Casa Mareva

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Baird

8 months ago

1.0

Had to give this overall stay a 1-star because anything that was positive about our stay was washed away by a poorly handled RODENT problem. Feces everywhere. This was one of the most stressful and poorly handled Airbnb experiences I’ve ever had. A rodent was in the house for four days of our stay, and instead of taking responsibility or treating the situation seriously, the host spent their energy deflecting, blaming, and accusing us of causing it. Their communication was defensive, rude, and completely unprofessional. We were told the issue was due to “our way of living,” despite us following every recommendation and keeping the place clean. When we reasonably asked for a partial refund for the days impacted, the host refused and tried to shift fault onto us for unrelated, minor wear-and-tear items. The house itself is fine, but none of that matters when the host handles a legitimate health and safety concern with hostility instead of basic hospitality. I would not stay here.

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Matthew

11 months ago

5.0

Lovely house that’s about 10 minutes walk from the beach/ town. House was very clean and looked just as amazing as the photos. Communication was clear and quick. Would definitely recommend. Rainy season definitely get a 4x4. Roads up to house have a good amount of pot holes (but so does all of nosara). Thanks for letting us stay!