Norman

Reviews

Superhost

177 total reviews

87% Excellent

177 reviews

4.83

2022–2026

Cleanliness 4.8

Accuracy 4.8

Communication 4.8

Location 4.7

Check-in 4.9

Value 4.8

177 reviews

2BR Home in La fortuna de San Carlos Alajuela

Kimberly

Terrible, 1 week ago

The place is really cute, but there was a broken window. Lizards were coming in from the broken window. Also the rooms are not together. There is a guest house in the back that is the other room. There were bugs inside such as grasshoppers. Norman was slow to respond. When we reached out about the lizards he didn’t respond until 5 hours later.

Host Response

It's a shame that there are guests like you who didn't show up and lied to Airbnb so as not to pay. We are a 5-star rated accommodation, and people like you shouldn't be welcomed at accommodations.

A remote place in a natural and warm setting. The house and the kitchen are very well equipped. We cooked with ease, and many kitchen amenities are provided. We enjoyed the washing machine and dryer, as well as the dryer rack. The fans provided compensate for the air conditioning in the living room/kitchen area. The pool is very well maintained, and we enjoyed it at the end of each day. The neighborhood rooster is persistent, but that allows us to fully enjoy the day! We would stay again. Another huge thank you to Norman for this beautiful place! 💜

Host Response

Thank you for such a nice review and for being patient with the rooster 🐓 and the neighbor's dog. We hope your vacation is wonderful. Pura Vida.

2BR Home in La fortuna de San Carlos Alajuela

Nicole

Repeat guest

Excellent, 1 month ago

My family and I had an amazing time at this place. We enjoyed every moment. The atmosphere is beautiful, cozy, and perfect for creating family memories. We would definitely love to return.

Host Response

Nicole, thank you so much for the feedback. I'll go this weekend and I'll see it. I really appreciate it.

2BR Home in La fortuna de San Carlos Alajuela

Nicole

Repeat guest

Excellent, 1 month ago

⭐️⭐️⭐️⭐️⭐️ You'll find everything you need to feel at home here. Norman has been an incredibly kind host since before our arrival and was always attentive to any detail. I came with my husband and children, and we liked the experience so much that we even wanted to extend our stay. The house is spacious, beautiful, very comfortable, and equipped with everything you need. Sleeping here was simply magical. It's definitely a place we would love to return to. ⭐️

Host Response

Nicole, what a joy it is for us to be able to read your review. We have worked to make the house feel like arriving at a friend's house, where you have everything you need and feel comfortable. Thank you for extending your stay, and we are grateful for your help with our project 🙏🏻

Norman's house was perfect for us. The small guest house allowed us to have more privacy. Considering the heavy rain when we stayed there, the patio was very convenient. The neighbor's little dog adopted us and accompanied us throughout our stay. She was lovely. This is a very beautiful property that I would not hesitate to recommend.

Host Response

Thank you very much for supporting us, and we wish you a wonderful vacation

Great stay at Norman's, close to La Fortuna and Volcano Arenal. Comfortable and very well-equipped accommodation, ideal for resting and relaxing after a day of sightseeing.

Host Response

Thank you, Arno, for your review and for helping us to improve every day. There is a small portable cooler for soft drinks in a kitchen cabinet in the house, but I will buy a large one so that it is available to you. Thanks for the recommendation

Stayed with my daughter and her boyfriend for 7 nights. We arrived in the early hours of the morning which posed no problems at all with the help of security guards who showed us to the property, and Norman’s clear instructions. Really delighted the locks were so easy to open with a keys as so often I’ve found this to be a problem arriving after a long hot flight! Norman’s house was really spacious, had amazing gardens and a kitchen with all the appliances and seasonings you could need. Supply of towels and toiletries greatly appreciated too. We fell in love with 2 neighbourhood dogs who visited with us. The cool tub was most welcome, the security guards were unbelievably helpful and accommodating. All round an excellent stay. The swimming pool was out action during our stay due to extreme rain and we had one other issue also out of Norman’s control which was he was able to deal with efficiently. Highly recommend.

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