- Experience vibrant living in an authentic villa minutes from iconic attractions. - Unwind by your private pool within lush, secluded surroundings. - Enjoy easy access to pristine beaches and lively shopping areas. - Explore ancient Mayan sites and nearby ecological adventures in the area. - Secure your dates today and immerse yourself in comfort and style! The space Our 3,445 sq ft | 320 sqm villa is like an authentic Mexican Hacienda! It's two homes within the same space with two separate entries. You go through the main house's backyard door to get to the second home, which is right next to the pool. It's the perfect place for a large group of up to 16 people, and the two parts of the villa provide an aspect of privacy. You'll be inside the upscale 24/7 guard-gated community of Playacar Fase 1, which provides safety coupled with peace and tranquility for a Caribbean Mexico vacation of a lifetime. You’ll be situated just one block from the beach, and the gated community is close to downtown and the famous 5th Avenue, lined with shops, restaurants, bars, and tons of activity. The houses in this prestigious area are surrounded by green tropical foliage, nice walking paths and quaint streets. There’s also a small original Mayan ruins site that can be seen along the main road. OUTDOORS: - There’s an eclectic yet romantic PRIVATE POOL AREA surrounded by high walls and shaded areas to offer loads of privacy. There’s a lovely pool with a waterfall feature, a little mini pool, an outdoor dining patio with a table and chairs for dining al fresco, and a charcoal BBQ grill, should you choose to spend the entire day enjoying a pool day! - There’s an adorable FRONT GARDEN and PRIVATE PORCH area with chairs to relax there as well, enjoying fresh air and a beverage or morning coffee. There’s also an outdoor dining table that can seat 8! - There’s a PRIVATE ROOF TERRACE with seating up there to relax with a PARTIAL OCEAN VIEW. A gorgeous spot for a morning coffee; maybe, if you’re an early riser, you can catch a glorious sunrise! INDOORS: - An incredibly spacious and luminous open LIVING ROOM on the ground floor of the main home with authentic Mexican art and decor, high wood-beamed ceilings, comfortable furnishings, plenty of sofa seating, big wall-mounted flatscreen Smart TV, AC, and direct access to the back patio and swimming pool area. There’s an indoor DINING table adjacent to the main sitting area and in front of the big-screen TV. The table can comfortably seat 6 for a relaxed meal in peace, quiet, and comfort. There are four stools at the nearby breakfast bar, too, for additional seating. Enjoy dinner conversation and wine or your favorite meal, and there's no need to tip any wait staff or drive home afterward! - There’s a fully equipped KITCHEN with quality appliances and cookware and everything you’d need to prepare meals at home. There are also essential extras like a coffee maker for the morning coffee perk-up and a blender for afternoon adult beverages! - There are 6 comfortably furnished and air-conditioned BEDROOMS across two separate units/houses within the villa. There are 9 beds total and 4 full bathrooms to accommodate up to 16 guests: BEDROOM 1: 1 King bed BEDROOM 2: 1 Queen bed BEDROOM 3: 1 Queen bed BEDROOM 4: 2 Queen beds BEDROOM 5: 2 Queen beds BEDROOM 6: 2 Twin beds - Washer and dryer in the LAUNDRY ROOM at the home. - Wi-Fi, Smart TVs, bed linens, and towels are provided complimentary during your stay. - FREE PARKING on the street in front of the home. This spacious home is perfect for a family or friends getaway! And on top of all, you’ll have so many things to see and do around Playa del Carmen and the surrounding areas in the Riviera Maya, like the beach and beach clubs, water sports like snorkeling, scuba, paddleboarding, and boating, eco-parks with underground rivers, ancient Mayan archeological sites, cenotes (natural sinkholes special to this area!), and so much more! You can never get bored, that’s for sure! Our expert concierge team can help you plan the perfect stay, book tours, transfers and more. If you feel like having a chef at home, we work with some of the best in Playa del Carmen. Rates start from 500 MXN per person, and we can share recommendations based on your group's preferences. Guest access You’ll have full, exclusive access to the home during your stay. Other things to note Please review this information before booking to ensure a pleasant stay. If you have questions, don’t hesitate to contact us. - Please note that you must climb stairs at/around the property. The villa might not be suitable for guests with low mobility. - Please note that the property is near downtown, so there is a potential for noise, such as traffic noise. - We also provide extra services if needed during your stay, like TRANSPORTATION, GROCERY SERVICE, TOURS/TICKETS/DINNER RESERVATION, and EXTRA/MID-STAY CLEANINGS. Just let us know in advance now how we can be of assistance. - Electricity is included for stays of fewer than 28 nights. For stays of 28 nights or more, you’ll need to pay for electricity usage from day 1 of your arrival at $5 pesos/KWh consumed. The meter will be checked upon arrival and again on departure. Please be conscientious of what you consume and always turn off lights and the AC before leaving as it consumes the most. - Pack 'n play is subject to availability, and there is an extra fee of $10 USD per night. - Travelers must be at least 21 years old to book. - Guests will be asked to sign a Rental Agreement upon booking confirmation. - Guests might be required to present an official ID at check-in or during the stay. - No smoking of any kind inside the home! Drug use and illegal activity on the premises are also strictly prohibited. Failure to comply results in a $300 fine. - If a neighbor or security makes a noise report, the first step is to record a video of the evidence and inform the guests violating the rule. The second step is to fine them up to 500 USD. The maximum level is 65 decibels. - No more guests than those listed in your reservation are allowed. - We provide essentials like toilet paper, soap, shower gel, shampoo, paper towels, trash bags, and dishwashing soap to get you started. Just note that these starter items are not replenished. - Guests are responsible for damages that occur or extra cleaning costs as a result of their stay. - Pets are not allowed at this property. - There are surveillance cameras outside the property only. This is for guest safety and security. - Please avoid hanging towels or clothes on the balcony/terrace railings. - It is requested to use the safe box for your valuables. We will not be held responsible for any loss or theft. - We ask that you please adhere to the rules of the villa during your stay. You’ll be required to acknowledge and sign upon arrival.

## Overview

Experience vibrant living in an authentic villa just minutes from iconic attractions. Relax by your private pool surrounded by lush, secluded greenery. Enjoy convenient access to pristine beaches and bustling shopping districts. Discover nearby ancient Mayan ruins and ecological adventures. Book your stay today and enjoy comfort and style.

## The Space

This 3,445 square foot (320 square meter) villa resembles a traditional Mexican hacienda. It consists of two homes within one property, each with separate entrances. The second home is accessible through the backyard door of the main house and is located next to the pool. This layout offers privacy and is ideal for large groups of up to 16 guests.

Located within the upscale, 24/7 guard-gated community of Playacar Phase 1, the villa provides safety along with tranquility for an unforgettable Caribbean Mexico vacation. The property is just one block from the beach and close to downtown Playa del Carmen and the famous 5th Avenue, known for its shops, restaurants, bars, and lively atmosphere. The neighborhood features tropical foliage, pleasant walking paths, and charming streets. A small original Mayan ruins site is visible along the main road.

## Outdoors

- Private pool area featuring a waterfall, a small secondary pool, and shaded spaces surrounded by high walls for privacy.
- Outdoor dining patio with a table and chairs for al fresco meals.
- Charcoal BBQ grill for poolside cooking.
- Front garden and private porch with seating to enjoy fresh air, morning coffee, or a beverage.
- Outdoor dining table seating eight guests.
- Private roof terrace with seating and a partial ocean view, perfect for relaxing or catching an early sunrise.

## Indoors

- Spacious, bright living room on the main floor of the primary home, decorated with authentic Mexican art and featuring high wood-beamed ceilings.
- Comfortable seating with multiple sofas, a large wall-mounted Smart TV, air conditioning, and direct access to the backyard patio and pool.
- Indoor dining table seating six, located near the living area and TV.
- Breakfast bar with four stools for additional seating.
- Fully equipped kitchen with quality appliances, cookware, a coffee maker, and a blender for preparing meals and drinks.
- Six air-conditioned bedrooms across the two units, containing nine beds and four full bathrooms, accommodating up to 16 guests:

  - Bedroom 1: 1 King bed  
  - Bedroom 2: 1 Queen bed  
  - Bedroom 3: 1 Queen bed  
  - Bedroom 4: 2 Queen beds  
  - Bedroom 5: 2 Queen beds  
  - Bedroom 6: 2 Twin beds

- Laundry room with washer and dryer.
- Complimentary Wi-Fi, Smart TVs, bed linens, and towels.
- Free street parking available in front of the home.

## Location and Activities

This spacious villa is perfect for families or groups of friends. Playa del Carmen and the Riviera Maya offer numerous attractions, including:

- Beaches and beach clubs  
- Water sports such as snorkeling, scuba diving, paddleboarding, and boating  
- Eco-parks with underground rivers  
- Ancient Mayan archaeological sites  
- Cenotes (natural sinkholes unique to the region)

Our experienced concierge team can assist with planning your stay, booking tours, arranging transfers, and more. Private chef services are available starting at 500 MXN per person, with recommendations tailored to your group’s preferences.

## Guest Access

Guests have exclusive access to the entire property throughout their stay.

## Additional Information

Please review the following details before booking to ensure a comfortable visit. Contact us with any questions.

- The property includes stairs and may not be suitable for guests with limited mobility.
- Being near downtown, some noise such as traffic may be noticeable.
- Additional services are available upon request, including transportation, grocery delivery, tours, dinner reservations, and extra or mid-stay cleaning.
- Electricity is included for stays under 28 nights. For stays of 28 nights or longer, electricity usage is charged at 5 MXN per kWh from day one. Meters are read upon arrival and departure. Please conserve energy by turning off lights and air conditioning when not in use.
- A pack 'n play is available for an additional fee of $10 USD per night, subject to availability.
- Guests must be at least 21 years old to book.
- A signed rental agreement is required upon booking confirmation.
- Official identification may be requested at check-in or during the stay.
- Smoking is strictly prohibited inside the home. Drug use and illegal activities are also forbidden and subject to a $300 fine.
- Noise complaints from neighbors or security will be addressed with warnings and fines up to $500 USD. Noise levels must not exceed 65 decibels.
- Only guests listed in the reservation are permitted on the property.
- Starter essentials such as toilet paper, soap, shower gel, shampoo, paper towels, trash bags, and dishwashing soap are provided but not replenished.
- Guests are responsible for any damages or additional cleaning costs incurred during their stay.
- Pets are not allowed.
- Surveillance cameras are installed outside the property for security purposes.
- Please avoid hanging towels or clothes on balcony or terrace railings.
- Use the provided safe box for valuables; the property is not liable for loss or theft.
- Guests must adhere to all villa rules and acknowledge them upon arrival.

Riviera Rentals

Bedrooms

Bathrooms

Maximum Occupancy

6BR villa in Playa del Carmen

6BR villa w/ pool, BBQ & backyard - Apartments for Rent in Playa del Carmen, Quintana Roo, Mexico

When we arrived at the house, we realized there was no water; it was certainly inconvenient, though we understood nothing could be done since we check-in at 8 p.m. However, the problem was fixed the next morning, and everything was great from then on—the house was very clean, and we enjoyed the pool and the barbecue grill.

Our stay was fantastic. Everything was clean and exactly as pictured. The host was super responsive.

Excellent! Very comfortable, very clean. It exceeded our expectations!!! We would definitely come back.

Excelente! Muy cómodo, muy limpio supero nuestras expectativas!!!  Sin Duda volveríamos

Excellent location and a comfortable place

Excelente ubicación y el lugar confortable

We stayed at this property for a week as a family of 15 and had a really nice experience. The house is spacious, with 6 bedrooms and 4 bathrooms, giving everyone enough room to be comfortable. The location is excellent—about a 10‑minute walk from 5th Avenue and several shopping areas, which made getting around very convenient. It’s also very close to the sea, and the rooftop overlooks the water with a beautiful, relaxing view. The neighbourhood is quiet, gated, and has plenty of security, so we felt very safe throughout our stay. We had a small issue with a washroom door and the hot water, but Riviera Rentals was helpful and responsive. The only thing we missed was having larger pots and pans for cooking for a big family. Overall, it’s a comfortable, well‑located home that works great for large groups.

Beautiful house! Perfect for a family trip! Excellent location, the beach is very close by on foot.

Preciosa casa! Ideal para un viaje familiar! Excelente ubicación, la playa queda muy cerca caminando

Un lugar muy bonito para estar en familia

We had a wonderful stay and would absolutely recommend this property for families and small group gatherings. The host was extremely responsive, and both the check-in and check-out processes were seamless and stress-free. Everything in the home was in working condition, and the kitchen was well-equipped with everything we needed to prepare meals. The pool was a great bonus—our kids really enjoyed having that space to relax and play. The location is fantastic, just steps from the beach, and the area felt very safe and walkable. It’s about a 20-minute walk to restaurants and shops, which we found very convenient. Being next to the ruins was also a unique highlight and made for a fun outing during our stay. Overall, we enjoyed our time there. The only enhancement we’d suggest is adding some shade on the roof area, but aside from that, everything was great. We’d definitely stay here again!

Everything is great; nice, clean, and comfortable.

We had an amazing stay! The house was very clean, 1 block walk to the beach, and pool and back yard grill were perfect for hanging out with the family. The host was also very kind and quick to respond to all messages. Would highly recommend for family vacations.

Great service, great location, great accommodation!

Gran atención, gran ubicación, gran alojamiento!

Such a nice place, one block away from the beach, the house is huge and has everything you need to cook, enjoy the pool and even do a bbq. The beach on the area wasn’t crowded which is nice. Awesome place

Playacar is a nice neighborhood well secure and an easy walk to 5th avenue. The home was well accommodating for a group and just like the pictures. They also included filtered water which was nice. We enjoyed our stay!

This Riviera rental was in the perfect location, beautiful front porch and very clean house and pool . I would highly recommend to stay here. I can wait to come back.

Everything was excellent. The accommodation was clean, comfortable, and exactly as described in the listing.Communication with the host was very good and he was always attentive.I definitely recommend it and I would stay here again.

Todo estuvo excelente. El alojamiento estaba limpio, cómodo y tal como se describe en el anuncio. La comunicación con el anfitrión fue muy buena y siempre estuvo atento. Sin duda lo recomiendo y volvería a hospedarme aquí.

Our stay at Riviera Rentals was nice. However, we had several electrical issues including the washing machine and the upstairs air conditioner both went out. The Riviera was very responsive and helped to resolve the issues, but It put a bit of a damper on the trip. The rooms were fine and plenty of bathrooms, but the communal space is small, with very little space to walk around the pool. It's in a safe location, 20 minute walk from town, and a 2 minute walk to the beach. Side note, the chef recommended by the Riviera was excellent. I highly recommend using Signora Alba at least once during your stay. It was a homey, delicious, and authentic meal.

Wonderful place to stay at. Close by to the beach and 5th street. Everyone was helpful and nice. We would stay there again.

We chose Hacienda Mexico as a base for a large group of adults for a week before a destination wedding, and it was perfect. Starting the day with coffee on the roof terrace watching the Caribbean sunrise, followed by a swim in the warm private pool, then off for adventure in the surrounding area and then walking to Fith Avenue for evening fun. We parked three cars with ease and had loads of room for everyone to have their own space Highly recommended

Everything was perfect. Always attentive to anything. I would return without problems

todo perfecto. siempre atentos a cualquier cosa. volvería sin problemas

It's a beautiful place. Excellent maintenance. Very quiet, relaxing, comfortable beds, cool rooms, good bathrooms. I would definitely wash it again.

Es un hermoso lugar. excelente mantenimiento. Muy tranquilo, relajante, camas cómodas, habitaciones frescas, buenos baños. Sin duda volvería a rentarla.

Beautiful house, the living room and kitchen a bit small but well but together the kitchen had everything u need to cook anything you like. place super clean beds very comfortable. one of the upstairs bedroom has a beautiful ceiling with nice lighting coming through.The pool and the jacuzzi are perfect for a relaxing day. Good location! very walkable to the beach and to playa del carmen mall and fifth Ave. overall a great house it made us feel at home. I will definitely stay in this house in the near future vacation!!!!

Everything was as advertised and the communication with the renter was good, quick responses and helpful!! Would recommend!

The house is absolutely beautiful, well appointed with everything we needed for a week. We were a group of 10, and the house had lots of space to spread out. It's laid out with 2 bedrooms on the mainfloor with main kitchen, table and couches. Upstairs has 4 more rooms with a smaller kitchen, so worked very well for our group. It's a short walk to fifth Ave. The area felt very safe and was very comfortable. The pool was nice to have, we swam pretty much everyday. It's about a 2 minute walk to the beach, and has great views from the rooftop deck. We asked a few questions of the host while there and they were very responsive, which was really reassuring . We would definitely stay  again!

Everything was great! Very clean, we had everything we needed. Very fast response when reaching out to host! We loved it and highly recommend!!

Excellent. An Eden. The house is great, very spacious, enough bathrooms, a pool, air conditioning, TV, fans, everything was excellent, the area is 100% residential. Quick access, 24-hour security, super close to get to the beach. I would recommend it 100%, I will return again. Very friendly and helpful host at all times, he cleared up all my doubts and was available every day. Thank you very much for everything! We were fascinated!!!

Excelente. Todo un eden . La casa genial, muy amplia, baños suficiente, alberca , aire, tv, abanicos, todo Excelente, la zona 100 residencial. Accesos rapidos , seguridad 24 horas,super cerca para llegar a la playa. La recomendaria al 100% , yo regresare nuevamente. Anfitrión muy amable y servicial en todo momento, aclaro todas mis dudas y estuvo al pendiente todo los días. Muchisimas gracias por todo! Quedamos facinados!!!

We had a great time at Riviera Rentals.  We were a family of 9, 7 adults and 2 teens.  Plenty of space for everyone.  The management was very helpful and contacted me every morning to see if there was anything we needed. We were there for 2 weeks and twice they offered a free cleaning.  It was great to have a washing machine and dryer in the house as well.  The beautiful beach is literally steps away with multiple access spots.   A 15 min walk gets you to the south end of 5th avenue which was great early in the morning for coffee or an after dinner stroll.  Would highly recommend this place.

Great beach house! Very short walk to the beach. Adorable house. Safe guarded neighborhood.  Good, responsive host. Would stay again!

It was definitely the perfect place for our stay, we were super comfortable and very happy, the location is 100% worth it, the nearby beach was the best we visited!! We would definitely come back !!

Definitivamente fue el lugar perfecto para nuestra estancia, estuvimos súper agusto y muy contentos, la ubicación vale 100% la pena, la playa cercana fue la mejor que visitamos!! Sin duda volveríamos !!

6bedrms, decent mattresses, safe nbrhd, excel beach loc, beaut roof view. Prompt reply to mssgs on App. The cons: home smelled strongly of mildew all week. This is a health concern. Mildew on bath grout/caulk, poor tile job in baths, 1 bath cabinet was not secured to wall. House needs cleaning/paint. Pool: Broken/missing tile. Dishes scratched with discoloration. Water dispenser on 2nd lvl had pink-slime. No supplies in upper kitchen. Listing states sleeps 16. We reserved 11, only 8 forks. Dining seats 6 + 4 at kit counter. LR seats 4, there needs to be seating & dining for the max number of guests. No wash clothes, extra blankets, extra bathroom waste bags- cannot flush TP. Not enough kitchen garbage bags. Keys: Only 1 set of keys. Kids slept upstairs, had to lock themselves in at night w/ keys. If emergency, no way to get in. As there are 2 units keypad locks are necessary. Concierge was ok when available. Messaged her on Tues no reply till Friday PM.

Thank you for your feedback. We’re sorry to hear about these issues, especially since we didn’t hear from you during your stay—otherwise, we would have been happy to address them right away. We’re taking your comments seriously and will review everything you’ve mentioned to make the necessary improvements. Thank you again for bringing these matters to our attention. Thanks again for sharing, and we hope we can host you again in the future for a better experience.

This hacienda is an amazing find.  It’s block from the beach, in a beautiful neighborhood, walkable to the town and a comfortable place to hang out and enjoy the balmy weather.   The concierge service was outstanding.   Better than a full service hotel in my opinion.    They recommended restaurants, things to do, organized taxis and can even deliver groceries.  Highly recommend staying here.

Thank you so much for your wonderful review! We’re so glad you enjoyed the property and the atmosphere of the Hacienda. It’s awesome to hear that our concierge service made your stay even better, we always strive to go above and beyond to make our guests feel at home. We truly appreciate your recommendation and would love to welcome you back in the future :)

Excellent house for large families, just as described. My family and friends were delighted with the house. The very nice subdivision and the beach walked 2 min. The Concierge was always attentive and was quick to respond to any questions or concerns we had. The only bad thing and it's not about the accommodation, is that a neighbor complained about the noise when we were in the pool at 8 pm with family noise having fun in the pool (we didn't have a horn or anything like that) nor that way they are in the pool and don't have fun in it and don't do it quietly, but everything is excellent

Excelente casa para familias grandes, tal cual como se describe. Mi familia y amigos quedaron encantados con la casa. El fraccionamiento muy bonito y la playa caminado a 2 min. El Concierge siempre atento y respondía rápido a cualquier duda o pregunta que tuviéramos. Lo único malo y no es cuestión del alojamiento, es que un vecino se quejó del ruido cuando estábamos en la alberca a las 8 pm con ruido de familia divirtiéndose en la alberca (no teníamos bocina ni nada por el estilo) ni modo que estén en la alberca y no te diviertas en ella y no hagas en silencio, pero de ahí en fuera todo excelente

Muchas gracias por tu reseña! Nos alegra saber que disfrutaste de tu experiencia con nosotros. Siempre nos esforzamos por brindar el mejor servicio posible y tus palabras nos motivan a seguir haciéndolo. Esperamos verte nuevamente pronto :)

Everything was as described in the advertisement,very good access to the beach. Only the pool area was used little by the neighbor with his back to the pool area, everything makes a report because you talk or play music you still do not exceed the delibeles allowed disturbs him and it is a little uncomfortable not being able to enjoy something for what you paid . From there, everything is perfect.

Todo estuvo tal cual se describe en el anuncio,muy buen acceso a la playa todo bien solo el área de la alberca se utilizo poco el vecino de espaldas al área de la alberca,de todo hace reporte por que platicas o pones música aun no excedas los desibeles permitidos le molesta y es un poco incomodo no poder disfrutar de algo por lo que pagaste . De ahí en más todo perfecto.

Agradecemos mucho tu reseña y comentarios, María. Entendemos que el tema con el vecino puede ser incómodo, pero lamentablemente es un tema que está fuera de nuestro control y que también están reguladas por el reglamento del condominio. Muchas gracias por tu comprensión y elegir hospedarte con nosotros, esperamos tener la oportunidad de hacerlo nuevamente :)

Hacienda Mexico is great but not amazing. What doesn't make it a 5/5 is that it's distributed on 2 floors that are actually SEPARATE. So in order to go to the bedrooms on the 2nd floor you have to exit the house and take steep stairs that go right by the pool. If you have kids or elderly family members in your group, this is an issue. Besides that, everything was great: the neighborhood is peaceful, the house located 1 block from the beach, plenty of bathroom and beach towels are offered, the kitchen fully stocked, the cleaning was on point, and the concierge from Riviera Rentals (Mariana in our case) was very professional in her communications. I would definitely recommend this house, but just be aware of the layout issue.

Thank you for your thoughtful review, Ami. We’re glad to hear you enjoyed your stay overall. We appreciate your feedback regarding the layout, and understand how that could be a concern for some guests; we will take it into account to make it clearer on the listing. Your recommendation means a lot to us, and we hope to welcome you back in the future :)

It was perfect. It was just what we all needed to "re-set". We loved the location and the whole experience was so easy...concierge was great, shuttle driver was so kind, yoga instructor was wonderful, chefs were incredible, and on and on... lol. Thank you for setting us up with that incredible place. I'm so so glad we did Playacar. We felt safe the whole time. It was the BEST girls trip we've ever done.

Thank you so much for your kind words Kelley. It was a pleasure to host you and we hope to welcome you back again! Take care!

Our family had a wonderful stay there it was close to the shopping centers and beachs.

We are so happy to know that you enjoyed your stay with us. We appreciate your kind comments! Thank you once again for staying with us and we look forward to hosting you on your next visit!

Everything was perfect just no noise after 10 p.m.  the toilet can't evacuate toilet paper and the guards are quite intrusive but for a quiet stay it's perfect

Tout était parfait juste pas de bruit après 22h  les toilettes ne peuvent pas évacuer le papier toilettes et les gardes sont assez intrusif mais pour un séjour tranquille c’est parfait

We loved our stay. Hosts were very responsive. The place was beautiful and clean. It was great for our big group. The grandparents stayed on main floor and all the kids and grandkids stayed upstairs. The views of the ocean on the roof deck were worth a million bucks. We had to leave another Airbnb in the middle of our stay because the other place was so awful. This just saved our vacation. It’s guarded with security so you felt very safe. It’s walkable to great shopping and restaurants. I can’t say enough good things. If we ever come again, we will be booking this home.

Hi Jennifer! We are delighted to hear that you thoroughly enjoyed your stay. Our goal is to create a comfortable and unforgettable experience for every guest, and we are thrilled that we accomplished that for you. We hope to welcome you back in the future!

The house is well located inside Playa. I recommend it if you go with a large group. There are many  beds. The beach is 2 blocks away. It's a good place to stay even though the house is a little neglected.

La casa está bien ubicada dentro de Playa.  la recomiendo si vas con un grupo grande. Hay muchas  camas. La playa está a 2 cuadras. Es un buen alojamiento aunque la casa está un poco descuidada.

Te agradecemos mucho por compartir tus comentarios respecto a tu estancia. Valoramos mucho cada detalle y trabajaremos para mejorar el punto que mencionas para futuras estancias. Saludos :)

I am very grateful to you,  my family has had the best. We definitely come back at the first opportunity

Estoy muy agradecido con ustedes,  mi familia se la paso de lo mejor. definitivamente volvemos en la primera oportunidad

Muchas gracias por tus comentarios, Dan :) Fue un gusto recibirlos y esperamos volver a hacerlo pronto

Best Airbnb I've ever stayed at. I definitely recommend it like no other. 100% recommended.

El mejor Airbnb en el que me he hospedado. Sin duda lo recomiendo como ningún otro. 100% recomendado.

Muchas gracias por tus palabras, Hiram! Nos dio mucho gusto darte la bienvenida y siempre es un placer recibirte :) Esperamos volver a verte pronto, saludos!

Hacienda México FROM Riviera rentals was a dream location. Our hosts were friendly, the house was absolutely beautiful, clean and perfectly accommodating for our large group. I'd rent from Riviera Rentals again!!! Thank you!

It's wonderful to hear that you had such a positive experience during your stay with us. Providing memorable experiences is our goal and it sounds like our team did just that. Thank you once again for staying with us and for your kind words. We hope to host you again soon!

Very nice place,  worth what you pay, very well located, clean and guarded, we had memorable moments.

Muy agradable lugar,  vale lo que pagas, muy bien ubicado, limpio y vigilado, pasamos momentos memorables.

Agradecemos que nos eligieras como tus anfitriones y apreciamos tu amable reseña. Nos alegra saber que tuviste una experiencia agradable con nosotros. ¡Regresa pronto!

Awesome place, very close to the beach and peaceful neighborhood. Will definitely rent again if i go back.

Thank you for staying with us and for your compliments. We are so happy to hear that you enjoyed your stay. Come back anytime!

I'd like to start by saying Riviera Rentals are incredibly friendly and responsive to all my needs at all times. the place was beautiful and spacious. very close to the beach. got to see beautiful animals walking by, deer, cats, sereques. great fun experience I felt safe in the neighborhood. this was family friendly great pool. I would totally book again.

Thanks for sharing your experience! We're so happy to hear that you had a great time during your stay. Our main goal is to make sure all our guests have a comfortable and memorable experience, so we're really glad we could do that for you. We can't wait to have you back again soon!

Wonderful stay! The house is exactly like in the pictures, extremely clean and cozy, I was attended at different times very quickly and kindly. It is possible to reach the 5th avenue which is amazing walking 20 minutes and the condominium is very quiet.

Estadia maravilhosa! A casa é exatamente como nas fotos, extremamente limpa e aconchegante, fui atendida em diferentes momentos de forma muito rápida e gentil. É possível chegar a 5ta avenida que é incrível caminhando 20 minutos e o condomínio é muito tranquilo.

Que ótimo saber que você teve uma estadia maravilhosa! Fico feliz em saber que a casa correspondeu às suas expectativas. speramos recebê-lo novamente em breve para outra estadia memorável!

A very beautiful and broad house we enjoy the truth.

Una casa muy bonita y amplia la verdad lo disfrutamos

Gracias por tus comentarios, Ignacio. Vuelve pronto :)

We had an awesome experience will not stay anywhere else at Playa del Carmen

It has been a great pleasure hosting you, please feel free to come back anytime :)

We would definitely stay in this house again❤️

Volveríamos a alojarnos en esta casa sin duda❤️

Muchas gracias por elegir hospedarse con nosotros, fue un placer recibirlos :)

I recommend! Everything was perfect! Great next and accommodating host. The villa was beautiful. We had a great time. Close to the beach and the city.

Doporučuji! Všechno bylo perfektní! Skvělý příštup a vstřícný hostitel. Vila byla nádherná. Moc jsme si to užili. Kousek od pláže i od města.

We extend our gratitude for sharing your thoughts on your stay. Your review serves as a significant source of motivation for our team, and we are pleased to have met your expectations during your stay.

Great rooftop patio! We sat up there enjoying the night several nights. The layout offers lots of privacy for bigger groups.

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated the charm of our place.  We look forward to hosting you again in the future!

Muchas gracias por elegir hospedarte con nosotros, Pilar. Ha sigo un gusto atenderte y esperamos hacerlo de nuevo muy pronto :)

We are glad you enjoyed it, Scott. Until next time!

Super great location exceptional security in Fase 1 walk to beach in bare feet 2 mins.  Comfortable bedrooms sleeps the 10 of us no problem, common living spaces a bit cramped for 10. We loved the front porch but back yard pool area too cramped. You need a car or don’t mind walking 1km to town taxis not allowed in without an appointment. Linens so so, no face cloths or blankets but beach towels were appreciated. Not as new and shiny clean modern like some of the others in the neighborhood but it was a great cozy hacienda for our family vacation. Gold Star for Marco our concierge he made everything so perfect for us can’t say enough!!

Thank you for your kind review, Mark. We're delighted you enjoyed your family vacation here. We appreciate your insights about the living spaces and pool area, and are glad Marco, our concierge, contributed to making your stay a great one. We hope to welcome you back in the future!

Agradecemos tu amable comentario, Kenia. ¡Vuelve pronto!

We were very satisfied with the amenities and communication. It was all straightforward. The nearby beach was great.

Wir waren mit der Ausstattung und der Kommunikation sehr zufrieden. Es war Alles unkompliziert. Der nahe Strand war toll.

We are thrilled to hear that you enjoyed the overall experience, Michael. Until next time!

House is very comfortable, it has a good 2 block location to a nice beach, good kitchen and comfortable rooms. The only thing I didn’t like Is the stair to access the second floor it’s on the outside next to the pool

Thank you for your review, Michael. We are sorry to hear that you disliked the stair case and hope this did not greatly detract from the overall experience. We appreciate your feedback and hope to welcome you back in the future!

host was very nice and responsive. the AC stopped working in one room and it was fixed a couple of hours later. very good

Thank you for your kind review, Kevin. We are glad to have been of assistance during your stay. It was a pleasure hosting you!

Excellent communication x part of Rivera Rentals, the house was very clean and the location excellent. It has a beautiful beach 5 min walk. Recommended for large families.

Excelente comunicación x parte de Rivera Rentals, la casa estaba muy limpia y la ubicación excelente. Tiene una playa hermosa a 5 min a pie. Recomendable para familias grandes.

Very close to the beginning of 5th Avenue, only to get to the house without a car or taxi you walk a lot.! The house is very comfortable and clean

Muy cerca del inicio de la 5ta avenida, solo que para llegar a la casa sin coche o taxi caminas bastante.! La casa muy cómoda y limpia

Muchas gracias por tu amable reseña tras tu reciente estancia Manuel, nos alegra saber de que encontraras la propiedad muy cómoda y limpia. ¡Vuelve pronto!

We loved the place where the house is located; very close to restaurants and everything you occupy Also super close to the beach and plenty to do Marco, the host was always attentive to help and concerned about any situation. The house is a little sloppy, it really takes up a little bit of love

Nos encantó el lugar donde está ubicada la casa; muy cerca de restaurantes y todo lo que ocupes También está súper cerca de la playa y mucho por hacer Marco el host siempre atento a ayudar y preocupado por cualquier situación La casa está un poco descuidada, realmente ocupa un poco de cariño

Muchas gracias por tu reseña, Mario. Nos alegra escuchar que disfrutaron de la estancia. Tomaremos en cuenta tus sugerencias para seguir mejorando nuestra unidad y servicio. ¡Hasta pronto!

Very nice house, good location, I recommend it

Muy bonita la casa buena ubicación la recomiendo

Agradecemos tu amable reseña, Hector. ¡Hasta pronto!

This was a tough experience from the start. First, the address listed on the reservation is not the actual address you are supposed to go to, it took me 20 miles out of the way to a very undesirable area. Second, I specifically booked this property because you could hire a chef to come and cook breakfast for you and your guests. I and one guest didn't get into the property until 9 pm and didn't have time to go grocery shopping for the chef (most personal chefs get the groceries for you) so I canceled the chef for the following morning because we wouldn't have enough time to go shopping before 7 am. Not until 8 pm the next night did the concierge tell me that the chef "got upset that we canceled that day and found another job for the rest of the week". He didn't try to find a solution for us, we just had to deal. Third, dead cockroaches on the floor which means the place is dirty. Last, we came home one night to no running water and were given jugs of water to bathe with. Unacceptable!

Thank you for your review, Devin. We sincerely apologize for the series of unfortunate events that occurred during your stay. We understand that these issues greatly impacted your overall impression, and we would like to address each of your concerns individually. Regarding the address provided on the reservation, we confirm that the information provided was indeed accurate. However, we have taken immediate action to rectify this issue by providing a better explanation on how to arrive at the property to ensure that our future guests do not encounter the same inconvenience. Regarding the chef service, we must say that, first and foremost, this is an external company we recommend guests to book because we believe it to be the best in the area. The service was previously hired to arrive at 6:00am, but was cancelled by you at 10:00pm the previous night. The chef had already made other arrangements as a result. Unfortunately, this was beyond our control. We apologize for any confusion or frustration this may have caused. In an effort to assist you, we provided you with a list of other exceptional cooks in the area that you could have considered as an alternative. We take cleanliness and hygiene extremely seriously, and are sorry for any shortcomings you encountered in this regard. We have promptly addressed the issue with our dedicated housekeeping team and have implemented additional training and inspections to ensure that such incidents do not recur in the future. Our guest´s comfort and satisfaction are of the utmost importance to us. It is essential for us to provide all necessary amenities, and we deeply regret the disruption in the water service. This was an evening shortage the area experienced which was restored the following morning. To express our genuine concern and desire to rectify the situation, we offered you generous compensation. We deeply regret that this gesture did not fully convey our commitment to resolving the inconvenience and regaining your trust. We will take your feedback on board to improve our attention moving forward.

The bathrooms were covered , the pool was dirty , we ran out of water for a day, the air was dripping in a room , in the end everything was fixed but the house was supposed to be 100 from the beginning

Los baños se tapaban , la alberca estaba sucia , nos quedamos un día sin agua , el aire goteaba en una habitación , en fin todo lo solucionaron pero se supone que la casa debía estar al 100 desde un principio

Gracias por compartir tus comentarios. Lamentamos mucho cualquier inconveniente que hayas experimentado durante tu estadía. El goteo del aire acondicionado fue atendido y solucionado de inmediato por nuestro técnico especializado en cuanto fue reportado. Mantenemos un estricto programa de mantenimiento preventivo para garantizar que la villa esté en perfectas condiciones. Desafortunadamente, a veces pueden surgir problemas inesperados ajenos a nuestro control, como la falta de suministro de agua por parte del proveedor de la ciudad. También queremos mencionar que en Playa del Carmen, en particular en Playacar, el sistema de tuberías y drenaje es muy sensible, por lo que pedimos a nuestros huéspedes que eviten arrojar papel o objetos no degradables en los baños para evitar obstrucciones. Finalmente, la alberca se limpia 3 veces por semana, en ocasiones, nuestro clima tropical, las hojas y la lluvia pueden afectar temporalmente su limpieza. Agradecemos que hayas elegido hospedarte con nosotros y esperamos que hayas disfrutado de Playa del Carmen.

We absolutely loved our stay! Went with a group of 15 friends for spring break and it was a blast! Only issue was our neighbor’s noise complaints; they are pretty proactive about it. Our solution was going to the clubs every night, only a quick walk or ~$10 taxi away! Beach was literally a 2 minute walk away and super lovely!

Thank you for taking the time to leave a review, Martina. We are thrilled to hear that you and your group of friends enjoyed the experience.  However, we apologize for any inconvenience caused by noise complaints from our neighbors. Unfortunately, this is not something we can prevent or control. We strive to provide a comfortable and enjoyable stay for all our guests, and we understand the importance of keeping noise levels at an appropriate level. We hope this did not significantly impact your stay with us. Thank you again for your feedback, and we hope to have the opportunity to host you again in the future!

The house very well, clean sheets, comfortable mattresses, except that it is very bad taste that the neighbor from behind is looking at the house to ask you to keep quiet at 5 in the afternoon, when you are in the pool enjoying with your family, we never exaggerate in noise, only that the Lord is annoyed that others are happy, if they are going to enjoy with their family this house is not an option, if they are going to rest and sleep at 9 it is a good option

La casa muy bien, sabanas limpias, colchones cómodos, salvo que es de muy mal gusto que el vecino de atrás se esté asomando a la casa para pedirte que guardes silencio a las 5 de la tarde, cuando estás en la alberca disfrutando con tu familia, nunca exageramos en ruido, solo que al señor le molesta que otros sean felices, si van en plan de disfrutar con su familia está casa no es una opción, si van a descansar y dormir a las 9 es una buena opción

Muchas gracias por tu reseña, Nayeli.  Lamentamos escuchar que tuvieras una mala experiencia con nuestro vecino. Desafortunadamente, esto se encuentra fuera de nuestro control, ya que no podemos influir en el comportamiento ni las quejas que expresó. Esperamos que esto no haya afectado demasiado tus vacaciones. ¡Gracias por tu estadía!

We stayed for 7 nights, and it was amazing. 12 adults and 3 kids, and we had enough place. First, our villa manager Marco was very responsive and always there to help. Everything we asked, he got back to us within minutes. We had some small issues with transport, but even there, he was always there to assist us. We asked for a babysitter, and Marco found us a nice and speaking english baby-sitter. Kids loved her . The villa is beautiful! The front porch was perfect for coffee in the morning with the early sun, dinners, and late drinks. the roof terrace was perfect for the sunrise and sunset but needed a little bit more furniture up there. the photos don't show how nice it is up there. The pool was fun and perfect for the afternoon swim. The villa is so close to the beach that it is perfect for a quick stroll at sunrise for photos, early swim with the kids, or happy hour beer! playacar fase1 is really safe. the walk to the city is around 10-15 minutes and easy to get to.

Sophie, thank you so much for choosing our villa for your vacation and for taking the time to write such a wonderful review. We're thrilled to hear that you and your group had an amazing stay and that Marco, our villa manager, was  helpful and responsive throughout your stay. We're happy that the front porch and the roof terrace with its stunning views was specially enjoyed too. We appreciate your feedback about the furniture on the roof terrace and will take that into consideration. It's great to hear that you enjoyed the pool and the villa's proximity to the beach and the city. Playacar Fase 1 is indeed a very safe neighborhood and we're glad you felt secure during your stay. We hope to welcome you back to our villa again soon!

The Hacienda is just as advertised: spacious, comfortable, close to the beach, amazing neighbourhood, gorgeous bedrooms, breezy front porch, fun pool, and a great rooftop ocean view with a handy shower. Kitchen had lots of great amenities (like 5 gallon water jugs in a refrigerated dispenser) and we had almost all our meals at home on the front porch. Cooling fans in every room and the porch, high quality towels and bed linen, and super comfy beds. 1 block from the beach, and a  lovely 10 minute walk to town. Our family of 12 were overwhelmed with the house and it made for the perfect location for our reunion. Lastly the private pool was well used, and the funky lighting at night a bonus. Riviera Rentals bent over backwards to accommodate us, and Marco the Concierge was quick to respond with tips and local recommendations. Thank you for an amazing week! I’m running out of adjectives to say how nice the place was.

Hello Alyson, thank you for taking the time to leave such a wonderful review of your stay at The Hacienda. We are thrilled to hear that the spacious and comfortable accommodations, close proximity to the beach, and amazing neighborhood all contributed to a great vacation experience for you and your family. We are delighted to hear that you found the bedrooms gorgeous, the front porch breezy, and the pool and rooftop ocean view to be fantastic amenities. We are pleased to hear that the cooling fans, high-quality towels and bed linen, and super comfy beds added to your enjoyment of the property. We are also glad to hear that the private pool was well used and that the funky lighting at night was a bonus. Thank you for recognizing the efforts of our team at Riviera Rentals, including Marco the Concierge, who provided quick and helpful local recommendations. We are honored to have been a part of your family reunion and that you had an amazing week. We appreciate your kind words and hope to have the opportunity to host you and your family again in the future.

Muchas gracias por tu amable reseña, Nuria. Nos alegra que disfrutaran plenamente de la estancia. ¡Fue un placer recibirte en nuestra propiedad!

It is located in a very quiet and safe area... easy access to the beach and not that far from 5th avenue The place is suitable for a large group, although I think 16 people are a little tight on the top They were always attentive and access was very easy

Esta ubicada en una zona muy tranquila y segura… fácil acceso a la playa y no tan lejos de la 5ta avenida El lugar es adecuado para un grupo grande, aunque creo que 16 personas quedan un poco apretadas en la parte de arriba Siempre estuvieron al pendiente y el acceso fue muy sencillo

Gracias por tu reseña, Luis. Nos alegra saber que encontraron el lugar tranquilo y seguro. También agradecemos tus observaciones sobre el espacio y estaremos considerando esto en el futuro para mejorar la experiencia de nuestros huéspedes. Estamos contentos de saber que nuestro equipo estuvo al pendiente de sus necesidades. ¡Fue un placer recibirles en nuestra propiedad!

Since I'm limited to 1000: Don’t send me a text that for another $50 pesos or $50 USD (I couldn’t tell which), you’ll provide more jugs of water if we need more. Just order plenty—it’ll get used by us or the next guest without asking for more money for something that should be provided. Next, all guests should be prepared to bring the following: TP (only rolls provided are the 1 roll in the bathroom), paper towels (only 1 in the kitchen), no dish rags, only 1 dish towel, no wash cloths for the bathroom. Each bedroom should have it’s own full length mirror. There was only 1 blowdryer for the whole house (for a house that sleeps 14!). I can understand not providing laundry detergent, but if the previous guest left some (like we did), leave it there for the next guests. Refrigerator pooled water in the drawer. Leave extra bathroom waste bags! After a couple of days, it gets stinky as we’re instructed to not flush the TP down the toilet. I have positives and more negatives,but out of space

Thank you for taking the time to leave a review about your stay, Daniel. We are sorry to hear that there were some issues during your visit. We understand the importance of having all necessary items available for a comfortable stay and we will take your feedback into consideration to improve our services.We will make sure to better communicate the items guests should bring for their stay. We hope to welcome you back for an improved experience!

The accommodation was very clean. On arrival there was plenty of drinking water which was very pleasant. The communication worked very well. fast and friendly. Location was good. we would come back anytime

Die Unterkunft war sehr sauber. Bei Ankunft war ausreichend Trinkwasser vorhanden das war sehr angenehm. Die Kommunikation hat sehr gut geklappt. schnell und freundlich. Lage war gut. wir würden jederzeit wiederkommen

Thank you for your positive review, we appreciate your feedback, Niclas. We're glad you enjoyed the overall experience. You are always welcome back!

It was my first time getting an Airbnb and was a great experience. we're a group of 13 people and the house was perfect.

We are very happy to hear that the property was able to accommodate all of you comfortably. It was a pleasure hosting you, Roxanna. Come back soon!

Absolutely stunning. This home was perfect for our group of 8. It has more then enough space. Very big and open area. Less then 2 min walk to private beach that is spotless!! The home is in a gated community with 24 hrs security. Our Airbnb host is quick to respond and very helpful. I would definitely recommend this Airbnb. No complaints at all .  I would book them again my next time in playa del carmen

Thank you for taking the time to review your stay, Carla. We are thrilled to hear that you were all able to enjoy your time here in Playa del Carmen. It was an absolute pleasure hosting you all. Come back soon!

Everything was great, but the neighbors complain to the slightest noise, we took 2 children and they complained, if you go on vacation, you don't expect that. But other than that it's a great place to stay

Todo super bien, pero los vecinos se quejan al minimo ruido, llevabamos 2 niños y se quejaban, si vas de vacaciones, no esperas eso. Pero fuera de eso es un Gran alojamiento

Hola Julieta, Nos complace saber que disfrutaste tu estancia, lamentablemente no podemos controlar el tema con los vecinos, sin embargo entendemos tu punto de vista. Esperamos recibirte pronto nuevamente!

Everything was perfect! So close to the beach and 5th avenue. Most of the bathroom doors didn’t lock though, so that was a bit of an issue but we were fine. I made them aware of it so it should be fixed soon; hopefully. Everything else was perfect. My family of 13 fit perfectly!

Hi Damaris, we are delighted to know you enjoyed your stay and the location of the property. Thank you for letting us know about the doors. Hope you host you back soon!

6BR Villa