The Agency Baja Travel

Reviews

23 total reviews

96% Excellent

23 reviews

4.83

2025–2026

23 reviews

4BR Villa in San José del Cabo

Drew And Laura

Excellent, 4 weeks ago

This place was amazing! From the beginning of our stay and visit the Club House, to the responsiveness of our host and how comfortable the house felt it was a great experience. Do take advantage of the host’s recommendations for a private chef (the food and service are top notch). Daniel did such an amazing job at showing us around the house and answering our questions, we will be back

Host Response

Thank you so much, Laura! It was truly our pleasure to host you and your group. We’re delighted to hear that you had such a wonderful stay and enjoyed both the property and the Club House. It means a lot to know that our recommendations, especially the private chef experience, helped make your trip even more memorable. Thank you for choosing to stay with us and for your kind words. We can’t wait to welcome you back to Cabo for another unforgettable stay!

One of the worst Airbnb experiences I’ve ever had. The property sits next to active construction that was never properly disclosed. The nonstop noise ruined any chance of a relaxing vacation, but the biggest issue was the massive amount of construction dust covering the terrace and first floor every day. Everyone in our group woke up with irritated throats and breathing issues, and one guest with severe asthma required medical attention. The WiFi also completely failed, leaving us unable to communicate, confirm reservations, or manage our trip. We were told it was a widespread outage, yet the clubhouse WiFi worked perfectly, proving it was this property’s issue. We paid for a peaceful luxury vacation and instead got construction, health concerns, and unusable internet. I cannot recommend this property to anyone. Stay elsewhere.

Host Response

Thank you for your feedback. We are sorry that your stay did not meet your expectations. The neighboring renovation was taking place on a property outside of our management and was therefore beyond our control. As soon as your concerns were brought to our attention, our team responded promptly and remained available throughout your stay, working proactively to provide solutions and assistance whenever possible. Regarding the internet service, there was a temporary service interruption (1 hour per max) affecting the area during your stay. Our team stayed in contact with the provider and kept you informed while service was restored. At The Agency Baja Travel, we strive to be transparent with our guests and to provide the highest level of hospitality. While certain external circumstances cannot always be prevented, our commitment is always to respond quickly, professionally, and with our guests’ comfort in mind.

Beautiful Airbnb! Very spacious, clean, looks just like the photos, everything is new & modern. The neighborhood felt safe, it was a little hard to find at first but with clear instructions from the team we were able to find it. The AC unfortunately broke in the casita and they offered us compensation for the inconvenience and did their best to fix it in a timely manner. Our group had a great time and I definitely would recommend to stay here!

We had a fantastic stay in San Jose del Cabo for my bachelorette. The Airbnb was pristine and even more beautiful in person! We felt safe as it is located within a gated community. Johel and The Agency Baja were attentive to our needs and were always available if we had questions. I would 100% return to this location for future stays. *The only thing that may be helpful for future lodgers to know is that this is a new development and is not well-located on the map. None of our Ubers were able to locate the home, nor could any delivery service. Because of this, we had to arrange private transportation for the remainder of our trip. Still worth the stay if you can plan around this!

Host Response

Hi Kari, Thank you for your kind words and of course your additional feed back. I'll work on a strategy to resolve the issues with the location of the property via google maps to make sure this is corrected. We hope to see you all again very soon! Best. Johel Montiel

Home is beautiful! We loved the layout, vibe, and location. We were a family of 8 and the space was amazing. Forever views to the ocean with everything you need on property! Johel was an awesome host and always responsive with great recommendations. Highly recommend!

Host Response

Hi Brad, I really appreciate your kind words, I’m happy that I was able to accommodate you and your family with your last minute trip to Cabo. I really hope I see you and your family back very soon! Best. Johel Montiel

The house was a dream! Every space was beautifully decorated and thoughtfully arranged for a comfortable and relaxing stay. The kitchen was spotless, and fully equipped with everything we needed. The pool and spa our favorite — perfect for relaxing and enjoying the outdoor space. My personal favorite was the master bedroom; the mattress was so comfortable we’re already planning to buy the same one. We had an amazing time celebrating New Year’s together as a family for the first time in five years, with breathtaking views that made it even more special. Johel, our host, was outstanding. He communicated with us prior to arrival with clear and easy check-in instructions, was punctual and present at check-in to personally walk us through the home, and made sure we felt welcome from the moment we arrived. He was extremely friendly, attentive, and professional throughout our stay. We highly recommend this home to anyone looking for a beautiful,relaxing stay in Cabo and would gladly return!

Host Response

Hi Karen, I really appreciate your kind words. We really hope to see you and your family back very soon! Best. Johel Montiel Hospitality & Operatios

Johel was an incredible host and this house is beyond all expectations! What a beautiful home - it is fully stocked, perfect for families and had all the amenities you could want. Johel accommodated our families needs and was so helpful and informative of the entire area/home. 10/10 would love to come back!

Host Response

Hi Alexandra, I really appreciate your kind words. We really hope to see you and your family back very soon! Best. Johel Montiel Hospitality & Operatios

My friends and I stayed here and this has to be the best place I’ve stayed hands down. Not only is the house beautiful but Johel, the host, is so kind and responsive! Any questions we had he was always there to answer. The area is so peaceful and gated for safety which I LOVED. Everything was super clean from inside to outside. Johel is my go to host for Cabo. I couldn’t have had a better experience.

Host Response

Hi Imani, I really appreciate your kind words and we really hope to see you all back to Cabo very soon! Any post to social media please send me the links. Also let me know if we can share them!

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