Villa Alux is a luxury villa in a closed-off development called Villa Balam (24-hour security) in the heart of the jungle on the outskirts of Tulum. The villa has 4 bdrs / 6 bathrooms and includes almost all imaginable luxury amenities including 2 pools (one is a hot tub) , rooftop with fully equiped gym, chill-out zone & barbeque / shaded lounge area. Cycling distance to Tulum pueblo, 12-min car ride to the beaches, Cenotes and Tulum ruins (Tulum guidebook provided). Parking /High-speed WiFi. The space Villa Alux is a 320 m2 (3,600 sq. ft.) villa distributed over three floors. The ground floor has a kitchen, dining room, guest bathroom and open-plan living room. The dining room and living room have floor-to-ceiling windows and open directly onto the main pool. High ceilings (>3.6 mt / 12 ft) help create an open and naturally lit space. The dining room has a parota wooden table that seats 12 people; the living room has two areas: the first is great for kicking back and watching TV (75 inches with Netflix) on a huge sofa; the other area is ideal for drinks, or organizing a game of cards or board games (monopoly / jenga / risk, etc). While there is a bedroom on the ground floor, the second floor has three spacious bedrooms. All bedrooms have centralised air conditioning and en-suite bathrooms, fitted wardrobes and a safe. Also on the second floor you will find an office equipped with a keyboard / screen and a printer. The breakdown of the bedrooms is as follows: Bedroom 1 (Ground floor): two single beds, centralised air conditioning, ceiling fan, built-in wardrobe with safe, en-suite bathroom with shower, shampoo, gel and conditioner dispenser, hair dryer. Bedroom 2 (Second floor): two double beds, centralised air conditioning, ceiling fan, built-in wardrobe with safe, full bathroom with shower, shampoo, gel and conditioner dispenser, hair dryer. Bedroom 3 (Second floor): two double beds, centralised air conditioning, ceiling fan, built-in wardrobe with safe, full bathroom with shower, shampoo, gel and conditioner dispenser, hair dryer. Bedroom with terrace. Bedroom 4 (Second floor): King-size bed, centralised air conditioning, ceiling fan, built-in wardrobe with safe, full bathroom, shampoo, shower gel and conditioner dispenser, shower and giant bathtub. Bedroom with terrace. Rooftop terrace (Third floor): The rooftop is the guests' favorite place given that it has a hot tub with a painted mural, shaded chill-out area, sofas and parota table, sink / fridge, barbecue, a fully equipped gym, and a bathroom. Other things to note The house is at least a 20 minute walk to the centre of Tulum. The best way to get around is to hire a car either from Cancun airport or from Tulum. Please note that the area does not have paved roads, and while this adds to the experience, drive slowly, during the rainy season, there will be pot-holes. If you don´t want to hire a car, we can organize shuttle service to and from the airport, as well as organizing taxi rides to Tulum centre (3 to 5 USD) or to the beaches / cenotes with a trusted driver. We can also organize bicycle rentals, house call chefs and massages. There are two security cameras on the outside of the house. One focused on the interior porch accessing the front door. The second is focused on the garden. The cameras will be activated during the client's stay for increased security. Villa Alux has high-speed WiFi (50 Mbps), available in all areas of the house and rooftop. I have included the results of a WiFi speed test carried out in Villa Alux versus the average WiFi speed in Tulum (less than 10 Mbps), which is well below the average downloading speed internationally. The results of this comparison can be found in the photos section. Always bear in mind that Tulum is isolated (that´s what makes it so special), but this can sometimes imply intermittent WiFi (due to power outages, etc). Please note that there is an additional 30$/person/ night after the 6th guest. When making the reservation, please include the total number of guests and Airbnb will include this surcharge automatically.

## The Space

Villa Alux is a luxury villa located within Villa Balam, a gated community with 24-hour security, nestled in the jungle on the outskirts of Tulum. The villa spans 320 square meters (3,600 square feet) across three floors and offers four bedrooms and six bathrooms.

The ground floor features an open-plan kitchen, dining room, guest bathroom, and living room. Floor-to-ceiling windows in the dining and living areas open directly onto the main pool. The space benefits from high ceilings over 3.6 meters (12 feet), creating a bright and airy atmosphere.

The dining room includes a parota wood table that seats 12 guests. The living room is divided into two zones: one with a large sofa and a 75-inch TV equipped with Netflix, perfect for relaxing and watching shows; the other area is designed for socializing, ideal for drinks or playing board games such as Monopoly, Jenga, and Risk.

There is one bedroom on the ground floor and three spacious bedrooms on the second floor. All bedrooms have centralized air conditioning, ceiling fans, built-in wardrobes with safes, and en-suite bathrooms stocked with shampoo, shower gel, conditioner dispensers, and hair dryers. The second floor also houses an office equipped with a keyboard, monitor, and printer.

### Bedroom Details

- **Bedroom 1 (Ground floor):** Two single beds, centralized air conditioning, ceiling fan, built-in wardrobe with safe, en-suite bathroom with shower.
- **Bedroom 2 (Second floor):** Two double beds, centralized air conditioning, ceiling fan, built-in wardrobe with safe, full bathroom with shower.
- **Bedroom 3 (Second floor):** Two double beds, centralized air conditioning, ceiling fan, built-in wardrobe with safe, full bathroom with shower, terrace access.
- **Bedroom 4 (Second floor):** King-size bed, centralized air conditioning, ceiling fan, built-in wardrobe with safe, full bathroom with shower and large bathtub, terrace access.

### Rooftop Terrace (Third floor)

The rooftop is a guest favorite and includes:

- Hot tub with a painted mural
- Shaded chill-out area with sofas and parota wood table
- Sink and fridge
- Barbecue grill
- Fully equipped gym
- Bathroom

## Location

Villa Alux is situated about a 20-minute walk from the center of Tulum. It is within cycling distance to Tulum pueblo and a 12-minute drive to the beaches, cenotes, and Tulum ruins. A Tulum guidebook is provided for guests.

## Amenities

- Two pools (one is a hot tub)
- Rooftop gym
- Barbecue and shaded lounge area
- Parking
- High-speed WiFi (50 Mbps) available throughout the villa and rooftop
- Security cameras monitoring the porch and garden for guest safety

## Additional Information

The area surrounding the villa has unpaved roads, which adds to the jungle experience but requires cautious driving, especially during the rainy season when potholes may appear.

The best way to explore is by renting a car, available from Cancun airport or Tulum. Alternatively, shuttle service to and from the airport can be arranged, along with taxi rides to Tulum center (approximately $3 to $5 USD) or to beaches and cenotes with a trusted driver.

Additional services available upon request include bicycle rentals, private chefs, and massage therapists.

Please note that an extra charge of $30 per person per night applies for guests beyond six. When booking, include the total number of guests so that Airbnb can apply this surcharge automatically.

## Security and Connectivity

Two outdoor security cameras are active during guest stays—one monitoring the front porch and the other overseeing the garden.

Villa Alux offers reliable high-speed WiFi at 50 Mbps, which is significantly faster than the average Tulum speed of less than 10 Mbps. However, occasional interruptions may occur due to the remote location and possible power outages. A WiFi speed comparison is available in the photo section.

Emma

Bedrooms

Bathrooms

Maximum Occupancy

4BR luxury villa in Tulum

Luxury 3-level Jungle Villa, 2 Pools & Gym, 12 PAX - Villas for Rent in Tulum, Quintana Roo, Mexico

great house We were 8 guests, and we had all the space we needed. Lovely, clean place

super maison nous etions 8 voyageurs et nous avons eu tout lespace que nous avions besoin. endroit propre et magnifique

We are very happy to have been able to enjoy this place. The welcome and on-site support is very nice.

Nous sommes très heureux d’avoir pu profiter de ce lieu. L’accueil et le support sur place est très appréciable.

Emma is a responsive host. Her home is as pictured, clean, large, well furnished with fun games to play which we enjoyed. The daily cleaning service was great. The roof deck is a great place to hang. We used in home chef Manuel- highly recommend his chef Jorge! things to be aware of - the unit is hard to find and the house manager did not greet us to let us in; so getting in day 1 was stressful but we found a random man who helped us. Emma offered early check in by one hour which we accepted, but then she used that as the reason why we weren’t met. The home is in the jungle and gets no sun except on the roof. So we weren’t able to use the pool, it was unheated - so cold and shaded. The roads are unpaved and get flooded turning into rivers! Overall I’d recommend 2 families share it as there are lots of beds and bedrooms - so for us it was pricey given that there is not a usable pool and far from the beach. It’s is a very nice home but not right if pool is priority.

Pros: Emma’s villa was spacious, with nice views from several of the rooms, 2 pools are a nice bonus. We appreciated that the fridge had water and beer. Communication was clear, and Ari, the house manager, was responsive. Cons: While space met our basic needs (7 ppl for two nights), we weren’t thrilled. Space is worn, bathrooms were musty, linens and towels although clean, were stained/worn, and laundry area (mb not for guests but immediately next to bedroom 4) was smelly and dirty. Fwiw, having come from spending two nights in another Airbnb around the corner, the difference between the two spaces was dramatic. Our concerns were raised with the owner, who politely acknowledged them, but for the $$$ nightly price, Airbnb-ers expect better.

Great house. Tons of room. Great style, decor and design. Our family of 7 loved the rooftop vibe with small pool, loungers and workout space.

Great stay, responsive and helpful hosts.

The accommodation was just like the publication, we had daily cleaning service and everything was in good condition. I would definitely go back.

El alojamiento era tal cual la publicación, tuvimos servicio de limpieza diario y todo estaba en buenas condiciones. Sin duda regresaría.

amazing place, felt like a private luxury retreat! Ari the property manager was amazing... highly recommend

I enjoyed my stay! The house is as pictured and Emma and Ari were both helpful during the duration of my stay.

Emma was super helpful and so easy to deal with. Her place is stunning.

A fantastic house to stay with a group when traveling to Tulum. We celebrated our friend’s bachelorette party at Emma’s wonderful place. The rooms were big; beds were comfortable; a/c worked to keep us cool from the heat; they provided more towels when needed; the area was safe; parking was available; the main strip was easily accessible by car; daily cleaning service was provided except on Sunday; and most importantly, Emma and Ari were always available to answer any questions. The chef recommended by Ari was also wonderful. I would highly recommend inviting the chef and having a “home cooked” meal at the Airbnb. It was one of the best dinners we had in Tulum. We had a magical time and will certainly look into staying at Emma’s place again.

1 word. AWESOME ! Great staff and great home to have some amazing memories with friends and family. Great communication as well. Would highly recommend

Fantastic property! I would definitely stay again when I return to TULUM.

Excellent location and Emma is super attentive!

Excelente ubicación del lugar y emma super atenta!

It was a truly wonderful stay. My friends and I were amazed at how beautiful, clean and spacious the house is and with so many amenities. 6 full bathrooms for 4 bedrooms and an office too. High ceilings so everything feels so airy especially in the humid conditions at this time of year. The rooftop was so nice to relax in. The pools were a big hit and we loved the amount of greenery around the house and its proximity to restaurants, shops and the beach. Easily walkable to a few shops and restaurants and a short drive to the beach. Host and manager were very responsive and helpful. The house was a bit difficult to find but they sent a guy on a motorcycle to find us. Great place. Highly recommended.

This is one of the most amazing Airbnb’s we’ve stayed in!! We spent a week here with our family and this home is everything you need for a family or group. Large bedrooms, space to spread out, amazing amenities. The neighborhood is beautiful! There are plenty of coffee shops, restaurants and convenience stores all within walking distance. Ari the house manager personally met us and showed us around, he is also available anytime for questions or to help setup anything you may want or need. The downstairs pool is amazing with large sliding doors surrounding the access. The rooftop pool is the perfect place to relax in the evenings. We loved spending evenings under the lights on the rooftop. This house will be on our list for future trip to Tulum.

Great stay. Beautiful property also pool was amazing. House matches photos very nice and bedrooms are beautiful with the big windows to enjoy the nature. Our flight came in early and house was available for an early Check in which was very convenient for us. Host was very responsive and quick with any questions we had. Housekeeping was amazing they came to clean and also wash dishes. Whenever in tulum I would definitely be booking again. Thanks so much for the amazing hospitality.

Honestly, the photos don't capture the true beauty of Villa Alux. It's even more stunning in person! Our family had an incredibly relaxing and peaceful stay. We're already planning a return trip with more loved ones. The rooftop pool and BBQ area were a highlight! We encountered zero issues and wholeheartedly recommend this villa.

Emma was an awesome host and worked with us all times! They were very responsive if anything happened or if we needed recommendations. My friends and I had an awesome experience and would recommend 10/10!

The house was great… spacy and clean. I have no complaints. The property manager is very responsive and everything went smoothly and as planned. The seating area on the roof was perfect! We also felt safe! I would definitely recommend staying here.

Overall I had a great experience Airbnb really nice & amenties 10/10. Me and my friends definitely felt very comfortable & the place was very clean. Loved that cleaners came daily except for sunday. Also, very spacious. Ari was very helpful prior to our stay and during the duration. Airbnb area does have alot of mosquitoes but thats Tulum in general. There was a inconvience for us with Wifi during the trip for some days which was understood wasn’t the hosts fault but as young girls not from Mexico we needed to have some sort of service to communicate with our familes and other things we had set up during our stay.

We enjoyed our time at Emma’s house. My husband and I are avid travelers so it was nice to find a place that was tucked away. We had a few issues during our stay but Emma’s team was responsive. Overall, we would rate our stay a 6/10 based on the issues that we had.

This home was absolutely beautiful! Daniela and the property manager, Ari, were great and very communicative. They were able to answer any questions and help with recommendations and any requests we had. My friends and I go on a group trip every year and we were very happy. I would definitely recommend staying at this Airbnb!

We loved our stay at Daniela’s place. The host Ari was good and the housekeeping service was also good. We loved our chef Jorge who was recommended by Manuel. The driving service through Erick was very efficient! We loved our driver Eddie. Our initial driver who picked us from the airport had a hard time finding the Airbnb but he eventually did. We loved both pools even though the rooftop pool stayed with bugs but when we reached out to Ari this was resolved! We do wish that more of the equipment in the gym functioned a little better some of the equipment does need updates but it was enough for us to function to get some weight lifting in. We highly recommend this place and would come back to stay!

Thanks Katrina, it was a pleasure to host you and your friends.  So glad you enjoyed the house.  I will get Ari to take a look at the gym equipment.  Sorry about the bugs, but it is difficult in the middle of the jungle, glad Ari sorted it out for you.  Come back any time and thank you for looking after the place so well.

Loved staying at this beautiful villa with my girls. We also loved the included cleaning service, someone would come in everyday to do the dishes, change the sheets, provide us with new clean towels. 10/10 would recommend. Can’t thank the host enough for letting us their beautiful dreamy space.

Thanks Rim!  It was a pleasure to host you and your girls!  thank you for looking after the place.  Come back anytime!

My best friends and I spent a few days at Daniela’s villa and we absolutely loved it. The place is gorgeous! The house manager Ari was also super helpful whenever we needed local recommendations such as a chef, driver and even a bakery etc. I would definitely recommend staying here when in Tulum

Thanks Nicole!  It was our pleasure to host you and your friends. So glad you loved the place. Come back anytime.

Daniela and Ari were absolutely amazing to work with. I came for a bachelorette and the space was perfect and beautiful. Would recommend to anyone coming to Tulum with a large group

Thank you Kesiya!  An absolute pleasure to host you and your friends.

We had a family get together and the villa was a perfect location. The villa itself was beautiful with high ceilings and comfortable bedrooms. Ari, the care taker was friendly and helpful.  We had a few issues: 1/ the location on Airbnb wasn't correct and we ended up somewhere else. make sure you message Ari first. 2/ we had water issues on day 2 for a couple of hours but Ari handled it quickly 3/ the kitchen was not very well stocked for a big group. Other than that, we really enjoyed chilling in the hot tub (pool is too cold as it doesn't get direct sunlight), and the various rooms. Recommend this place for big groups!

Our stay was a multigenerational vacation for my niece's high school graduation. There were 8 of us in our party. The house is huge, and we never felt cramped. Plenty of space. Huge dining room table for everyone to eat together. Ari, the onsite property manager, was prompt in greeting us upon arrival. He was responsive and accommodating. He lives next door and was available to go get us ice and incidentals when needed. The house is somewhat remote, so you have to taxi just to get ice or a coke. Which cost us over a thousand dollars in taxis in 9 days so add that to your budget if you don't rent a car if you stay here. The pool is shaded which is nice during summer and we grilled out upstairs. Kitchen is fully stocked with everything you need to cook with. I highly recommend staying at this beautiful home. It exceeded our expectations and made our family trip amazing. Thank you Daniela, Lady, Jose and Ari!

This Airbnb was perfect for a large group of people. The set up of the house was perfect in the sense of convenience, including the number of bedrooms and bathrooms. The kitchen has everything you need in order to cook. The home goes above and beyond with the rooftop pool, lounging area and gym, including a bathroom up there as well. The aesthetic of the home alone was beautiful and really represents the town of Tulum! Daniela was a great host and had everything we needed at the tip of our fingers anytime we reached out to her. She was quick to get back to us and was very quick to get whatever we needed. She also let us check in early with no fuss which was such a great convenience since all of us were arriving at different times of the day. We greatly appreciated her as a host. Definitely recommend to stay here!

I came to tulum for my bachelorette with 10 friends. The place was beautiful everything I expected and more. The host was super attentive! The helped out with local places to visit and we got our personal driver Mr. Loxxo who was very professionally and punctual with timing. I hope to come back soon!

This house was perfect for my Bachelorette. It fit 8 of us comfortably with plenty of space to hang out. Ari the house manager was amazing. He was super responsive and helped me to organize transportation for our entire trip, private chef and massages. Definitely one of the best airbnb experiences I've had.

Had a wonderful stay with our kids on Spring Break. We stayed a few nights in Valladolid, then 2 nights in Holbox, this was our last leg of our trip. The home was a a little tricky to find, but Ari was on call and quickly helped us find our way.  We visited a few cenotes and beaches, but coming home after a day out was very relaxing.  We mostly ate near the home in the local neighborhood.  Daniela's home felt very safe, and Ari (property manager) was quick to respond with any questions or requests.  Daily cleaning service was a dream, lots of space and agree that it looks even nicer in person. Kids enjoyed both pools and their own spacious bedrooms. Thanks so much for sharing your home.

Honestly cannot recommend this place highly enough. The Villa was actually better than the pictures and had so much space. The rooftop was a highlight for us. Special thanks to Ari, Santiago and Daniela for their help throughout the stay. We will definitely be staying here again!

We had the most amazing time celebrating my bachelorette party. Daniela and her concierge team were amazing, responsive, and so helpful. Ari was there any time we needed him, and was so responsive. He gave us great recommendation to a ride service that kept us feeling really safe, and we luckily had the same person the entire time. I would definitely recommend staying here to anyone visiting Tulum with a group of 7 like us!

Thanks Masha for your fantastic review. We are so pleased you enjoyed your bachelorette party and your stay. You are welcome back anytime. A real pleasure to host you and your friends.

Place was better than the pictures and staff were super helpful

Thanks Nick. So glad you loved the place!  Come back whenever you want!

We had an awesome stay in this gorgeous villa! The host was very responsive, helpful and everything was perfect

Thanks Omer for your review. I am so glad that you enjoyed your stay. It was our pleasure to host you!

Beautiful home!  We thoroughly enjoy our stay in Tulum!!

The best Airbnb I have stayed at! The home was beautiful designed and functional. The daily cleaning service was great! Ari (property manager) made this stay a great experience with his attentiveness and knowledge. He was also able to get us a birthday day cake for a surprise and he executed with no issues! Steven (the host) provided us with a ton information needed for our stay that made adjustments to a new country a breeze. A great host ! Overall, a great home and experience! 5 stars!

Absolutely gorgeous property, the pictures do it no justice.  Great stay for our group of 8. Big enough for everyone to have their own space but great for gathering. Steven was very prompt with his communication and had great tips for our trip. Ari the house manager is AMAZING and very helpful. The Private Chef Marianna made us delicious meals during our stay.  Will definitely return.

Fantastic stay! Highly recommend and would definitely book again! The place is super comfortable and large. Steve and team do a great job in communicating and helping arranging every thing. I highly recommend the private chef! They go above in beyond in making the stay as comfortable as possible! The pool (both of them!) are perfect for cooling down. This place is amazing for groups - the bedrooms and bathrooms upstairs are large and spacious. Convenient location between the beach area and town.

We loved this place. The location is ideal (in quiet/cool/trendy La Veleta, which we grew to like more each day). The home is even better than described -- spacious and perfect for families/groups who sometimes want to all be together and sometimes want some space. (And hey, with two pools and a gym, what's not to love?) And I found the wifi worked really well, though the whole area's infrastructure is still developing so internet connectivity is good, though not perfect as is the case anywhere in Tulum. The host is exceptionally easy to work with and the communication is excellent. He's thought of so many things to make the home instantly welcoming and has considered every possible need. The property manager gave us some golden advice and helped so much on arrival. The housekeeper did a great job, was friendly and non-intrusive. I spent of ton of time researching accommodations for this trip, and this place ticked all the boxes. We felt safe, we enjoyed the jungle and the cool area of town, we loved the place we stayed in, and we easily got to everywhere we wanted to be. I also have read every review of this place and I'd simply say: if you don't like using insect repellent, some bumpy roads, the occasional brief power interruption, and some variance in internet connectivity, then don't go to Tulum. But if you are looking for the best kind of experience in Tulum, this place absolutely be on your shortlist -- it is fantastic!

This is a truly beautiful home with a concierge experience. It comfortably fit our party of 8 adults for a week-long stay. The beds were quite comfortable and the pools are amazing. The A/C and fans made each room pleasant to sleep in. Our group really enjoyed the ground floor pool. Obtaining food and water was relatively easy at this place. It was wonderful to find some basic complimentary refreshments available in the fridge, including water gallons, instant coffee, cream, soft drinks, and a bottle of wine. If you want to order in, the Tomato.mx app works best. Don’t skip ordering from or eating at Burrito Amor. Yum! The Gypsea Market is about a 15-minute walk from the house and has plenty of alcohol and basic food for your stay. Our group likes to cook, so we appreciated having access to kitchen supplies, a blender, and the rooftop grill. We were able to order groceries through Ari, who dropped them at the house while we were out. I strongly recommend bringing lots of cash to take advantage of house services and taxis. I can’t speak highly enough of Ari, the property manager. He was always on call via WhatsApp and usually responded within 90 minutes. He arranged services such as a COVID test administered by a nurse, taxi rides with a great driver (hey Erick!), an evening with a private chef, and more. I was impressed with his attentiveness and the professionalism of the entire staff. Ari even went out *twice* on his motorbike during the first evening to locate our friends’ lost taxis and help them arrive, which greatly alleviated everyone’s stress. He ensured we were safe and appropriately supplied with necessities at all times. Again, bringing cash helps him and the other service providers a lot. Thank you, Ari! My one piece of feedback is that the house is difficult to find based on the listing address. I sense it’s because Tulum is rapidly changing and map services don’t always keep up with new developments. We had best success with the Waze app. Thankfully, a PDF House Guide was provided ahead of time by the owner Steve with helpful directions. The verdict: Rent it, you will love it!

First off, I want to say that the villa itself is amazing! Two amazing pools, gorgeous high ceilings, windows and we loved that each room has it's own private bathroom. The Villa is a 10 for sure - a few basics come stocked in addition to towels and bedding such as: shampoo, conditioner, body wash, coca-colas, beers, mineral and flat water, chocolates and those are replaced on a need basis. We absolutely loved the rooftop warm pool and spent many a night up there taking in the stars. To be clear on the location this is about a 5-10 drive into Tulum city proper and about a 20ish minute drive to Tulum Beach. There is much construction around the area but it didn't bother us much. The home is also just down the street from Holistika - with vegan food, spa, yoga, and a gorgeous (yet buggy) art walk. The reason I am leaving such a low review isn't for the villa itself but for the difficulties we had with planning with the on-site caretaker. I spent so much time following up with him about rides to/from the airport and organizing our in house chef that it actually distracted me from the vacation daily and leading up to our stay - to the point that I can't not mention it. As of 3 days before our arrival I still had not received airport pick up conformation nor any details about our chef + team. I had to follow up about everything (scooters, bikes, rides, chef, massages etc.) at least 2-3 times before anything was set up. And oh man, the Chef situation was unreal - no communication or clarity - I had to reach out to the Chef team myself directly to get anything done and the amount of time I spend while on my vacation dealing with this was beyond frustrating (every morning was spent dealing with this - not my favorite way to start my day.) There was also a lack of clarity on pricing, deposits, etc. for almost everything and so much confusion/ back and forth that could have been easily avoided with a more on top of it, direct and luxury trained care team. There are so many good reviews of this team which is why I chose this villa and to say I was disappointed is me being nice. If you're really desiring a stress free, luxury experience this may not be it. If following up and having to deal with things daily while on vacation won't bother you - go for it! The house is amazing.

Hi Jessica, thanks for the review and for taking the time out to discuss the issues you had with the external services. It is unfortunate that your review is primarily aimed at services that are, to a large degree, beyond our control. Having discussed the issues with the service provider, in this case the chef, it was indeed a misunderstanding due to members of the chef´s team going on vacation.   As I explained, the house makes no money off any of the suggested services, and there is no obligation to use the service providers we suggest. Having said that, I have followed up with the team on the ground to ensure that the issues you had were a one-off and that if these service providers did not respond in a prompt manner, and deliver an excellent service (chefs, drivers, masseuse, etc), then we will change them for others.  I have also asked the team on the ground to make sure they respond promptly and provide all information on costs of services (including deposits, etc). It is a real shame that this had a negative impact on your vacation, and I apologise for this. It really has been a one in a hundred issue (just read all the other reviews) and we have taken steps to make sure it does not happen again.   I would ask that in the future, you discuss the issues with the owner of the property before issuing a review. I reached out half-way through your stay, and you told me that "everything was good", I then followed up once you had left and you mentioned some issues and that you would explain later, and never got back to me before issuing the review. I think it is fair to say that the house, which in your own words was amazing, should not be receiving 100% of the brunt of criticism for services provided by a third-party. I do however wholeheartedly appreciate your willingness to try to modify the review for the house, as well as your apology, but by then it´s too late.   In the end there are always positive take-aways, and we will learn and improve from this situation. Thanks for staying and I really hope you will give us a second chance to prove ourselves. Take care

This place is fantastic. Steven has excellent communication and provides information for everything you might need visiting Tulum, from how to navigate a car rental, tips on driving, and things to do; and is readily available for any questions. The house is spacious and great for a large party. The daily cleaning service is convenient and makes cooking breakfast before you leave wonderful (please tip the maid well; the house is enormous). Jose, who is on the ground for ANYTHING you need, is hospitable and fixes any issues immediately. One thing to remember is that you are in nature, and the beauty of nature is that internet connection is unstable sometimes, not a negative, in my opinion. There are many current and previous world wonders in the area; therefore, internet instability is not worth mentioning. I did only to inform.

Steven’s place was awesome! It’s near Holistika hotel/spa and so I went there a couple of times for breakfast and lunch. Make sure to check out the gift shop and use it as reference point for a taxi as GPS still doesn’t get you exactly to that villa. Ari the house manager was awesome, he got us info for a Chef our first night and a taxi driver that know the location to to villa (they are a little pricey but works out if you’re in a jam). The house is lovely and sparkling clean. There is cleaning services daily except Sundays (worth the cost of the place alone especially since trash is emptied daily in the kitchen and bathrooms (can’t flush toilet paper so we used doggie poo bags for soiled paper..but still I wouldn’t want that sitting in the trash for days). It is far from that hotel/beach zone, but we rented a car (beware of police bribes) and paid for parking, it’s close to downtown tulum (you could walk but it would take you a while). We either walked up Holistika to catch a taxi, took the rental or called the taxi service Ari provided to get everywhere. We enjoyed the pool and sat around lounging during our breaks everyday, loved all the bathroom space for us girls and the gym although we never got a change to use it. Ari provided groceries for us and spoke to the various chefs that came in to cook for us to coordinate directions. I’ll definitely stay here again when I’m back in tulum. Lots of construction going on so can’t wait to see what the neighborhood will look like in a years time as the architecture in tulum is soooo gorgeous.

This place is spacious, comfortable, and awesome. Plenty of rooms with a huge kitchen. We thoroughly enjoyed our stay. Thank you so much for hosting us!!

Beautiful place. Steve and his property manager were very responsive and made the trip as seamless as possible.

The stay was amazing Steve reached out a few days into the trip to make sure things were going good. Prior to the trip he was very accessible for questions and suggestions. The place originally was a little difficult to find as the listed address is not correct. The property manger Ari was able to be reached and corrected the issue. Ari was great at all hours of the night and there to fill whatever request.  I highly recommend staying at the property for a great time while in Tulum.

We had an amazing stay! The place is ginormous even bigger than it looks in the photos!! It was super clean and exactly as advertised! When we booked we were immediately sent a message and pdf from the host of allllll the info you need during your stay. It had town maps, food recommendations, attractions, etc.. The host has a local liaison that we worked with the entire trip that booked our shuttles from the airport, would book any excursion, I even sent a grocery list ahead of time and he had the house stocked on arrival for a tip! My only callout is that it is on the very far edge of town so you will most likely be needing to order vans to take your group anywhere. There are definitely some restaurants within walking distance but I would suggest renting cars once you make it to Tulum to get you around and save money.

Steve’s house was one of the best decisions we made for our trip! He provided us with so many great suggestions and information about the area. The house was beautiful, and every detail was well thought out-we felt like it was our own special place tucked away in the middle of town for the week. The property manager, Ari, was immensely helpful. He stocked the house with groceries before we arrived, set us up with a great taxi service for the week, and even arranged at-home COVID tests for us before we left (and so much more!). Our trip was stress free thanks to him! You want to book Steve’s house for your trip! Go hang out with your friends on the rooftop patio, make a cup of coffee and sit by the pool, walk down the street for some tacos and tequila, ride a bike to a cenote, and dance down at the clubs on the beach!

A beautiful home with great amenities. Very spacious. We got to utilize the pool, gym, and jacuzzi everyday. The daily cleaners made coming back to the airbnb after a long day feel like such a luxurious stay. Excited to come back!

The place was a little challenging to find at first so Ari, who is super sweet, met us at the nearby hotel Holistica and accompanied us to the villa. When we got there we could not have been more enchanted. We love the design of the villa which blends modernism with a local/wabi sabi flair. We thought the sugar skull theme throughout the home was a really nice touch. We were also enthralled by the luminosity and open feeling provided by the expansive floor to ceiling windows and super high ceilings. The bedrooms were large and comfortable, each with a private en suite bathroom. The layout of the home on the first floor made it perfect for us to hang out whether we just wanted to enjoy board games or a great family dinner at the very large and beautiful wooden dining table. The top floor roof deck was where we spent most of our evenings enjoying a barbecue or soaking in the large heated jacuzzi while watching the sun set. The bright roof top gym, is where we started our days. The gym is the most fully equipped home gym with three state of the art cardio machines (bike, treadmill and elliptical), weights, barbells, yogas mats, water fountain and more. Starting our days working out hearing the birds chirping and seeing the sunrise felt magical. The location is across the street from Hotel Holistica which, with its open air art exhibit and vegan/vegetarian menu, was a real bonus for us. Also we scheduled other activities there such as massages, yoga and a Temazcal ceremony, what a treat! Steven and his lovely staff go out of their way to ensure that we felt pampered. We had soda, seltzer, beer, sun lotion, chocolates, plenty of towels, wine and champagne glasses! We had a safe spot to park our car. To Steven, Ari, Leydi and everyone from the staff who made our stay a most enjoyable and memorable vacation we say a bigTHANK YOU!!!

We had an amazing stay at the villa. As soon as we booked the owner  (Steven) reached out and greeted us personally. He put us in touch with Tania who would help us during our stay. She met us at Holistica resort for check in from which we drove to the villa (2 min drive). We were wowed when we saw how beautiful it is. Pictures don't do justice. Steven and Tania were in contact with us through out our stay. We had endless replacement of towels service which most places in Tulum charge for.  There were many board games available for the kids which they enjoyed. Fresh high quality coffee for us to enjoy. Steven welcomed us with stocked up fridge with wine, beer, chocolates and drinks for the kids. We thought it was very sweet and thoughtful. He also sent us detailed recommendations on beach clubs, restaurants and activities. Front entrance has a security guard from 4pm until morning. Area itself is very safe and peaceful. Upstairs patio has a heated jacuzzi as well as sitting area, BBQ, and gym. Every room had air conditioning. Staff was very helpful. Main pool was cleaned daily. We are above and beyond grateful and will definitely come back again. We Stayed at the villa Feb 2-7.

Steven was responsive and had a thorough guidebook for our stay which was super nice and helpful to have. The house is as gorgeous as the photos. Nestled in between 2 other villas. If any minor issues arose, he handled it promptly and did everything to make sure we we left happy and relaxed. Property manager was helpful in stocking our fridge and renting us bicycles to get around. Overall great stay. 👍🏼

Great stay! A little off the beaten path but we loved that! Staff around during our stay was super helpful!

The house is very beautiful, spacious, comfortable and cozy. We felt very comfortable, safe in the house. The host and his team took care of us and made our stay at this amazing property easier. We loved the roof of the house and the comfort of the rooms. The house is perfectly decorated, equipped and ready to enjoy.  It is a property that would recommend family and friends. We would definitely come back.

La casa es muy bella, amplia, cómoda y acogedora. Nos sentimos muy cómodos, seguros en la casa. El anfitrión y su equipo nos atendieron y facilitaron nuestra estancia en esta increible propiedad. Nos encato el roof que tiene la casa y la comodidad de las habitaciones. la casa esta perfectamente decorada, dotada y lista para disfrutar.  Es una propiedad que rexomendaria a familiares y amigos. Sin duda volveriamos.

great place to visit. housing was exactly as described. hard to initially find, but once you do it is easy. very close to downtown Tulum, but can be a trek from the beach. keep that in mind depending on where you plan to visit the most. all in all it was more than worth it and me and my party really enjoyed ourselves.

We thoroughly enjoyed our break at Villa Alux! The home itself was beautifully located down a quiet street but within walking distance to what became some of our favorite restaurants. The villa is lovely and well stocked with everything we needed for our week long stay including great kitchen appliances, abundant crockery and glassware, ample towels etc. Homeowner Steven and his property management staff were always responsive and incredibly helpful. In all, a beautifully relaxing vacation that we enjoyed immensely!

This place is beautiful, and honestly had more space than we knew what to do with. The kitchen/dining area is great for entertaining, the rooftop is gorgeous, and the office is perfect for those working from home. Steve and Tania were extraordinarily helpful and always ready to help with any questions we had. 10/10 would stay again.

Lovely villa and we thoroughly enjoyed our stay. Only thing to note is that if you don’t have a car you’ll spend a fair bit of money on taxis, especially to the hotel zone, and the villa itself isn’t very sound proof so not the best for those who like a lie in!

The best vacation we've ever had! We loved our stay at Steve's gorgeous Tulum villa. It was HUGE and the service that came along wit the booking was 10/10. I know our vacation wouldn't have been as great if it weren't for Steve + Tania's help - booking taxis, airport pick-ups, COVID tests at our house, personal chef, drinking water delivery, cleaning service for house and pool, cenote tour, etc. It was so special. We felt safe the entire time and will 100% be back. All of us were blown away by the beauty and cleanliness of the Airbnb. I've stayed in Airbnb's all over the world and I've never experienced service like this. Above and beyond! BOOK THIS SPOT NOW before we book it again. Because we will. :)

Steve’s house looks exactly like the pictures. It’s a very beautiful space. Went with a group of 3 couples and we had the right amount of space for all of us. Each room had its own bathroom. We had cleaning services come and do laundry, beds, and dishes daily. The fridges were stocked with beers and condiments. Coffee pods were available for the Nespresso machine and all appliances needed were included in the kitchen. Tania the property manager was available 24/7 for any questions we had on the house. She was helpful in setting up breakfast and dinner on certain nights and getting us in contact with a local cab service that picked us up at our door when needed. She even scheduled our covid test to be done at the house, it was super convenient. I would absolutely stay here again!

This villa is amazing. It has everything you need and more. We had an amazing time and everything was perfect! The host was super accommodating with any and all requests.

Steve was a tremendous and very attentive host, and his Villa is absolutely beautiful! He went over and above to attend to and resolve our issues. Highly recommend trying out the private chefs! We will be back! 5/5 stars

Steve's home is even more beautiful in person, we were a group of 7 and REALLY enjoyed our entire stay. I loved the attention to detail throughout the entire home.   The fridge was fully stocked up with goodies which was a surprise for us (never experienced that at another airbnb) , he has some meds for you to use if needed , pretty much any appliance you might need in the kitchen . I didn't feel like we missed anything throughout our entire stay. Tania the property manager is literally on call at any time day or night, If i messaged her for any reason she was super quick to reply and very friendly,  Steve is also very much available if needed and both constantly checking if anything is needed. The maintenance guy would be at your doorstep within 5 minutes when needed as well as well as the cleaning crew. Steve and Tania were also very helpful when it came to our trip with suggestions on what to do , the covid  test accommodations, how to get from place to place which was very helpful being our first time in Tulum.

This place looks much better in person and we enjoyed our stay..such as beautiful and comfortable place!

Steven’s place is amazing! We had a big group of 8 and it accommodates us perfectly. There are tons of common area for chatting, having dinner and hanging out. The host was incredibly helpful. There was room service everyday and they arranged lots of things for us. Will come back!

One of the best Airbnb stays I’ve had. Steve and Tania and the team on the ground made our stay so easy and comfortable. They prepared a fridge fully stocked with groceries, delivered extra blankets, scheduled COVID tests, booked massages and a private chef’s dinner (delicious) and airport transportation on our behalf…the list goes on. They generously allowed an extended check out time when one of our group wasn’t feeling well (stomach virus) enough to travel. Steve shared excellent advice and activity recommendations tailored to our interests, not to mention an impressive guidebook. He and Tania were extremely communicative throughout the stay. Our group actually ran into many non-Airbnb issues (dehydration, aforementioned stomach virus, a foot injury on the beach) that caused a bunch of stress on our trip. But the Airbnb was a source of rest and relaxation and we were always thrilled and relieved to return to it every night. We even utilized the doctor info on the fridge at one point to call one to the house. And on top of all this, the house is gorgeous! The bedrooms are comfy and the pool and hot tub are lovely. Our group loved using the gym every day too.

Wow before we even came Steven reached out with a personal guide on everything that can be done in Tulum. He connected me with his friend for scuba diving who was an amazing guy. Anytime there was a small issue with anything his house manager Tania responded instantly. Tania his house manager is the most incredible kind person who can connect you with anything you want to do. The combination of Steve and then Tania when i get there made it by far the best Airbnb I’ve ever stayed at. I can’t say enough positive things about Steve’s place it was a dream to stay here. Tania is the best house manager in the world !!

The house was amazing. It has an open floor plan and the decor was great. The house has two floors and a rooftop. The room on the first floor has two double beds, and there are three bedrooms on the second floor. The rooftop pool can be heated upon request. It’s really calming up there. Tania was the Property Manager and she was great. She helped us out a lot during our stay. From booking transportation, decorating the house, and getting us some homemade cupcakes (that were delicious). If we had any questions, she did her best to answer them (fast response time). Lady was the Housekeeper and she did an amazing job. She came to clean every afternoon. She was great. We would definitely recommend this house for a small or large group.

We had an amazing stay at Steve's place! The house was clean and beautiful and accommodated all 8 of us so well. The beds were so comfortable and the A/C was great to have in during July. Tania helped us with all of our questions and helped us with booking a chef and transportation during our stay. It was nice to have Holistika just around the corner to grab breakfast in the mornings! We can't wait to come back!

We had an amazing time staying at this villa! It was truly beautiful. All the amenities were great (pools, rooftop, gym). The AC worked great in each room which was very nice. Steven and others did an amazing job at helping us plan the trip and gave some great suggestions on where and how to get places. Would 100% stay here again!

The house and staff are spectacular!  Steve was so great and easy to work with.  About a week before our trip, there was a bit of an issue with the credit card, and the reservation got cancelled due to a bank error.  Steve understood, and worked with me to block off those dates until I had everything sorted with the bank to re-book.  I was greeted upon arrival by the house manager Tania, who gave me a tour of the property, went over all of the rules, and had a lot of helpful suggestions.  She made herself available to us with any questions or concerns that we had during our week long stay.  Jose and Lady were our daily staff at the house, who were most gracious and kept the house neat and tidy with daily made beds, fresh towels, and clean pools.   The house itself is stunning; it is minimal and gorgeous in design, spacious, and has all of the modern necessities one could need.  We loved having a gym and really enjoyed the 3rd floor deck area with the dip pool and bbq grill.   This trip was to celebrate my 40th bday, with 4 other women, from NY to LA, and we all felt safe, secure, and looked after, and all had the most marvelous time! In short, to describe our stay, I would describe it as: Architecturally beautiful, central location, easy and efficient communication!  Thank you Steven and staff for making my 40th birthday celebration so special and memorable.  Looking forward to my next stay with you guys. Cheers!

Villa Alux was incredible for our girls trip and turned out even better than the photos! The house suited all of our needs while being big enough to allow for privacy for anyone who needed to work remotely. Additionally, Tania and the rest of the house staff (chefs, housekeepers, etc ) were amazing and really made our trip even better than we could have imagined, we barely had to lift a finger which made it a really spectacular vacation and getaway. The house was also perfect in case we did want to have a low key day at the villa with plenty of areas to hang around outside as well as inside. If you do plan to work remotely, I do recommend bringing a MyFi for video calls, etc. Once all of our devices were connected it did slow down a bit, but that is to be expected. Location-wise, it was a quick taxi ride into town and a little bit longer to get to the Jungle Road. It is an up and coming area in Tulum so while there is construction, there are also a bunch of cute shops and food nearby.

5 STARS! Why? Here are several highlights below: Excellent Conflict Resolution - We had a small issue where the battery for a fire alarm was running low so it started beeping on our second day. We informed our host on Whats App and the issue was resolved by the time we returned from lunch. Convenience - We were surprised to see a small team of house keepers leaving as we were returning from an excursion. We had planned to tidy up to prepare for dinner but that was already done! Even the dishes were all washed and ready for our next use. Sorry for leaving dirty dishes! Thank you for taking care of it before we did! Thank you for making our bed each day too! I have never had an Airbnb that included cleanliness maids like a hotel before. Excellent touch! Flexibility - Flash rains were somewhat frequent on the week that we came so our group borrowed all of this Airbnb's umbrellas out for every outing. At the end of the trip, we were missing one and we must have left it at a restaurant. I have been to other Airbnbs that were jerks for each and every little thing, even things that genuinely were not caused by me or my group. However, relieves a ton of stress to know that little things like this would not damper our overall trip and they were kind to just let it go. If any issues happen, just communicate and it's all good! Communication - There are two points of contact for all needs relating to this home. For either Steven or his property manager Tania, they respond within seconds or minutes. Whether it be suggestions, directions, services, or questions on anything, the reliable immediate response sets this host different from the rest. Excellent reliability. The home itself, wow. A pool downstairs between living room and dining table, a jacuzzi and gym on the third floor, air conditioning and its controls in each room, talk about comfort and chill!

The host went above and beyond-made reservations for all the restaurants and plan our whole trip basically! The Airbnb, was exactly like pictured and super clean- we had maids everyday! I also left something at the Airbnb and she mailed it to me. Amazing experience !!!!

Hi Jazzlyn, thanks for this great review. I will let the property manager and staff know that you and your group were happy with the stay. Really appreciate your visit, and hope you will come back again in the near future. Take care

This house was an amazing home to us for almost a week. There was so much room for our friends to enjoy all the lovely spaces the home had to offer! It has a unique vibe that made you feel like you were part of the Holistika Resort that was right next door. Both pools were perfect. The rooftop terrace was magical day and night. The rooms were clean and comfortable. There were more than enough amenities at the home that were so thoughtful and appreciative. The owner and the host were both so accommodating, responsive, and respectful. Villa Alux was a great home for our time in Tulum! Gracias!

Thanks for the review, it´s really heartwarming to get such a glowing review. I agree, the rooftop is magical, that´s where most guests seem to spend their time while at the house. I hope you guys can come back and visit us again. Take care

Steven and the whole team we're very welcoming and we're always a quick text message away if we ever needed anything. The place is absolutely stunning and the cleaning ladies are all very friendly. 5/5!

Thanks for the grat review Nicolas, I will pass on your message to the cleaning staff, they try really hard and will be pleased to receive your praise. I hope you guys can come back in the near future. Take care.

This place was great for our big group! There was ample bedding, strong air conditioning, and it was clean and spacious. The best part of the property is the management team - Tania and Juan. I’ve stayed at many Airbnbs and they were the most responsive and helpful property management/concierge team I’ve ever had. This was so helpful for booking cars, asking for recommendations for restaurants, booking excursions etc.The house also came stocked with masks, drinks, water, etc.and the daily housekeeping was a nice touch. Note that the house is ~10-15 minutes from the jungle region and 30-40 from the hotel zone and there isn’t much around as there’s a lot of construction to buildup the area. Overall, great value for the Tulum area!

The villa is everything in the ad and more! We had a fabulous stay. Host thought of everything and made our stay wonderful. Excellent airbnb!

Everything was perfect from the moment you hire the service. The house is amazing, it has all kinds of details to enjoy your vacation. The host and manager are professional and responsive to any need. It exceeded our expectations in every way. Unbeatable, highly recommended

Todo perfecto desde el primer momento de la contratación del servicio. La casa es increíble, cuenta con todo tipo de detalles para disfrutar de tus vacaciones. El anfitrión y la manager profesionales y resolutivos ante cualquier necesidad. Superó nuestras expectativas en todos los sentidos. Inmejorable, muy recomendable

Steven and Tania are a dynamic duo. There was absolutely nothing we needed that they couldn’t help with. The place is also absolutely STUNNING and just like everyone said, the pictures do not do it justice. There is also a cleaning crew that comes everyday, also do not buy water as they provide water for you. (We made the mistake of buying like 10 packs of bottle water, woops) If you’re in Tulum then villa alux is for you, thanks for an incredible stay Steve! We’ll definitely be back!

Wonderfully furnished villa with amazing amenities!! The host is extremely helpful and very responsive. We had a fantastic time and will definitely be back!

Stevens place was exactly as described. Great amenities and space. Every room was cozy and included a full bathroom which was amazing. The response time from Steven and his team was super quick and efficient. We had no issues and were so pleased to have a great maid staff that came and made sure our stay was spotless the entire time. Perfect Airbnb for families or groups trying to get away to the Jungle and get the full Tulum experience

Thanks for that fantastic review Davis. We are so glad you guys enjoyed your stay. I will certainly pass on your compliments to the staff, they will be really pleased to know you felt at home. We hope to see you back very soon, take care.

Overall, this house was really pleasant to stay in for a week with a large group of friends. The size of the house is very spacious with common areas for lounging and/or working. The design is simple and chic and each room comes with thoughtful things such as a mosquito light to USB ports for charging. The beds are very comfortable (I have chronic neck/shoulder sleeping issues and it was very comfy). I will say the queen beds are more like full sized beds but again, super comfortable to sleep in. The rooftop is the perfect space to hang with hammocks, comfortable outdoor sofa/chaise and an outdoor wet bar with refrigerator. The rooftop gym is pretty nice and was a huge perk to the house. It’s an actual gym with equipment as if you were at a hotel/workout studio. Service/Hospitality: The daily house cleaning service was great and helped you focus on relaxing. The maintenance and staff members were respectful and abiding by Covid precautions wearing masks to enter the house. Steve the host checks in on his guests to make sure you’re taken care of and Tania the concierge is your everyday resource for recommendations and any help that may be needed and very quick to respond. Location: It’s a little on the outer edge of the central part of town and about 15-20 minute drive to hit the Tulum beach strip, but for the amenities and space you get you really don’t mind it. It’s walking distance from Holistika Tulum, a chic wellness center and hotel where you can take amazing yoga classes, grab a healthy juice and vegan breakfast at their outdoor cafe and more. About a 3 minute drive towards the main road is a co-working space and cafe perfect for those who may be working remote. The road to the house is very bumpy so drive slow, it’s just unpaved with some deep pot holes. This is one of 4 villas next to each other and there are apartments across the way being developed but it’s very quiet overall as they emphasize a noise curfew and no parties at the villas. Power outages: What you hear is true, Tulum Wifi can be spotty and because of the infrastructure of the town with rapid development growth, sometimes there are occasional power outages. The WiFi at the house was pretty stable and strong (we stayed at another house the week prior that had way worse WiFi than here) to work from home. However, there were 2 instances during our week stay where the power did just go out in the middle of the day which did disrupt some of our workdays. Tania and the team were quick to respond and look into it and while it is out of their control and was a city power grid issue, she still dropped off a bottle of champagne and apology for the inconvenience which speaks to the service and hospitality. We truly enjoyed the stay and would recommend it for large groups who want a nice spacious house (+ gym!) for a long term stay to work, relax and enjoy.

Thanks Charlene for the great review despite a couple of issues you guys encountered. It has been an absolute pleasure hosting your group and really hope you will come back, this time we will keep our fingers crossed there are no issues with the region’s power supply, being in the jungle has its down-side. Really appreciate your comments about the gym and the staff being so helpful, they will be really pleased to read your review. Please take care and come back soon. Regards, Steve

Best place for your holiday, its like a dreaam

The houses is amazing, we had an amazing stay there for two weeks. The architecture is very Tulum vibes, the furniture and decorations makes the house very cosy and welcoming. The host Steven and the staff were amazing from the day we made the reservation until after we checked out making sure everything went well. Tania the "housekeeper" is an amazing person, she provided guidance/recommendations, helped us with local tips and to book a chef to cook for us during our stay, she solved any issue that came up in a timely manner. The Villa was very nice, quiet and nice flow of people - we felt safe there. Location wise the fact that is nearby Holistika made it easier for us to locate ourselves and get transportation. We had a great experience and we definitely recommend the place!

Extraordinary place, great host, always attentive to our needs, the wonderful house with everything you need to have a good time, super well equipped. Definitely a place to return to

Extraordinario lugar, gran anfitrión, siempre al pendiente de nuestras necesidades, la casa maravillosa con todo lo que uno necesita para pasarla bien, súper bien equipada. Sin duda un lugar para regresar

Muchísimas gracias Benjamín, todo un placer tenerte a ti y a tu grupo como invitados. Es un orgullo recibir reviews como el vuestro. Espero que volváis muy pronto. Cuidaros mucho.

The pictures don’t do the place justice. The villa is absolutely amazing. It may be a little tough to navigate the roads to get there, but Tania was waiting to guide us as soon as we arrived. The spaces will be familiar from the pictures you have been drooling over, but it will be bigger and even more stylish than you anticipated. From reaching out ahead of time, to all the recommendations and offerings, Steven and Tania are incredibly gracious hosts that will do everything they can to make sure you have an amazing time in Tulum. Adding to the magic of Tulum is Villa Alux, with small touches and local art scattered throughout, we knew as soon as we walked in that we were going to have a great vacation (and we did). The beds were all super comfortable and the showers are great. Every bedroom has its own full bathroom which is stocked with shampoo, conditioner and soap in addition to an outdoor shower on the roof and a large standing shower in the extra bathroom on the ground floor. The gym was great for getting a few workouts in during the trip. The roof and the main level outdoor areas are great for hanging out (just mind the neighbors at night). If you plan to spend a lot of time at the beach, Erick has a great team of drivers that will pick you up on time and he is easily reachable on WhatsApp. Just do your best to plan ahead of time in case there is traffic or spotty cell service. He is also much more affordable than picking up a taxi on the beach for larger parties. We stayed for 9 days and our group was able to have a few people work from home each day but just be aware of WiFi limitations and ongoing construction noise during the day (slated to end soon) if your group plans to have a lot of people work from home for the duration of your trip. You probably are aware that Tulum is still being developed if you choose to come here instead of Cancun or Playa del Carmen. Overall incredible vacation that we couldn’t have had without Steven and Tania’s help. Everyone was refreshed and can’t wait to come back some day soon!

Hi Brooke, I am flattered with your fantastic review, thank you soooo much!!! It certainly has been a pleasure to host you and your group and I hope you will come back soon. I have extended your compliments to the team on the ground, much appreciated. Take care

Villa Alux is amazing! Steve was a gracious host and Tania provided expert coordination throughout my wife’s and my first trip in Tulum. Before arriving, Steve shared a complete guide to the house which also included recommendations for restaurants in the area and at the beach, as well as, cool things to do and services for hire. A few days before the trip, I was able to book a private chef to cook and grocery shop for us for the week at the last minute which really took the stress out of meal planning. I was also able to book all of our tours with Tania, all before even seeing the house. Providing the option to book all meals and trips in advanced really allowed us to relax from day 1. Upon arrival, Tania let us into the property, and gave us the tour of the house. Villa Alux is a beautiful large house nestled along the edge of the jungle which provided peace, and relaxation without being too far from the city. The area that surrounds Villa Alux is in development so there is work being done on the adjacent roads and properties, but nothing that would cause a major disruption or annoyance. While the property is spaced for large groups, my wife and I found it very intimate and a perfect place to celebrate our anniversary. When we entered the property, the chefs were already there preparing our dinner. The fridge was already filled with complementary beverages, wine and beer which was delightful! The recreational area and plunge pool on the roof were amazing. I rarely used the gym but found it a nice option to have available. Steve, the host, organized a special surprise for my wife and I on our anniversary which I thought was a truly nice gesture. I was able to book all transportation through Tania who provided the contact to a taxi manager, Erick. His taxis were always on time and available to take us anywhere from Cancun International Airport to Tulum beach. Our chefs prepared amazing food and our housekeeping services kept the place sparkling; all while adhering to Airbnb’s strict COVID-19 standards. The house was also equipped with a hand sanitizing station at the entrance and masks! By the end of our trip I contacted Steve to extend our stay since I loved the place so much. Fortunately for Steve, the place was already booked. If not, we would have never left 😄. Steve was able to provide alternative locations for the extended part of the trip which ended up being an extra 4 days. He didn’t have to do that , but being the good host that he is, did anyway. Thanks Steve and Tania!

Definitely giving this a 5 star review. Steve and his team were so great. The house is absolutely beautiful. Definitely worth your stay! My favorite part was the pool downstairs and the rooftop option. Gives you more privacy. Communication was amazing and the location is a perfect 10 minutes from everything. Definitely rent a car if you don’t want to get charged a lot through the taxi services. Thank you so so much for everything ! Would definitely come back !

Steven’s Villa exceeded all of our expectations! It was the perfect house for a large group- we decided to postpone our first day plans just to hang out at the house because it was so great. The house had everything you could need and more. Tania and Erick were so responsive and provided amazing service. If there was ever a problem or we had a question, they took care of it within minutes. My only complaint is that I wish we could have stayed longer!

Hi Sarah. So glad to have exceeded your expectations, that´s what we aim for and we really appreciate your positive feed-back. Let´s deal with your only complaint of wanting to stay longer, you are just a plane ride away and the doors of the house will be open for you guys in a flash. Take care and look forward to having you all back for another break.

A great stay for a quick girls trip. The house is just as pictured. Steven and his on property team were very responsive and made the experience that much better. Thanks to Tania, Angel, Mario & Erik.  We would recommend staying here, despite location being in a developing area, the construction was not bothersome and house was close enough to many restaurants, markets, and attractions.

The best I host I have ever had, he did everything possible to make my stay amazing. He made my birthday the absolute best.

Hi Richard. I am really glad your birthday was so such a success, 2020 has not been an easy year and I am so happy that the house and the service allowed you to disconnect from all the madness. Thanks again for your fantastic review, and hope to be able to host you and your group again soon. Take care and thanks for trusting in us.

Steven's place was amazing. He also had a wonderful host, Tania, who was also a gem. They are both really great on communication. The space was super clean and super spacious. This by far is one of the best airbnbs that I've ever stayed in. If you need any help or recommendation, Tania is there to help. If I ever visit Tulum again, I will for sure book with Steven.

Hi Dee, I loved the review!!! It would be hard to overstate how much I appreciate this sort of feed-back. I really hope you guys will come back soon, and stay for longer, you managed to get in a lot of stuff, but there is always a reason to come back for more. Take care and thanks for everything :-)

Let me start off by saying I LOVE THIS HOUSE!!! From the amenities to the daily house keeping and quick response of our local host Tania and Steven. It was a total of 14 of us celebrating my birthday. We stayed for 5 nights in this amazing home. We started off with 12 the max but once I reached out to the host for permission on adding an additional 2-3 people and any additional rates. He was on top of it to accommodate us with two inflatable beds which worked out so well for us. We rented a huge 15 passenger van which I recommend renting vs taxi . Parking is included and is free and always available. On arrival we were met by our local host Tania which gave us a tour of the home. The common area is so spacious we were even able to put one of the queen size inflatable beds down there and still have space. I like the fact board games were provided, the small touches I swear. The kitchen was open concept with bar style seating and comes with all the essentials needed for meal prep and cooking down to the seasoning! Refrigerator was big enough for all our foods and they even provided us with local welcome drinks! Cheers! All bedrooms come with full bathrooms with hair dryer and towels wash cloth and hand towels. A safe for your valuables plenty of storage for your clothes and shoes. The kicker...daily housekeeping! Whenever we’d come home it’s like we walked into the house brand new again, beds made up and everything. Never had issues with any of our items left out. It has a fully equipped office with printer for anyone needing to work away from home or taking online classes. The gym was fully equipped with air conditioning, water fountain, weights, cardio machines all in excellent condition. Right across was a full bathroom to shower. Jacuzzi was big enough to fit all of us if we wanted and cleaned daily with the pool. We didn’t use the grill but that’s out there too with small refrigerator! The home is nestled in a newly developing area so there’s other homes being built in the area as well. All in all I loved this home and I must say it’s one of the best homes I’ve rented on AirBnb. It’s fairly new too so even better. My group came with all the vibes and thankfully we left the home in one piece lol I highly recommend this home for any large group needing space, daily workouts, working away from home and being in common spaces for activities. If I were to name any cons about this home. I’d say there’s a tree in the entrance area that if you’re 5’6 or under you probably won’t even notice it but if you’re anything taller watch your head on those drunken nights! Trees are protected so they aren’t able cut them down which I’m for it! Protect our earth! Cellular service is not the greatest so WiFi is available and free. Another thing which isn’t really about the house but roads are under developed in Tulum so tread lightly making your way to the house if you have a small and low vehicle. Also keep in mind the house is in a developing area the roads may not show up on all mapping sites but our host did not mind helping us out with this on day one and can meet you at a set location. With that being said we weren’t far from anything 3-10mins the most. Our excursions were the furthest about 30mins or so I would say. I’m so grateful I found this home to ring in my birthday with my friends! I couldn’t have asked for anything more I hope this home sets the same vibes for you as it did for me! Enjoy! Thank you Steven and Tania!

Hi Sheila, it has been an absolute treat to have you and your group as guests in the house. I really enjoyed helping you with the recommendations for your birthday trip and then getting your feed-back on all the places and activities, this helps me to make better recommendations in the future. I hope you will come back next year for the follow-up celebration, and every year from then on. Next time, you guys are going skydiving, it seems like it was the only thing you didn´t get to try. Thanks for being such a positive force and making the most of your stay. Take care and the door is wide open for you guys, just tell the tall ones to enter the house via one of the side doors, the tree is here to stay.  :-)

Beautiful place! Super spacious. The host was very attentive to every request, and responded in only a matter of minutes. Highly recommend.

Thanks Kaiya. I really appreciate the great review and it sounds like you had a great trip. Music to my ears. I hope you guys come back soon. Take care

4BR Luxury Villa