David

Attentive hosts

I hate to write this review because the chef and house staff were amazing. We never had WiFi the entire time, they said it was bc of the hurricane however the hurricane was the weekend prior and I booked the place the Tuesday before our Thursday trip so I find it hard to believe this wasn’t a known issue at time of booking. We had no water the first night causing us to have to go to the villa next door to use the restrooms and shower (which didn’t have hot water). The AC in the master bedroom did not work the entire time, nor did hot water in that bathroom. Lights is master bathroom and closet did not work. We had lots of issues with leaking toilets, even had a leak in a bedroom coming from an electrical outlet by the bed creating a puddle thank goodness nothing was plugged in it. Some of the kids and us were afraid to use the toilets. I know adults have more patience but honestly we were fed up with all the issues. The place looks nice and for the price point I can’t justify.