Manuel Suarez

Reviews

33 total reviews

85% Excellent

33 reviews

4.64

2025–2026

Cleanliness 4.8

Accuracy 4.9

Communication 5.0

Location 4.8

Check-in 5.0

Value 4.9

33 reviews

3BR Home in Esquipulas

Hetziba

Excellent, 4 weeks ago

We really liked staying here because the house had everything you need to have a good time. Everything is very clean, quite comfortable, and the communication with the host is excellent.

To Manuel future rental .. his place is really feel like home .. me and my family were really happy and comfortable with the house the pool is perfect not too small not too big,take kitchen works 100 percent and the rooms and living room really nice and the porch next to the pool the my family favorite place.. the residencial is quite friendly and full of nature.. 100 percent recommended to anyone with family oriented homes.. thanks to you ,,,,

Host Response

I'm glad she had a great time. We look forward to seeing you soon. Thank you so much.

The place served the purpose but will not stay again, is not the worse but it can use a little update and touch ups.

Host Response

During your stay, no complaints were reported, and you arrived at night. The house is always cleaned after each guest check-out. I didn't like that they didn't report that they broke a toilet seat cover, I mention it because of the short time I had to hand over the house to the next guest, accidents happen.

3BR Home in Esquipulas

Gaston

Repeat guest

Terrible, 6 months ago

There were several concerns during my stay. Communication felt unprofessional at times. Being told to “do what I said” and “follow directions” felt inappropriate for a guest. Guests are expected to run the pool equipment four hours daily with no timer, which required me to wake up at 5 a.m. This was not required during my previous stay. It feels like a maintenance duty, not a guest responsibility. It was also unclear whether the pool’s ~9 kWh daily usage was deducted from the 20 kW limit. My total usage was about 161 kWh, under the 180 cap. Electricity in Nicaragua averages $0.10–$0.17 per kWh, so I recommend requesting the official utility bill if charged extra. Technician visits were unpredictable. Other issues: unprepared bedroom, mold in coffee maker, delayed bedding, limited towel replacements, refrigerator not working until day four, and inconsistent hot water. A $150 refund was promised on day one but later refused. Video and picture were submitted to Airbnb.

Host Response

En la primera visita de esta persona en noviembre del año pasado, todo fue excelente, de 5 estrellas y sabía de los reglamentos de la casa ( obvio que no hay exigencias al huésped de cumplir con un horario estricto para poner a funcionar el filtro de agua de la piscina, para que naden en lo limpio). La limpieza de la piscina tiene su mantenimiento 3 veces a la semana por un personal privado y actualmente tiene un timer para un encendido automático del filtro de la misma. Ahora con su última visita se pasó quejando todo el tiempo para obtener un beneficio económico y que le saliera a mitad de precio su estadía. Todas sus quejas no eran de emergencia y fueron atendidas. Para evitar mayores conflictos cedí a sus peticiones monetarias. Los huéspedes que llegaron el mismo día que esta persona dejó el alojamiento, nos calificó con 5 estrellas y no hubieron quejas algunas. Igual los huéspedes que estuvieron alojados antes de esta persona no tuvieron quejas sobre el alojamiento.

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