Luxury by design ! A Beautiful U-shape hacienda made for friends, retreats, bachelor(ettes), families and unforgettable memories. Located in the heart of Tulum, walking distance to cafés, restaurants and bakeries. 10 comfortable private suites, plunge pools, huge living room, gym, firepit and gardens, make it a perfect place for all groups. The space SLEEPS 20 BEDROOMS (10) - BDR 1-2-5 : King size bed and plunge pool - BDR 3-4 : Queen size bed and plunge pool - BDR 6-7-10 : Queen size bed - BDR 8-9 : King size beds Each room has individual access, AC, private bathrooms, and a private terrace. AMENITIES: - 15 meter pool - Bluetooth speakers around the pool - Gym (weights and cardio) - Firepit within 6000 sf garden - Yoga room - ⁠Bikes - 90 inch smart TV - Private parking for several cars INCLUDED SERVICES - Concierge - Daily cleaning - Physical Security from 8:00 PM to 7:00 AM - Private Chef services on demand Eat healthy, relax, work out... all the options are there for you to enjoy. The open fireplace can be used daily to gather, relax and enjoy a quiet relaxing evening after your sunny days. (our staff can set it up) Guest access Guests have full and private access to the entire property, including all bedrooms, suites, private plunge pools, the 15m central pool, gym, yoga room, gardens, firepit, outdoor areas, and parking. Each suite has its own private entrance, allowing groups to enjoy both privacy and shared spaces seamlessly. Other things to note As soon as the booking is confirmed we connect you to our concierge so he can help you plan for all services to make your stay truly effortless and unforgettable. We can support with a range of services such as : 🥙 Catering (ex sous chef for Bobby flay!) 🛬 Airport transfer 🚕 Private Transport 🛵 Bike - Atv - scooter rental 💆🏻‍♀️ Massage & private yoga classes 🍴 Restaurant & beach bookings 🥃 Mezcal and tequila Tastings 🚤 Private Yacht or catamarans bookings 🎈 Balloon decorations 🌷 Flowers decorations 🇲🇽 Mariachis 🔥 Private Fire shows 🎂 Birthday cakes 📸 Photoshoot / photograph 🎡Tours & activity parks (cenotes, zip line, atv included) As part of the Tulum Concierge Network, our team has direct access to the most exclusive venues and service providers. We’re here to ensure every detail is taken care of so you can simply relax and enjoy paradise.

## The Space

This elegant U-shaped hacienda is designed for groups of friends, retreats, bachelor or bachelorette parties, families, and memorable gatherings. Situated in the heart of Tulum, it is within walking distance of cafés, restaurants, and bakeries.

The property offers 10 comfortable private suites, multiple plunge pools, a spacious living room, a gym, a firepit, and lush gardens, making it an ideal setting for groups of all sizes.

### Accommodation

The hacienda sleeps up to 20 guests across 10 bedrooms:

- Bedrooms 1, 2, and 5: King-size bed and private plunge pool  
- Bedrooms 3 and 4: Queen-size bed and private plunge pool  
- Bedrooms 6, 7, and 10: Queen-size bed  
- Bedrooms 8 and 9: King-size beds  

Each suite features individual access, air conditioning, a private bathroom, and a personal terrace.

## Amenities

- 15-meter swimming pool  
- Bluetooth speakers around the pool area  
- Gym equipped with weights and cardio machines  
- Firepit located within a 6,000 square foot garden  
- Yoga room  
- Bicycles available  
- 90-inch smart TV  
- Private parking with space for multiple cars  

## Included Services

- Concierge assistance  
- Daily housekeeping  
- Physical security from 8:00 PM to 7:00 AM  
- Private chef services available upon request  

Guests can enjoy healthy meals, relax, and stay active. The open fireplace is available daily for cozy evenings; staff can prepare it upon request.

## Guest Access

Guests have exclusive access to the entire property, including all bedrooms and suites, private plunge pools, the central 15-meter pool, gym, yoga room, gardens, firepit, outdoor spaces, and parking. Each suite has its own private entrance, allowing for both privacy and communal enjoyment.

## Additional Information

Once your booking is confirmed, you will be connected with our concierge team to assist in planning services that make your stay effortless and memorable. Available services include:

- Catering (featuring an ex-sous chef for Bobby Flay)  
- Airport transfers  
- Private transportation  
- Bike, ATV, and scooter rentals  
- Massage and private yoga sessions  
- Restaurant and beach reservations  
- Mezcal and tequila tastings  
- Private yacht or catamaran bookings  
- Balloon and flower decorations  
- Mariachi performances  
- Private fire shows  
- Birthday cakes  
- Photoshoots and photography services  
- Tours and activities including cenotes, zip lining, and ATV adventures  

As part of the Tulum Concierge Network, our team has direct connections to exclusive venues and service providers, ensuring every detail is managed so you can fully relax and enjoy your stay.

A sanctuary made for friends, retreats, bachelor(ettes), families and...

Jerome

Bedrooms

Bathrooms

Maximum Occupancy

10BR luxury villa in Tulum

Hacienda 21 • 10 BDR, Chef, Pools, Private Gym - Houses for Rent in Tulum, QROO, Mexico

Amazing stay at Jerome’s Villa. We were 10 guys celebrating my bachelor for one week. The villa has everything you need, well placed in Tulum. The services provided by the cleaning lady were great. The host was very responsive to communication and always able to help out. Would definitely go back and would recommend to others !!

I spent my 30th birthday here at Hacienda 21 & we were a total of 14 people. The villa was so beautiful & all of the rooms were so spacious. The property is even more beautiful in person! It was giving Tulum. Mauricio is the perfect host &  made us feel welcome from the moment we arrived. He helped me plan many activities including transportation, beach club reservations, dinner reservations, & a private chef at the villa. He gave us recommendations & was always available whenever we needed him. Conchi was super sweet! She made sure our rooms & the entire villa was spotless & clean at all times. The pool guy did an outstanding job keeping it clean &  inviting every day. We also loved the gym. Mauricio & Conchi made sure we had everything we needed. Thank you all for making our trip so enjoyable & memorable. We truly appreciate all of the care and attention from everyone involved. We would happily stay here again & highly recommend Hacienda 21 to everyone!! 5 stars :) ⭐️⭐️⭐️⭐️⭐️

I cannot say enough great things about our stay at Hacienda 21. We were there with a group to celebrate 40th birthdays. Starting weeks before our trip, we were engaged with Jerome and his team to plan the best trip. We wanted to take care of everything ahead of time, so nobody had to worry about anything once they arrived- from food to transportation to day trips and local recommendations. We were taken care of, and if anything came up, the team was incredibly quick to respond. The place itself was a fantastic balance of privacy for all our friends, but communal spaces to connect and have fun. The fantastic A/C in the rooms was a lifesaver! The location was also perfect for our group- so many places to walk to including restaurants, bars, cafes and shops. Our whole group felt safe the entire time, even those that have never traveled abroad before.

Went for a corporate offsite for a small team; perfect for that.  Solid and stable internet (except for about 5 minutes one day), good location close to the main street of La Veleta, parking outside, and nice bedrooms and bathrooms.  Perfect for teams up to 10 people that are interested in Tulum as a destination.  Some issues with noise at night from a neighboring bar and/or neighbor (not sure which, but music basically going all night long well past 4am that you could hear from all the left side units even through the door), however, but that may be a problem around a lot of blocks in La Veleta near the main street - just a heads up.  Didn't make use of any services (chef, planning, etc) so can't speak to any of that.  Pool isn't heated which is a little bit of a bummer in the winter season since it's a bit cold.  Gym with an actual rack is a nice touch.

Thank you so much for your thoughtful review, Kevin. We’re really glad the space was a good fit for your team and that you enjoyed the location, amenities, and overall setup for your offsite. We appreciate you choosing our place for your stay in Tulum and taking the time to share your experience. We would be happy to welcome you back anytime!

Amazing hoests, amazing location and amazing place. Thanks guys for everything!!

Celebrated my 30th birthday here with 16 others!! It was such a wonderful stay! At first we were concerned it was too hot at the place but they have ac units in each room and once you turn it on snowflake mode and give it 30 minutes the rooms were comfortable. The staff were very accommodating every day and we were never left without any service. The maid comes every day to make sure the area is clean and orderly. The location is great with walkable restaurants. Great breakfast spots nearby! The catering staff Jungle Kitchen is 100% worth it!! We did a brunch, tacos spread, and a Mexican buffet dinner! The pool was kept clean every day and the extra services paid for were on time and so lovely. We did a sound healing service with Chris and my group raves about it still! We also had massages and facials with an amazing group of massage therapists! Mauricio, Gargi, Conchy, and owner Jerome are doing a wonderful job! We can’t wait to come back! ✨☀️🙌

Thank you so much for your beautiful review, Cassie! It means a lot to hear that your 30th birthday celebration was such a memorable one. We’re so happy you and your group enjoyed the space, services, and all the little extras , from the catering to the spa treatments and sound healing! It was a pleasure hosting you, and we’ll be thrilled to welcome you back anytime. Wishing you many more amazing celebrations ahead!

If I could give this place 6 stars, I would. The home is GORGEOUS. Mauricio is a dream and made our stay so wonderful. They were able to help us secure a chef, massages, daily transportation, and even a stellar yacht. If you’re considering staying here, do not think twice.

Thank you so much, Elle! It was a true pleasure hosting you. We're thrilled you had such a great experience and would love to welcome you back anytime!

Mauricio was an amazing host! He ensured that we  were comfortable and safe. I would highly recommend this Airbnb for folks traveling with a big group! Very clean, secure, near by the nightlife and main strip. I’m thankful Mauricio and team assisted us while we were there. I will definitely be back!

Thank you so much for your kind words Samantha! It was a true pleasure hosting you and your group. We're so glad to hear you felt comfortable, safe, and well taken care of. We’d love to host you again soon! 🌟

Just got back from an unforgettable stay at Hacienda 21 in Tulum with a group of 15 guys—and I can confidently say it exceeded all expectations. From the moment we arrived, the service was top-tier. Every single day, without fail, the staff went above and beyond—rooms were spotless, dishes were done like magic, and the pool was crystal clear by morning. It honestly felt like we were staying at a private resort. The property itself is stunning, with the perfect mix of laid-back Tulum vibes and high-end touches. Plenty of space for the whole crew to relax, hang, and celebrate. Whether we were enjoying the pool, lounging around the property, or heading out for the night, Hacienda 21 was the ideal home base. Can’t recommend this place enough for big groups looking to live it up in style. Unreal experience from start to finish.

Thank you so much, Tommy! We’re thrilled to hear your stay at Hacienda 21 was so special. It means a lot to know the service, space, and vibe were exactly what you were looking for. We’d love to welcome you and the crew back anytime for another unforgettable stay!

Knocked it out of the park. The house is an amazing escape, truly wonderful. Our group of 9 had plenty of space. The hosts communicated early and often, helped us booked things like massages and AMAZING chefs at the house, made sure everything at the house was to our satisfaction, and kept the house clean. Not only would I stay at this house or another property, I'd check here first if coming back to Tulum with a group. 5 star experience.

Hi Taylor ! Your and your group are most welcome back anytime. It was a pleasure exchanging with all of you. Hope to see again in tulum very soon, maybe at our other property !

Amazing space for large groups or those celebrating something! Lots of restaurants & stores in walking distance. Host was terrific!

Thank you very much Oladapo ! It was a pleasure hosting your group. Don’t hesitate coming back for future celebrations 🙌🏻

Jerome and Mauricio are all-star hosts! We had 15 family members stay here during our wedding weekend and everyone absolutely loved it. The space itself is gorgeous and true to the pictures. The outdoor greenery and the elegant jungle vibe in the bedrooms are just stunning. The communal kitchen allowed everyone to hangout just as we’d hoped. But beyond all of that what really sets this place apart is their attention and dedication to service. Super responsive, kind, warm and welcoming! As with any place, there are tiny things one could improve, like screens on the doors or better dehumidifiers for the dampness, but honestly, when you put it all on the balance there’s only good things to say. I kept wondering how they had such high reviews. Then my dads car broke down. Jerome personally drove to help them, and waited two hours with them until the rental car company gave them a new car. That’s the level we’re talking about here! Incredible people, 1000% recommend!

This was the perfect venue for a corporate retreat.  Not only was it beautiful, but the concierge service and the catering was stellar.  Thank you, Mauricio and Jerome, for a wonderful stay.

I came with a group of 16 and had the BEST time at Hacienda 21. The place is so clean, spacious, and just perfect for a big party. Jerome and Mauricio were so friendly, responsive and accommodating. Mauricio the property manager helped us organize meals with a private chef, which was the BEST food (literally everyone still raves about it) and helped us book Tulum excursions. He even greeted us at the airbnb and brought us pastries on our way out. Jerome was super responsive and SO flexible with our requests. There were also security every night and cleaning staff every day that made us feel so safe and comfortable during the entire stay. When traveling, there are some things that can feel stressful but Jerome, Mauricio, and the rest of the staff really went above and beyond making the whole experience so enjoyable and memorable. I highly recommend staying here and can't wait to come back!

Where does one start..... We were a group of 13 celebrating a 50th birthday over 3 nights at the amazing Hacienda 21. Since day 1, Jerome and Facundo answered every question I had, helped in facilitating transportation for our group, and kept us in touch with Jungle Kitchen which catered the most amazing meals over our 3 days. We did 2 dinners in and one breakfast and one mimosa brunch...... all were what we agreed were the best meals of our trip! We felt like the bedrooms with the en-suite bathrooms were so comfortable and felt very secure with the security that showed up every night. We can't wait to one day come back! Mahalo from Kaua'i 🌺🌺🌺.......

Our stay at this incredible 10-bedroom house was absolutely perfect! The home is spacious, beautifully designed, and equipped with everything we needed. The pool and kitchen were ideal for our group to relax and enjoy time together. The location is fantastic, with restaurants and shops within walking distance, and it’s conveniently close to the airport and the main strip, making it easy to explore the area. Jerome went above and beyond to make our trip unforgettable, responding to every question promptly and helping us organize our itinerary with fantastic recommendations. The staff at the house were also amazing, ensuring everything was taken care of and adding to the warmth and ease of our stay. Everyone in our group had the best time, and much of that is thanks to the outstanding service provided by Jerome and the house staff. We couldn’t have asked for a better experience. Highly recommended for anyone looking for a memorable and stress-free getaway!

Jerome is an incredible host. His team communicates frequently and offers recommendations for enjoyment of the area near the residence. Security on site was an added benefit but not necessary. I would work with the host again. The villa grounds are beautiful. Be prepared for mosquitoes.

Hacienda 21 was the perfect place to host our movement retreat. Both Facundo and Jerome were super helpful in helping us organize details (transportation, local recommendations etc). Facundo was super responsive all day, any time we had questions or needed something. We also hired their partner catering service, Jungle Kitchen, and it was an excellent choice. The chefs were super nice, flexible and the food was incredible. The place is walking distance to a peaceful street full of bars, restaurants, healthy grocery store and pharmacy. Overall I’d highly recommend this place for larger groups!

Hacienda 21 was PURfect for our group of 11 girls. From beginning to end- amazing hospitality, super clean, and absolutely loved the staff. We had Jungle Kitchen cater a taco night, a Mexican BBQ, and a departure brunch- the food and presentation both AMAZING. SOO good. The house is also the perfect setup for someone like me- who wants to be able to have alone time to recharge- then be with the group. And then there’s sweet Conchi who helped make sure our rooms were clean and tidy every day (Casa de Conchi…) We were so sad to leave but we will definitely be back and stay at Hacienda 21 🤍

The most amazing stay we ever had. Our whole group said we had the best time of our lives. Stunning property, many bedrooms, perfect for large group. Concierge was accommodating and amazing at organizing our driver and reservations which for a large group which can be difficult to do on your own. The jungle kitchen cooked us lunch and dinner which was so delicious. We are already planning our stay for next year here.

I had such a wonderful time at the Hacienda and definitely recommend staying here if you have the opportunity! I was traveling with a larger group of friends (16 people total) and we all had a great experience. The house is just as it appears in photos and feels just as luxe as it looks! The housekeeper, Conchie, was so sweet and helped maintain the house in pristine condition. The concierge, Facundo, was outstanding - he helped me coordinate several things for the group, including a welcome dinner (the catering company is so good!), massages, a birthday cake to surprise my co-host, reservations to a beach club, a boat day, and lots of transport. He made it so much easier to plan things for such a large group and was very responsive, answering our questions/addressing issues promptly and providing great local recommendations. Overall it’s such lovely place and you should certainly stay here if you can. I can’t wait to visit again!

Jerome was a great host- super kind, flexible, and accommodating. Facundo was awesome with helping me with whatever I needed. There’s a housekeeper during the day and security at night to help you feel at ease. We spent most of the time hanging out in the open air kitchen and the pool! The place is huge- great space for a large group.

I recently stayed at Jerome's beautiful house in Tulum, Mexico and I cannot say enough great things about my experience. From the moment I arrived, I was greeted by the friendly and accommodating manager, Facundo, who made sure my stay was perfect in every way. The house itself is stunning, with beautiful decor and all the amenities you could possibly need for a comfortable stay. The highlight of my trip was the incredible meals prepared by chef team Laura, Sophia and Gabby. The food was absolutely delicious and truly made my stay feel like a luxury experience. Overall, I highly recommend staying at Jerome's house in Tulum. The location is perfect, the accommodations are top-notch, and the staff goes above and beyond to ensure you have an amazing stay. I will definitely be returning in the future!

My fiancé and I decided to celebrate our upcoming wedding with a Jack and Jill vacation. We invited 17 friends and Hacienda 21 was the perfect place to accommodate us. The service was incredible. Leading up to the trip both Jerome and Facundo answered all of our questions. Facundo made all of our arrangements from start to finish. The shuttles to everywhere and anywhere we needed, restaurant reservations, and even a private yacht. We also used their private chef services which was well worth the money and the food delicious. I can’t say more about Facundo always making sure we had everything we needed. Not to mention last minute massage services that were right on the premises. Everything was absolutely perfect. Thank you!!

The property is so beautiful and is exactly as pictured. From time of booking the communication was instant and seamless. Facundo the concierge helped me with all questions about the area and all bookings for transportation, dinners and activities. Conchita the housekeeper was so sweet and did an excellent job. Our rooms were always clean and kitchen and areas tidied. They were always quick to respond with any questions or needs during our stay. There was a restaurant right next door and a bakery and other little stores walkable. We always felt safe and had security during the night. Never did I feel concerned during my stay. We also used the recommended chef service and they were outstanding. We had a wonderful stay and would go back without a doubt!

The villa is luxurious, comfortable and clean. It's located within a 1 min walk to restaurants and shops so it's the perfect location. The host and the house manager go above and beyond to make sure your stay is exceptional and they fulfilled several special accommodation requests for us. Tulum is magical and this house fits right in.

I cannot recommend Hacienda 21 enough - The other 5 star glowing reviews are spot on and here is mine: We had a large group celebrating a bachelorette coming from all around the US. Facundo and his team worked with us from months ahead to arrange airport transports for everyone. When it came to arranging what to do in Tulum, Facundo secured us dinner reservations and the BEST tables at all the restaurants. It was magic and I am so grateful. We also used the chef service, Jungle Kitchen. Chef Sofia and her team were angels and truly created the most delicious spreads for us - Morning, Noon, and Night. I HIGHLY recommend using them. We also used the bartender service through Jungle Kitchen. Franco was our favorite and made the most delicious piñas and passion fruit margs. Again, this property is wonderful; however, the team that runs this place is what makes it above and beyond awesome. I cannot recommend it enough.

Staying at Hacienda 21 for a bachelorette party was an exceptional experience from start to finish. We couldn't have asked for better. The chef's promptness and the exquisite food made every meal a highlight of our stay.  Facundo (The concierge)  was incredibly responsive, providing invaluable assistance in planning our celebrations, and the recommendations were spot on. From seamless airport transfers to safe travels throughout, every detail was expertly arranged, ensuring our peace of mind. Moreover, the house lived up to its stunning photos, creating the perfect backdrop for our memorable getaway. I wholeheartedly recommend this home to anyone seeking a flawless Airbnb experience. 10/10!

This is one of the best Airbnbs I have ever stayed in and my entire group could not have been more pleased. Everything from the communications to the design to the service were outstanding. We especially appreciated (and completely made use of) the extra services this Airbnb provides like having Facundo (concierge) handle all of our activity bookings and leveraging the chef services, which were absolutely amazing (we could not stop raving about the food). My trip could not have been made possible without the services offered, and I hope I have the chance to come back and stay here again!

I had an amazing experience. The staff were very friendly and helpful.  The location was convenient and amenities lived up to my expectations. Overall, thanks to the help of the concierge our stay was seamless. If you want the most delicious food experiences, secure the chef services. YOU WILL NOT REGRET IT!

This place was perfect for a big group! It felt like a hotel with constant concierge service and cleaning crew every day.  Everything was taken care of and the hosts were extremely helpful in booking all of our excursions and anything we needed.  The chef was incredible and had amazing breakfasts every morning!  Highly recommend for a big group! The only thing to note was that it was about a 15 minute taxi/shuttle ride to the popular restaurants and beach clubs so if you're planning to get out a lot, keep that in mind.  Other than that, everything was absolutely incredible!! Highly recommend!

We loved our stay!  Our entire group enjoyed the house and the neighborhood is terrific with nearby restaurants and a wonderful French bakery.  It was honestly perfect for us and as pictured/described.  Jerome and Facundo were WONDERFUL in helping us figure out every detail of our trip - from meals to transportation to excursions.  They are terrific.  So is Patricia, the housekeeper, and Laura, the chef and her team.  We would be happy to stay here again!  Thanks to all!

Jerome and his team made our group feel right at home and ensured we had everything we needed from transfers to private chef meals to local recommendations. The house is great for groups and provides both privacy within the bedrooms and great shared space for socializing.

For my 50th birthday, I wanted those who are nearest and dearest to my heart to convene at a destination that reflected beauty, natural resources, and space for relaxation and rejuvenation. And of course, delectable authentic food. Hacienda 21 was the answer - just what the doctor ordered. The staff was pleasant and very helpful. Facundo, the house manager, went above and beyond to take care of our needs. I will forever be grateful for such a momentous occasion that embodied the beauty of Tulum. I wish blessings to all those who made this experience so magical. I will return again soon. With gratitude, Christopher

Jerome’s place was everything we could have imagined and some. Facundo helped us organize far more than just our stay. He helped with checkin, transportation, groceries, everything. We had over 20 people on our guest list and had to coordinate between two house because our wedding was at another Airbnb, and I could not thank them more for all of the accommodations and help they provided. The croissants delivered on our last day were nothing less than incredible too.

Jerome, Facundo, and the incredible team at Hacienda 21 were pivotal in making our @travelandtrain__ fitness retreat an absolute success. From start to finish, they seamlessly integrated into our team, ensuring an unparalleled experience. The villa was a perfect match to the pictures—stunning, impeccably maintained, and truly reflective of Tulum's luxurious yet authentic vibe. Jerome and Facundo's dedication was outstanding. Their proactive approach, attention to detail, and local insights surpassed all expectations. They didn't just meet our needs; they exceeded them, ensuring an exceptional stay. Thank you, Jerome, Facundo, and the entire team for being an integral part of our memorable journey. We can't wait for our next visit!

Absolutely phenomenal! This villa is nothing short of perfection and was located in a wonderful area very close to many amazing Tulum spots. Facundo and Jerome went above and beyond to make every part of our trip go perfectly! I honestly have never had an airbnb provide such an exceptional experience. Hacienda 21 is a luxury experience and I cannot recommend it more!

We celebrated my wife's 50th birthday at Hacienda 21 and we couldn't have had a better experience. The preplanning was easy, Jerome and his concierge Facundo communicated well and were easy to get a hold of. They were a great help with planning and logistics, coodinating all of the guests arrivals and pickups. They also had clear and easy selections to make regarding activities and excursions, which were all awesome! Facundo met us at the property upon arrival and helped get everyone situated. He worked with flight delay complications and secured late dinner reservations. The place is beautiful and exactly like the pictures! The layout is great, the rooms are beautiful and private, the pool is fantastic. Everything worked too. We didnt have to work around any surprises. Facundo was a great asset all throughout the trip and was incredibly responsive. He was a text or phone call away and always had an answer that was helpful. I definitely recommend staying here!!!

Jerome’s property is just as advertised. I booked several months in advance (5 I believe) and Jerome, Facundo and Chef Laura all reached out to me very early to assist with any questions me or members in my group may have. Facundo is a great property manager and concierge. He was able to book everything from dinner reservations to transportation to various extracurricular activities. He’s response rate is phenomenal as well. Chef Laura and her crew made us breakfast which was delicious. My crew wished we would have used her services more during our stay. The property is well maintained, staff come to clean everyday and there’s security on the premises at night (even though the area is extremely quiet). Jerome even came by to say hello and we all had a great conversation poolside. The property is definitely worth the price of admission.

Hacienda 21 was my first Airbnb I’ve ever stayed in. I loved the Roman clay bathrooms and decor of every room. The trees, plants, flower pit, swings and the outdoor area of each room on the ground floor were designed perfectly. It felt like a private island with the resort twist if that makes sense. The staff and Chef Laura made sure of all my accommodations. This was a milestone birthday for me and my first visit to Tulum. I’ve bragged about the service and can’t wait to share the photos I taken with my friends and family. I would definitely stay here again. Thank you Jerome and Facundo 😊.

This space exceeded our expectations! We hosted a business retreat here & it felt like true luxury. Roxanna was amazing to work with! Highly recommend!

Jerome was so awesome and helpful with planning our trip! The location of the house was perfect, the driver he set us up with was awesome as well as the chef. The rooms were so lovely and the house was large enough to comfortably fit my big group. I will note that the staff will be in and out of the house pretty often without scheduling. We had an amazing time and I’d definitely recommend the property / stay here again next time I am in Tulum!

I can't say enough about our experience at H21.  The villa was simply beautiful.  The location was perfect- near restaurants, coffee, shopping.  From the initial booking, Jerome was very proactive in communicating with me and planning for my trip was seamless.  The concierge, Roxanna, helped to plan everything I wanted for this trip and with 15 people, it was no easy task.  She was simply amazing!  The entire staff was friendly and professional.  We thoroughly enjoyed our stay and would revisit any property with Jerome.  Huge THANKS!!

A wonderful place for family and friends to gather. The home”s design creates a social space. The bedrooms are beautifully appointed. Chef Laura is amazing. Must do breakfast everyday- it was one of the highlights to our trip!

This was by far one of the most beautiful and comfortable Airbnbs I've ever stayed in. I went with 13 friends for the week and it couldn't have been a better spot to make great memories. Each room was like a hotel, they were big, all had their own washrooms, and were cleaned on a daily basis. The place is gorgeously landscaped and the pool is super inviting. Roxana, our concierge, was amazing. She was full of ideas of great excursions to go on, great restaurants to eat at and she helped us with transportation and everything else we needed guidance on during our stay. We had Chef Laura and her team cook us 3 dinners and breakfast every day. This was some of the best food we ate during the whole trip. I highly recommend you use their services during your stay... You won't regret it. Overall, the villa exceeded our expectations and we can't wait to come back! Thank you Jerome, Chef Laura, Roxana and all the staff for an amazing stay at Hacienda21!

We had a blast and it was the perfect set up for a group!

This place is everything we imagined and more. We loved the pool and yoga room to hangout. Each room had a private entrance and there is no bad room in the compound. Cleaned daily. Big 3 was very helpful: Roxana, Jerome and Chef Laura. We booked breakfast, Mexican BBQ and Margarita Bar. I recommend all three some of the best food and margs we had on the trip. Jerome & Roxana gave us great recommendations to explore the area. Service all around on point. We will be back :)  by far the best Airbnb experience I’ve had.

We visited Hacienda 21 for my 30th birthday celebration with our family and friends. We could not be happier with our stay! The layout of the Airbnb is absolutely perfect! We loved having the upstairs master suites with the shared, large living area; it gave us plenty of extra space for our children to lounge and relax. The yoga room was so comfortable and so versatile. We were able to have movie nights with the projector and lounge/do yoga during the day. The kitchen area was spacious and allowed us the comfort of having readily available snacks and food. Roxana, our concierge, was absolutely incredible! She arranged an array of services, such as transportation, tours, decorations, massages, and more! She made our trip so memorable. Laura, our chef, was amazing! Her staff prepared the most delectable food. We wish we arranged all of our meals through her. Everyone was all around wonderful, and we hope to return soon.

Great place. Very good location. Safe for kids and all. The morning breakfasts were the best too.

Hacienda 21 was just fantastic for our family of nearly 20. The units are separate which gives each couple or family some privacy. The common area, however, provides a space for people to congregate and eat together. A special treat was the fire pit and chairs which we used each night. The pool is cold but refreshing when the heat sets in. And the yoga room was great for hanging out as it had a projector TV. The physical plant of the house was great and matched the photos. Finally, the service from the property manager and cleaning staff was impeccable. Really a great find in Tulum!

Don’t think twice about booking this property! We absolutely loved the stay, our 19 guests sit comfortably into the spacious bedrooms. Jerome‘s recommendations were phenomenal, and we loved that the villa came with its own concierge member (Roxanne) who assisted in any request (from booking shuttles, dinners, and yachts to simple questions about the property. Chef Laura and her team were incredible, book them for at least one meal on the trip to enjoy dinner at the villa. They even helped us get a birthday cake for our guest’s birthday!

Hacienda21 is a beautiful private boutique resort with a lovely staff to support your stay. The concierge helps with bookings and provides resources for you to have the perfect trip. In our case, we celebrated a combined bachelor/bachelorette with 20 friends and everything went smoothly. We had a great time at this property and will consider booking again if we have a large group like this again.

Can you say a-ma-zing! We had a group of 17 ppl.. the whole entire hacienda to ourselves. We decided to use Chef Laura and her team for dinner and breakfast. The food was so fresh and of course delicious! Rooms and pool were cleaned everyday by the staff. Roxanna, Chef Laura and Jerome were so attentive to our needs the entire stay! We can thank them enough for all the memories we were able to create. Thank you from #TeamTulum

Fantastic stay! We had a great time celebrating all our 40th birthdays and made some great memories! It was a great gathering place and still had a private space for couples who wanted it. Jerome and Roxana were so helpful and responsive and made our stay easy. I would definitely recommend the private chef for a night or two. It was fun to come back to the property to yummy smells and a beautiful table setting. The only thing I would say is that the beds are not the most comfortable. They are pretty hard so bring something softer to sleep on if that bothers you:)

My stay at hacienda 21 was amazing . From the start, planning was very smooth with the help of Jerome , Roxanne, & Laura. I had a group of 13 guests & with the help of them planning transportation, excursions, reservations was a breeze. The Villa was so beautiful and looked exactly like pictures, the area was very safe as we walked to many nearby stores / food Places to which were of walking distance. Would definitely stay here again

This place is absolutely amazing. Location is perfect. Overall this place is 10/10. Big thanks to private chef you were absolutely amazing & everything was so good... & thank you Roxana for being there for us and helping us with every plan / question we had. Thank you :)

BEAUTIFUL HOME, I recommend anybody that is staying in Tulum to stay at this property. The food is amazing, the house is amazing, Roxana the host goes above and beyond for the group. I loved it and very happy with my stay

We came here for my fiancé & my joint bachelor & bachelorette party. I don’t even know where to begin! This was the most incredible trip we’ve ever taken, and I thank Roxana, Jerome and everyone else who helped along the way. This Airbnb is gorgeous, one of the most beautiful I’ve ever seen. It has 10 separate bedrooms with their own bathroom, it’s perfect for large groups. We had 18 people total. We always felt safe! The rooms are spotless & the cleaning ladies work so hard. We found ourselves hanging out at the pool and in the outdoor kitchen/ outdoor dining room the majority of the time. There was plenty of space to accommodate all of us. This Airbnb is just perfect! Roxana was so patient and helpful … she helped me in planning ALL transportation - to & from the airport, to & from cenote tortuga (thank you roxana for that amazing suggestion), to & from Gitano, to & from azulik, etc. we felt so taken care of! Always had a ride waiting for us with the most fun drivers!! Also- massages! They came in and gave us one of the best massages we’ve ever had. We miss this place so much already. We will most definitely be back. Thank you for hosting the trip of a lifetime! 😊

The most amazing place I’ve stayed. I celebrated my 15th anniversary and got married on the property with my family. Roxanne- the host helped me throughout the  entire stay. She even helped me order a bouquet last minute. I ran into her after the stay and she gave me more recommendations. Chef Laura and her team were phenomenal. I would HIGHLY recommend this location and chef service.

Book this place! I think I can say that this was my best Airbnb experience yet. The house was beautiful and clean when we arrive. Each room had comfortable beds and working AC units. The house and rooms were cleaned every day, and the pool was kept clean during our stay. Roxana did an amazing job answering all my questions and helping me plan my birthday weekend. Everything we asked for, she was able to make happen. I couldn't have asked for a better house and trip.

It was one of those places where you show up and it looks a lot better than it did in pictures. We had a great time cannot thank the host Jerome as well as his manager Roxanna and the whole team that was on hand whenever needed. From the cooks to the housekeeping we cannot thank them enough they truly made our stay in Tulum unforgettable.

Came here for my 40th Birthday with 15 guest and we had an amazing stay! Great Airbnb for large group gatherings.

Our stay at H21 was absolutely magical! The Villa is exactly as pictured and has the best vibes. Roxana was an absolute rockstar; patient, sweet, organized and provided great recommendations- massages, cenotes, dinner and going out places. Chef Lau, Chef Sofia (Jungle Kitchen) and team cannot be beat. They made amazing spreads, breakfasts and final dinner for us and it was all so delicious- I highly recommend the in chef services at least a few times. Plus we loved seeing Chef Sofia’s smiling face and bubbly personality every morning! Small touches of kindness set H21 apart- from the champagne Jerome sent for my birthday to the croissants Roxana brought for us the morning of our very early pick up back home. I cannot say enough good things about our experience. We are so happy to be apart of the H21 family!

This place was incredible! The pictures do no justice. One of the best Airbnb experiences ever! I can’t wait to be back!

This property was beautiful and very serene. We had such an amazing time from check-in to check out.  Both, Roxanna the house host and Conchi the house maid were great. Chef Sofia prepared some of the most delicious food throughout our trip and it was probably the best meals we had while there. I would highly recommend anyone to  stay at this property.  You won’t be disappointed!  And  if you have the time I would for sure ask  Roxanna to schedule massages for your group!

We just concluded a blissful 5 day experience at Hacienda 21. I hosted my husband’s 40th birthday with 23 guests and every day was filled with excitement and relaxation. Roxana was the ultimate concierge. She handled all of our affairs with grace and efficiency. Roxana, thank you so much for everything. The villa was immaculate, reserved, spacious, and inviting. We hired the suggested chef services through chef Laura for several dinners and daily breakfast. IT IS WORTH IT. We decided to be adventurous and go out to town for one night of dinner… we came back to the villa bemoaning that we should have stayed in and had that dinner with Laura’s team. Jerome was so easy to work with, making adjustments for me when needed, offering suggestions, and checking on us frequently before departure. We had one couple who joined our group late so they couldn’t stay at the villa; Jerome offered an option that made it easy for them to join us daily. This villa experience has elevated my ‘wife points’ lol. Everyone loved it here, it was all that I imagined it to be and will be a permanent memory of joy for years to come.

Everything was perfect, Roxiana took care of all our requests and needs effortlessly. Would recommend to anyone going to Tulum!!

Hacienda 21 was a great place to stay very clean very spacious. Roxana communicated very well. Chef Laura meals were amazing

An amazing place to stay for large groups and families! The staff went above and beyond and the service we received was A-1. Book your stay, you won’t be disappointed!

Beautiful property and awesome staff! It is even more amazing when you are there in person.  We had a large group and it was the perfect space.  Felt very safe and comfortable.  Roxana is super helpful and coordinated everything for us.  Laura and her team did an amazing job preparing a beautiful dinner and breakfast for us.  Highly recommend staying here if in Tulum. Will have to make my way back soon!

I would not hesitate to book this place! The team is fantastic and the accommodations were 5 stars. We were able to plan excursions and transport easily with the help of Roxanna and team. The dinner and having groceries before we arrived with Chef Laura was amazing. All my guests were very impressed with the quality and quantity of food. I feel lucky and grateful to have found this place for my 40th birthday party!

H21 was amazing! We had a group of 18 adults who had the time of their life.  The swimming pool was a huge hit as it was large enough to accommodate everyone and provided a space for lots of fun and laughter.  The rooms were very nice and clean with beautiful patios and spacious dip pools. The staff was outstanding! Roxana worked tirelessly to ensure all of our many shuttles were booked with timely arrivals and all reservations were set up accordingly.  She was very personable and patient every step of the way.   The housekeeper and maintenance personnel left no stones unturned. They willingly assisted us with all of our needs.  Chef Laura and her team prepared 3 separate meals for us and they were all outstanding!! Everyone have raved reviews of all meals prepared.  Honestly, we should have booked her for every meal.  The pricing was very reasonable.  I would highly suggest you book her. Lastly, Jerome was a great communicator and ensured our stay was memorable. This property and service provided is one for the books!

We just got back from H21 and were so pleased how well the staff took care of our group. Jerome, Roxana, Laura and crew!! You guys are the best! There was about 30 of us in town for our wedding and they were very helpful coordinating a lot of the details to host us - some were very last minute. The villas are exactly as the photos show and having provided security eased our minds at night! Just be prepared that you are in a developing area and there may be power outages and such that are usually taken care of quickly! Enjoy the pool! So relaxing!

Fantastic stay. Totally recomendable. Jerome is an amazing host. Communication was outstanding and Jerome’s team took wonderful care of us.

Hacienda21 was perfect, it was clean and spacious, each of the rooms was wonderful and exactly as listed. The property was even more beautiful than the photos like a tropical jungle with all the plants grown in. We used the property for our wedding venue and it was perfect, barely needed anything extra because the views in the property are so beautiful and the chef Laura is fantastic had multiple meals from her and her team and they were amazing. 100% recommend for large groups.

Such a lovely villa. Exactly as pictured and chef Laura and her staff made wonderful meals. Roxana was very helpful before and during the trip with arranging shuttles and activities for our large group. I would definitely stay again!

Amazing home! This home is a mini resort! Roxanna is the sweetest and was great help the entire trip! We can’t wait to return!

Incredible villa and perfect spot to travel with big groups! Everyone has their own private room + bathroom beautifully designed. The space is extremely clean and the security makes you feel very safe. Laura the chef is a MUST. She creates absolute amazing spreads and is of course delicious. Roxana is there to help with any and all questions, rentals, and shuttles. We truly are so impressed and this space will be cherished in our memories forever. Thank you Hacienda 21

This hacienda is truly magical. Everyone had their own space for solo moments and the communal spaces allowed for lots of laughs and connection. Jerome, Roxana, chef Laura (if you choose to hire her, DO IT!) were incredible. Caretaking, attentive, funny, kind. I couldn't say more wonderful things about this place. We had the best time.

Hacienda21 blew us away, from the gorgeous spacious environment to the rooms. This place is perfection. My husband and I planned a weekend celebration with a small group for our one year wedding anniversary (thanks covid). The space was the perfect place to host, Roxana our concierge was so amazing to work with and handled my request + vision with confidence and ease. She went above and beyond to make this a special weekend. Jungle Kitchen was also incredible. We cannot say enough good things about Hacienda21 and our time in Tulum. Muchos Gracias Roxana + Jerome

Jerome and team were extremely responsive on all requests and quick to help with anything we needed. The villa is amazing and space is perfect for a big group. My friends and I loved our stay here and would 100% return!

I don’t even know where to start with this review as it was one of the most incredible Airbnb experiences I have ever had! Jerome and his team go above and beyond to make sure you have everything you need. Everything from Roxana the concierge to Laura (and her team), the private chef from Jungle Kitchen. 💕 Every person we came in contact with was kind and helpful. We loved interacting with everyone on the grounds and never ever felt unsafe. They take all appropriate measures to make sure everyone feels safe and comfortable. If there was an issue or we needed anything, Roxana was there to help us! She booked our transportation, reserved places for us and gave the best recommendations. The actual hacienda was gorgeous! The description just doesn’t do it justice. This place was magical in every way! ✨ It’s your own little oasis and escape from the real world. It’s a place to reset, relax and rejuvenate. It was perfect for our retreat! If you’re looking for a place that has it all, this is it. I promise you won’t be disappointed. There is so much space to be alone and to be together! It’s the perfection combination. If you’re looking for a place to host a retreat, family reunion or just a place to get away, book Hacienda 21! We can’t wait to go back! Still dreaming of our stay here! 😍

We loved the house! It felt more like a private hotel. The property was gorgeous, and we loved being walking distance to a bunch of cute restaurants and food stands. Jerome was very attentive and was a great host.

Jerome, Roxana, and Chef Laura were great! The house was amazing and the daily breakfast we ordered was great!

Hacienda 21 is a beautiful space in a really great location. Walking distance to many great places to eat. 15 minute drive to the beach. The host helped us with shuttles  and great restaurant recommendations. The fire place was an extra special touch and made for a beautiful atmosphere with our closest friends.

I organized my husband's 40th birthday trip (total of 13 guests).  Our stay at Hacienda 21 was beyond perfect! Jerome was very responsive and communicative. Laura (and her team) cooked delicious and nutritious meals.  Roxanna was also very responsive, helpful and resourceful. We loved the amenities and layout of the villa- can't wait to our next time in Tulum :)

We had the time of our lives! Thank you Jerome, Roxana and chef Laura for such a well curated experience. Our large party of 21 felt right at home! The villa is so beautiful and so clean. Everyone we came in contact with from the security to the cleaning lady was so pleasant and courteous. We definitely will be back! Thank you

This house is perfect for a big group! We had a group of 10 people. Roxana was amazing. She made us reservations for every beach club and restaurant in town. Every shuttle was reserved for our group. It would drop us off and pick us up whenever we were ready. I would highly recommend this place. Best BnB experience I’ve had

not a single complaint - me and all of my closest friends had the best bachelorette getaway before i get married and we can’t wait to come back!

I invited 17 friends to celebrate my 50th birthday.  Roxana the concierge was amazing and the set up was perfect for my large group.  This place Is so great that there were two days we offered excursions and half of my group decided to stay at the villa.  I would definitely go back again - especially with a large group.

Magical, accommodating, excellent, most beautiful home. Would come back again. 11/10 recommend

If you're looking for a beautiful villa in the heart of Tulum that comes with an amazing staff Hacienda21 is an absolute must. Jerome is amazing to work with and is extremely considerate when planning your vacation. He has an amazing team available for all planning needs to ensure a stress free and smooth experience while visiting. This experience truly lives up to the amazing reviews left by the community. If you're planning your trip to Tulum and want a resort-like experience all in your own villa this place is the right choice.

This Villa was absolutely beautiful! We were having a nurses retreat with 10 ladies… and the house was perfect for it. It’s just as it looks on pictures. The beach strip was almost a 25 mins taxi ride away. The grounds of the Villa is challenging to get your luggage in and out, so be careful. 1 lady twisted her ankle really bad as soon as we arrived. But this house is gorgeous. I would definitely come back for another retreat. Roxana is also a life saver and made planning transportation, excursions and meals a breeze.

Wow! What can I say about this amazing villa. Between Jerome, Roxana and Laura - service was extraordinary and I have 0 complaints. From start to finish, everything was amazing. The concierge, Roxana, arranged everything and was so attentive to all my needs. She was even able to add a few special touches, which I appreciated. Laura and the chef services, were amazing. I highly recommend the Mexican BBQ and breakfast services. The steak, banana pancakes, salmon, huevos rancheros, corn, guacamole, literally everything was delicious. Highly recommend staying at this beautiful villa. Only downfalls were the mosquitos and weather. They were in a heat wave when we stayed there, but that’s out of anyone’s control. You will not be disappointed if you stayed at Hacienda 21. Thank you x10000! Definitely made my belated birthday celebration one to remember.

Great place great amenities 10/10 would definitely recommend.

There is not enough I can say about this stay. Roxana made booking anything and everything easy. From Rosa Negra to Gitano beach club. Jerome was always very communicative and helpful prior to our stay. Suemy made sure our rooms sparkled and were clean on the daily. And Laura, Janeth (who baked us 2 cakes), and Sofia, made us delicious breakfast for the 3 days we were there. We stayed here for my husband’s belated birthday due to covid issues, and it was perfect for us! We had family stay with us, we swam in the pool all day, and enjoyed the isolation from all the hectic tourist stuff in Tulum when we wanted. Burrito Amor was delicious and only a 15 min bike ride away, which the Airbnb provided. We also arranged for breakfast daily with Laura, Janeth, and Sofia; which is a travel must have with big groups to get everyone ready and energized right before the start of a busy day with the Mayan ruins or cenotes. Casa Tortuga Cenote came highly recommended by both Jerome, Roxana, and our shuttle driver, David and they could not be more right! Casa Tortuga had two caves to swim in, one open jumping spot, and one long Cenote that was almost like a lazy river! Everything this Airbnb was, made our trip perfect. I couldn’t have imagined a better trip. Thank you to Jerome and his team! We appreciate your hardwork and for helping me make his trip perfect.

10BR Luxury Villa