WH Luxury Vacations
Reviews
75 total reviews
88% Excellent
75 reviews
4.76
2022–2026
Cleanliness 4.9
Accuracy 4.8
Communication 4.8
Location 4.8
Check-in 5.0
Value 4.8
75 reviews
Cadence
Excellent, 1 week ago
Went for my bachelor trip. Great communication, great spot. Would definitely stay again
Dora
Good, 2 months ago
Overall the place was a great location close to Hotel zone and restaurants. Quiet area and home was a great find.
Tamir
OK, 3 months ago
Lovely place despite few issues. Would definitely stay again
Andrea
Excellent, 5 months ago
Spectacular home!! The pictures don’t do it justice, every room is beautiful and the home is very spacious for large groups of people. The host are super attentive and helpful. They were amazing and responded very quickly when we had questions. Thank you so much to WH luxury vacations for an amazing stay!! We look forward to retuning!!
Jake
Excellent, 5 months ago
Great stay overall in Cancun. The place was clean, comfortable, and exactly as advertised. Location was perfect—easy access to the beach, restaurants, and nightlife but still felt private and relaxed. Host was responsive and made check-in super easy. The space had everything we needed and was a great home base for the trip. Would definitely stay here again.
Ryan
Excellent, 7 months ago
Great location, walking distance to the beaches and bars/clubs. Is a great place for a large group of people, hosts are easy to communicate with and provided clear instructions. Would stay again!
Yadiris
Terrible, 8 months ago
Everything was very dirty and smelled bad. There was a dead rat and a dead cockroach in the pool. The refrigerator was broken and they never fixed it. The bed sheets were dirty. The garbage cans were full of garbage from days ago. I don't recommend it at all.
Host Response
Lamentamos que el huésped haya decidido dejar este comentario, ya que no refleja de manera precisa su estancia ni la condición real de la propiedad. La villa fue entregada limpia, revisada y en correcto funcionamiento, y durante la estancia no se recibió ningún reporte formal a través de Airbnb sobre limpieza, olores, electrodomésticos o ropa de cama que requiriera atención adicional. Este comentario surge después de que el huésped solicitó un reembolso. Lamentablemente, a partir de ello el tono de la comunicación cambió. Contamos con evidencia documentada, reportes de limpieza y mantenimiento, así como con el historial de reseñas positivas de otros huéspedes que han confirmado la calidad y el cuidado de nuestra propiedad. Seguimos comprometidos con ofrecer una experiencia limpia, transparente y de alta calidad a todos nuestros huéspedes, y agradecemos a quienes se toman el tiempo de leer reseñas completas para formarse una opinión informada
Shawn
Excellent, 11 months ago
My group and I had a great time!
Host Response
Shawn, thank you for the kind review — I’m glad you had a great time at our villa. You’re welcome back anytime; safe travels and hope to host you again.
Moe
Excellent, 1 year ago
It was fantastic! Everything you see in tho photos you get! Celebrated a bachelor party and there were 9 of us. Plenty of space and beds to accommodate. Its a nice walk but not too bad from the Hotel Zone. Ubering there is like 5 minutes away. Anything we needed assistance with regarding the villa, they were very responsive and would send someone over quickly. I would definitely come back again. Thank you for having us!!!
Host Response
¡Muchas gracias por tu reseña, Moe! Me da mucho gusto saber que disfrutaste tu estadía en nuestra villa y que todo salió perfecto para tu celebración. Fue un placer tenerte como huésped y estaremos encantados de recibirte nuevamente cuando regreses a Cancún.
Linda
Excellent, 1 year ago
I loved this bnb it was super nice and definitely luxurious. I will say the WiFi wasn’t the best and didn’t reach certain places. But overall so nice and would stay again!
Host Response
¡Muchas gracias Linda por tu hermosa reseña! Me da mucho gusto saber que las 15 disfrutaron nuestra villa y que la encontraron lujosa. Tomaremos en cuenta tus comentarios sobre el WiFi para seguir mejorando. ¡Las esperamos de vuelta pronto!
Floyd
Excellent, 1 year ago
Great stay, beautiful home. Host was responsive and has connections for airport pickup and excursions. Minor stains on sheets which is why I couldn’t give 5 stars, but other than that everything was clean and well kept. Very close location to restaurants and stores, would definitely recommend.
Host Response
Muchas gracias por elegir nuestra villa y compartir tu experiencia, Floyd. Tomaremos en cuenta tus sugerencias y ya estamos trabajando para perfeccionar cada detalle. Nos alegra que hayan disfrutado la ubicación y los servicios; será un gusto recibirlos de nuevo.
Javon
Excellent, 1 year ago
Great house, excellent host, excellent location, pictures match what it looks like!!!! Staying here you’re close to the action, you feel safe and in a dream Villa. The WiFi could be upgraded as the signal is weak but that is so minor
Host Response
Gracias, Javon, por compartir tu experiencia. Me alegra mucho que nuestra villa y ubicación hayan estado a la altura de tus expectativas. Trabajaremos en mejorar algunos detalles para que tu próxima visita sea aún más cómoda.
Raciel
Excellent, 1 year ago
Great place will definitely love to rent if I come back to Cancun
Host Response
Thank you so much! 🌞 We’re so happy to hear you enjoyed your stay and would love to return. It was a pleasure hosting you — we’ll be thrilled to welcome you back anytime you visit Cancún!
Gurbani
OK, 1 year ago
Overall, the house was a great find. Great for large groups. We absolutely loved the pool. The location was also great, we felt safe. Very easy to find and get around. The main issue we had was just stains on furniture, bed sheets, blankets and towels. There was also a noticeable smell. The kitchen sink was leaking. But the host was responsive once we checked in.
Host Response
Thank you so much for sharing your feedback! We’re glad to hear you enjoyed the pool, location, and overall experience. We truly appreciate your comments about the cleaning details and maintenance — we’ve already addressed those issues to ensure everything is perfect for future guests. It was a pleasure hosting your group, and we’d love to welcome you back anytime!
Jesse
Excellent, 1 year ago
We loved the place, everything was walking distance