Rafael

Reviews

29 total reviews

90% Excellent

29 reviews

4.86

2023–2026

Cleanliness 5.0

Accuracy 5.0

Communication 5.0

Location 5.0

Check-in 5.0

Value 5.0

29 reviews

4BR Home in Santa Cruz

Yadir

Excellent, 1 month ago

The place is the same as what is posted. Everything is very nice and the service provided was good. An excellent place to visit again.

4BR Home in Santa Cruz

Ingrid

Repeat guest

Excellent, 1 month ago

Rafael was very kind and attentive. Of course I would come back!

The home had what we needed including lots of sleeping and dining space. The problem we had was that there was no running water 2 of the 5 mornings we were there. We had to leave dirty dishes in the sink in the morning and wash them when we returned in the evening, and we couldn't take showers those mornings. They had a place to fill a pot with water but that didn't seem hygienic for washing dishes, and it didn't allow for taking showers. We also had to fill the tank of the toilet to flush it those mornings. When there was running water the pressure was very low. The water issues were a major inconvenience for us.

Our stay was okay. Rafael was very responsive, and we were able to check in early. Mattresses were comfortable, and the AC’s worked very well. A few things that we didn’t like was that there was no glass on the windows in the kitchen (not sure if that’s common) , cracks in the floor, so we had some bugs crawling around, ants, grasshoppers and a giant cockroach. It was difficult with two young kids to keep the place completely clean and not have ants everywhere. Every little crumb would attract dozens of ants. We did contact Rafael who said that it was common this time of the year, so we just had to deal with it. I think if we received some heads up about it, we probably would not have stayed there. There was also an odd smell in the house too mainly in the living room and bathroom (luckily bedrooms didn’t smell too bad). We couldn’t quite tell what it was, but it smelled like chemicals. We just chose to get out as mush as possible and come back only to sleep for the night.

The house has an excellent location, in our case we visited relatives around Santa Cruz and took the opportunity to enjoy the local festivities for a while, also many beaches are nearby. The house is very clean and tidy with everything you need to have a great time with the family. The house has air conditioning in all bedrooms and living room and several fans in the kitchen. We had a normal climate, but for the summer and the heat of Guanacaste, we are very grateful. Overall, it's a strategic place to stay comfortably. Thank you!

4BR Home in Santa Cruz

Ingrid

Repeat guest

Excellent, 1 year ago

I would come back, a nice experience

4BR Home in Santa Cruz

Ingrid

Repeat guest

Excellent, 2 years ago

We really liked it! Very good location, very clean and tidy!

4BR Home in Santa Cruz

Jonathan

Excellent, 2 years ago

Excelente lugar