Stephen

We were lucky to book Casa Playa last minute, and it proved a very pleasant retreat. Its close proximity to the beach is a major benefit, as are its amenities and quiet privacy. The check in/out were very well handled.

The property was clean, as pictured, and in a great location within walking distance to the beach. However, there were serious safety and habitability issues. During our stay, the property was broken into despite all doors and windows being locked and the alarm being armed. The alarm was triggered, but neither the security company nor the host contacted us. We returned to find forced entry through a bathroom window. Security later confirmed they attended, assumed the alarm was accidental, remotely disarmed it, and left without inspecting the home. We later learned this was not the first break-in involving guests, which was not disclosed at booking. One bedroom smelled strongly of sewage and was unusable.