S Luxury

Reviews

289 total reviews · 5 listings · 2 locations

88% Excellent

289 reviews

4.82

2022–2026

Cleanliness 5.0

Accuracy 4.9

Communication 4.8

Location 4.9

Check-in 4.9

Value 4.9

289 reviews

4BR Penthouse

Summer

Repeat guest

Excellent, 2 weeks ago

This is the 2nd year in a row that we stayed in this penthouse. 1st for 10 days then for 7. The location is absolutely perfect! Right next to the Mercadito and a 2 minute walk to the beach. Each en suite bathroom has an ocean view and the outdoor patio has a stunning view as well. All of the beds are extremely comfortable, and the house is spacious and beautiful. The only issue we’ve encountered is the AC unit in the master bedroom not working properly. This was an issue last year as well. Unfortunately, when we messaged management about it, they told us that a gecko had gotten into the wiring that morning, yet it was never mentioned upon our check-in. They offered to move us to a different home, which we didn’t want, so instead we asked them to bring us fans or a portable AC unit. They brought us fans. I messaged them, saying I hope the AC could be fixed and we could have a cool room for the last few days of our stay, but never heard back. Another + is the maid who came twice.

The place is in a secluded upscale neighborhood. You do have to go through dirt roads maybe get some groceries prior to arrival but there restaurants at the Marriott and at the club house we also hired a chef. The place was so relaxing for studying and family oriented and plenty of room for large families. The pool was amazing. We had monkeys and seen some wild life which was amazing. There was ants but you are in Costa Rica which is well known for creatures nothing that was due to the are being unclean. You have a housekeeper and a pool person that comes and cleans for you. It was a pleasant stay we did have road blocks but it’s because the area is growing. Overall it was an amazing experience. Pura Vida.

Constant repairs describe our 3-week stay. The first morning our guests told us the A/C did not work in their rooms. Thermostat showed "Change Filter." That made no difference and it took several days to get the A/C fixed. Workers worked on the roof during our entire stay from 7:30 AM to 4:00 PM. Meals were tricky because we had dishes and silverware for only 8 people. Not even an extra fork or spoon. The dishwasher not only leaked, but the bottom arm got stuck each time on the bottom basket. Also, the pipes under the sink leaked whenever you used water to wash or rinse food or dishes. For two weeks the cooling fan for the router assemble in the laundry room made mechanical whooshing sounds which disturbed the folks sleeping in the closest 2 bedrooms. Several repairmen were sent, but it took almost 2 weeks to get fixed. The washing machine made so much noise on the spin cycle that all conversation had to stop. Code to the condo changes every 15 days. Host didn't know this.

Great house, with central kitchen/living area and rooms surrounding pool area. Playground was a little aged and beat up, but sufficient to entertain the little ones for swinging. Close to the Beach Club, which was a hit for everyone - $5/day per person to enjoy pool, beach, playground, workout facilities, and they had a restaurant on site. House had working washer/dryer, great kitchen, and working outdoor grill. Pizza oven outside has seen better days - we avoided it. We had a wonderful time there

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