Juan

Reviews

Superhost

164 total reviews

84% Excellent

164 reviews

4.77

2021–2026

Cleanliness 4.8

Accuracy 4.9

Communication 4.9

Location 4.8

Check-in 4.9

Value 4.8

164 reviews

3BR Home in Cabo San Lucas

Brenda

Terrible, 3 weeks ago

My experience was very BAD and I would not stay here again. The apartment was in a deplorable state of cleanliness: bed linens, pillows, and towels smelled bad, some pillows had stains, bathrooms and showers had scale, walls were very neglected, and there was an obvious lack of maintenance. Damaged pans, a loose toilet paper holder in one bathroom, a broken blind in the master bedroom, and the air conditioner made a lot of noise. In addition, only one remote control worked for the entire apartment. The WiFi barely reached the bedrooms, and there was a constant smell of garbage coming from the pool area. The most disappointing thing was the service from the managers: when we respectfully reported these problems, their response was that if we were not satisfied, we should leave and resolve everything with Airbnb. Due to the lack of support, we had to leave the property and pay for a hotel at a much higher cost. I don't recommend this place because of its condition and the lack of willingness to solve problems.

Nice apartment, spacious, pleasant, you can see the sea in the distance, nice scenery, it is quiet. We had a car and we got there without a problem. Google Maps is not very accurate, but with the host's directions we got there without a problem. The area is under development, but the private and residential areas look nice. There are no businesses nearby, but it helps to get a very good rest. It is about 10 minutes from downtown by car. We would definitely come back. My family loved it, and the hosts were always attentive and the complex staff was super friendly.

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