100% recovered after "Otis" we already have all the Amenities! 8 Giant Pool Adult Pool Private beach club, Toboganes Spa Waterpark Gym Ludoteca Sala cine VIP 3 Restaurantes Tennis Cancha Ciclopista paddle court Beautiful green areas All bedrooms have their own bathroom and the service room is ideal for bringing their own service staff or nanas for the children, even many guests use it depending on the number of people. The space You have everything included to make your holiday unforgettable, the beach club is private and luxurious, they have transport in golf cars throughout the complex. The location is ideal and the main attraction is the proximity to the La Isla shopping center, there is a special door 20 meters from the tower to cross to the shopping center, you can take wheelbarrows and children easily without the need to bring a car. At night it is very practical, the Harrys restaurant is practically in front of the apartment and the SHU at 50 meters. Guest access The complex is designed for families, has all the amenities for children and adults, clubhouse with fully equipped gym, Spa with 7 massage cabins and shower, steam, sauna, outdoor children's games, playroom, game room with billiards and ping pong, 2 pools, garden and beach club, as well as courts of all sports. To go to the beach club you must request the golf cart to pass by you. The beach club has restaurant and bar service, also allows access to children. Other things to note It is MANDATORY to hire the daily cleaning service, it costs 400 pesos . She is a woman of all confidence, she is very good with small children she plays with them, she has a lot of patience and nice treatment. She cooks simple things like chilaquiles, quesadillas, eggs to taste, even more sophisticated dishes, the cost per cooking is $200.00 extra per day apart from cleaning, you can also bring things from outside if you need it and you are paid a taxi. The payment is made directly to her in cash, deposit or transfer. It is paid from the day of entry to the day of departure of your stay. From 10 people onwards it is necessary to pay the extra person in $650 per night, we have extra mattresses and can occupy the living room ,the service room, children and adults are taken into account. Check-in is after 3 pm and check-out is after 11 am please. If they require an ealy check-in or late check-out, we can manage it and each one has a cost of $1,500, we only ask you to confirm to be able to coordinate it. Residential rules. • NUMBER OF PEOPLE ALLOWED IN COMMON AREAS ACCORDING TO SQUARE METERS OF THE DEPARTMENT: 0 A 120 M2 6 PEOPLE 121 AT 160 M2 8 PEOPLE 161 TO 200 M2 10 PEOPLE 201 TO 240 M2 12 PEOPLE 241 A 280 M2 14 PEOPLE MORE THAN 281 M2 16 PEOPLE TABLA DE MULTAS AS PER INFRACTION: • Hieleras in pools or use of different towels in white $3,000 2da. Warning. • Pets in restricted areas and lifts $3,000 2da. Warning. • Use of inflatables of dimensions not allowed (Max. 120cm) $3,000 2da. Warning. • Service staff and/or Nanas using pools $5,000 2nd. Warning. • Towels and/or clothes hanging outside (Balcony rails) $3,000 2da. Warning. • Altering tranquility and excessive noise in terraces (Fiestas) $5,000 2nd. Warning. • Throw trash through balconies and spit neighbors terraces $5,000 2da. Warning. • Pets within pools $15,000 DIRECT FINE. • Circular up to 25km/h in parking lots $2,000 2da. Warning. • Use of quadrimoto, motorcycle, golf cart or car in track cycle and pedestrian paths (not included section of Bali to beach club) $5,000 2da. Warning. • Introduce vendors to common areas and/or concessioned beach area without administration authorization $3,000 2da. Warning. • Use of common areas without badge/bracelet $1,500 p/p 2nd. Warning. • Park in a foreign place (unless it is with the consent of the owner or the administration) or Parking in place for the disabled for more than 15 min. $2,000 2da. Warning. • Any other fault provided for in the regulation $1,000 2da. Warning.

## The Space

This property is fully restored following "Otis" and offers a wide range of amenities to enhance your stay. The complex includes:

- Eight large pools, including an adult pool
- Private beach club
- Waterpark with slides
- Spa with seven massage cabins, steam room, and sauna
- Fully equipped gym
- Ludoteca (children’s playroom)
- VIP cinema room
- Three restaurants
- Tennis courts
- Paddle courts
- Cycling track
- Beautiful green areas

Each bedroom has a private bathroom. There is also a service room, ideal for bringing your own service staff or nannies for children. Many guests use this room depending on the number of people in their party.

You will find everything you need here to make your holiday memorable. The private beach club is luxurious, and golf carts provide transportation throughout the complex.

## Location

The location is excellent, with the main attraction being its proximity to La Isla shopping center. A special entrance is located just 20 meters from the tower, allowing easy access to the shopping center without needing a car—perfect for strollers and children.

At night, the location is very convenient. Harry's restaurant is almost directly opposite the apartment, and SHU is only 50 meters away.

## Guest Access and Amenities

The complex is family-friendly and equipped with amenities for both children and adults, including:

- Clubhouse with a fully equipped gym
- Spa facilities with massage cabins, steam room, and sauna
- Outdoor children's playground
- Playroom and game room with billiards and ping pong
- Two pools
- Garden and beach club
- Various sports courts

To reach the beach club, guests must request a golf cart pick-up. The beach club offers restaurant and bar services and welcomes children.

## Additional Information

Daily cleaning service is mandatory and costs 400 pesos. The cleaner is trustworthy, patient, and good with small children. She can prepare simple meals such as chilaquiles, quesadillas, and eggs, as well as more elaborate dishes. Cooking service is available for an additional 200 pesos per day.

You may bring items from outside if needed, and a taxi service is available for transport. Payment for cleaning and cooking services is made directly to the cleaner by cash, deposit, or transfer. Charges apply from the day of arrival until departure.

For groups of 10 or more people, an extra person fee of 650 pesos per night applies. Extra mattresses are available, and additional guests can use the living room and service room. Both children and adults are counted toward the occupancy limit.

Check-in is after 3:00 pm, and check-out is before 11:00 am. Early check-in or late check-out can be arranged for a fee of 1,500 pesos each, subject to confirmation and coordination.

## Residential Rules

Occupancy limits in common areas are based on the apartment size:

- 0 to 120 m²: 6 people
- 121 to 160 m²: 8 people
- 161 to 200 m²: 10 people
- 201 to 240 m²: 12 people
- 241 to 280 m²: 14 people
- More than 281 m²: 16 people

### Fines for Infractions

- Coolers or use of towels other than white in pools: 3,000 pesos (second warning)
- Pets in restricted areas or elevators: 3,000 pesos (second warning)
- Use of inflatables exceeding 120 cm: 3,000 pesos (second warning)
- Service staff or nannies using pools: 5,000 pesos (second warning)
- Hanging towels or clothes on balcony rails: 3,000 pesos (second warning)
- Excessive noise or disturbances on terraces (parties): 5,000 pesos (second warning)
- Throwing trash or spitting from balconies: 5,000 pesos (second warning)
- Pets inside pools: 15,000 pesos (direct fine)
- Driving over 25 km/h in parking lots: 2,000 pesos (second warning)
- Use of quad bikes, motorcycles, golf carts, or cars on cycling and pedestrian paths (except Bali to beach club section): 5,000 pesos (second warning)
- Unauthorized vendors in common or concessioned beach areas: 3,000 pesos (second warning)
- Use of common areas without badge or bracelet: 1,500 pesos per person (second warning)
- Parking in unauthorized spots or disabled parking for more than 15 minutes: 2,000 pesos (second warning)
- Other infractions as per regulations: 1,000 pesos (second warning)

Dulce

Bedrooms

Bathrooms

Maximum Occupancy

5BR condo in Acapulco

La Isla Residence Diamond - Condominiums for Rent in Acapulco, Guerrero, Mexico

I love it. It's totally worth it. The facilities are incredible; you really enjoy them. The host is super friendly and attentive. Very clean, some signs of wear on kitchen cabinets. They have a large TV, a large armchair, nice balconies, and are close to Oxxo and stores. The only thing I didn't like was that it's advertised as having 5 rooms, but it actually has 4, plus a makeshift bed in the alcove where the washing machine and the bathroom are. But I would definitely come back.

Me encanta, vale totalmente la pena. Las instalaciones son increíbles, se disfrutan mucho. El anfitrion super amable y atento. Mucha limpieza, algunos detalles de desgaste en muebles de cocina. Tienen una TV grande, sillon amplio, lindos balcones, cercania a oxxo y tiendas. Lo unico que no me gustó fue que se anuncia como 5 habitaciones y no, tiene 4 realmente y una cama improvisada en la cobacha donde esta la lavadora y el servicio. Pero volveria sin duda.

I loved staying in the apartment. The hosts' service was excellent. Very attentive to everything!! I would have liked the air conditioning in the bedrooms to be a little colder, but everything else was amazing!!!

Me encantó está en el departamento. La atención de los anfitriones fue excelente. Muy al pendiente de todo !! Me hubiera gustado el aire acondicionado un poco más frío de las recámaras pero todo lo demás estuvo increíble !!!

The apartment is beautiful, but the location is not what I expected

El apartamento es hermoso, pero la ubicación no es lo que esperaba

Good, very nice apartment and comfortable!

Bueno, muy bonito el departamento y cómodo!

An excellent place, the best care. They look forward to returning

Un lugar excelente, la mejor atención. Dan ganas de regresar

Excellent accommodation service, including cleaning and cooking

excelente servicio de alojamiento, con limpieza y cocina

Good communication, very good service from the moment they accept you. 10/10

Buena comunicación, muy buena atención desde el momento en que te  aceptan. 10/10

It was a very relaxing weekend: both restaurants were great, the kids had a blast going to all the pools. Lupita is an excellent cook, she took care of everything for us.

Nice apartment with an excellent location, safe and private complex and the hosts are always attentive.

Bonito departamento con una excelente ubicación, complejo seguro y privado y los anfitriones siempre al pendiente.

Very nice!! Very good service from Mrs. Lupita who helped us with the food

Muy agradable !! Muy buena atención de la señora Lupita q nos ayudó con la comida

A very comfortable and safe place to spend a very pleasant family vacation, we would definitely return.

Un lugar muy cómodo y seguro para pasar unas vacaciones muy agradables en familia, sin duda regresaríamos.

We had a great stay in a beautiful location. Thank you!

Thank you so much for all your support, you are the best, really

Mil gracias por todo su apoyo son los mejores de vrd

Excellent apartment, the location is very good as it has everything you need for a trip to the sea: large pools and an integrated beach area

Excelente departamento, la ubicación es muy buena ya que tiene todo lo que se requiere para un viaje al mar: albercas grandes y área de playa integrada

Very nice apartment, I love that they are super attentive and always care about you, their cook is great

Muy bonito departamento, me encanto que son super atentos y siempre se preocupan por ti, su cocinera es estupenda

Very attentive and friendly from minute 1, excellent accommodation. Highly recommended!

Muy atentos y amables  desde el minuto 1, excelente alojamiento. Súper recomendable!

Everything is very good, the place is beautiful, the photos do not do justice to how beautiful it is, the location is very good, it is in a very orderly and safe complex, my family and I had a great time and I would return!

Todo muy bien, el lugar es precioso, las fotos no hacen justicia a lo bello que es, la ubicación es muy buena, está en un complejo muy ordenado y seguro, mi familia y yo la pasamos muy bien y volvería!

The place is very quiet. My family and I spent some incredible days. Elenita cooks very well and it is one of the best meals we have tried. I slept very well. It has everything you need. The hosts are very attentive and are available. I would definitely come back

El lugar es muy tranquilo mi familia y yo pasamos unos días increíbles, Elenita cocina muy rico y es de las mejores comidas q hemos probado dormí muy rico cuenta con todo lo q se necesita los anfitriones son muy atentos y están al pendiente sin duda volvería

Everything was great, they were attentive from the moment we arrived until we left

Todo estuvo muy bien, estuvieron al pendiente desde el momento en que llegamos hasta que salimos

Diego was very nice and quick to answer questions, I would definitely come again

Diego fue muy amable y rápido para contestar dudas, sin duda volvería a venir

It is a very good place to go with family and some friends, they transport you in golf carts from the apartment to the club and the beach club, they should just ask any of security to come your apartment cart for you to the beach club. In general everything amazing and the cleaning and kitchen staff makes breakfast very rich, it is worth %100 to pay for their support.

Es un alojamiento muy bueno para ir en familia y algunos amigos, te transportan en carritos de golf de el departamento al club y al club de playa, solo deben que pedir a cualquiera de seguridad que venga el carrito de tu departamento por ti al club de playa. En lo general todo increíble y el personal de limpieza y de la cocina hace muy rico el desayuno, vale la pena %100 pagar por su apoyo.

The ISLAND is a beautiful place, very safe and with an impeccable organization, with incredible pools, a very nice beach club with gigantic pools, clean bathrooms, palapas and beds and first-class amenities.  The apartment is spotless, sensational, comfortable,  everything works, the service staff is excellent and they supported us with meals every day, they even made us shopping for the groceries. I recommend it 100% and I thank Dulce and Diego for all their attention, they always respond in a few minutes and resolve any situation immediately.

El conjunto La ISLA es un lugar hermoso, muy seguro y con una organización impecable, con albercas increíbles, un club de playa muy bonito con albercas gigantescas, baños limpios, palapas y camastros y servicios de primera.  El departamento está impecable, sensacional, cómodo,  todo funciona, el personal de servicio es excelente y nos apoyaron con las comidas todos los días, incluso nos realizaron las compras de los víveres. Lo recomiendo 100% y agradezco a Dulce y a Diego por todas sus atenciones, siempre responden en pocos minutos y resuelven cualquier situación de manera inmediata.

Excellent attention, the perfect place, very well located with everything you need.

Excelente atención, el lugar perfecto, muy bien ubicado con todo lo necesario.

very good treatment the whole time we were there and the contact with the hosts was excellent

muy buen trato en todo el tiempo que estuvimos ahí y el contacto con los anfitriones fue excelente

A very nice place and the excellent service is just as they describe it and they are always on the lookout. We loved it.

Un lugar muy bonito y el servicio excelente es tal cual lo describen y siempre están al pendiente nos encantó.

The apartment is excellent . I'll definitely book again The only thing they charge for cleaning when entering and leaving , when they should deliver clean and charge a cleaning when leaving the place , sweet super attentive . I recommend the place!!

El departamento está excelente . Sin duda alguna reservaré nuevamente Lo único que cobran limpieza al entrar y al salir , cuando deberían entregar limpio y cobrar una limpieza al abandonar el lugar , dulce súper atenta . Recomiendo el lugar!!

The space is perfect, the service is incredible, they are attentive to every detail and at the same time from us. I add the following... with my heart I am sorry for the havoc of Hurricane Otis, with deep pain of the situation that is going through, I wish that your space as well as the port of Acapulco rebels and reinstate soon. My sincere thanks for your attention to my colleagues first. Thank you.

El espacio es perfecto, la atención increíble, están al pendiente de cada detalle y al mismo tiempo de nosotros. Agrego lo siguiente… con el corazón lamento los estragos del Huracán Otis, con profundo dolor de la situación por la que están pasando, deseo que su espacio así como el puerto de Acapulco renazca y restablezca pronto. Mi más sincero agradecimiento por estar al pendiente primero por mis compañeros. Gracias

Overall good price and nice space for a family trip

Super comfortable with everything you need. Great view , very complete peaceful decor you feel right at home . Miri, a rich kitchen. She is an excellent girl with willingness to support you and allow you. We will definitely return . Thank you very much

Súper cómodo con todo lo que necesitas. Excelente vista , muy completo decoración pacífica te sientes como en casa . Miri cocina riquísimo es una chica excelente con disposición a apoyarte y consentirte sin duda regresaremos ! Muchas Gracias

The complex, the apartment and the amenities; everything was fine and comfortable; very clean and pleasant stay. The 10/10 host is excellent. What I want to highlight is that it is excessive how the regulations follow; on one occasion we were on the terrace (it was like 10:00pm) with low music and chatting and laughing among us; they came to give us a warning and when we said that we were complying with the regulations, one of the police officers was stripped; as well, in the poolsters, a waitress was very nice and kind and he told us that we could consume the food on the shore of the pool to avoid dirtying it, a few minutes later a security girl arrives saying that we are violating and she wanted to give us a warning; by explaining if I was going to see if there was someone else doing the same there was a family with small children who threw the food in the pool and nothing was told... those details were what made our stay not perfect.

El conjunto, el departamento y las amenidades; todo estuvo bien y cómodo; muy limpio y de estancia amena. El anfitrión 10/10 excelente. Lo que quiero resaltar es que es excesivo el cómo siguen el reglamento; en una ocasión estábamos en la terraza (eran como las 22:00hrs) con música baja y platicando y riendo entre nosotros; llegaron a darnos una advertencia y cuando dijimos que estábamos cumpliendo el reglamento uno de los policías fue despota; así mismo en las albercas, una mesera fue muy linda y amable y nos dijo que podíamos consumir los alimentos a la orilla de la alberca para evitar ensuciarla, unos minutos después llega una chica de seguridad diciendo que estamos infringiendo y nos quería dar una advertencia; al explicarle se enojo y nos grito, cuando volteamos a ver si había alguien más haciendo lo mismo había una familia con niños pequeños quienes tiraban la comida a la alberca y no se les decía nada… fueron esos detalles lo que hicieron que nuestra estancia no fuese perfecta.

Everything is super good! Sweet always attentive, the apartment is just as advertised and is super nice, decorated. Everything is excellent!

Todo súper bien! Dulce siempre al pendiente, el depa es tal cual el anuncio y está súper bonito decorado. Todo excelente!

It is a nice apartment, well located but they must pay attention to cleaning and more if they charge for sanitization and deep cleaning on the day of arrival. There were issues with the TV on one of the bedrooms but it was resolved soon. It is necessary to clarify that there are only 4 places in the guest pool even though we were 8 family members. More beach / pool towels are needed (at least 2 per person for them to be washed). They are dirty and wet and cannot be reused for a week . Dulce was always attentive and responded to our messages and concerns immediately.

Es un lindo departamento, bien ubicado pero deben de poner atención a la limpieza y mas si cobran por la sanitizacion y limpieza profunda el día de llegada. Hubo problemas con la TV de una de las recamaras pero se resolvió pronto. Es necesario aclarar que solo hay 4 lugares en la alberca para huespedes a pesar de que eramos 8 familiares. Se necesitan más toallas para playa / alberca ( al menos 2 por persona para que se laven) hay que tomar en cuenta que se ensucian y mojan y no se pueden reusar las mismas durante una semana . Dulce siempre fue atenta y respondió nuestros mensajes e inquietudes inmediatamente.

Dulce’s place is great. Comfortable, enjoyable, felt like home. Huge residential with a lot of pools for all the family. 5 minute golf cart to take you to the beach or club house.

Excellent stay. The view is better than what you see in the photos, the super comfortable apartment and Dulce's attention was excellent! My friends and I had it 10. Without hesitation, I would definitely come back. Considering that there must be a mandatory daily cleaning for 500 pesos, as the announcement says.

Excelente hospedaje. La vista es mejor de lo que se ve en las fotos, el depa súper cómodo y la atención de Dulce, fue excelente! Mis amigos y yo la pasamos de 10. Sin dudarlo regresaría Considerar que se tiene que pagar limpieza diaria obligatoria por 500 pesos, como lo dice el anuncio.

Dulce's attention was wonderful, she was attentive to our needs at all times. From the facilities... BEAUTIFUL APARTMENT and GORGEOUS VIEWS.

La atención de Dulce fue maravillosa, en todo momento estuvo pendiente de nuestras necesidades. De las instalaciones... pfff HERMOSO DEPARTAMENTO Y PRECIOSAS VISTAS.

Beautiful apartment, and very good staff care. The only drawback was that at check-in, the previous renters were still being cleaned, outside of that everything was great.

Hermoso departamento, y muy buena atención por parte del personal. El único inconveniente fue que a la hora de check-in, se seguía haciendo la limpieza de los inquilinos anteriores, fuera de eso todo estuvo muy bien.

everything was cool, just take to consider that the fifth bed is I. service room. the rest was perfect

The place is very nice, excellent views and impeccable apartment, from the first day you feel at home. I would definitely recommend it widely.

El lugar es muy bonito, excelentes vistas y el dpto impecable, desde el primer día te sientes como en casa. Sin duda lo recomiendo ampliamente.

I would like to let the service person know details such as having a specific gym towel since if you do not bring the one you are back, and that this same person told you that everything is working properly or if not that I inform you and get it over the course of the stay, I think that will help make the stay even better

Me gustaría, que le comunicara a la persona de servicio detalles como tener toalla específica para gimnasio ya que si no llevas la que es te regresan, y que esta misma persona te comenté que está funcionando todo correctamente o si no que te lo informe y lo consigan en transcurso de la estancia, creo que eso ayudará que sea aún mejor la estancia

Excelente lugar y la atención fue increíble

Great attention location and service.  A little expensive, the extra 600 pesos per day for cleaning and food preparation.

Buena atención ubicación y servicio.  Un poco caro los 600 pesos extra diarios por la limpieza y preparación de alimentos.

The location is unbeatable, communication is very nice, I think it is required to specify only the specific use of the extra payment for daily cleaning.

La ubicación es inmejorable, la comunicación muy agradable, creo que se requiere especificar solo el uso específico del pago extra de la limpieza diaria.

the place is amazing, many amenities, super safe, Dulce communicated quickly efficiently, delicious food, incredible service

el lugar increíble muchas amenidades, super seguro, Dulce se comunico de forma rápida eficiente la comida deliciosa la atención increble

Excellent spacious apartment, comfortable , beautiful decoration , magnificent view, all very nice and our hostess always on the lookout for our visit ! Thank you, I would highly recommend it!

Excelente departamento amplio , cómodo , bella decoración , magnífica vista todo muy bonito y nuestra anfitriona siempre al pendiente de nuestra visita ! Gracias lo recomiendo ampliamente !

Excellent place! A lot of attention from the host. P.S. Ade (person who does the cleaning and cooking) is a nice person and also a delicious kitchen is 100% recommended delicious

Excelente lugar! mucha atención por parte dd la anfitriona. PD. Ade (persona que hace la limpieza y cocina) es una linda persona y además cocina delicioso 100% recomendable

The apartment was beautiful, well decorated,  and well maintained. It was really comfortable for our large group of 8 adults and 2 children -- It felt bigger and more spacious than the photos and description indicated.  Its location is really convenient. Immediately in front of the building is a lovely pool complex with a large resort style pool and a smaller pool with two water slides for the kids. The beach is also close - a 10 minute walk or a short ride on one of the complex's large golf carts. Dulce was pro-active about reaching out to offer assistance and was very responsive before and during our stay. We could not have asked for a better host.  I highly recommend.

The place is amazing, very comfortable, unbeatable service! I will definitely be back

El lugar esta increíble, muy cómodo, la atención inmejorable! Definitivamente regresaré

Great place!! Excellent amenities and luxury service!! Highly recommended!

Gran lugar!! Excelentes amenidades y una atención de lujo!! Muy recomendable!

Everything is very excellent and in a very good location, 100% recommended

Todo muy excelente y muy buena ubicacion, recomendado al 100%

Everything was excellent, communication, kindness, availability, cleanliness, etc. The apartment is super comfortable and spacious, everything in very good taste. The auunque subdivision is for rest and an incredible option for my potatoes (older adults), on the beach you can bring your horn and be with friends without any problems. Excellent place and host.

Eeeexcelente todo, la comunicación, amabilidad, disponibilidad, limpieza, etc. El depa es super comodo y amplio, de muy buen gusto todo. El fraccionamiento auunque es para descanso y una opción increible para mis papas (adultos mayores), en la playa puedes llevar tu bocina y estar con amigos sin ningun problema. Excelente lugar y anfitriona.

Highly recommended, the attention of our host Dulce was unparalleled, the stay was much better than we imagined, highly recommended, Mrs. Adela's attention and her kitchen is highly recommended

Muy recomendable, la atención de nuestra anfitriona Dulce fue inigualable, la estancia es fue mucho mejor de lo que nos imaginábamos, muy recomendable, la atención de la Sra Adela y su cocina es muy recomendable

Excellent place and an excellent host who is attentive to what you need during your stay

Excelente lugar y una eccelente anfitriona que esta al pendiente de lo que necesites en tu estancia

Excellent place, it's like being in your own home!!!!

Excelente lugar, es como estar en tu propia casa!!!!

Beautiful unit in a prime location! We stayed at the house Java and had an apartment for 10 people. Fantastic view of the pool area and sea. It is very quiet and familiar. As a result, we had a fantastic and relaxing time. Highly recommended.

Wunderschöne Anlage in Top Lage! Wir waren im Haus Java und hatten eine Wohnung für 10 Personen. Traumhafte Aussicht auf den Poolbereich und Meer. Es ist sehr ruhig und familiär. Dadurch hatten wir eine traumhafte und erholsame Zeit. Sehr empfehlenswert.

Good communication, communication, service, cleanliness  and location, I would definitely stay here again, I highly recommend the stay.

Buena comunicación, comunicación, servicio, limpieza  y ubicación, sin duda volvería a hospedarme aquí, recomiendo ampliamente la estancia.

Great apartment, I will definitely stay again!

Dulce is a very attentive person, she answered all our questions and requests very quickly!

Dulce es una persona muy atenta, respondió todas nuestras dudas y solicitudes rapidísimo!

Everything is excellent,it is better than in the images. Excellent location and very good communication from Dulce and Mrs. Adela

Todo excelente,esta mejor que en las imagenes. Excelente ubicación y muy buena comunicación de parte de Dulce y la señora Adela

Recomendado ampliamente excelente estancia.

Very nice stay, everything was very good, excellent place to relax for a few days, I highly recommend it. ☺️

Muy agradable estancia, todo estuvo muy bien, excelente lugar para relajarte unos días, lo súper recomiendo. ☺️

The apartment is very nice, super spacious and tasteful. The apartment has no view or direct access to the sea but is behind the island square.  Diamond area. The lady who helps us with the cleaning kitchen very rich. Highly recommended.

El departamento muy bonito súper espacioso y buen gusto. El departamento no tiene vista o accesos directos al mar pero está atrás de la plaza la isla.  Zona diamante. La señora que nos ayudo con la limpieza cocina muy rico. Muy recomendable.

Dulce is a great hostess, the apartment is spectacular, giant, excellent view, comfortable, clean. Super recommended in Acapulco, the complex is wonderful and the facilities are very good

Dulce es una gran anfitriona, el apartamento es espectacular, gigante, excelente vista, cómodo, limpio. Súper recomendado en Acapulco, el complejo es maravilloso y os instalaciones son muy buenas

A semi-new apartment with space for 10 people and great for traveling in Familia. Very well preserved and with a very good furniture. Dulce is an extraordinary host and makes your life much easier every step of the way, as well as being on the lookout all the time.

Un departamento seminuevo con espacio para 10 personas y genial para viajar en Familia. Muy bien conservado y con muy buen mobiliario. Dulce es extraordinaria como anfitriona y te hace la vida mucho más fácil en todo el proceso, además de estar todo el tiempo muy al pendiente.

Dulce's apartment is wonderful. It's spacious, the layout is perfect, and the amenities at La Isla are wonderful. We will definitely return.

We enjoy our family so much! It is a super clean, large and good location. Dulce was very attentive!

Nuestra familia disfruto muchismo! Es un lugar super limpio, grande y bien ubicada. Dulce fue muy atenta!

Great apartment, very good space, great location and good communication with the host.

Gran apartamento, muy buen espacio, excelente ubicación y buena comunicación con la anfitriona.

Highly recommended for families. A luxurious place with all the cleaning protocols that makes you feel safe. Adela definitely made us delicious food that we enjoyed. Sweet and attentive for us. Definitely recommended

Súper recomendado para ir en familia. Un lugar de lujo con todos los protocolos de limpieza que se hace sentir seguro. Adela definitivamente nos hizo comida deliciosa que la disfrutamos. Dulce atenta y pendiente de nosotros. Recomendado sin lugar a duda

It is certainly an excellent choice. Dulce's apartment is amazing, in excellent condition, modern and very clean. At all times it's available for any questions. Mrs. Adela, who helps with the cleaning, also offers breakfast and lunch The residential is ideal for going with family since there are children's games, slides etc. We loved everything!!

Sin duda es una excelente opción. El depa de Dulce está increíble, en excelentes condiciones, moderno y muy limpio. En todo momento esta diisponible para cualquier duda. La señora Adela, quien ayuda con el aseo también ofrece el servicio de desayuno y comida . El residencial es ideal para ir con familia ya que hay juegos infantiles, toboganes etc. Todo nos encantó!!

Excellent place with good restaurants within walking distance .   The place was very clean and nice access to pools and beach.  Highly recommend.

They will find a very nice space to rest and relax and relax and find a very The host is very friendly and maintains constant communication. Excellent place!!

Van a encontrar un espacio muy agradable para descansar. La anfitriona es muy amable y mantiene una comunicación constante. Excelente lugar!!

Excellent service, apartment in good condition, spacious and private bathrooms per bedroom, we had an amazing time!

¡Excelente atención, departamento en buenas condiciones, amplio y baños privados por recámara, pasamos unos días increíbles!

Everything was excellent, Dulce is very nice. The apartment is very spacious and in line with everything in the description. It has very good view and location. Highly recommended.

Excelente todo, Dulce muy amable. El departamento es muy amplio y cumple con todo lo de la descripción. Tiene muy buena vista y ubicación. Ampliamente recomendable.

The place is very comfortable and pleasant for stays with a large family. We had a great time with family. In our case, upon arrival there were problems because the previous guests left late and the cleaning of the apartment was not completed when we arrived. Due to COVID issues, the most convenient would be to give more time between reservations to properly clean and disinfect the place.

El lugar es muy cómodo y agradable para estancias con familia grande. Pasamos un buen momento con la familia. En nuestro caso, a la llegada hubo problemas pues los anteriores huéspedes salieron tarde y la limpieza del departamento no estaba finalizada cuando llegamos. Por temas COVID, los más conveniente sería dar más tiempo entre una reservación y otra para realizar una correcta limpieza y desinfección del lugar.

The apartment has a beautiful view, which can't be appreciated on all floors. Some rooms overlook the Lagoon and the others to the sea/ pool. It has an excellent layout and was very comfortable. The best Residence Island I've ever touched. Thanks Dulce for your attention

El departamento tiene una vista hermosa, que no en todos los pisos se puede apreciar. Unos cuartos tiene vista hacia la Laguna y los otros hacia el mar/ alberca. Tiene una excelente distribucion y se nos hizo muy cómodo. El mejor de la Isla Residence que nos haya tocado. Gracias Dulce por tus atenciones

Apartment in excellent condition. The facilities are incredible and at all times sweet gives good service.

Departamento en excelentes condiciones. Las instalaciones están increíbles y en todo momento dulce da una buena atención.

Excellent service, very nice apartment, very rich lady. Highly recommended

Excelente servicio, muy bonito departamento, la señora cocina muy rico. Muy recomendable

The place is perfect, especially if you are traveling with a large family. Dulce is amazing... very attentive and always worried about how everything is going. Ade is very attentive and super good in the kitchen – in the family there were 3 different types of diets (including 2 children) and Ade took care of everyone without any problems and without neglecting the maintenance of the apartment. The place (very clean and well decorated) has a super location… The pool area is great for adults and children of all ages and the beach has an exclusive area of beds that facilitates a lot. The same condominium supports you with transportation to the beach or shopping center (La Isla) if you do not want to walk. In short, everything is perfect; from the place, to the location and above all the attention. THANK YOU VERY MUCH Dulce and Ade

El lugar es perfecto, sobre todo si viajas con familia grande. Dulce es increíble… muy atenta y siempre preocupada por saber como va todo. Ade es muy atenta y super buena en la cocina – en la familia había 3 tipos de dietas distintas (incluidos 2 niños) y Ade se ocupó de todos sin problemas y sin descuidar el mantenimiento del departamento. El lugar (muy limpio y bien decorado) tiene una super ubicación… El área de albercas es buenísimo para adultos y niños de todas las edades y la playa tiene un área exclusiva de camastros que facilita mucho. El mismo condominio te apoya con transporte a la playa o al centro comercial (La Isla) si no quieres caminar. En fin… todo perfecto; desde el lugar, hasta la ubicación y sobre todo la atención. MUCHAS GRACIAS Dulce y Ade

Beautiful place, walking distance from the beach, beautiful pools, everything was very clean,  condo was beautiful!

The apartment is super good, very well cared for and very comfortable, Dulce was very attentive and with a lot of communication, we had no problems getting there, the beach is very godfather! There are only a lot of rules in the directions, and the publication, please review them well so that there is no confusion, we had a great time!

El departamento está súper bien, muy cuidado y muy cómodo, Dulce muy atenta y con mucha comunicación, no tuvimos ningún problema para llegar, la playa está padrísima! Únicamente hay muchísimas reglas en las indicaciones, y la publicación, revísenlas bien para que no haya confusiones, la pasamos padrisimo!

A super nice apartment! Glad to have visited them! Sweet always very attentive to communication, we look forward to returning soon!

Un departamento súper bonito! Encantado de haberlos visitado! Dulce siempre muy atenta a la comunicación, esperamos poder volver pronto!

Dulce is super nice, friendly and helps you and is also available for whatever you ask!!

Dulce es super Linda, amable y te ayuda y además está al pendiente con lo que le pidas!!

The apartment is luxurious, has 4 bedrooms and a small service room. The cleaning lady for $500 does everything even the food and kitchen is very rich. The place has everything even beach access.

El departamento es de lujo, tiene 4 recamaras y una pequeña habitación de servicio. La señora de la limpieza por $500 hace todo incluso la comida y cocina muy rico. El lugar lo tiene todo incluso acceso a la playa.

The luxury place, everything in great comfort and in the best location in Acapulco... I wouldn't hesitate to return

El lugar de lujo, todo con gran comodidad y en la mejor ubicación de Acapulco... no dudaría dudaría en regresar

Beautiful and spacious apartment to be in with your family ! With beach nearby, staff and security! All wonderful! Thank you!

Hermoso y amplio departamento para estar en familia ! Con playa cerca, personal y seguridad! Todo maravilloso! Gracias!

The apartment is in excellent conditions, very confortable and very clean. La isla is a very nice, centric and exclusive place to stay in Acapulco, I would definitely recommend this airbnb for people who are planning a family vacation and are looking for a confortable, nice and centric place to stay. Really nice amenities and the pools and beach area are great!

100% recommended, beautiful apartment and the service from Dulce was exceptional, great to go to relax and enjoy yourself to the fullest.

Recomendable al 100%, hermoso departamento y la atención por parte de Dulce fue excepcional, genial para ir a relajarte y disfrutar al máximo.

The apartment is very good.   The service of the person who cooks and cleans you is excellent.    The service they offered to go for the super. It was great. And having bought seafood at  the port of Acapulco to save us the departures. It was excellent

El depa muy bien.   El servicio de la persona q te cocina y limpia excelente.    El servicio q nos ofrecieron de ir por el súper. Estuvo genial. Y haber comprado mariscos en  el puerto de Acapulco para ahorrarnos las salidas. Fue excelente

5BR Condo