DreamScape

Reviews

37 total reviews · 3 listings · 3 locations

37 reviews

4.54

2018–2026

Hosting since 2014

Cleanliness 4.8

Accuracy 4.8

Communication 4.7

Location 4.6

Check-in 4.6

Value 4.6

37 reviews

2BR Condo in Puerto Viejo

Francisco

OK, 1 month ago

Overall, we had a good experience. The location is excellent, the place is very calm and quiet, and the apartment is very true to the published photos, so it met our expectations in that regard. However, we had a major problem with the internet. Since there was practically no cell phone signal in the area, we were completely dependent on Wi-Fi to communicate. We reported the problem and they gave us access to the network from another apartment, but unfortunately the signal only worked outside our accommodation and not inside. They also told us that they would fix it, but during our stay it was not resolved, and when we checked again, we no longer received a response. It's a shame, because apart from that inconvenience, the place has many good qualities. We hope you can resolve this issue so that future guests have a better experience.

Good location and fair price but has lost some of it's nice touches since the photos. Bathroom sink sprays all over, closet door is broken, a busted washing machine sits on the patio, and no pictures or paintings on the walls make it feel like an insane asylum. There was no toilet paper, shower soap, or dish soap. I asked but never received anything.

The host was not very communicative. The outdoor areas were poorly maintained, dirty, and overgrown. The pool was very dirty and slippery, with no maintenance at all. The room's interior was clean. The internet was terrible; it only worked intermittently on the first day, and on the other two days, there was no internet at all. I informed the host about this, but he ignored it and did not respond. I let him know about the condition of the pool, and he said he would send someone, but no one came. I reported to him that the hairdryer was damaged, and he promised to send me another one the next day, but he did not send it either... In addition, getting to the place is complicated; you have to drive for about 25 minutes on a fairly bad gravel road.

The place is very cozy and quiet, especially for staying with family. The owners are very friendly people who care about comfort and making sure everything is in order. Recommended!

Host Response

We look forward to seeing you in the future. Blessings to you and your family

We had a little trouble communicating with the company about our check in process, perhaps due to translation issues. Thankfully the neighbor, who owns the place, was in town and was there to show us how to get in. The company rep showed up an hour after our agreed meeting time, but was very kind. The place needs some work and updating, but it matched the vibe of the area in general. We were in the area for some meetings/conference at the Marriott so this was way more affordable and a very easy/quick drive over to the Marriott. We were mostly interested in birding, and found the path down to the mangrove pretty productive for some of the coastal species were were looking for. During low tide it was easy to cross the river (thigh high water) and get out to the beach. We also found that the public access to the beach was an easy walk as well. We have staying in many BnBs around the world, and this was a solid average to nice place.

This a property managed by a company, the host was there to greet us but the communication between us and the company was terrible. If the real host didn’t live next to us we would have waited like 2 hours to get inside. Also the company gave us the wrong address and they were really slow to contact, at the end they gave us 2 map locations and none of them were the place. We had to do our own research of the area to finally identify the house. Also some furnitures had very nasty stains, and the shower just didn’t work properly. The only decent thing about this place is the location but most of the restaurants and the entrance to beach are a 20 min walk. I would definitely not book this place again.

A very nice and comfortable house. Everything being clean but we thought it was better. The kitchen could be better equipped and more up to date. Just the lingerie. Many of the sheets and blankets were ugly or broken. The garden in the house was not nice. The house is nice. It lacks a bit of love but we had a great time and enjoyed it a lot.

Host Response

Gracias por tus observaciones mejoramos esto cuando vimos sus mensajes, asi como reparar las cosas que dañaron como los caballitos de mar. Saludos

Our stay here was fabulous! Pictures were exactly how everything was in person. Water pressure wasn’t great, but I think that’s expected, 2 people can’t shower at the same time. There is no broom, we eventually found a vacuum in the utility room which was locked but found Keyes for. Indoor and outdoor kitchen were perfect with everything you would need! Highly recommend staying here :)

Host Response

Thanks for the recommendation. The brooms and others were in the laundry room, the keys were inside the house, this door remains closed for security. We hope you have a great vacation in CR.

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