Regina

Reviews

127 total reviews

94% Excellent

127 reviews

4.93

2017–2026

127 reviews

4BR Home

Poncho

Excellent, 2 months ago

It was amazing, a super quiet place, very pleasant to get away from the noise of the city. The house was very nice and the views were wonderful. Thank you.

We were first-time visitors to the Volcano House, but longtime travelers in the region. The accommodations perfectly suited our needs for the 12 days we stayed. The completely furnished kitchen and laundry facilities were huge benefits, as were the recreation area (ping pong, lighting, outdoor grill, etc...) , the beautiful landscaping, and the strong Wi-Fi. Ernesto and Rosy gave important advice on area happenings and made us several pizzas when we didn't have time to cook. Regina provided clear instructions for our arrival, stay, and departure and the facilities were exactly as described. Between the home and the volcano are open fields and few obstructions, providing beautiful views and a sense of connection with the natural protected area above. For our group there could not have been a better home base from which to work in the mountains during the day and play and relax in the evenings. Our next trip is now being planned as we hope to reserve a spot during the busy season.

La Casa de los Volcanes is a private and very peaceful place, as well as being quite convenient in terms of its location for those who live in Mexico City, given its proximity. Stunning natural views, a warm and cozy rustic style inside the premises, and available staff who are always attentive to guests with a kindness that makes you feel really cared for. Some details that can be improved are the lack of maintenance in certain particular areas (windows with dust between gutters, upholstery of chairs in the dining room with dust/stains, lights that do not turn on, humidity and dust in the games room, delicate games room door that is difficult to open), the arrangement of the dining bars in the games room, and some ornaments that may not please/offend a certain audience in particular (animal skins on the wall/hunting weapons). That said, I would definitely stay at Casa de los Volcanes again

4BR Villa

Maricruz

Excellent, 2 years ago

Excellent service from Regina and Mr. Ernesto House is very nice and clean

The house is simply wonderful, a magical place full of nature and with the best view of the volcanoes; the place is very cozy and full of details; very well equipped, with everything you need at your fingertips; the photos of the house do not do justice to how impressive and beautiful it is in person. Rosy and Ernesto are very nice and always ready. It is close to the center of Ozumba, a very clean and organized village, where you will find local food in the market that is very rich, also the Panoaya hacienda is very close, where you can definitely have a pleasant time, but you will definitely want to stay in the house to enjoy its board games, children's games, the quiet garden where you will hear the bowls alone and the movement of the leaves of the trees. I will definitely be returning to take special people to that magical place. Thank you Regina

4BR Villa

José Manuel

Repeat guest

Excellent, 2 years ago

Second weekend we spent at the accommodation and everything was wonderful.

4BR Villa

José Manuel

Repeat guest

Excellent, 2 years ago

Very quiet and excellent treatment.

The cabin is spacious and comfortable, it has no houses or anything that prevents the view of the volcanoes, so the location is magnificent. She takes care of a very friendly couple who are always to help with whatever, including cooking wood-burning pizzas or grilling meat. The internet is fine with some minor outages. The kitchen does not have oil, napkins, sugar, water, so I recommend bringing. In general, the cabin is very nice and with many decorative details, the place is quiet, you can ride horses, or climb the Iztlaccihuatl (al Popo is not active). I recommend the place.

4BR Villa

Alberto

Excellent, 4 years ago

A more than perfect place to stay, whether to go to the many nearby tourist areas or to have a good time with the family, it is a very pleasant destination with a lot of attention. We ate very well and the place is very nice.

We spent a beautiful weekend at the volcano house, a great experience in a beautiful house and super well cared for by Rosy and Ernesto, we ate delicious pizza and Rosy cooked us delicious during the stay, Regina is super attentive from the first day I contacted her, I explain myself super well how to get there and following the instructions we had no trouble getting to the house. I highly recommend it, the view of the volcanoes is unbeatable!! We hope to be back soon.

A dream house! Perfect for a few days of peace with the family. Full of details and very Instagrammable spaces ✨The kitchen is super equipped and beautiful, there really isn't anything you can't find to cook. Super comfortable mattresses and pillows, shiny blankets just like bath towels. I was worried about the sanitization of the house, but when we arrived I smelled a lot of chlorine and everything was super clean. Rosy and Ernesto, super friendly people and always attentive to us. We brought the materials and they made us some delicious pizzas. Communication with Regina was very clear and fast at all times. Spending the night in front of the campfire, having breakfast at the garden tables or having dinner next to the pizza oven, it's really worth every penny paid, it's quite an experience.

The Casa de los Volcanes is an ideal place to relax, it is a very comfortable country house that has many amenities: board games, barbecue, children's games, a huge garden, a game room with foosball and ping pong, fireplace, space to make bonfires, etc. In addition, for an extra price you can hire Doña Rosy, a lady originally from the area who knows how to cook delicious food, from very Mexican things (sopes, tortillas, enchiladas) to much more sophisticated international dishes!!!! The view from the Casa de los Volcanes is beautiful! It is in front of Popo and Izta, so there is a very special energy in the place!!!

A beautiful and spacious house surrounded by tranquility and nature. The kids had a blast loose and free to do things on a safe territory. Regina has been extremely prompt and accurate in the entire booking and accompanying process until check-in. Ernesto and Rosa (those who help in the house) are the most hospitals and everything you need during your stay. I can't not write about Don Roman (the gentleman who washes horses) is a sweetheart and the horseback riders we made with him were incredible.

Everything went perfect! From booking to the last and smallest detail, we couldn't of made a better decision of renting Regina's cabin. The photos fall short from the actual experience of being there. The cabin is spectacular, great rooms, nice open spaces, clean, superb service by Rosy. You will enjoy every minute you spend inside and outside the cabin. We will definitely be back soon.

Host Response

Muchas gx por tu evaluacion :) que bueno que la disfrutaron y esperamos verlos pronto !

4BR Villa

Mariana

Excellent, 5 years ago

The cabin exceeded our expectations, the space is very large, all the rooms are very clean.

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