Daniel

Reviews

Superhost

265 total reviews

89% Excellent

265 reviews

4.85

2015–2026

Cleanliness 4.9

Accuracy 4.9

Communication 4.9

Location 4.9

Check-in 5.0

Value 4.8

265 reviews

4BR Villa in Cancún

Shelly

Excellent, 2 weeks ago

Daniel’s place was amazing definitely would book again felt right at home

Host Response

Hello Shelly Thank you so much for your wonderful review! We’re very happy to hear that you felt right at home and enjoyed your stay. It was a pleasure hosting you, and we would be delighted to welcome you back anytime! Warm regards Daniel E Laens Owner

We had a great stay! The place was exactly as described clean, comfortable, and had everything we needed for our trip. The location was convenient, and check-in/check-out was easy. The host was responsive and made the entire process smooth. We really enjoyed our stay and would definitely recommend it to anyone visiting the area. Thank you for a wonderful experience!

Host Response

Hi Lizeth Thank you so much for your wonderful review! It truly means a lot to us. It was a pleasure hosting you, and we're delighted to hear you had such a great stay. You're always welcome back, and we hope to have the opportunity to host you again in the future. Wishing you all the best! 😊 Kind regards Daniel E Laens Owner

Great place to stay. Beach was walking distance, private pool and private community. Everything was clean and staff of the community was very friendly.

Host Response

Dear Ariana Thank you for your kind review. We are delighted that you enjoyed the location, the pool, the beach, and the friendly atmosphere of the community. It was a pleasure hosting you, and we hope to welcome you back to Cancun in the future. Warm regards Daniel E Laens Owner

We had a great time at Daniel’s place. Great location, easy to catch Uber or walk around. White sand beach…but there was a lot of Sargassum (seaweed) on the beach. Nothing that Daniel could do about as it is along the entire hotel zone beaches. Some areas worse than others. June and July are unfortunately peak season for the sargassum to wash ashore from the ocean. It made it a challenge to swim in ocean direct from shore. However, a short ferry to Isla Mujeres solved that. So beautiful. Beds were firm mattresses (not memory foam) linens and towels were great. Daniel’s was a great host, very responsive to any concerns we had. Pool was great, felt completely private as no one was ever there when we used the pool. Would recommend for your next Cancun Vacation.

Host Response

Dear Robin Thank you very much for taking the time to share such a thoughtful review of your stay. We are delighted to hear that you had a great time and enjoyed the location, the comfort of the house, the pool, and the quality of the linens and towels. It is especially rewarding to know that you found us responsive and attentive throughout your stay, as providing excellent service and helping our guests have a memorable vacation is always our priority. Thank you as well for your understanding regarding the sargassum. As you mentioned, this is a natural phenomenon that affects much of the Caribbean coastline during certain times of the year, and unfortunately it is beyond anyone’s control, we celan the beach every day but some times is very difficult. It was truly a pleasure hosting you, and we sincerely appreciate your recommendation to future travelers. We would be honored to welcome you back to Cancun in the future. Warm regards Daniel E Laens Owner

House was big and beautiful. It was cold and rainy when we were there so only the kids were crazy enough to jump in the private pool.

Host Response

Dear Tricia Thank you very much for your kind review! We’re delighted to hear that you enjoyed the house and found it spacious and beautiful. The weather was certainly a bit unusual during your stay, but we're glad the kids still managed to have fun and make the most of the private pool! We truly appreciate you choosing our home and hope to welcome you back again soon—hopefully with plenty of sunshine next time. Warm regards Daniel E Laens Owner

We loved the super spacious house; we had a very pleasant stay. The security guards were very friendly, and there is a convenience store very close by. We thought the location was excellent. We had a great time at Daniel's place.

Host Response

Hello, Mirthala Thank you very much for your words. We're glad to hear you enjoyed the house, the space, and the location, and that you had such a pleasant stay. We also appreciate the mention of the friendliness of the security staff and the proximity of the store, which always adds to the convenience of the stay. It was a pleasure hosting you, and I will be happy to welcome you back again whenever you like. Best regards, Daniel E Laens Owner

We had a fantastic stay at this beach villa! The space is incredibly spacious, making it perfect for relaxing and enjoying time together without ever feeling crowded. It truly has everything you could need—from well-equipped amenities to thoughtful touches that make your stay comfortable and stress-free. The location is another huge plus. It’s conveniently situated close to everything you might need, yet tucked away in a secure, gated community that feels very safe and peaceful. We always felt at ease coming and going, which made the whole experience even more enjoyable. Overall, this villa offers the perfect combination of comfort, convenience, and security. We would absolutely stay here again!

Host Response

Hello Gladdys Thank you so much for your wonderful review! We’re truly happy to hear that you enjoyed the space, comfort, and location of the villa, and that you felt safe and relaxed throughout your stay, that is exactly the experience we aim to provide. It was a pleasure hosting you, and we would be delighted to welcome you back anytime! Kind regards Daniel E Laens Owner

We have found our home away from home in Cancun! We loved our stay at Daniel’s place, which is located in a quiet, private condominium village with 24/7 security and pool and beach access. The kitchen had plenty of items to cook and bake with, and all of the decor was perfect for a beach vacation. We had a group of 8 and had TONS of space; we could have comfortably fit 4 more! The location is great, as there are shops (including some corner stores and Starbucks nearby) and everything in the hotel zone is within a 10-12 minute drive. The beach and pool areas are beautiful, and we loved just relaxing in the spacious communal areas within the house itself. Daniel was also very responsive and always answered any questions that we had before and during our stay. We look forward to coming here and staying here again!!

Host Response

Thank you so much Becca for your beautiful words and for taking the time to share your experience. It truly means a lot to us to know that you felt at home and enjoyed both the house and Cancun. It was a real pleasure hosting you, and we will be very happy to welcome you again anytime in the future. Warm regards! Daniel E Laens Owner

We had an amazing stay at this condo. The beach was as close as some stays we have had at the larger hotels and really pretty. The security guard was always helpful and attentive. The condo pool courtyard was steps away and always had chairs, and the private pool was very fun. Lots of restaurants close by but on the pricier side (but very yummy). Once we figured out the bus that was also close by and easy to navigate we had access the cheaper options too. Daniel and his wife Marianna were super helpful and very attentive in communicatioons

Host Response

Thank you so much for your wonderful review. We are truly happy to hear that you had such an amazing stay and that you enjoyed the beach, the pools, and the location. It means a lot to us that you appreciated the security staff, the nearby restaurants, and the convenience of the bus once you got familiar with it. Dear Cristina Your kind words about our communication and attentiveness are especially appreciated. Marianne and I genuinely care about our guests’ experience, and it makes us very happy to know that you felt well supported during your stay. It was a pleasure hosting you, and we would love to welcome you back anytime.

The house itself is quite spacious and had the potential to be a very comfortable place to stay. Unfortunately, the condo is in need of general maintenance and upkeep. Several items were broken or poorly repaired — for example, some of the pool furniture was damaged and unusable.  The shower head had been secured with zip ties, which actually cut my hand when I tried to adjust it. Situations like this made the stay less comfortable and raised some safety concerns. One area that was disappointing was the handling of basic supplies. When we asked for additional toilet paper, we were told that this is not a hotel and that we would need to purchase our own. While we understand that policies vary, the response felt somewhat unwelcoming given the length and cost of the stay.Overall, while the property has good space and potential, it did not meet expectations for the price paid. maintenance issues and overall experience.

Host Response

Thank you for your comments. However, they do not accurately reflect the reality of what occurred during your stay. During your stay, the only issue reported was related to a toilet, which was attended to and resolved immediately by our maintenance team. No other concerns were communicated at any time, and throughout the stay you expressed that you were comfortable in the property. The photographs and complaints sent after your departure were taken in areas that are not transit or commonly used spaces for guests. They do not reflect the actual area used during the stay, particularly the space next to the pool, which is the area guests enjoy and which was in normal condition. The lounge chairs shown in your photos were located in an area that was clearly out of service and set aside. There were multiple other sunbeds available and in proper condition for guest use. It is unclear why those specific chairs were selected for the photographs when they were not part of the active pool area setup. It is important to clarify that your claims were reviewed by the platform and ultimately dismissed, as objective evidence was provided demonstrating a reality different from what was presented in your complaint. Therefore, no compensation was granted. Regarding the toilet paper, it is correct that you requested additional units. The property provides sufficient toilet paper in each bathroom for the beginning of the stay. As clearly stated in the listing, we do not provide hotel-style service, and additional supplies during the stay must be purchased by guests. The response given at the time was courteous and fully consistent with the information provided in the listing. We have over 20 years of experience in the hospitality sector, with more than 2,300 reservations managed across different platforms. Our guests are our strongest endorsement, and on every platform where we operate, we hold distinguished recognitions for the quality of our service, both professionally and personally. This space is not intended to create controversies, but to share experiences in an objective and professional manner. Out of respect for the community, we will not go into further detail. From a strictly professional standpoint, we do not recommend this guest to other hosts. Daniel E Laens

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