Rosi

Reviews

279 total reviews · 4 listings

91% Excellent

279 reviews

4.87

2017–2026

Cleanliness 4.8

Accuracy 4.8

Communication 4.9

Location 4.7

Check-in 4.9

Value 4.8

279 reviews

2BR Loft in San Juan del Sur

Griselda

Excellent, 4 weeks ago

We had a wonderful stay! The place was clean, comfortable, and exactly as described. The host was friendly, responsive, and made check-in very easy. The location was convenient, and we would definitely stay here again. Highly recommend!

Rosi was amazing. The home was very nice. Even if an issue was encountered she handled it immediately. Thank you for trusting us with your home. It was amazing. I will rent again.

Host Response

Happy to have you return!

We thoroughly enjoyed our stay at your lovely home. The sliding door beside the pool was a particularly nice feature, and the property was beautifully presented. Our host was polite, professional, and very accommodating throughout our visit. The only area that could be improved is ensuring greater respect for guest privacy from the property staff (security, cleaners, and pool maintenance). A quick call or text notification before entering the space would be greatly appreciated, as we were caught off guard one evening when security passed by a window with a flashlight. A little more consideration in this area would make a big difference. That said, a big thank you to Rosi and the entire maintenance crew for creating such a comfortable and enjoyable atmosphere during our time in San Juan Del Sur.

Host Response

Ir was a pleasure hosting you and will make a note about the crew onsite.

The place was nice, very clean, and very beautiful. The place is difficult to reach by taxi; there are very steep slopes. The host responds to questions, but nothing more. As mentioned, beware of scorpions; a product is provided in the accommodation. We encountered 3 large spiders, as well as two lizards, in the room. I think the insects come in through the main door, which has gaps. Overall, if you're not afraid of insects and slopes, I would still recommend the place.

Host Response

Thank you again for your feedback and for your kind comments about the cleanliness and beauty of the loft. For context for future guests, April is one of the hottest months here, and in a tropical environment like Santa Cruz, insects can occasionally enter homes despite regular cleaning and preventative measures. Regarding access and check-in, Santa Cruz is a hillside location, which offers beautiful views but does mean the roads can be steep. We’re sorry to hear the instructions felt unclear — we do provide multiple resources including the Airbnb map, detailed written directions, and a Google Maps pin drop. Out of town taxis are not recommended as they don’t know the area and if you have a language barrier it will become difficult.

The place is just as the pictures, great views, the pool is excellent and clean. Good water pressure, cold a/c, and a calf workout with the hill. Walking distance to everything but if you're a solo traveler the street leading to house is not all that illuminated because of the locals that live there, so just as an FYI. We did have an issue with the fridge, but Rosi sent someone immediately and even brought us a bag of ice. Overall, would recommend.

Host Response

Thank you! I had to purchase a new fridge as the compressor died, thank you for putting up with this problem.

This was a good stay in general. It was a touch dirtier than expected with a few stains on the couch and some bedding. The location is not ideal if you are walking as you have to walk up a very steep incline street to get to the house. This was an annoyance always on our mind. Overall we were ok with the stay. It was certainly not bad or we were certainly not unhappy, but it wasn’t glowing or the best place we’ve stayed at. Quite overpriced considering all factors. We would stay here again at a more reasonable price.

Host Response

Sadly you never read the listing as it states its up a steep hill.

Loved the place. Very clean and spacious and in a good location. The pool and patio area is perfect for hanging out and relaxing. Looks exactly like the photos and has everything you need for a weekend. Only recommendation is that you DO NOT follow Google Maps with the link listed. FOLLOW THE WRITTEN INSTRUCTIONS. Unfortunately we found this out the hard way, but during the process of arrival Rosi was very responsive and of great help.

This home is absolutely beautiful. The location and views alone make it worth the stay. I was extremely pleased with my visit from start to finish. Everything is within walking distance (as long as you don’t mind a slight incline), and I felt completely safe walking around at all times. The host provides a very helpful binder with delivery options and local recommendations, which made everything incredibly convenient. It was clear that a lot of thought went into making guests feel comfortable. Rosi was straightforward and direct in her communication, and while her tone over text can come across as "short", she was always prompt and responsive, which I truly appreciated (I was not offended, but noted). Overall, I was very impressed with my stay and would absolutely book here again. 10/10!

This place was great! The water pressure was amazing and the hot water showers was one of our favorite parts! The button for the curtain was tricky to find but once we found the controls on the wall near the bed it was no problem! The power did go off in the area a few times, I just had to wake up to turn the AC back on. It got pretty warm without the AC. Overall a really great place to stay!! The kitchen is fully furnished so we cooked all of our meals.

Amazing place for a couple or small family. Good value for what you pay. Admittedly a bit of a walk from town and up the hill. The walk home is through the neighbourhood but we did not have any issues with safety. Overall we would recommend this place for a stay in San Juan del sur!

Host Response

Sorry you felt Check-in was unclear when I sent a message with clear instructions that its self check-in, google link to the lofts, door code, wifi, written directions that you could copy and paste into Spanish for a taxi driver.

2BR Loft in San Juan del Sur

Natalie

Repeat guest

Excellent, 7 months ago

Great place- only stay here when we come to SJDS!

2BR Loft in San Juan del Sur

Ashley

Excellent, 7 months ago

Enjoyed every minute of Rosi’s place. Can say honestly, we didn’t want to leave. Great location, clean, beautiful space and Rosi was fantastic. Highly recommend!

Everything was great. Quick response from Rosi, batteries of the remote control were empty, wrote Rosi briefly, 10 minutes later the cleaning lady was already at the door with new ones. We liked it very much and are very satisfied. (no criticism just a note: the shower head in the lower bathroom should be replaced, unfortunately splashes in all directions) Regards

Host Response

Thank you for the note on the shower head will replace it!

We had a lovely stay. The beds are super comfy. Here are some things to know: 1. There is no safe in the apartment. 2. Upon arrival, there is no bottle of water. We are told that the water is filtered and drinkable, but for those who prefer to avoid risks, it is better to bring or buy bottled water. 3. A washer-dryer is available for free and a laundry service is also available for a fee. 4. The slope to get to the apartment is very steep. If you have physical limitations, it can be a challenge. 5. The pool is always in the shade, there is no direct sun. 6. There are no curtains on the windows, but honestly that's not a problem. The sun does not enter directly and the view in the morning is really nice. I would rent this condo again without hesitation.

Host Response

Thanks for the feedback Sonia. In 9 years we have never had a theft problem but will check with the owner regards a safe purchase. I do mention the hill but guest sadly don’t really read the description. It was great hosting you and have you back anytime!

2BR Loft in San Juan del Sur

Benjamin

Excellent, 1 year ago

Amazing view of San Juan Del Sur. We enjoyed the pool very much. The furniture was comfortable and we appreciated having AC for sleeping. It was close enough to town to be walkable, but far enough away to feel private and peaceful. The staff was amazing and helpful. We felt well taken care of in our home-away-from-home. Would be happy to stay here again.

This is becoming my favorite get away form the get away... Rosi is probably the best hostess I have had the pleasure working with. She thinks of everything and leaves the handiest binder full of valuable information and suggestions for all our guests. I've stayed here before and I will 100% stay here again. I love the house design and many of the things I am implementing on my own Nicaragua build... Thanks again Rosi! You are the best!

Great place with a beautiful location and a view to die for! The host Rosi was super responsive and helpful. We had a great time using the (very clean) pool, the lovely rain showers and visiting the local beaches/restaurants which are very close to the house. They also had a couple of friendly and cute cats visiting everyday which was nice. We made the mistake of locking ourselves out once (our fault) and the security had us back inside quickly. Recommend this place 100%!

The view of San Juan Del Sur from the villa is stunning, particularly in the morning when the birds are chirping. The cleaning staff and pool cleaner are very friendly and did a great job. Rosi leaves an extremely helpful binder full of her favorite local restaurants, contact information for an in home masseuse and site laundry service, tips and activities to do in the area. The private pool area provide the perfect escape to soak in the sun during the day and star gaze at night.

2BR Loft in San Juan del Sur

Natalie

Repeat guest

Excellent, 1 year ago

Love this place!

Loved our time here, perfect location. The hill is steep, we knew that going in to it and is a great way to get a workout in on vacation! We also rented a motorcycle and had no issues getting up the hill and feeling safe with it parked in the lot. The staff were very friendly and kept everything very clean. The view was incredible and being able to cool off in the pool was a huge bonus. Rosi was extremely professional and quick to answer any questions I had. The information binder in the house was very helpful with dining recommendations and local activities. Thank you! We look forward to coming back.

Highly recommend staying at this place in San Juan Del Sur. Because of the location, it is far enough away from the party scene when you want to sleep but close enough when you want to get into town and have some fun. Also close enough to get to other beaches. The location is higher up which gives beautiful views but recommend a car or bike or use of cabs (owner provides info of drivers that she knows) to get up the hill unless you don’t mind a leg workout everyday. House is beautiful, and cleaner comes to help tidy every couple days which was a big help. Staff and host, very friendly. PS private pool was such an added plus!

Our stay was 5 weeks (a car for 3) but I need to write this review based on facts. My initial instinct was to say 3.5 out of 5 stars, but Rosi's efforts to get us a hair dryer, drip coffee maker, blender, new pots, pans, storage containers and a new TV helps give it 4 stars. A 5 star rating would mean luxury and it is not that!!! The place is 8 years old and heavily rented, so the wear and tear is showing and not as glamorous as the photos. It needs attention. As an end unit - a lot of privacy with steep steps to climb after a steep hill climb...good exercise. The master bedroom view is fantastic looking out a 2-story window wall but the guest bunk beds downstairs in a closet sized room with no air - really sad. Glad our friends couldn't make it! The pool was a great feature and cleaned regularly. WiFi very good. Kitchen could use a microwave. Place is hard to find. Arrived in the dark during heavy rain - no lights anywhere and approved airport driver didn't know where to guide us.

Host Response

Guest from hell to begin with, requesting items before her arrival, very demanding, I tried to assist where possible, even bought a new TV that had all of a sudden started playing up. Took my personal coffee machine as a French press was not good enough. Hairdryer was there, we keep it in the office as guests steal it. I had even bought a mattress topper as she wanted it before her arrival….. The listing states it is located up a hill and shows the bunk beds, maybe Leila didn’t look at the photos. Guests seems to step out the private pool and walk up the wooden staircase dripping water, not easy to sand and seal when you got a back to back booking. Having written this review, please read the follow up reviews to see what they have to say, always got to have a bad apple once in a while.

2BR Loft in San Juan del Sur

Cory

Excellent, 1 year ago

I loved this place.

We had a wonderful stay in SJDS! Town was a quick 15 minute walk away. As others have mentioned there is a steep hill which was just fine for us and our two daughters, age 10 and 21. We enjoyed drinks on the beach at sunset, breakfast at Ding Repair, and dinner at Ikal. Rosi was incredibly responsive before and during our stay. Upon request, she immediately connected us with locals for a boat day, surfing instruction, home chef, and a driver to and from Managua. It was an incredible stay and we will definitely be back!

2BR Loft in San Juan del Sur

Steven

Excellent, 1 year ago

We loved our stay in SJDS with Ross at the Santa Cruz Lofts and we would highly recommend this place. A few things to note: - The loft is as pictured and has incredible views of SJDS and the bay - Everything is very modern and comfortable - There is a large hill that you need to go up or down near the lofts to get to town, so be aware if you do not have a car. It is great exercise for those that are active. - Rosi and the team were very responsive to any questions or concerns we had as we had some minor maintenance items that were quickly addressed. Nothing that impacted our stay in any way negatively. - We loved the fact that you could have such a hyper-modern and tranquil place to stay that was also close to the local neighbourhoods so you can see how local people live. This is not a "bubble" development but is situated far enough away to be quiet. - We would absolutely stay here again if in SJDS!

2BR Loft in San Juan del Sur

Chris

Not good, 1 year ago

3/10- wouldn’t stay here again. It has great views of SJDS, easy check in, AC, and overall could be a really cool place to stay. BUT 1. This particular place has a major ant problem- big black and red ants. We live in a rainforest and are accustomed to bugs in the house and we also routinely travel to insect heavy and rural countries but this would be called an infestation and needs immediate action. After noticing a number running around, the owner got us ant spay, the next morning we woke up to hundreds of dead ants. I should note, we never used the kitchen. Reapplying spray everyday resulted in a few hundred ants dead in the morning in each part of the house 2. The cleaner doesn’t come everyday, which would normally be fine, but with this problem, cleaning up the crime scene is a must. 3. No bottled water. They say the water is filtered, but I wouldnt trust that the filter is getting replaced. We bought water. 4. No hot water. We had hot water for the first day, but that was it.

Host Response

Sorry you felt this way! Hot water we had to replace the whole machine which we did promptly, things break and you bought it to my attention. . Ants are a general problem, I had to fumigate another house not in that vicinity over the same time, if you had notified me, I could have requested Yessica to come by more often she would have albeit she don’t work Sundays. You mentioned it on arrival and never again so not sure how I would have known. Water has never been a problem, it’s for you to purchase drinking water if you felt you needed to since we run it through a a system.

The place was clean upon arrival. Bugs was at minimum and included ants, spiders, and wasp. I sprayed the place daily to prevent. I understood the large windows would limit privacy but didn’t know pool cleaners will be just popping up unexpectedly middle of the morning. Received instructions that the pool cleaners would come daily before 6am. Only received service the 5th day of my 6 day stay. Place has unexpected power outages that last hours or minutes there was one scheduled outage but I received the notification after reporting it to owner. Lastly, the lock doesn’t lock from inside. Digital keypad to enter is fine but should have a way to lock from inside. Wasn’t sure exactly who had the code to enter. Maybe previous guest. Place is really still a gem besides the unexpected inconveniences. Showers, stove, large refrigerator, and TV all work fine. Thanks for allowing me to stay at your place.

We stayed in Rosi's place for a month and absolutely loved it. The view was stunning, and we loved the pool. The kitchen is well equipped and spacious, and the living room is very comfortable. The staff on the property were helpful and friendly, and Rosi was quick to assist us numerous times during our stay. The loft is close to town and it's easy to walk there during the day, the walk back up is a bit strenuous though - taxis are quick and easy and Rosi provides contact info for ones in town that are reliable. We recommend getting a car for your stay if you're hoping to explore nearby beaches or go to town at night. We work remotely, and the internet here was consistent enough for regular video calls. One thing to note is there are regular power outages in San Juan del Sur (not limited to Rosi's place, the entire town goes out) - if you plan to work here make sure you have a data plan to connect to and an external battery. We highly recommend this place for a long-term stay!

2BR Loft in San Juan del Sur

Natalie

Repeat guest

Excellent, 1 year ago

Worked remote had absolutely no problems. Great Internet, great environment, air conditioning works great. Great modern home in SJDS. The hill is steep, but if you’re athletic, you’re fine- very close to town! We had a truck to go surfing but walked at night to town for dinner. Very safe area, nice people everywhere.

2BR Loft in San Juan del Sur

Scott

Repeat guest

Excellent, 2 years ago

Beautiful place to stay! Rosi did a great job putting together a binder with all the information you ever need. Thanks for that, came in handy

This is the best place to stay in San Juan del sur. The pool we used everyday. The view never gets old, so beautiful. Everything is walkable but taxis love to over charge tourists. The walk up the hill is incredibly humbling lol, incredibly steep (the only downside). There are a lot of restaurants and near and if you want to travel to other beaches a lot of hostels have shuttle services for cheap! Would definitely stay here again. Rosi leaves a book of great recommendations for your stay we thoroughly enjoyed! Don’t think twice and book this beautiful place!

2BR Loft in San Juan del Sur

Jonathan

Excellent, 2 years ago

What a place ! Great host great location and great experience Rosi is such an amazing person and the place she created is incredible The view the restaurant surrounding We will gladly comeback We felt in love with the place

Rosi’s place is INCREDIBLE!!! It is just like the pictures & the description & even better when you see the view & the pool. She had tons of extra linens & towels, a recommendation book, very clear instructions, it was super clean & had great security! This is definitely one of the BEST places I have ever stayed anywhere. We could not get enough of the view or the pool. There is a steep hill exactly as described & it’s SO worth the price!!! You could bring an entire family of 4 here. The view overlooks the entire bay & Jesus Cristina- way cool!!Thanks again Rosi for making San Juan deal Sur such a special experience!

Had a great 3 weeks here. Very comfortable place as advertized. Spent soooo much time in the pool. Great view. Walkable and convenient to town. The much talked about hill coming back is real (when taxis fail to make it without a running start it is real), but overall was a good workout! Maybe a little easier if not in 100 degrees and 100% humidity. But seriously, I had a great time here. Host was great. Communicative and accomodating. Highly recommended.

2BR Loft in San Juan del Sur

Alex

Excellent, 2 years ago

WOW! If you are headed to San Juan del Sur, this is the place to be and stay! The hill up to the property and getting into the drive might be a bit scary the first time, it's totally 100% worth it! The views from the property (inside and out) are great. The pool was super nice after a long and hot day at the beach. We had everything we needed and really enjoyed our stay here for a few days. Rosi is a great host and answered all of my questions. Could not recommend this place more! BOOK IT!

It was our second month-long stay at this loft, and we returned because we loved it so much the first time! The private outdoor space is perfect for relaxation, and the pool is a fantastic perk, especially in the heat. The Wi-Fi was reliable, supporting two people working remotely without any issues. We had a motorcycle for transportation, but I wouldn't recommend this Airbnb if you don't have a vehicle due to the steep hill. Rosi was always available and responsive whenever we needed her assistance.

2BR Loft in San Juan del Sur

Nathan

Excellent, 2 years ago

Great location very short walk into town, nice quiet area. Apartment is fantastic, everything you need for a longer stay. Fantastic spot.

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