100% recovered after "Otis" we already have all the Amenities! 8 Giant Pool Adult Pool Private beach club, Toboganes Spa Waterpark Gym Ludoteca Sala cine VIP 3 Restaurantes Tennis Cancha Ciclopista paddle court Beautiful green areas All bedrooms have their own bathroom and the service room is ideal for bringing their own service staff or nanas for the children, even many guests use it depending on the number of people. The space You have everything included to make your holiday unforgettable, the beach club is private and luxurious, they have transport in golf cars throughout the complex. The location is ideal and the main attraction is the proximity to the La Isla shopping center, there is a special door 20 meters from the tower to cross to the shopping center, you can take wheelbarrows and children easily without the need to bring a car. At night it is very practical, the Harrys restaurant is practically in front of the apartment and the SHU at 50 meters. Guest access The complex is designed for families, has all the amenities for children and adults, clubhouse with fully equipped gym, Spa with 7 massage cabins and shower, steam, sauna, outdoor children's games, playroom, game room with billiards and ping pong, 2 pools, garden and beach club, as well as courts of all sports. To go to the beach club you must request the golf cart to pass by you. The beach club has restaurant and bar service, also allows access to children. Other things to note It is MANDATORY to hire the daily cleaning service, it costs 400 pesos and rises to 600 pesos if it is a group of more than 8 people. She is a woman of all confidence, she is very good with small children she plays with them, she has a lot of patience and nice treatment. She cooks simple things like chilaquiles, quesadillas, eggs to taste, even more sophisticated dishes, the cost per cooking is $200.00 extra per day apart from cleaning, you can also bring things from outside if you need it and you are paid a taxi. The payment is made directly to her in cash, deposit or transfer. It is paid from the day of entry to the day of departure of your stay. From 10 people onwards it is necessary to pay for the extra person at $750 per night, we have extra mattresses and they can occupy the living room and the service room, babies, children and adults are taken into account. Check-in is after 3 pm and check-out is after 11 am please. If they require an ealy check-in or late check-out, we can manage it and each one has a cost of $1,500, we only ask you to confirm to be able to coordinate it. Residential rules. • NUMBER OF PEOPLE ALLOWED IN COMMON AREAS ACCORDING TO SQUARE METERS OF THE DEPARTMENT: 0 A 120 M2 6 PEOPLE 121 AT 160 M2 8 PEOPLE 161 TO 200 M2 10 PEOPLE 201 TO 240 M2 12 PEOPLE 241 A 280 M2 14 PEOPLE MORE THAN 281 M2 16 PEOPLE TABLA DE MULTAS AS PER INFRACTION: • Hieleras in pools or use of different towels in white $3,000 2da. Warning. • Pets in restricted areas and lifts $3,000 2da. Warning. • Use of inflatables of dimensions not allowed (Max. 120cm) $3,000 2da. Warning. • Service staff and/or Nanas using pools $5,000 2nd. Warning. • Towels and/or clothes hanging outside (Balcony rails) $3,000 2da. Warning. • Altering tranquility and excessive noise in terraces (Fiestas) $5,000 2nd. Warning. • Throw trash through balconies and spit neighbors terraces $5,000 2da. Warning. • Pets within pools $15,000 DIRECT FINE. • Circular up to 25km/h in parking lots $2,000 2da. Warning. • Use of quadrimoto, motorcycle, golf cart or car in track cycle and pedestrian paths (not included section of Bali to beach club) $5,000 2da. Warning. • Introduce vendors to common areas and/or concessioned beach area without administration authorization $3,000 2da. Warning. • Use of common areas without badge/bracelet $1,500 p/p 2nd. Warning. • Park in a foreign place (unless it is with the consent of the owner or the administration) or Parking in place for the disabled for more than 15 min. $2,000 2da. Warning. • Any other fault provided for in the regulation $1,000 2da. Warning.

## The Space

This property has fully recovered after "Otis" and now offers a complete range of amenities for a comfortable stay. The complex features:

- Eight large pools, including an adult pool
- Private beach club
- Waterpark with slides
- Spa with seven massage cabins, steam room, sauna, and showers
- Gym
- Ludoteca (children’s playroom)
- VIP cinema room
- Three restaurants
- Tennis court
- Paddle court
- Cycling track
- Beautiful green areas

Each bedroom includes a private bathroom. There is also a service room, ideal for bringing your own staff or nannies for children. Many guests use this room depending on the number of people in their group.

You will find everything you need here to make your holiday memorable. The private beach club is luxurious, and golf cart transportation is available throughout the complex.

## Location

The location is excellent, with the main attraction being its close proximity to La Isla shopping center. A special entrance is located just 20 meters from the tower, allowing easy access to the mall without needing a car. This is convenient for families with strollers and children.

At night, the location remains practical with Harry’s restaurant directly across from the apartment and SHU restaurant only 50 meters away.

## Guest Access and Amenities

The complex is designed with families in mind, offering amenities for both children and adults. Facilities include:

- Fully equipped clubhouse gym
- Spa with massage cabins, steam room, and sauna
- Outdoor children’s playground
- Playroom and game room with billiards and ping pong
- Two pools
- Garden and beach club
- Courts for various sports

To reach the beach club, guests must request a golf cart ride. The beach club provides restaurant and bar services and welcomes children.

## Additional Information

Daily cleaning service is mandatory. The cost is 400 pesos per day, increasing to 600 pesos for groups larger than eight people. The cleaning staff is trustworthy, patient, and excellent with small children. She can also prepare simple meals such as chilaquiles, quesadillas, and eggs, as well as more elaborate dishes. Cooking service costs an additional 200 pesos per day.

Guests may bring outside food, and if needed, a taxi service can be arranged. Payment for cleaning and cooking services is made directly to the staff in cash, deposit, or transfer, covering the entire duration of the stay.

For groups of ten or more, an extra person fee of 750 pesos per night applies. Extra mattresses are available, and additional guests can use the living room and service room. This applies to babies, children, and adults.

Check-in is after 3:00 pm, and check-out is by 11:00 am. Early check-in or late check-out can be arranged for a fee of 1,500 pesos each, subject to confirmation.

## Residential Rules

The number of people allowed in common areas depends on the apartment size:

- Up to 120 m²: 6 people
- 121 to 160 m²: 8 people
- 161 to 200 m²: 10 people
- 201 to 240 m²: 12 people
- 241 to 280 m²: 14 people
- More than 281 m²: 16 people

### Fines for Infractions

- Coolers or use of different towels in pools: 3,000 pesos (second warning)
- Pets in restricted areas or elevators: 3,000 pesos (second warning)
- Use of inflatables exceeding 120 cm: 3,000 pesos (second warning)
- Service staff or nannies using pools: 5,000 pesos (second warning)
- Hanging towels or clothes on balcony rails: 3,000 pesos (second warning)
- Excessive noise or disturbances on terraces (parties): 5,000 pesos (second warning)
- Throwing trash or spitting from balconies: 5,000 pesos (second warning)
- Pets inside pools: 15,000 pesos (direct fine)
- Driving over 25 km/h in parking lots: 2,000 pesos (second warning)
- Use of quad bikes, motorcycles, golf carts, or cars on cycling and pedestrian paths (except Bali to beach club section): 5,000 pesos (second warning)
- Introducing vendors to common areas or concessioned beach without authorization: 3,000 pesos (second warning)
- Using common areas without badge or bracelet: 1,500 pesos per person (second warning)
- Parking in unauthorized spots or disabled parking for over 15 minutes without consent: 2,000 pesos (second warning)
- Other violations as specified in regulations: 1,000 pesos (second warning)

Dulce

Bedrooms

Bathrooms

Maximum Occupancy

5BR house in Acapulco

Nautilus - Condominiums for Rent in Acapulco, Guerrero, Mexico

Excellent!!!! We spent a few incredible days. Ms. Noelia is an excellent cook We hope to return soon

Excelente !!!! Pasamos unos días increíbles . La Sra Noelia excelente cocinera Esperamos regresar pronto

It was a good place to spend time as a family.

Fue un buen lugar para pasarla como familia

Everything was very good, but they charged additional cleaning fees

todo muy bien, pero cobraron  tarifas adicionales de limpieza

The apartment is beautiful, the facilities 10/10 But everything was luxurious, the lady's food was delicious i recommend it

el depa está hermoso las instalaciones 10/10 Pero todo de lujo, la comida de la señora deliciosa lo recomiendo

Nice and spacious accommodation, equal to the photos, perfect location with many amenities, you have everything in the condominium, ideal to enjoy family vacations, the hostess is always looking out for us, we were very happy, we hope to return soon.

Bonito y amplio alojamiento, igual a las fotos, perfecta ubicación con muchas amenidades, tienes todo en el condominio, ideal para disfrutar vacaciones en familia, la anfitriona siempre al pendiente de nosotros, estuvimos muy contentos, esperamos volver pronto.

Everything is very good … very clean, very comfortable … Thank you for everything

Todo muy bien … muy limpio muy agusto … Gracias por todo

The place It is well maintained, but I do not like that the payment of domestic help is mandatory, as well as you also had to pay an additional fee for receiving the apartment clean, it would be good to be clear with those rules so as not to cause annoyance with the users.

El lugar Está bien cuidado, pero No me gusto que es obligatorio el pago de ayuda domestica, asi como tambien se tuvo que Pagar un fee adicional por recibir limpio el departamento, seria bueno sean claros con esas reglas para no causar molestia con los usuarios.

Very nice apartment, ideal for a family + of 10 people. The facilities of 5⭐️

Muy lindo departamento, ideal para una familia + de 10 personas. Las instalaciones de 5⭐️

The spot was perfect for what my family and I were looking for. I would’ve liked the complex to maybe have a few more food options, but then again we had some yummy food prepared for us while we were there.

everything is very nice, I recommend it, but it is the first time I have been charged extra accommodation for a baby, I have never been charged for the baby. from there everything was padrisimo.

todo muy bonito, lo super recomiendo, pero es la primera vez que me cobran hospedaje extra por una bebé, jamás me han cobrado lo de la bebé. de ahí en fuero todo estuvo padrisimo.

EXCELLENCE, would be the description of the service by the apartment. Extraordinary place, cleanliness, attention, amenities, rooms, etc. Sweet apart from being a professional in the service, she is a GREAT HUMAN! We'll be back soon to spend a few days with your family again, which will definitely be memorable!! Sweet thank you very much for everything! to you work team, for always being attentive to my family that is the most important thing for me. Blessings

EXCELENCIA, sería la descripción del servicio por el departamento. Extraordinario lugar, limpieza, atención, amenidades, habitaciones, etc. Dulce aparte de ser una profesional en el servicio, es un GRAN SER HUMANO! Pronto regresaremos para pasar nuevamente unos días en familia, que sin duda serán de igual manera memorables!! Dulce muchas gracias por todo! a tú equipo de trabajo, por estar siempre atenta a mí familia que es lo más importante para mí. Bendiciones

Dulce very well attentive the apartment very nice functional comfortable very good services I will definitely return

Dulce muy bien atenta el departamento muy bonito funcional cómodo muy buenos servicios sin duda regresaré

Everything was excellent, my family and I had a very pleasant end, the communication with candy was always excellent and the place is perfect👏🏻👏🏻

Todo estuvo excelente mi familia y yo pasamos un fin muy agradable, la comunicación con dulce siempre estuvo excelente y el lugar esta perfecto👏🏻👏🏻

Our stay was very pleasant, the beds are very comfortable and the whole apartment is very nice, Mrs. Teo cooks very rich and is very friendly, I highly recommend this place to rest and spend a pleasant vacation.

Nuestra estancia fue muy agradable, las camas son muy cómodas y todo el departamento es muy bonito, la señora Teo cocina muy rico y es muy amable, recomiendo mucho este lugar para descansar y pasar unas vacaciones placenteras.

Excellent for a family plan, very nice apartment, excellent communication, we will definitely return.

Excelente para plan familiar, muy bonito el departamento, la comunicación excelente, sin duda regresaremos.

The place was super nice, the pool and the beach were great, but there are a few things to note. First, it's on the platform that it has a elevator. However, the hoist was not working due to Hurricane Otis and we were not made of this detail. A member of our family has limited mobility and it was extremely difficult to get in and out of the apartment as it is in the sixth floor. I understand that due to the hurricane a lot of things are not working but then this service should not appear on their page. Honestly, if we had known about the elevator, we would not have booked. Upon arrival we were asked to leave a deposit of 5000 pesos in cash that they do not mention in the description When it comes to cleanliness, I don't think they're coming to an agreement with the workers. We stayed for only one night and both the day we arrived and the next we had to make calls to check that the cleaning service was already paid for from the app

El alojamiento estaba super bonito, la alberca y la playa también, pero hay algunos puntos que comentar. Primero, que en la plataforma se anuncia que cuenta con elevador. Sin embargo, el elevador no estaba funcionando debido al huracán Otis y no se nos hizo mención de este detalle. Un miembro de nuestra familia tiene movilidad reducida y fue sumamente complicado que pudiera subir y bajar del departamento ya que está en el sexto piso. Entiendo que debido al huracán muchas cosas no funcionan pero entonces no debería aparecer este servicio en su página. Sinceramente, de haber sabido lo del elevador, no hubiéramos reservado. Al llegar se nos pidió dejar un depósito de 5000 pesos en efectivo que no mencionan en la descripción En cuestión de la limpieza, creo que no se ponen muy de acuerdo con las trabajadoras. Nosotros nos quedamos una sola noche y tanto el dia que llegamos como el siguiente debimos hacer llamadas para comprobarles que el servicio de limpieza ya estaba pagado desde la app

Excellent place, the facilities of the Residential Island complex very friendly and comfortable for families with children, the place is super our expectations. The layout of the apartment is very comfortable for a large group. The beds are super comfortable, the apartment is quiet.  Dulce was very attentive and always responded. Ale coconuts us delicious, highly recommended. We would be happy to return!!

Excelente lugar, las instalaciones del complejo Isla Residencial muy amigables y cómodas para familias con niños, el lugar súpero nuestras expectativas. La distribución del departamento es muy cómodo para un grupo grande. Las camas súper cómodas, el departamento es silencioso.  Dulce fue muy atenta y siempre nos respondió. Ale nos cocino delicioso, súper recomendable. Con gusto regresaríamos!!

The whole organization upon arrival was very good and the apartment is as shown, a good place to stay.

Toda la organización a la llegada estuvo muy bien y el departamento es como se muestra, un buen lugar para hospedarse.

Excellent apartment , very nice everything

Dulce is an excellent host, the apartment is as shown in the photos, the place is very quiet and is very close to the La Isla shopping center, about two minutes by car, I would definitely stay there again.

Dulce es una excelente anfitriona, el departamento es tal cual se muestra en las fotos, el lugar es muy tranquilo y se encuentra muy cerca del centro comercial la Isla, como a dos minutos en automóvil, sin duda volvería a hospedarme ahí.

Dulce is very friendly and helpful. The place is super cute and nice. Very comfortable. Quiet area

Dulce es muy amable y atenta. El lugar súper lindo y agradable. Muy confortable. La zona tranquila

The apartment is very nice and comfortable. Very well equipped. Dulce was always available. I would definitely come back.

El departamento está muy bonito y cómodo. Muy bien equipado. Dulce estuvo al pendiente en todo momento. Sin duda regresaría.

Beautiful apartment and excellent treatment. I recommend it 100 percent

Precioso departamento y excelente trato. lo recomiendo al 100 por ciento

Everything was great ! Very private , clean and very exclusive ... it's definitely a different experience when going to Acapulco in Acapulco The service and communication with Dulce of the best !! Very helpful and friendly . 5 ⭐️

Todo fue de maravilla ! Muy privado , limpio y muy exclusivo … sin duda es una experiencia distinta al ir a Acapulco La atención y comunicación con Dulce de lo mejor !! Muy atenta y amable . 5 ⭐️

Amazing, I was able to relax and enjoy everything to the fullest

Increíble, me pude relajar y disfrutar todo al máximo

Excellent location, nice apartment, Dulce is an excellent host, first-class facilities, delicious food, it met all my expectations, we will definitely be back! Thank you!

Ubicación excelente, Dpto lindo, Dulce excelente anfitriona, instalaciones de primera, la comida riquísima, cumplió con todas mis expectativas, sin duda alguna regresaremos! Gracias!!!

Everything was super good, Dulce was always making sure we were comfortable and Mrs. Teo and Ale cook delicious food.

Todo súper bien, Dulce siempre estuvo pendiente de que estuviéramos cómodos y las señoras Teo y Ale cocinan delicioso.

Delicious vacations! The apartment is incredible and super comfortable, the entire complex is very good, my children had a lot of fun. Sweet always in communication and attentive to what we needed. Highly recommended

Deliciosas vacaciones! El departamento está increíble y súper cómodo, todo el complejo está padrísimo, mis hijos se divirtieron muchísimo. Dulce siempre en comunicación y al pendiente de lo que necesitábamos. Súper recomendado

Dulce is an excellent host and the apartment is amazing, they have it full of details to make the stay super comfortable! A great option, I would definitely come back again;)

Dulce es una excelente anfitriona y el departamento está increíble, lo tienen lleno de detalles para que la estancia sea súper cómoda! Excelente opción, regresaría sin duda ;)

excellent host, the apartment is quite comfortable, the cleaning girls also excellent service, everything in 💯

excelente anfitrión el departamento bastante cómodo las chicas de limpieza  también excelente atención todo de 💯

An excellent apartment to have a good day's rest. The apartment is spacious, comfortable, clean, and very pretty. Well-equipped, the condominium's facilities are very good, including the beach club. I would definitely come back. And communication with Dulce excellent

Excelente departamento para gozar de unos buenos días de descanso. El departamento es amplio, cómodo, limpio y muy bonito. Bien equipado, las instalaciones del condominio muy buenas, incluyendo el club de playa. Sin duda regresaría. Y la comunicación con Dulce excelente

Excellent attention from the host. The apartment is in perfect condition, its bedrooms are very comfortable. I highly recommend it

Excelente atención del anfitrión. El departamento se encuentra en perfectas condiciones sus dormitorios muy cómodos. Lo recomiendo mucho

The apartment is very nice, spacious and comfortable. At all times Dulce was waiting, definitely a place to return thanks!

El departamento está muy lindo, amplio y cómodo. En todo momento Dulce estuvo pendiente, Sin duda un lugar para regresar gracias!

5BR House