Vanessa
Reviews
13 total reviews
85% Excellent
13 reviews
4.69
2022–2025
Cleanliness 4.8
Accuracy 4.7
Communication 4.7
Location 4.9
Check-in 4.8
Value 4.6
13 reviews
Louis
Excellent, 1 year ago
Nice place with a good location close to the Hotel Zone.
Sai Canales
Excellent, 1 year ago
Our stay was amazing, we spent 4 very comfortable days in the apartment, everything was very clean and we had very good communication with Vanessa who was always attentive to us. We will definitely be back next year :)
Grant
Excellent, 1 year ago
Great location, amenities, host, and price! I would recommend to anyone who wants to visit Cancun.
Alan
Excellent, 1 year ago
My family and I had a great time at this condo, the location in Playa Ancha Cancun is unbeatable. Highly recommend and will look to come back.
Tanvi
Excellent, 1 year ago
Absolutely loved the place! Beautiful tidy and had wonderful amenities. Stellar views and great proximity to night life, markets, restaurants and the beach!
Tania
Excellent, 2 years ago
As shown in the photos! Vanessa is a very accessible person… very safe area! The beach of the place very beautiful and quiet.
Cecile
Excellent, 2 years ago
Vanessa is simply extraordinary a kindness rarely seen The apartment was impeccable very clean the cleaning service offered was perfect to recommend the best value for money in Cancun with a paradisiacal beach thank you to Vanessa we will come back for sure ❤️❤️🇲🇽
Michelle
Excellent, 2 years ago
Great place to stay if you want to be near Cancun hotel zone!
Liz
Good, 3 years ago
Overall, we enjoyed the place and location - it was nice to have a balcony at night (overlooks a parking lot but still nice to have outdoor space). The place was clean and had the items we needed (kitchen & bathroom supplies, towels etc). Vanessa was very responsive and helped with questions. There are two things that could have been better- the dryer (for clothes) and control of the air temperature. Both were finicky and difficult to use - the dryer technically worked with some luck, magic touches, and patience, but it definitely isn't easy to use. We ended up air drying most of things since the dryer couldn't be started easily. A cleaning person came to help when we asked. We were asked not to adjust the air temperature as it, too, is finicky & difficult to control. It was generally too chilly for us. Everyone at the resort was very friendly - there's a gift shop with basic supplies, a great pool, and the beach is very nice.
Marisela
Not good, 3 years ago
3 nights without hot water and a smell of pipe that did not allow the comfortable stay, perhaps due to the Christmas dates it was complicated to give solution; in addition to that my stay was only in the evenings, they send for maintenance without solving the unpleasant smell and only by antecedent is reported dryer not working (in rules mentions "inform" for being delicate you receive support on the day of cleaning ) if this bothers to put label not to USE. Mention when taking the stay that I already had an itinerary with a reservation for events outside of the premises so I would not be in the apartment during the day and this could not generate disorder in your apartment, the courtesy itself is appreciated that was given to the security staff for their holiday night, I leave a stay before 2 days because it was difficult to sleep sensing smell, it is given to the same check-in area and sent a message confirming. Taking staff and misinterpreting led to a lack of good communication
Host Response
Buen día Marisela, una disculpa enorme de ante mano si no pudo tener unas vacaciones amenas. Entendemos perfectamente su caso pero podría asegurar que siempre estuvimos pendientes de sus peticiones al igual que le dimos el seguimiento adecuado que no fue suficiente para usted. Nunca habíamos tenido problemas como los de usted nos comenta ya que personalmente subí al momento de su salida y no sentí ningún olor ni ninguno de los puntos que comenta. Solo me encontré con mucha suciedad y la puerta abierta al entrar. Pero una disculpa enorme si no se pudo llegar a sus expectativas.
Judder
Excellent, 3 years ago
The consideration, care, and unit detail were above and beyond. Chef’s kiss! Highly recommend
Sofia
Excellent, 4 years ago
Beautiful apartment and the beach of the best!! 100 for every detail of the hosts!! We would be happy to come back!!!
Eric
Excellent, 4 years ago
Amazing location, best amenities for any Airbnb we’ve seen yet! We’ll 100% be back!!