Sarah

Reviews

102 total reviews

87% Excellent

102 reviews

4.80

2022–2026

Cleanliness 4.9

Accuracy 4.8

Communication 4.9

Location 4.9

Check-in 4.8

Value 4.8

102 reviews

3BR Villa in Cabo San Lucas

Francisco

Excellent, 1 month ago

We had a wonderful stay and would absolutely come back. The home is exactly as described—spotlessly clean, comfortable, beautifully maintained, and in an excellent location with easy access to restaurants, shops, and everything you need. The host was outstanding: incredibly responsive, friendly, and always available to answer questions or help with anything during our stay. The only thing worth mentioning is that if direct beach access is your top priority, this may not be the ideal property. However, if you're like me and simply enjoy beautiful ocean views without needing to be right on the sand, this place is perfect. Waking up to the view of the ocean was more than enough to make our stay feel relaxing and special. Overall, this is a fantastic property with an exceptional host. I highly recommend it and would not hesitate to stay here again.

Host Response

Thank you so much for your thoughtful review! We're delighted to hear that you had a wonderful stay and that the home, location, and amenities met your expectations. We truly appreciate your kind words about our team and are glad we could help make your stay comfortable and enjoyable. We sincerely appreciate your recommendation and look forward to welcoming you back to Cabo for another relaxing stay!

This is a very large and luxurious home hugging the Pacific coast. In the season we went (middle of June), we had the club house and pool mostly to ourselves, which was especially nice. The AC also works very well, so we were able to keep the home comfortable in the desert heat despite its enormous proportions. The neighborhood is nice and secluded and felt a lot safer than most of the streets in Dallas. I would highly recommend renting a car as there is a garage at the house and a large driveway. I say this because to get to the grocery store, which is on the other side of the main road once you exit the gated community, basically requires a car. And Cabo in general is better experienced with a car. The house is laid out to allow a great deal of privacy to guests staying in each of the bedrooms. The pool and jacuzzi are nice as well. The views of the ocean are good if not front row, which are reserved for the most expensive homes in the neighborhood. The beds are very comfortable.

Host Response

We're so glad you enjoyed your stay! Thank you for the kind review - it was a pleasure hosting you!

Was disappointed during this stay, one of the main reasons we booked this particular house was because of the hot tub and it was not working during our stay. The host made it so she remotely turns on and off the hot tub which required us to contact her every day which was annoying but shortly after it was on would no longer work. We did get 10% of the price refunded and when the property manager took over the conversation she was very attentive and understanding which I did appreciate. If everything is functioning correctly this is a great house but if there’s any issue I found the actual host (not the property manager) not helpful.

Host Response

Jihaan, thanks for taking time to leave feedback. For the benefit of future guests, it's important to clarify - the hot tub DID work for the duration of your stay. Our team explained that to you both through Airbnb and over the phone. The buttons on the side of the hot tub only control the jets - this isn't because I have it set up that way as the host, it's just how the system operates because it's a Wifi/App-controlled system. Unfortunately, it's not feasible to allow guests to download the app to control it - if they accidentally leave the heater on, they could have an issue with running out of gas in the house (it's a gas-powered hot tub heater). Our team was ready and available to turn on the heater at any time, but you mentioned that you felt bad "bothering" them - we're so sorry you felt that way and that it impeded you reaching out for help when needed, as our team is always more than happy to help!! Although it may seem inconvenient to have to text to turn the heater on, it would be more inconvenient for guests to run out of gas and have cold showers and no way to cook....We are currently working with our pool technicians to see if there's any type of new heater/system we can install that guests will be able to control manually, but with a timer so it isn't left on when not in use. We encourage potential future guests to read the many, many 5-star reviews we've received for an accurate picture of a wonderful vacation at Hacienda Hermosa!

Everything was smooth, seamless, and beautiful. Grocery store 1 mile from location, costco maybe 2. Communication was excellent.... My only complaint... The swimming pool was too hot. I was just assuming it was the cabo sun. I want my pool cold and refreshing.... Well on our last day i found out the heater was set to 83..... Absolutely my fault. Since that is not a valid complaint i would highly recommend this location. Thanks for the memories :)

Sarah’s villa is absolutely stunning. My family, 3 adults, 2 teens and a toddler stayed at her place for one week. We all had an amazing time. The villa is beautifully decorated, the beds are comfortable, there are many linens and towels for use. The kitchen is gorgeous and well stocked and there is plenty of seating in the living room for everyone to gather. The A/C works great and there are many TVs for everyone to enjoy. The best part of the villa is the backyard and pool/hot-tub. The outside feels like an oasis. It is very private and quiet. My family spent every day relaxing by the pool and swimming. Sarah and her team are very responsive and will answer any questions you have. You never feel like you can’t get an answer to a question or can’t get the help/advice you need. There are grocery stores and restaurants nearby, so the location of the villa is excellent. The beach is not swimmable, but it is magnificent to sit and watch the waves crash onto the rocks and shore.

Host Response

We are just so glad you enjoyed the house and that you were able to spend time at the private beach club of the community....such a great view with the waves crashing onto those rocks!! Thank you for taking time to leave such a kind review - it was a pleasure hosting you!

This place was absolutely amazing. The most comfortable beds of slept in at an air b n b. The communication was great and they helped with scheduling my chef and transportation which I HIGHLY recommend both ! I’m already planning my trip back ☺️

Host Response

Thank you for your wonderful review—we’re so happy to hear you enjoyed your stay. We're so glad our team was supportive during your stay. It was a pleasure having you, and we hope to host you again soon!

We had a great stay here. The house is super spacious and clean, and the heated pool was amazing! This house is located in a very upscale and quiet neighborhood, with security at the entrance. The beach club is about a 5 minute walk from the house and has an amazing view of the ocean! The club also has hammocks and an unheated pool to cool off. The house had more than enough room for our family of 4–in fact, it would be perfect for larger families or couples, since all 3 rooms have their own bathroom. The kitchen and living room were also huge and very clean. Just two things to keep in mind—there are no restaurants or stores within close walking distance, so this place would be best for people who are renting a car, or don’t mind taking Ubers/taxis everywhere. Also, they don’t provide drinking water, so be sure to stock up on water before arriving. Otherwise, we had a great stay at this beautiful home!

Host Response

Sherri, thank you so much for your kind review! We truly appreciate it, and are so very glad you enjoyed the property. We would love to host you again in the future!

This house was beautiful and very comfortable with 3 big bedrooms with private baths. The location is great and away from the crazy in Cabo. The neighborhood is very quiet and the house is only a few minute walk to the ocean. One big grocery store is right across the road and very convenient. The management team was very responsive when we had questions or needed a recommendation. The house was perfect for our girls trip and I would definitely stay there again.

3BR Villa in Cabo San Lucas

Randy

Repeat guest

Excellent, 6 months ago

We have stayed at Casa Hermosa in January 2025 and January 2026 or 1 month each time. The home is well situated and the community has a beautiful beach club with spectacular views of the oceans as well as a tennis court and pickleball court. We appreciate the additional bedrooms for when family arrives. The outdoor area allows privacy, sunshine and swimming. We will definitely been staying there again.

My family and I had a wonderful, relaxing time at Sarah’s home. It had everything we needed plus more: loved that there were spices available in the kitchen and floats for the pool! The pool was wonderful and the rooftop view was amazing. Would definitely recommend staying here!

Host Response

Anne-Marie, thank you so very much for your kind review! We are so glad you felt at home and enjoyed the stay - it was a pleasure hosting you!!

We would not stay there again! The listing photos were NOT AT ALL ACCURATE . They had to have been AI generated inside and outside. This type of deception, after money had been paid, was hard to get past. A toilet had to be jerry rigged for proper flushing- that was instructed by the property managers. The refrigerator didn’t produce ice and the ice trays we were told were there didn’t exist. The property managers were either cheap or dishonest with the jacuzzi and didn’t heat it up until the last day when I gave very direct instructions on how to do it and then had to follow up more than once. The spa recommendations were unresponsive after reaching out multiple times. Instructions were unclear about how to initially enter the gate and we had to wait outside for information about that upon arrival. By contrast, good location, spacious rooms, and responsive managers, but the aforementioned information makes this a 2 star rating , especially the FAKE photos- it was dishonest.

Host Response

Hello Phillip! We are very sorry to hear you weren't pleased with your stay. However, we hope that potential future guests will refer to our many, many five-star reviews for an accurate portrayal of our home and guest experience. Those guest reviews will show that there is not a hint of "deception" in our listing - we've been Superhosts for years on Airbnb and work hard to ensure guests have a five-star stay. The photos are absolutely not AI-generated - many guests have taken their own photos at the home and can corroborate that. The "silver paint" on certain parts of the exterior was explained to you by our management team, for which they apologized - there have been earthquakes in Cabo in recent months, so we had a construction crew working on the property to patch the cracks...hence the "silver" paint (it was the plaster to patch the exterior). Our team explained that the construction crew worked as quickly as possible prior to your stay, but due to unforeseen circumstances, they were unable to apply the final coat of paint over those patches. In no world would we EVER leave our home with "stripes" on it...it was clearly a work in progress, and we informed you of that. I'm sorry if that wasn't clear from our team's communication - unfortunately, in renting a private home, there are sometimes issues that have to be addressed due to circumstances outside the host's control (like earthquakes). The toilet was working prior to your stay - the fix our team suggested was simply to reduce any inconvenience to you during the stay. We have already fixed the issue in a permanent way to ensure there are no further issues for future guests. I'm sorry you had trouble with initial instructions for arrival at the gate.....we sent you the same instructions we send all guests, so I'm not sure what could have happened at security that would have caused a delay- it's important to note that we do let guests know in advance that it is absolutely mandatory (per HOA regulation) that all guests provide a copy of their photo ID prior to arrival. If guests do not provide that prior to checkin, they WILL have to wait at the gate. This is for guest security and for the community as a whole - absolutely everyone entering the community must provide a copy of their government-issued ID in advance. We pride ourselves on living in one of the most secure, exclusive neighborhoods in Cabo San Lucas. While we are sorry for your experience, we do feel your review is a complete misrepresentation of the property as a whole - we encourage future guests to browse our many five-star reviews for an accurate portrayal of our property and the level of service we offer guests.

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