Luis

In general, the service was poor. There was no problem upon arrival. When it came to washing and drying the dishes, the cloths had hair on them. Then there was no internet service, and I tried to communicate with the host, but he didn't answer. There were also insects in the bathroom and the baseboard was loose, as well as loose tiles. It should be noted that there were many ants right there. When they called, a little boy answered and hung up. He said he would return the call, but he didn't. Terrible service.

There was hair on the armchairs and beds, there was no Wi-Fi, and the air conditioner and the refrigerator both leak.

There was pet hair on the bed and armchairs, the air conditioning started dripping water, the refrigerator was also leaking water, the Wi-Fi went out, and we spent 4 days and 3 nights without Wi-Fi, and there was no TV with a Smart TV. I didn't leave enough toilet paper for the days of the week we were there.

They should let you know that they don't have any service I struggled with the water and when I called the host, he was very arrogant and told me that he doesn't control things. I understand that part, but if the host had warned me that there was no water, I wouldn't have rented it, since you spend money looking for a place to bathe outside the apartment and you waste time, and it's a vacation

I am a Superhost and I rarely do an evaluation of this type for my colleagues, but Luis definitely has many areas of opportunity as a Host on Airbnb. As a Host, it takes a long time to respond, your average is 9 hours or more. When we arrived, they asked us for a payment for bracelets that were not mentioned in the reservation, then they asked us for a deposit for the car gafette. When we arrived at the room we realized that there was no water, Luis knew because security communicates it to the administrators, the house smelled of humidity (a lot) and there were hairs, the armchair in the living room was damaged, only one climate in one room and the other outside. We had to CANCEL, we couldn't stand the lack of hygiene and carelessness on the part of the Host, he lacks a lot of attention, in reality, being cheap is no reason to be careless. I would definitely NOT RECOMMEND IT IN THE AIRBNB COMMUNITY until they work on improving the comfort of the stay. Luis, I highly recommend working on improving your stay

There was no gas to bathe, the shower fell and hit my son's head, the TV in the room did not work, the HDMI did not work, I could not contact the host, the armchair in the living room was in poor condition