Jose
Reviews
36 total reviews
75% Excellent
36 reviews
4.53
2022–2026
Cleanliness 4.7
Accuracy 4.7
Communication 4.7
Location 4.9
Check-in 4.5
Value 4.6
36 reviews
Nancy
OK, 1 week ago
The air conditioning didn't work, and the apartment needs maintenance
עידו
Not good, 4 weeks ago
The building is beautiful and we have already stayed there, but the host is different. From the beginning, they changed the room they sold us on the website and we were given a different apartment on a different floor. When we arrived, there was a terrible smell from the bathroom near the kitchen and the electric shutter didn't work, they fixed it right away, then the electric stove and TV stopped working. The host was immediately upset about that too. It took them over 14 hours to send a maid to check the problems. Then it took them another 24 hours to send a technician to fix just the stove. They didn't even think about fixing the rest of the things. They ignored us throughout our entire stay. Even at the end of our stay, when we asked for compensation, they ignored us, and even when Air B&B intervened, they ignored them. I don't recommend staying with people who don't value service. In my opinion, it's a shame that 4 nights in San Jose ended like this. We won't be returning to these
StefanyGloriana
Excellent, 6 months ago
We had a great experience. The place was spotless, comfortable and in a very good location. Communication with the host was quick and he was always attentive to every detail.
Jan
Excellent, 7 months ago
Everything was fine
Caitlin
Excellent, 11 months ago
place was great!
Michelle
Excellent, 1 year ago
A good place, full and comfortable. It has shops and supermarkets nearby. Good location.
Robert
Excellent, 1 year ago
The Torre Secrt is a good place to stay, very close to Sabana Park. In my specific case, it was also close to where I needed to go. Ever since I stayed at the Torre Secrt for the first time, when I return to San José I stay there.
Nicole
Excellent, 1 year ago
A strategic location in San José. The common areas are very nice.
Yendry
Excellent, 1 year ago
A super cozy place, very well furnished. Clean. And the host is always available and ready to help with any questions
Alexandra
Good, 1 year ago
It was pleasant
Nicole
Excellent, 1 year ago
The condo was perfect for our adventures in San José. It was conveniently located to places to shop & eat. It was quiet. The public spaces are very fun feature of staying here.
Samantha
Excellent, 1 year ago
Excellent lodging
Maria Felix
Excellent, 1 year ago
The place is easy to get to, at the beginning we had problems with the Check in because we did not appear registered but the host responded quickly and was resolved in 5 minutes or so. The apartment is very nice, comfortable and had the amenities described in the listing. As a recommendation I would only tell them that they will improve the cleanliness a bit because the night tables were somewhat dirty and it would be good if they put some chairs in the balcony area. Overall we really liked the apartment.
Denis
Excellent, 1 year ago
Great apartment and responsive host, did not had any problem with the apartment during our stay. The apartment have a great view and peaceful Amenities as pet area, gym and pool make it even better
Nadav
Excellent, 2 years ago
Jose helped with everything you needed and was available. The apartment is excellent and spacious