Carlos

Reviews

Superhost

245 total reviews

93% Excellent

245 reviews

4.91

2016–2026

Cleanliness 4.8

Accuracy 4.9

Communication 5.0

Location 5.0

Check-in 4.9

Value 4.8

245 reviews

5BR Condo in Acapulco

José Eduardo

Excellent, 4 weeks ago

Everything was excellent, just as advertised. Good location, no hassle getting beach loungers, very comfortable.

“The apartment is very nice and my family and I had a great time, we really enjoyed our stay. The only thing I think could be improved is the service from the kitchen and cleaning staff. I had been told that the cleaning person would come daily, although they did not attend one day. We also hired two days of cooking paying 600 pesos per day, but on both occasions he forgot to prepare part of what was agreed upon and we did not receive the full service. The people who served us were always very friendly, but we felt that they lacked a little more focus on their activities, especially considering that we paid 500 pesos for cleaning and 600 for food. In addition, it was noticeable that they were in a hurry to leave at 3:00 pm, arguing that they no longer had transportation back. I think with a little more organization in these services, the experience would be perfect.”

Great location and beautiful property

Host Response

Jorge, muchas gracias por tu reseña. Esperamos verte muy pronto de regreso en Acapulco

Everything was excellent with Carlos and Nany. Nany is super nice, she supported us a lot. The only thing I would complain about, which is not in Carlos's hands, was the attitude of the guards and Mrs. Celina (condominium manager) since my aunt traveled with us (she is not my blood aunt but that's what I call her) and because of her religion she does not wear a bathing suit, since they do not allow it, so she went into the pool with shorts and a blouse. In fact, it was not right since there are rules, but the way the guards treated her was awful. They said she was our servant, when she was not, and Celina's treatment of her was discriminatory. Apart from that, everything was excellent. I highly recommend it. The view, the pool, and the apartment are beautiful.

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