Oscar

Reviews

Superhost

21 total reviews

90% Excellent

21 reviews

4.76

2026

21 reviews

4BR Villa in La Ceiba

Jose

Good, 3 weeks ago

Everything was excellent, very clean, and they respond quickly via chat if you have any questions.

We had a wonderful stay at this property! Our family spent three nights here and it exceeded our expectations. The space was clean, well-maintained, and exactly as described—comfortable, welcoming, and perfect for a family getaway. The host (Ale) clearly pays attention to the details, which made our stay easy and stress-free. Everything we needed was available, and the check-in/check-out process was smooth. The location was also a great fit for us, making it easy to enjoy the surrounding area. Overall, it was a fantastic experience, and we wouldn’t hesitate to stay here again. Highly recommended for anyone looking for a relaxing and enjoyable stay!

The house is ok but we have receive a dirty bathroom. the communication with the host is terrible. He accused us of vandalism when he was notified about everything. Terrible experience. The house is missing a lot of details.

Host Response

During their stay, the guest requested that a bathroom be made available, which the cleaning team had forgotten to prepare; we acknowledged the mistake and rectified it immediately. She then requested an umbrella for the pool (not included in the amenities), additional towels, toilet paper, and paper towels, which were provided in a timely manner. However, when delivering these supplies, the cleaning staff were not allowed to enter the storage room and were constantly monitored, implying that they could not be alone in the house due to the risk of taking something. Subsequently, he reported a clogged shower, but did not allow us to enter the property to fix it. It was later discovered that there were more guests than advertised. He also complained about a power outage in the area, a situation beyond our control and not previously reported. Finally, when we inspected the premises after the guests left, we found that some glasses had been broken, towels and sheets had been damaged and stained, a knife had been taken, and the wine cellar had been opened without authorization, damaging the lock.

Loading...