Kelly

Reviews

Superhost

86 total reviews

86% Excellent

86 reviews

4.81

2024–2026

Cleanliness 4.8

Accuracy 4.9

Communication 4.9

Location 4.7

Check-in 4.8

Value 4.7

86 reviews

3BR Villa in Playa Hermosa

Ryan

Excellent, 2 weeks ago

Thank you!

A beautiful place, mainly where it is located. The condo has access to the beach, with a chair area and lawn that makes it extremely comfortable to spend the whole day on the beach if you want. The house is super comfortable and cozy. Everything was extremely clean. The place is very private, and you feel at home. It has all the amenities and comforts for an excellent vacation. I highly recommend it and I would gladly come back.

4BR Villa in Playa Hermosa

Jose

Excellent, 1 month ago

Everything was perfect!! We loved it. Easy communication with the host, and everything was as shown in the ad. A very quiet and beautiful place!!

We received the delivery late. We had to contact the host about 5 times due to various issues with the accommodation.

Host Response

Thank you for your feedback, Marco — we always appreciate the opportunity to provide additional context for future guests: The guest arrived right at 2:00 PM, and at that time we explained that there had been an unexpected town-wide power outage lasting over three hours, which briefly delayed our cleaning schedule. The guest chose to proceed with check-in, and our team completed the cleaning shortly after, around 2:30 PM. During the stay, he also reached out a few times about the pool pump schedule. It is normally set on an automatic timer as part of routine maintenance, but we were happy to accommodate their preferences and had our maintenance team stop by to adjust it ok request. We always do our best to be responsive and flexible, especially when unforeseen situations come up, and we’re glad we were able to quickly address these items during your stay.

Kelly’s home was like a private slice of heaven. It’s a bit hard to find initially but if you follow the instructions you’ll be able to find it no problem. We were navigating like locals by the end of the trip. She gave great recommendations like the Private Chef, Pablo, who made a fantastic meal for me and my guests. She was super responsive to any questions we had and any issues we had were resolved swiftly. Highly recommend and would for sure be back again!

3BR Villa in Playa Hermosa

Israel

Repeat guest

Excellent, 6 months ago

This place exceeded my expectations - it was spotless clean and beautiful! The host was amazing and we had a great conversation. Highly recommend!

Casa Alma exceeded our expectations! Hermosa Palms may be the most beautiful place we have ever stayed. Kelly was extremely accommodating and communication was excellent. She even helped us extend our stay when our flight was delayed due to weather. She was quick to offer recommendations and was helpful and patient with my “touristy” questions. Beds were comfortable, house had everything we needed to enjoy home cooked meals. The pool bar and restaurant were TOP NOTCH! We felt extremely comfortable and safe and relaxed! Tons of Macaws. Sunrise and sunset beach walks were just the most magical thing to experience. We would for sure stay again! Thanks Kelly for making our stay so enjoyable!

3BR Villa in Playa Hermosa

Israel

Repeat guest

Excellent, 7 months ago

Great stay! Clean, comfortable, and exactly as described. Highly recommend this place 👍

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