Carmen

Reviews

Superhost

145 total reviews

81% Excellent

145 reviews

4.73

2019–2026

Cleanliness 4.5

Accuracy 4.8

Communication 4.9

Location 4.6

Check-in 4.9

Value 4.7

145 reviews

3BR Villa in Acapulco

Sarahi

Excellent, 1 week ago

A house with a spectacular view. They are very attentive, and the photos really don't do the house justice.

Host Response

Thanks for the feedback. We were delighted with your visit.

The views are incredible and the house is just as in the photos, the rooms are very comfortable and air-conditioned. Mrs. Irma and Mr. Esteban were always very attentive and supported us with everything we needed. There was no hot water in any of the bathrooms and unfortunately there was super loud music every night/early morning very close by that prevented a total rest, maybe because of the early year dates. Other than that, the views, the pool, as well as the whole house, very comfortable to enjoy a few days of vacation. Thank you!

Host Response

Valeria nadie me informó sobre el agua caliente solo hay que dejarla correr un ratito porque están los baños lejos del calentador.Lamento lo de la música efectivamente es por la época.Gracias por su visita

Very nice house, it is as shown in the photos. The support staff was always attentive to our requests, and they were attentive so that we could spend a few pleasant days. As a suggestion, we think that the house lacked a little more lighting at night, there were spotlights but the distribution is a little far away (the spotlights) although it is no reason not to spend a few wonderful days.

Host Response

Gracias Jazmin encantados de tenerlos en casa

It was an excellent experience. It should be understood that due to the location and weather conditions there is a lot of humidity, but when using the facilities the ventilation improves, although, at least in rainy times, there may be leaks. Irma and Esteban's willingness to help us have a good time was excellent. The great added value of this accommodation, in addition to the view and the tropical atmosphere, is undoubtedly being able to count on the service of Mrs. Irma. I highly recommend not missing that opportunity. My family and I know how to appreciate good food and I am not exaggerating when I say that Irma cooks DELICIOUSLY. Something that could be an area of opportunity for everything to be excellent would be to add air conditioning in the rooms because the heat is tremendous, in the rooms you are comfortable.

Host Response

Aldo gracias por tu opinión,.Debido a la cantidad de lluvia caída aparecieron esas goteras ,que ya fueron reparadas.Que bueno que les agradó la sazón de Irma.Te esperamos en otra ocasion

Carmen's house is an experience…… the best service (from Esteban, Irma and their children), the cuisine …. Irma's kitchen is wonderful... the ocean view made me relax, the original Acapulco reminded me, it's a great place to share with family and friends... I felt safe at all times... It's a place set in nature, on a cliff, where you feel very comfortable... with the natural experience of living with the local fauna...

Host Response

Gracias por tu reseña.Tomare en cuenta sus comentarios.Muchos de los faltantes son consecuencia de Otis y de Jhon.Estamos trabajando

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