Caribbean Elite Hospitality Sociedad Anónima
Reviews
161 total reviews
80% Excellent
161 reviews
4.76
2022–2026
Cleanliness 4.7
Accuracy 4.8
Communication 4.9
Location 4.9
Check-in 4.8
Value 4.7
161 reviews
We had a great stay. The house is very nice. The only observation is that the pool area lacks maintenance. The wood on the floor is terrible and it's too slippery when wet.
Host Response
Hello Evelyn, Thank you so much for sharing your experience with us! We're glad to hear that you enjoyed your stay and liked the house. We also sincerely appreciate your comment about the pool area. Your feedback is very valuable to us and helps us identify opportunities for improvement so that we can continue to provide the best experience for our guests. We look forward to welcoming you back very soon. Best Regards! The Le Cameleon Family
Lovely House, Great location. Poor services. : Bring your own toilet rolls!, Frequent power outages, no Gas when arrived.
Host Response
Dear Clive, Thank you very much for sharing your feedback with us. We are happy to know that you enjoyed the house and its great location. We also truly appreciate your comments regarding the services, as they help us identify the areas where we need to improve. We sincerely apologize for the inconveniences experienced during your stay, especially regarding the supplies and unexpected utility interruptions. Please know that your observations have already been shared with the corresponding departments for review and improvement. We hope to have the opportunity to welcome you again in the future and provide you with a much better experience. Kind regards, Le Cameleon family
Great house. Hotel amenities a bonus we should have used more. The walk to the beach was pretty rough, muddy, and longer than I thought, but doable. It is private but lots of other tourists walking along the beach including daily horse back tours. The location is amazing, howler monkeys every day visible from the house. We also saw a sloth from the deck and good birds all around the house including the green macaw. The deck at the pool is sketchy and needs to be replaced. For the price point I expected more, but still it’s a great place.
a few problems we had, but overall nice place
Host Response
Dear Johana, Thank you for your feedback. We’re glad to hear that you enjoyed your stay overall and appreciate you letting us know about the issues you experienced. We’ll work on improving them for a better experience next time. Kind regards, Le Cameleon family 🌸🌴
Spacious home. It’s wonderful that it’s connected to the chameleon hotel so we got to use their amenities. The hotel staff was much more responsive than the host via Airbnb. The home is not as newly updated as I thought it was from the pics. Lots of wear & tear & a lack of functionality. Creaky deck, weird shower set up in primary bedroom, very limited closet space…the kitchen was hard…only 3 spoons when we first got there a & the stove didn’t work well (pilot wouldn’t light, the stove eyes were broken). A great space for our large family but for the price & what I thought we were getting it was a let down. The host took awhile to communicate but once we got on site we started communicating with the hotel via what’s app & they were amazing & super responsive. There was a house manager there that would pop up & security that would come by in the evening (unexpected & initially startling but we appreciated it). Beautiful location & layout - would recommend investing in updating the space
Host Response
Hello Mrs. Raniyah, Thank you for your detailed feedback! We’re glad you enjoyed the spacious home, its connection to the hotel, and the responsiveness of our team on-site. We appreciate your observations about the home’s condition and amenities, and we’ll review them to improve future stays. We’re happy you enjoyed the location and layout and hope to welcome you again! Kind regards, Le Cameleon family 🌸🌴
The place is magical. The road that connects to the beach is beautiful and the beach itself is very exclusive. The house is beautiful, the only thing that could be better is the maintenance of the pool, which is not the best.
Host Response
Hola Mauricio. Muchas gracias por sus amables palabras; nos alegra saber que disfrutó del entorno, el acceso a la playa y la casa. Apreciamos mucho su comentario sobre el mantenimiento de la piscina; ya lo estamos revisando para mejorar. Será un gusto recibirle nuevamente. Saludos cordiales, La familia Le Cameleon
Super beautiful place
Host Response
Hola Nicola, valoramos profundamente el tiempo que se tomó para compartir sus comentarios sobre su estadía. Sus palabras son muy importantes para nosotros, ya que nos ayudan a crecer y a seguir ofreciendo experiencias memorables en el Caribe Sur. Nos alegra saber lo que disfrutó y tomamos nota de todo aquello en lo que podemos mejorar. Nuestro compromiso es hacer que cada visita sea aún más especial. Esperamos tener el privilegio de darle la bienvenida nuevamente muy pronto. Será un placer recibirlo y sorprenderlo con una experiencia todavía mejor. Con gratitud, La familia Le Cameleon
Great place, beautiful house and location. House was very clean when we got there and had all the amenities for a good stay... 100% recommended. Parties are not allowed so if you're looking to have fun and play some music at night, you should look for another place as they will scold you here and ask you to turn it down even though it's is in the middle of nowhere and there weren't neighbors nearby. The house description said the place was for 20 people however they allow a maximum of 16 so keep this in mind Saturday morning, we couldn't use the pool as it was dirty and not working, the water was still. There were lots of flies in the pool area as well. I contacted customer service multiple times but they were unresponsive, and it wasn't until noon that they showed up to fix it. I would suggest they clean the pool in the very morning as it can get easily dirty due to how much nature is surrounded. The beach is at the backyard, very close to the house which we loved.
Host Response
Dear Jeffrie, Thank you very much for taking the time to share your detailed feedback about your stay with us. We are delighted to know that you enjoyed the house, its cleanliness, amenities, and especially the privileged location right by the beach. At the same time, we truly regret the inconveniences you experienced. We understand your frustration with the pool being unavailable on Saturday morning and the delay in our response. Please accept our sincerest apologies for this, as it does not reflect the service standard we aim to provide. Your suggestion to perform early cleaning is very valuable, and we will take it into account to prevent this from happening again. Regarding the occupancy and music policy, we appreciate your observations. The maximum capacity and rules about parties are in place to ensure comfort, safety, and compliance with local regulations, but we will review the way this information is communicated so that expectations are always clear before booking. Once again, thank you for recommending us and highlighting the aspects you enjoyed. We truly value your comments, and we hope to have the opportunity to welcome you again and offer you an even better experience. Kind regards, Le Cameleon family
For the cost, I would expect a better stocked kitchen when large parties book the property. We had to purchase scissors and a can opener. One of the cooktop burners was not functioning correctly which limited cooking capabilities. We are a large family that finds meal preparation easier than visiting restaurants. Sleep areas and bathrooms were clean with individualized A/C which was great.
Host Response
Dear Silvio, Thank you for sharing your feedback with us. We’re glad to hear that you found the sleep areas and bathrooms clean and that the individual A/C units made your stay more comfortable. At the same time, we’re sorry to learn about the kitchen items that were missing and the cooktop burner issue. We completely understand how important a well-equipped kitchen is for families who prefer preparing their own meals, and we apologize for the inconvenience this caused during your stay. Your comments are very valuable, and we have already taken steps to ensure the kitchen is more complete and that all appliances are functioning properly. We truly appreciate your suggestions and hope to have the opportunity to welcome you and your family back, offering an even better experience. Warm regards, Le Cameleon family
very nice and beautiful place!
Host Response
Hello Johana, Thank you very much! We're glad you think so. We hope to see you again soon!
It's a divine villa, the place is just like in the photos, it's spacious, you can get to the beach from the villa, everything is impeccable, the only thing I think you can take into account is the check-out that is done at 10am and we think it could be done a little later
Host Response
Hola Kimberly, Muchas gracias por compartir tu experiencia. Nos alegra mucho que haya disfrutado de nuestra villa y que haya cumplido con sus expectativas. Tomamos nota de su sugerencia sobre el horario de check-out y evaluaremos la posibilidad de ofrecer mayor flexibilidad en ese aspecto. ¡Nos encantaría recibirle nuevamente en el futuro!
The house is very comfortable, spacious and invites you to have a good time. The host is pending any requests.