceso al estacionamiento, sé que no es culpa del anfitrión sino del diseño del condominio, quizá sea buena idea comentarlo ya que se deben hacer maniobras excesivas con camionetas grandes (fue mi caso); encontré una cacerola con aceite usado en el horno y desprendía olor a fritanga al llegar,  tacha para la señora de limpieza. Faltan instrucciones más claras para encontrar los cubiertos ya que están en un cajón oculto y tardaron en responderme dónde estaban. De ahí todo muy bien,  son puntos que considero muy fáciles de mejorar.

Hi Francisco, thanks for staying with us, good to hear that generally talking you liked our apartment. Regarding your comments: 1) Parking: As you said, this is about the condo, however, this condos has 20 levels, 3 of them for parking, I have a big SUV myself and access is enough to move around, I assume that in your case depends on how well you know the ramp. 2) Fat smell: we couldn't find any smell as you described, apartment has air freshener in the living room and this was the only fragrance and fresh smell we found. 3) Regarding the cutlery, we sent you a message early morning the same day of your check in with this details among other instructions; besides, you sent us a message 10.59 pm asking for the cutlery and I replied to you 11.01 pm (2 minutes after), so, no idea what you mean when you said we took long to reply. We do our best to provide outstanding service and the best, clean and nice place for our guest to stay, sometimes, even so at the end depends on the valid point of view or interpretation of our guests; I'm very sorry that your experience wasn't as you expected.

Very nice apartment, in the best area with plenty of restaurants and an OXXO just a short walk away. The host is one of the best in Cancún.

Muy bonito apartamento, en la mejor zona con muchos restaurantes y un Oxxo a unos pasos. El host es uno de los mejores de Cancún

Very, very well-secured place. The apartment and the building are exceptionally clean; the shopping center is easily accessible from the pool. The location is great; everything is nearby, and we felt safe. The host was kind and responded to any questions or requests we had. I would highly recommend this apartment, which has a magnificent view!!

Endroit très très bien sécuriser. L’appartement et l’immeuble sont d’une propreté inégalée il y a le centre commerciale facilement accessible depuis la piscine. L’emplacement est top tout est a cotée et on s’est senti en sécurité. L’hôte a été gentil  et a su répondre a nos questions  et nos demandes . Je recommande fortement cet appartement ayant une magnifique vue !!

Excellent experience at this Airbnb in Cancún. The place is very clean, comfortable and as shown in the photos. The location is very good, close to everything and easy to get around. The host was always attentive and responded quickly to any questions, which made our stay even better. I definitely recommend it and would stay here again on my next visit.

Excelente experiencia en este Airbnb en Cancún. El lugar está muy limpio, cómodo y tal como se muestra en las fotos. La ubicación es muy buena, cerca de todo y fácil de moverse. El anfitrión siempre estuvo al pendiente y respondió rápido a cualquier duda, lo cual hizo la estancia aún mejor. Sin duda lo recomiendo y volvería a hospedarme aquí en mi próxima visita.

Excellent place and great service from the host; this is the second time we've stayed here.

Excelente lugar y atención del anfitrión,  segunda ocasión que nos alojamos.

Excellent location, amenities, and service.

excelente ubicación, amenidades, y atención.

This is a 5 star place without a doubt, so, why i downgraded to 4. first, the matrisses, specially in the second bedroom are sinkling in the center. the one on the main, more to the side. Second, you can not bring guests that are not registered, so if you make a dinner you cannot invite people. the third reason are the strict rules, specially regarding the towels. quite ridiculous. but if you don;t mind this three things the plad=ce is truly a five star and at a reasonable price.

Very nice location. We wished we could have stayed longer and taken a yacht trip to Isla Mujeres. Good restaurant nearby

Très belle emplacement. Nous aurions aimé pourvoir rester plus longtemps et aller en yacht à Isla Mujeres. De bon restaurant à proximité

Excellent view and a very nice apartment! Very good location.

Excelente vista y departamento muy bonito!muy bien ubicado

The amazing view and the very beautiful apartment 🤩

La vista increíble y el Depto muy hermoso 🤩

The apartment is very nice and the view on the terrace is spectacular. Only the types of mattress they have wouldn't let us sleep, lack of support. And once they send the rules and penalties I think it's enough, I felt a little intimidated. But overall, we had a good time.

El departamento es muy bonito y la vista en la terraza espectacular. Solo los tipos de colchón que tienen no nos dejaron dormir, falta de soporte. Y con una vez que envíen las reglas y sanciones creo que es suficiente, lo sentí un poco intimidante. Pero en general la pasamos bien.

Hi Edith, thank you for choosing our apartment. I'm sorry to hear that the mattresses weren't what you expected. Sometimes guests are used to firmer or orthopedic mattresses. In our case we use memory foam and although this makes them more comfortable, it doesn't necessarily suit everyone's taste. I apologize for this inconvenience. Regarding the rules, as it is a condominium in an exclusive area of the city, we are obliged to share the rules to guarantee the safety and comfort of all, because things are mentioned that although obvious, in some cases there are people for whom they are not, that is why rules are sent such as no smoking, no loud music, no glass in the pools, do not get into the elevators when wet, etc.

We stayed at the condo from middle of December to end of February. Rogelio could not have been more helpful or accommodating throughout our stay.  Each time we asked him for information or help his response was quick and useful. The condo was very comfortable, clean and well equipped. The complex is very secure and the staff are friendly and helpful. The pool area is clean with lots of chaise lounges. The location next to the mall was perfect and the mall itself is great with lots of very good restaurants and stores. In summary the location is great; the condo is spacious, clean and very comfortable; the complex is safe and secure and Rogelio is a wonderful host. Would definitely stay again.

It is an excellent place!! The view is amazing! I would definitely come back again!

Es un excelente lugar!! La vista increíble ! Sin duda alguna regresaría nuevamente !

Rogelio is always friendly, attentive and responds quickly. I've stayed at this place several times. I like it and recommend it.

Rogelio siempre amable, pendiente y responde rapido. Me he hospedado varias veces en este lugar. Me gusta y lo recomiendo.

If you have to go to Cancun try one of their two properties, Rogelio was unbelievably kind and responsive, we had to stay longet due to an unexpected medical emergency, and he was there to help and proactively think with us each step of the way. Cannot recommend him or the properties enough.

One of the best apartments I've stayed in Cancun! Clean, spacious with a super view! I highly recommend it, it's worth staying there!

Uno de los mejores departamentos donde me he quedado en Cancún! Limpio amplio con súper vista! Lo recomiendo muchísimo vale la pena quedarse ahí!

Very nice place and great views! The condo is super cute. I'm giving it 4 stars because we were afraid to do anything that could be charged a penalty. House rules messages arrive after booking and are very demanding. We booked at the last minute because our flight was canceled, and despite the short notice, the apartment was very clean; however, we wanted to eat in the apartment and we found that there was no cutlery. The above and adding that the closet doors are useless, affected our overall experience a bit. Either way, the price seems very good for the amenities of the building. Rogelio answers very quickly.

Muy lindo lugar y grandes vistas! El condo es súper lindo. Pongo 4 estrellas porque nos daba miedo hacer cualquier cosa por la que se pudiera cobrar penalización. Los mensajes de reglas de la casa llegan después de la reserva y son muy exigentes. Reservamos de último momento porque nos cancelaron el vuelo, y a pesar de la poca antelación, el departamento estaba muy limpio; sin embargo quisimos comer en el departamento nos encontramos con que no había cubiertos. Lo anterior y sumando que las puertas de los closets no sirven, afectaron un poco nuestra experiencia general. De cualquier forma el precio me parece muy bueno para las amenidades del edificio. Rogelio contesta rapidísimo.

Gracias por tu comentario Daniel y que bueno que les haya gustado todo. En cada ingreso compartimos las reglas del condominio que no son más que cuestiones básicas de orden de cualquier sitio en el que esperas que todo esté bien para ustedes y los otros apartamentos como no fumar o hacer fiestas con ruido. La cocina tiene todo lo necesario (platos, vasos, cubiertos, sartenes, etc.) posiblemente no encontraron lo que buscaban pero si nos hubieran preguntado con gusto les podríamos haber ayudado. Lo del tema de las puertas de los closets, posiblemente intentaron abatir la puerta pero son corredizas, posiblemente eso fue lo que te hizo pensar que no sirven.

Everything is very good, the place is just like the photos... We would be back!

Todo muy bien , el lugar tal cual las fotos … Volveríamos definitivamente

Excellent view, the host's service was excellent, we had a great time.

Excelente vista , la atención del anfitrión fue excelente la pasamos de lo mejor .

A very nice and pleasant apartment that makes you want to stay many days!! I recommend it 100%

Un depa muy bonito y agradable con ganas de quedarse muchos días !! 100 Lo recomiendo

Great location and private. Walkable area with everything you need.

The truth is that the place is super nice, I had already gone before with my family, and I like it a lot, it is super well located, the service is super good, everything is very clear so there is no greater complexity, they make it very agile. I would 100% return

La verdad el lugar súper bonito, ya había ido antes con mi familia, y me gusta bastante, está súper bien ubicado, la atención súper bien,  todo es muy claro así que no hay mayor complejidad lo hacen muy ágil. 100% volvería

Great place, very responsive and nice view, would book again. Well recomended.

Location was amazing, the pool is beautiful and the apartment building was conveniently located next to a mall. On the flip side, the kitchen could be better equipped. There was no cutlery, we couldn’t even eat our leftovers in the apartment, let alone cook a full meal. Bathrooms could use some maintenance as well, the doors were extremely squeaky and the shower heads come right off if you try to use them.

Hi Irene, during your stay you requested to us several things as early check in, detergent, hold your luggage, etc. and we replied and help immediately, but none of these issues in your review was reported. Regarding the kitchen: the cutlery is inside the big draw under the kitchen bar, we apologize if you couldn't find them. Regarding the bathrooms: it might be helpful to know what maintenance do you refer to, they do work properly and in great shape. About your saying on the doors I don't pretty understand what you mean. Finally regarding the shower I'll send your report to our staff and clean them, sorry for the inconvenience. Again, none of these were reported during your stay, you could have asked us or report any and we would have been happy to help to clarify, again sorry for any inconvenience.

Amazing all the way. No complaints everyone was super friendly and helpful in the building and you have 20 restaurants or more right next door.  And a mall with all the stores available.

Everything is beautiful, a beautiful view. The place is in a prime location. We loved it

Todo hermoso, una vista preciosa. El lugar en una ubicación privilegiada. Nos encantó

Excellent place, spectacular sunrise and sunset, the ocean views are incredible

Excelente lugar, amanecer y atardecer espectacular, las vistas al mar son increíbles

Very nice apartment in a very nice residence. You feel comfortable and safe there because The means are there. The residence has two swimming pools overlooking the marina, very peaceful. The gym is also very good, clean with basic equipment, I trained there twice during my short stay. Regarding the apartment: very comfortable, very well decorated, clean, convenient for cooking if you wish, possibility to wash and dry your laundry. We rest well there. The beds are spacious for two people, the mattresses rather soft in both bedrooms and the storage very spacious to put all our things. I'd love to come back if I get the chance to come back to Cancun.

Très bel appartement dans une très belle résidence. On s'y sent à l'aise et en sécurité car Les moyens y sont mis . La résidence dispose de deux piscines qui donne sur la marina, très paisibles. La salle de sport est aussi très bien aussi , propre avec les appareils de base, je m'y suis entraînée 2 fois sur mon court séjours. Concernant l'appartement : très confortable , très bien décoré , propre , pratique pour cuisiner si on le souhaite , possibilité de laver et sécher son linge . On s'y repose bien. Les lits sont spacieux pour deux personnes , les matelas plutôt souples dans les deux chambres et les rangements très spacieux pour y mettre toutes nos affaires . Je reviendrais volontiers si j'ai l'occasion de revenir à Cancun.

Very good service from the host...super location and always excellent service. Recommendable !

Muy buen servicio de parte del anfitrión…súper ubicado y trato siempre excelente. Recomendable !

Very comfortable apartment with excellent views

departamento muy cómodo excelentes vistas

Everything is excellent, the only problem is that there are too many rules that are not even relevant

Todo excelente, el único problema es que hay demasiadas reglas que ni al caso

Hi Alejandro, good to hear that everything was great with your stay! Our Condo has specific rules as no smoking/drugs, loud sound, additional guests and nudity; we try to keep everything in the best possible ambience and behavior for our guest and the Condo itself; sorry if you felt these rules are different or too much for your regular or common stays.

Very comfortable and functional, everything is good. (without the terrace breakfast table that appears in the photos) I missed it

Muy como y funcional todo bien . (sin la mesa desayunadora de terraza que aparece en las fotos) se extraño

Hola Eddy, que bueno saber que te haya parecido todo bien, una disculpa por la mesa del desayunador en la terraza, un huesped previo la dañó y está en reparación; como sabes siempre hacemos lo necesario para que todo en el apartamento esté en las mejores condiciones para nuestros huéspedes y lo encuentren tal cual como en las fotos. Esperamos verte pronto nuevamente!

Recommended, everything is very good and the security service is very good

Recomendable todo muy bien y la atención de la seguridad muy buena

Very beautiful view, my wife and I loved the space. Host was very responsive and helpful with everything. Would stay here again

Pros: Great location! Cons: Communication is slow; the beds are terrible, the mattresses have no support

Pros: Excelente ubicación! Contras: La comunicación es lenta; las camas son malísimas, los colchones no tienen soporte alguno

Hola Luis, no nos queda claro lo que mencionas acerca de la comunicación: de nuestra parte te enviamos 6 mensajes que incluían la bienvenida, información a tu llegada, reglas y recomendaciones, de tu lado solo tenemos registrado un mensaje diciendo "gracias ya salimos", al cual contestamos en un par de minutos agradeciendo por tu estancia con nosotros. Con respecto a los colchones que dices no tienen soporte, como verás en otros reviews nuestros huéspedes les agradan las camas porque son suaves (memory foam), sin embargo cuando el huésped está acostumbrado a un colchón ortopédico más firme sienten que es demasiado suave para su gusto.

We loved it! The area is beautiful, the air conditioners make the space extremely pleasant. The beds are DELICIOUS, they have soft mattresses that hug you when you lie down. The location is amazing, you go out through the marina area and you immediately arrive at the mall. We loved it. The only bad thing is that the shower in the second bedroom (not the main one) doesn't have hot water and Rogelio doesn't respond to messages

¡Nos encantó! Está preciosa el área, los aires acondicionados hacen que el espacio sea extremadamente agradable. Las camas son DELICIOSAS, tienen colchones suaves que te abrazan cuándo te acuestas. Está increíble la ubicación, sales por el área de la marina y llegas inmediatamente al mall. Nos encantó. Lo único malo es que en la regadera de la segunda recámara (no la principal) no sale agua caliente y Rogelio no responde mensajes

Hola Paola, es un gusto saber que te encantó nuestro apartamento! Con respecto a lo que mencionas acerca de que no pudiste usar el agua caliente con gusto hubiéramos ayudado pero no recibimos ningún mensaje reportando eso (nunca salió en la conversación y seguramente por eso mencionas que no recibiste respuesta) tal vez solo era un asunto de girar la llave del agua al lado contrario, como habrás visto en comentarios de otros huéspedes siempre estamos atentos para atender y responder, de cualquier manera una disculpa por el inconveniente y esperamos verlos pronto nuevamente.

Highly recommended, to be honest!! The apartment had a spectacular view, the place was very pleasant, it has all the amenities described and required for a stay, the host responded accurately to questions, as a recommendation... notify the host in advance about hot water if you need it, so that the host can give you a solution, since he looks for a way to solve it. Highly recommended… I'd go back to that place again!!

Súper recomendado la verdad!! El apartamento tenía una vista espectacular, el lugar muy ameno, cuenta con todas las amenidades descritas y requeridas en una estancia, el anfitrión respondía con exactitud a las dudas, como recomendación… avisar con tiempo al anfitrión acerca del agua caliente si la requieren, para que el anfitrión pueda darte una solución, ya que si busca la manera de solucionar. Ampliamente recomendado… Volvería de nuevo a esa estancia!!

My brother and my two children and I stayed here for one night before checking into our resort. Everything was extremely exceptional. Rogelio was very friendly and so was the staff at the condo. I love that it was located right next to a beautiful mall. So many restaurants and stores. Everything was walking distance.

The accommodation is almost the same as the photos, and the amenities are very close by and the view is good. The swimming pool is also very good.

숙소는 사진과 거의 동일하고 주변에 편의시설이 매우 가깝고 전망이 좋은숙소입니다. 수영장도 매우 훌륭해요.

Muy bonito lugar una vista increíble 🤩

Great location, views were amazing.  Loved being close to shops and restaurants.  I would stay again.

Beautifully panoramic view  water & surrounding. Definitely recommend this place

Cookware and cutlery are missing, everything else is fine

Faltan utensilios de cocina y cubiertos, todo lo demás está muy bien

Hi Fabian, the kitchen utensils and cutlery are in the drawer under the kitchen board, you apparently didn't see them, however, we didn't receive any messages from you asking about them, we could have helped you find them. Sorry for the misunderstanding.

The apartment is better than how it looks in the photos. I highly recommend it, congratulations

El departamento mejor que como se ve en las fotos. Lo recomiendo mucho, felicidades

Very good location in Puerto Cancun. It's spacious and has everything you need. I would recommend changing the mattresses, they sank a lot and in some parts they were already going sideways.

Muy buena ubicación en Puerto Cancún. Está amplio y tiene todo lo que uno ocupa. Si recomendaría cambio de colchones, se hundían mucho y ya de unas partes se iban de lado.

Hi Carlos, Thanks for your comment about the mattress. We use a memory foam mattress top cover, it makes sleeping much more pleasant, as it feels like it hugs you with its softness. However, some people are used to a firmer mattress, and this makes them feel like they're sinking in. Our apologies, we will take this in consideration. Hope to see you again soon!

Great stay, great area, and great security! I recommend stay here!

We would stay again. It is a quiet place to sleep, nice and without noise. The beds are comfortable and it is close to a square and restaurants. Very comfortable and accessible for families

Nos volveríamos a quedar es un lugar tranquilo para dormir agradable sin ruidos las camas cómodas y está cerca de una plaza y restaurantes muy cómodo accesible para las familias

Great place and location.  We only had problems with the wifi and no one answered us, neither the messages nor the phone

Excelente lugar y ubicación.  Solo tuvimos problemas con el wifi y nadie nos contesto ni los mensajes ni el teléfono

Hi Jose Ricardo, it seems there is an issue with the app or connection since we replied your requests immediately but it seems you didn't receive it (we replied you that the password you were entering had a typo), I'm very sorry for this and we hope to host you again in the near future.

Great location & stay 🙌🏼 very helpful hosts as well

The accommodation is nice and as advertised, but I was a little disappointed by the lack of flexibility. There were two of us initially, then my girlfriend joined us, which made three people for two double beds. Unfortunately, this wasn't accepted, and I had to change accommodation. Too bad, especially considering the price, because the space was very suitable.

Le logement est agréable et conforme à l’annonce, mais j’ai été un peu déçu par le manque de flexibilité. Nous étions deux initialement, puis ma copine nous a rejoints, ce qui faisait trois personnes pour deux lits doubles. Malheureusement, cela n’a pas été accepté, et j’ai dû changer de logement. Dommage, surtout vu le prix, car l’espace s’y prêtait largement.

Hi Alexandre, very sorry to hear this. There is a huge misunderstanding here, we never received a request from you and therefore we didn't denied the access to your girlfriend, no idea how you felt that way; Again, very sorry for this misunderstanding.

Excellent apartment, very complete and comfortable, the beds are super comfortable 100 out of 100 👌🏻👌🏻

Excelente departamento, muy completo y cómodo, las camas están súper cómodas 100 de 100 👌🏻👌🏻

The price is not worth it for what the accommodation is

No merece la pena el precio con lo que es el alojamiento

Hola Blanca, siento mucho que tu experiencia con nosotros no haya sido la esperada, desconozco totalmente las razones pues fueron 3 noches y tú reservaste a nombre de otra persona, por lo que no sé si esto se trate de una confusión de parte de ustedes porque nunca recibimos ningún comentario por parte del huésped durante la estadía, lo cual nos ayudaría a atender o mejorar lo que hayan percibido. Aún así y como podrás ver en otros reviews, el estado general del apartamento así como las fotos en la publicación son exactamente igual a lo que nuestros huéspedes obtienen al llegar y el 99% de las veces es altamente satisfactoria su experiencia. Saludos cordiales.

Excellent accommodation, very clean, comfortable, a beautiful view and Rogelio was always attentive. 100% recommended!

Excelente alojamiento, muy limpio, cómodo, una vista hermosa y Rogelio estuvo siempre pendiente. 100% recomendado!

Very nice apartment. Everything is flawless. For short stays, I expect sufficient small extras in this price category, such as dishwashing liquid, laundry detergent, salt, pepper, maybe a small breakfast package or fruit. Patrizia responded very quickly to inquiries and brought us some extras. Thanks for that! A private airport shuttle with a minibus was organized for us by Patrizia. It is important to always have Internet in communication and to be reachable by phone. We had problems with this because my SIM card didn't work and our driver wasn't ready to stop at an Oxxo. That was pure stress!

Sehr schöne Wohnung. Alles makellos. Für kurze Aufenthalte erwarte ich in dieser Preiskategorie ausreichende kleine Extras, wie Spülmittel, Waschmittel, Salz, Pfeffer, vielleicht ein kleines Frühstückspaket oder Obst. Auf Anfragen hat Patrizia sehr schnell reagiert und uns einige Extras gebracht. Danke dafür! Ein privater Flughafentransport mit einem Kleinbus wurde durch Patrizia für uns organisiert. Es ist wichtig, in der Kommunikation möglichst immer Internet zu haben und per Telefon erreichbar zu sein. Damit hatten wir Probleme, da meine SIM-Karte nicht ging und unser Fahrer nicht bereit war, an einem Oxxo zu stoppen. Das war Stress pur!

2BR Condo