Carmen
Reviews
Superhost145 total reviews
81% Excellent
145 reviews
4.73
2019–2026
Cleanliness 4.5
Accuracy 4.8
Communication 4.9
Location 4.6
Check-in 4.9
Value 4.7
145 reviews

Sarahi
Excellent, 1 week ago
A house with a spectacular view. They are very attentive, and the photos really don't do the house justice.
Host Response
Thanks for the feedback. We were delighted with your visit.

Bernardo
Good, 4 weeks ago
Good place, quiet.
Host Response
Thanks, Bernardo, for your rating. I'll see which lights didn't come on.

Leslie Aline
Excellent, 1 month ago
Excellent stay. It has the best view. Don't hesitate to stay 🏝️ ☀️ ❤️ Mr. Esteban was very attentive and kind

Viridiana
Excellent, 2 months ago
The view from the house is spectacular, and the service from the caretakers is excellent. We had a nice family vacation. We will definitely consider this place again.
Host Response
Thank you, Viridiana. We look forward to seeing you.

Rodrigo
Good, 2 months ago
The view is incredible. On one side of the ravine in old Acapulco. The bathroom in the master bedroom needs some maintenance. The place is pretty good.
Host Response
Thank you for your review. Regarding the toilet lid, we couldn't find the model. It's discontinued, so we'll have to change the entire toilet. We're working on that.

Nelly
Excellent, 3 months ago
Excellent stay!!!! Ms. Irma and her husband's service was amazing; we came back happy!

Ulises
Excellent, 4 months ago
I highly recommend it; it has the best view in Acapulco!!
Host Response
Thank you for your stay; you were a great guest.

Alejandro
Excellent, 4 months ago
Thank you very much, Carmen. It was a very pleasant and comfortable stay. Irma's cooking and Esteban's service were unparalleled.

Benjamín
Excellent, 6 months ago
Excellent view of the cliff, the pool is also extraordinary with ocean views, and the treatment of the luxury hosts
Valeria
Good, 7 months ago
The views are incredible and the house is just as in the photos, the rooms are very comfortable and air-conditioned. Mrs. Irma and Mr. Esteban were always very attentive and supported us with everything we needed. There was no hot water in any of the bathrooms and unfortunately there was super loud music every night/early morning very close by that prevented a total rest, maybe because of the early year dates. Other than that, the views, the pool, as well as the whole house, very comfortable to enjoy a few days of vacation. Thank you!
Host Response
Valeria nadie me informó sobre el agua caliente solo hay que dejarla correr un ratito porque están los baños lejos del calentador.Lamento lo de la música efectivamente es por la época.Gracias por su visita
Italo
Excellent, 8 months ago
Everything was excellent, the view was awesome!! He threatened to come back!!
Host Response
Gracias por la visita encantados de recibir a Italo,Todo bien con su grupo
Jazmin
Excellent, 9 months ago
Very nice house, it is as shown in the photos. The support staff was always attentive to our requests, and they were attentive so that we could spend a few pleasant days. As a suggestion, we think that the house lacked a little more lighting at night, there were spotlights but the distribution is a little far away (the spotlights) although it is no reason not to spend a few wonderful days.
Host Response
Gracias Jazmin encantados de tenerlos en casa
Aldo
Excellent, 11 months ago
It was an excellent experience. It should be understood that due to the location and weather conditions there is a lot of humidity, but when using the facilities the ventilation improves, although, at least in rainy times, there may be leaks. Irma and Esteban's willingness to help us have a good time was excellent. The great added value of this accommodation, in addition to the view and the tropical atmosphere, is undoubtedly being able to count on the service of Mrs. Irma. I highly recommend not missing that opportunity. My family and I know how to appreciate good food and I am not exaggerating when I say that Irma cooks DELICIOUSLY. Something that could be an area of opportunity for everything to be excellent would be to add air conditioning in the rooms because the heat is tremendous, in the rooms you are comfortable.
Host Response
Aldo gracias por tu opinión,.Debido a la cantidad de lluvia caída aparecieron esas goteras ,que ya fueron reparadas.Que bueno que les agradó la sazón de Irma.Te esperamos en otra ocasion
Luis José
Excellent, 1 year ago
Carmen's house is an experience…… the best service (from Esteban, Irma and their children), the cuisine …. Irma's kitchen is wonderful... the ocean view made me relax, the original Acapulco reminded me, it's a great place to share with family and friends... I felt safe at all times... It's a place set in nature, on a cliff, where you feel very comfortable... with the natural experience of living with the local fauna...
Host Response
Gracias por tu reseña.Tomare en cuenta sus comentarios.Muchos de los faltantes son consecuencia de Otis y de Jhon.Estamos trabajando
Teofilo
Good, 1 year ago
It's a relaxing house and they make you feel good in the stay
Host Response
muchas gracias por su visita,tengo entendido que le ofrecieron la TV,no la tenemos afuera porque la salinidad la maltrata