Jose
Reviews
Superhost127 total reviews
94% Excellent
127 reviews
4.94
2019–2026
Cleanliness 4.8
Accuracy 5.0
Communication 4.9
Location 5.0
Check-in 5.0
Value 4.9
127 reviews
Víctor
Excellent, 2 months ago
Comfortable and quiet, the beach is very close and everything is nearby. We'll be back soon.
Daniel
Excellent, 4 months ago
Everything as advertised. Very nice spaces and well-equipped. The tower is the closest to the ocean, and the pool is very good.
Viridiana
Excellent, 6 months ago
Our stay could not have been better, José's apartment is beautiful, super clean and with divine decor, everything in perfect condition. The ocean view is beautiful, especially at sunset. José was always attentive to us and Mrs. Reyna helped us with breakfast to make our stay even better. This small family trip that was very simple ended up being a very special vacation! Thank you José!
Perla
Excellent, 7 months ago
The apartment is very comfortable, very close to the beach and pool area. José was very kind in explaining everything to us upon our arrival. The apartment has several TVs and a sound system and speakers that you can move around, which is very convenient for a pleasant stay. Everything works perfectly, we will definitely come back here.
David
Excellent, 9 months ago
Highly recommended, excellent place and stay. José was very communicative and extremely flexible about my questions and requests.
Sam
Excellent, 9 months ago
"My family of 8 people stayed here for 5 days and had an incredible time. The apartment offers amazing views right on the beach, and we loved having access to several pools. The location is very convenient with an OXXO down the street and grocery stores nearby. The complex is gated with a lot of security, so we felt very safe. Important tip for future guests: When you register at the front office, make sure to bring a credit card (not a debit card) for the security deposit. The photos matched the property perfectly, and everything was spotless. The onsite staff was also very helpful with everything we needed. We loved the facilities and will definitely be back!
Leticia
Good, 10 months ago
Beautiful apartment, just like in the photos. A 5-minute walk to the beach, very good condo services. José is always friendly and attentive. We will definitely be back.
G Miguel
Excellent, 11 months ago
EVERYTHING EXCELLENT, 100% RECOMMENDED
Ximo
Excellent, 11 months ago
Jose is a great host, he gives you many facilities, he is flexible, clear and does not bother you every 5 minutes with messages like elsewhere. We'll be back for sure!
Eduardo
Excellent, 11 months ago
Great stay, the Host is very attentive. Always responded 10/10
María Gabriela
Repeat guest
Excellent, 1 year ago
Everything was great. Mrs. Reyna and Martha give it a plus. They are the people who serve you and strive to please.
Sofia
Excellent, 1 year ago
Everything was excellent and José was always amazing! Highly recommended
Carlos Alberto
Excellent, 1 year ago
A great place to stay in Acapulco! Jose is a great host: attentive at all times, he has a dream coffee maker that makes delicious coffee; he had great recommendations like the chilaquiles made by Reyna👌. The location is so good that from the living room, terrace and rooms you can see the sunset, as well as having quick access to pools and the beach. I highly recommend this apartment for trips to Diamante.
Alfonso
Excellent, 1 year ago
everything was magnificent. The apartment's easy access to the sea is sensational. everything is clean, organized and in order and José is always attentive to every detail. thank you very much
Martinez
Repeat guest
Excellent, 1 year ago
We loved the apartment
Zully
Excellent, 1 year ago
The apartment is very nice and the view is spectacular. The apartment's location on the island is unbeatable, the beach and pools are just a few steps away. José is the best host, he left us complimentary drinks and sweets, he was super nice, attentive and was on top of everything. We would definitely go back soon.
Martinez
Repeat guest
Excellent, 1 year ago
Very nice apartment, what I liked the most was the view and that the beach is literally a 2 min walk away... Thank you José for all your attention, we will surely be back soon!!
Gaby
Excellent, 1 year ago
The host was always very friendly and answered all my questions quickly. The apartment is very comfortable, it is very well equipped and has a very nice view of the sea.
Elias
Excellent, 1 year ago
Very good apartment
Vale
Good, 1 year ago
Everything is great. Thank you
Irving
Excellent, 1 year ago
I have had the opportunity to stay in various properties through the app, and the truth is that I was very pleasantly surprised with the attention that the host has for his guests, he always responds very quickly and attentively, he is very kind. The property's facilities are also very nice, especially very clean upon our arrival, and we tried to keep it that way during our stay and upon our departure, with the help of Mrs. Rosa (the host's trusted person). The apartment has a very nice ocean view, it is perfect for resting. I highly recommend the host and this property, I have no "buts" about it.
Claudia
Excellent, 1 year ago
José's place is great. It has everything you need for your vacation. I went with small kids. The apartment is located in the tower right next to the beach and with a very big pool and a pool for kids so you have everything close by. Jose and Reyna were very responsive and attentive to make our stay enjoyable. La Isla also has other good amenities such as the water slides which we also used. The slow river was not functioning when we went. The food in the restaurants is also good. Overall excellent stay!!!
Diana
Excellent, 1 year ago
The place is amazing, the square is literally a few steps away, the pools are really well maintained, the service is impeccable. We took two babies and children, without any problems. The apartment is beautiful, spacious, and very conveniently located. We'll be back for sure. We highly recommend it. Reyna helped us with the cleaning and breakfast, phew! You won't want to miss it.
Danae
Excellent, 1 year ago
I had a wonderful experience in Acapulco staying here with my family. The view is spectacular. From the moment we arrived, José, our host, welcomed us with great kindness and attention. The description of the place matched the photos perfectly; everything was just as beautiful in person. We decided to get breakfast with Reina, and it was an excellent choice. The food was delicious and really complemented our stay. One of the highlights was the terrace, ideal for enjoying family moments and, above all, to admire the sunsets that are simply breathtaking. I recommend booking with José. Their hospitality and the quality of the place made our visit very good. You will feel at home!
Maria Fernanda
Excellent, 2 years ago
I thought the apartment was really cool because it's really close to the pools and the beach, we literally preferred to go up to the apartment's bathroom to walk more within the accessible fan complex that was the Bali tower where the apartment is located, I went with older people and they didn't have to walk more than 100 meters to be by the sea, everything was really good!! Martha is very friendly and José is always attentive!!
Rodrigo
Excellent, 3 years ago
Very nice. Good location.
Alin
Excellent, 3 years ago
A very nice place with excellent ocean views and very quiet. Great place if you're going with family.
Adriana
Excellent, 3 years ago
The stay was excellent, the location next to the beach and near the secondary pool, the one in the tower was under maintenance, but no problem, there are several possibilities with very easy access, even for older people. The apartment is perfectly equipped and Mrs. Martha's cleaning and cooking help was great for family living, plus she has an excellent attitude and cooks very well. José was very attentive, but the truth is that there was no need to contact him, the directions were clear, the access was easy and fast and everything was very organized in the apartment. We'll definitely be back.
Omar
Excellent, 3 years ago
Excellent choice for a family vacation!!!
Ivan
Excellent, 3 years ago
Great stay, would comeback for sure
Melina
Excellent, 3 years ago
We loved staying in this apartment. It was very comfortable for the family. The beach is just a few meters away. Everything works pretty well. We would definitely stay here again. Thank you so much Jose for the attention.
Roberto
Repeat guest
Excellent, 3 years ago
everything good, good apartment, excellent communication. The main pool is in renovation but there was another one, from the neighboring tower, available for swimming. Everything is good in general
Roberto
Excellent, 3 years ago
Very good apartment , good location, beach , commerce,condominium...
Tabata Pamela
Excellent, 3 years ago
Jose's apartment is amazing is amazing, it's worth staying there, the view is amazing and it's not the same. The photos don't do it justice, the location is excellent, if you are hesitant to stay here if you are hesitant to stay here. The only bad thing is that the administration does not have pet friendly policies and are not very flexible about it, if you want to go there with your puppies I recommend bringing a letter that is a service dog, otherwise you won't be able to access the awnings on the beach, the restaurant or walk anywhere in the residence complex. It's worth adding that Jose, I'm trying to do my best to help us and that our puppies were able to access it, which is an excellent host. But if you don't have dogs, you don't have any worries and book now that you can.
Enrique
Excellent, 3 years ago
José was an excellent host, he was always attentive to any questions; also Mrs. Martha was very friendly for any need, it is worth paying for the cleaning, they leave the apartment very well. The location and view, excellent! I would highly recommend it!
Maria
Excellent, 3 years ago
We love our stay. Thank you very much to Jose, who is a super host! The apartment has a perfect location, it is very comfortable and everything impeccable... and we loved the sea view since it is on the 8th floor Mrs. Lourdes' food was delicious, zero diet 😄 Thank you very much for everything and I'm sure we'll be back.
Mirenzuri
Excellent, 3 years ago
Excellent location, clean and comfortable
Edmundo
Good, 3 years ago
The apartment is very good, as described, the location is next to the commercial center of the Island and in relation to the pools, the beach and the parking could not be better, I do not give 5 strategists because the central air in one of the rooms did not cool in the day as it should, that is at night when the weather outside helped the teams to go down to 21.5 degrees, but in the day it does not manage to maintain it and rises up to 25 degrees. They reported and sent a technician who was very little managed to do... in the end everything else was very good, the beach is part of the jumper is very fun and the pools are clear but clearly with a lack of maintenance from the management of the place.
Luis
Excellent, 3 years ago
This apartment is wonderful. In terms of location I can say that, inside the island I have tried a couple of accommodations and this one is definitely worth it. From the door of the apartment to the beach are 4 minutes at a slow pace, it is extremely comfortable, you enjoy the beach a lot (and to the pool are 2 minutes). The apartment has a magnificent ocean view, we had breakfast, ate and dined on the terrace as it is a good size and the ocean and sunset views are very well enjoyed. A couple of days in the mornings we even saw dolphins. José is very well cared for the apartment, as well as his armchairs, chairs and beds are very comfortable. I will definitely be returning to your place.
Ruth
Excellent, 3 years ago
Very good service and flexibility from José. The apartment is very nice. I would definitely stay there again
Alberto
Excellent, 3 years ago
Excellent apartment José and Nora were always attentive to us having good time. Highly recommended
Sergio
Repeat guest
Excellent, 3 years ago
Everything is great as always. We are frequent visitors to this apartment and had a wonderful time. Thank you.
Jocelyn
Excellent, 3 years ago
Jose’s place is stunningly gorgeous! The views of the ocean and pool could not be any better!!! Sunsets were beautiful. The pool is lit up at night with pretty colors and we enjoyed unobstructed views of the ocean!! The condo is walking distance to La Isla Shopping mall, restaurants, coffee shops and the grocery store. Every room had its own bathroom which made it super easy to have a larger group stay comfortably. The decor was a perfect mix of modern with a minimalist Mexican feel. Jose was very accommodating and responsive every time I messaged him. I would highly recommend this condo to anyone looking for a beautiful, nice vacation condo! Thanks Again Jose!
Eugenio
Excellent, 3 years ago
Excellent location and very comfortable facilities
Andrés
Excellent, 3 years ago
Jose's accommodation has a beautiful ocean view, super comfortable access to the beach is immediate We had a great time !
Ana María
Good, 3 years ago
amazing
Cristian
Excellent, 3 years ago
Everything was great. Jose was very attentive and was always available to collaborate. Very well located and a very nice ocean views. I highly recommend it.
María Gabriela
Repeat guest
Excellent, 3 years ago
This complex is breathtakingly maintained. The apartment is on the beach side on an 8th floor. Beautiful view. And very spacious. It has 4 bedrooms with bathroom excellent for a large family. I would also give it a great added value that they have a trusted person who serves you very well and cooks you. It has the impressive apartment clean. Mr. Jose was attentive to all my requirements. I'm sure we'll be back
Alina
Excellent, 3 years ago
Awesome apartment! Super clean! Great location. Loved that there were 4 bathrooms (one for each room). The kitchen is well equipped. Lots of closet space. TVs with cable! Everything worked as it should. Not the strongest wifi but adequate if you are not working with video conferencing. Overall highly recommends and we plan to stay here again!
Oryadne
Excellent, 3 years ago
The apartment is the same as shown in the pictures. Very well equipped. Beautiful views. Very comfortable and convenient because it is in the tower closest to the beach and pool. The host is super flexible and empathetic. Highly recommended !!! It's totally worth it. We'll definitely stay here again!
Paulina
Excellent, 3 years ago
Great place and service
Alejandro
Excellent, 3 years ago
A great place , very comfortable and super cute !! The attention of both José and Mrs. Martha was very good , always super attentive. The view is overflowing , the rooms are very spacious and comfortable . Highly recommended
Mauricio
Excellent, 3 years ago
Excellent place and José was always very attentive. I recommend it.
Daniel
Repeat guest
Excellent, 3 years ago
Excellent apartment. Second time we return and certainly a third time. Very comfortable apartment and Jose was very attentive to everything.
Oscar
Excellent, 4 years ago
Very good apartment, with a great view and location. José is an extraordinary host. Highly recommended!
Marcela
Excellent, 4 years ago
We had a great time! Excellent host.
Sergio
Repeat guest
Excellent, 4 years ago
As always, we had a wonderful time. Great choice for family vacations.
Sebastian
Excellent, 4 years ago
The best location in the residence, since the tower is just a short walk from the main pool and beach
Eduardo Noe
Excellent, 4 years ago
The place is very nice and for the more children! The view, the pools, the beach, the slides, the service and the proximity to Plaza la Isla, make the stay very comfortable. 100% recommended!
Paloma
Good, 4 years ago
Unbeatable location, attention, cleanliness, lots of waves. The view, the amenities of the apartment. Very good. You can change the environment in the condominium towers and go to a pool with slides or just change the environment, you have the supermarket walking the square of the island and you also have a restaurant there, the only thing is that the pool of the condominium needs maintenance of tiles, otherwise we will surely return
Daniel
Repeat guest
Excellent, 4 years ago
Great place to be with your family. The exit to the beach and swimming pool is very close and the facilities well cared for and safe. We've already booked to come back in September. I highly recommend it
Diego
Good, 4 years ago
The apartment is spacious, we were 7 of us and we were perfect. Great cleanliness and spectacular views. Martha is an excellent cook! 100% recommended. Jose's attention too, kind at all times. Perfect location, beach and pool in front of the apartment. Great amenities (Steam, Sauna, Spa, Gardens) Negative points of the apartment: part of the ceiling was broken, the AC didn't always work and the rooms can't be regulated independently. Negative points of the complex: it needs maintenance, particularly the pool and building. The restaurant and bar services leave something to be desired, we ordered several things that they didn't have.
Nestor
Excellent, 4 years ago
excellent place, very good stay, great value for money. people are all very attentive. you have to maintain the premises to enjoy it for many more years
Oscar
Excellent, 4 years ago
An excellent option to stay, we will definitely be back!!
Giselle
Repeat guest
Excellent, 4 years ago
Second time we come back. Again we loved it, Mrs. Martha cooked us very rich and was very nice. Thanks again.
Daniel
Repeat guest
Excellent, 4 years ago
Excellent apartment! Jose always provides excellent service!
Sergio
Repeat guest
Excellent, 4 years ago
Highly recommended. Comfort, cleanliness and a 10 for the view.
Sergio
Repeat guest
Excellent, 4 years ago
Very nice apartment with all the amenities and a great location.
Rocio
Excellent, 4 years ago
We had a great time! The apartment is very comfortable, 4 bedrooms very well laid out, everything needed in the kitchen and the visa and amenities are the best. Best of all, it's so close to the beach.
Sergio
Repeat guest
Excellent, 4 years ago
Very suitable apartment for family vacations. A view of 10 and very spacious. Jose is always attentive and willing. Highly recommended. We'll be back soon.
Ivette
Excellent, 4 years ago
My stay was perfect, the location was unbeatable... we had a great time. Communication would definitely return. The communication was quick at all times
Erick Marlon
Excellent, 4 years ago
Very nice apartment with an excellent view and a great location.
Daniel
Excellent, 4 years ago
Excellent host, very nice apartment and with an excellent view. Service and security are always attentive. I would be back without thinking.
Valeria
Excellent, 4 years ago
Amazing New Year's Eve, we could see the fireworks from the terrace. The view is beautiful and you can hear the sea while you rest. The apartment is very comfortable, clean and modern. Each room has its own bathroom and the location at the foot of the sea is unbeatable. The complex pool is very large but already needs maintenance, it has areas with gaps because the tiles have peeled off but it is still quite enjoyed. Martha, the lady who welcomes you, is very friendly and always attentive to what you need. An excellent choice of accommodation.
María
Repeat guest
Excellent, 4 years ago
Amazing. Nice, clean, great communication. It was our second time in the apartment and again it was a very good choice.
Carlos
Excellent, 4 years ago
The apartment is amazing and José is very friendly. I highly recommend staying here
Jesus
Excellent, 4 years ago
Super recommended, very happy and all good.
Alexandra
Good, 4 years ago
Incredible view and right at foot of beach and pool. Comfortable 4 bedroom apartment. Loved the beach, you can walk for miles. I would love to come back!!!
Loic
Repeat guest
Excellent, 4 years ago
I sing the place to us, the apartment. Highly recommended!
Eric
Excellent, 4 years ago
Excellent, very good location, cleanliness and equipment
Laura
Excellent, 4 years ago
The apt has a super view, is very well located and is very spacious and comfortable for large groups.
Jorge
Excellent, 4 years ago
Jose has the apartment with the Best location in La Isla Residences, it is very nice and very well maintained. Highly recommended.
Roberto
Repeat guest
Excellent, 4 years ago
Excellent communication and service from José. Mrs. Martha, who delivers and receives the apartment, and can help with cleaning, is also very friendly. All good. Second time we rented the apartment. Wonderful
Gabriel
Excellent, 4 years ago
Everything was very good, beautiful apartment, location and spectacular view.
Daniel
Repeat guest
Excellent, 5 years ago
Excellent apartment, excellent attention from Jose! 100% recommended
Diana
Excellent, 5 years ago
Widely recommended and excellent host service.
Johan
Excellent, 5 years ago
Great host, very caring. Communication was clear and necessary
Giselle
Repeat guest
Excellent, 5 years ago
Our stay was excellent. The apartment can't be better located, as there is Bali Tower, which is closest to the beach, pool facing the sea and the restaurant. The apartment was clean and with contemporary decoration. It has 4 rooms and 4 bathrooms, which helped us a lot in terms of everyone's privacy. The service in the pool and on the beach was very good with good prices. I'm sure we'll be back soon. Thank you so much
Alejandro
Excellent, 5 years ago
Excellent apartment, clean and in very good location !!
Rafael
Excellent, 5 years ago
The apartment has an excellent location and wonderful views. Exceptional sunset on the terrace!! It is an apartment with very good spaces in size and distribution, very cozy. We will definitely repeat !!!
Enrique
Excellent, 5 years ago
It is a beautiful apartment very spacious very comfortable four bedrooms four bathrooms we were four couples and we had an amazing time by the extremely helpful cleaning girl He recommended us to a person who made us eat delicious and by very few pesos We don't have any, but some for the apartment is really excellent But the condo restaurant leaves a lot to be desired But there are excellent restaurants in Plaza La Isla
Arisma
Excellent, 5 years ago
The stay was the best, the apartment was clean and like everything you need for the stay; the location and the residential facilities are very good. Communication with José was excellent, always helpful and attentive. I would definitely come back again.
Silvio
Excellent, 5 years ago
Jose's place is great. The view and comfort on the terrace is just amazing, a few steps from the beach, close to the mall. Amenities are not crowded. We had a wonderful time. My only comment is that the condo is not pet-friendly at all. Pets are not allowed around the pool area, gardens, restaurant (open space), not even in the beach tents from the condo. Fortunately, there's an empty lot right next to the condo and we enjoyed the beach there. The beach is great btw.
Araceli
Excellent, 5 years ago
It was excellent! It was very nice and very clean. It is in the best tower right at the beach. Communication was great with the host! My happy kids in the children's pools. We will definitely be back.
Roberto
Repeat guest
Excellent, 5 years ago
excellent accommodation. 4 comfortable bedrooms, 4 bathrooms, spacious dining room, huge common pool, very comfortable beach access, excellent communication, Martha, the person who can help with cleaning, very attentive and also with excellent communication. everything is fine. Highly recommended.
Angelica
Excellent, 5 years ago
Very good service! As shown in the photos!
Antonio
Excellent, 5 years ago
José is a great host, everything top notch, the apartment is very clean and in a great location
María
Repeat guest
Excellent, 5 years ago
The apartment is perfect, good location, clean SUUPER and everything works great. I didn't miss a thing! Very attentive hosts and answered any questions quickly. I would definitely repeat. Highly recommended.
Diana
Excellent, 5 years ago
Jose and Nora's apartment is spectacular. Very clean and with all the comforts to spend a very nice time in Acapulco. The view Del Mar at sunset is awesome I'd be back a thousand times
Gabriela
Excellent, 5 years ago
Jose and Nora were great hosts. They were concerned that we were very comfortable and their response was immediate at all times. The apartment is very nice.