Coline
Reviews
Superhost346 total reviews
90% Excellent
346 reviews
4.86
2018–2026
Cleanliness 4.8
Accuracy 4.8
Communication 5.0
Location 4.9
Check-in 5.0
Value 4.8
346 reviews
Angel
Good, 2 weeks ago
Very good, only the issue of the water is of the utmost importance
José
Excellent, 3 weeks ago
I would definitely come back. Great service and communication.
Maria
Terrible, 4 weeks ago
I'm writing with someone who's about to book in mind, because it would have been helpful for me to read this before. There were six of us for five nights. The good: the kitchen service was excellent, the staff was very friendly, and the house was clean upon arrival. The difficult part was the maintenance. There is rust in the water outlets of several sinks and showers. The whirlpool bath has lint around the drain, and we prefer not to use it. There is moisture on the walls and ceilings of several bathrooms, and cracks in the kitchen, dining room, and hallway. We photographed everything from day one. We notified the host that same day and asked to change: we were hesitant about bathing and brushing our teeth with that water. There was no solution or alternative, so we stayed for the five nights. The beach and the location are beautiful and the place has a lot of potential, but for what it costs per night, you expect a different level of care. If you are about to book, ask for recent photos of bathrooms, faucets and tub. I hope this is helpful.
Vanessa
Excellent, 1 month ago
Casa Frida was an amazing stay. We highly recommend it for a big group. Such a clean place. The host is there to help you with any questions or concerns you may have. Would definitely come back again. Thank you for accommodating a group of 13. And to top it off, the breakfast daily was such a great thing to have included. The cleanliness at casa Frida was amazing. Overall, a 10 out of 10 in service.
Chris
Excellent, 2 months ago
This was an amazing place, location was spectacular, and the cooking service was a real treat. Everyone was so friendly and helpful. Such a beautiful place and I highly recommend to anyone looking to enjoy Cozumel
Jonathan
Excellent, 2 months ago
Property was beautiful and exactly as described. The personal service from the property manger waiting for us at location to make sure we are settled in well to the clean service was an amazing touch. Thank you
Daniela
Good, 2 months ago
Beautiful house, but not ideal for a short weekend The house is beautiful! It’s a bit older than int looks in the photos, but very clean, well-equipped, and the ocean is stunning. The food was delicious. Also, the manager was very kind before our arrival, asking if we needed groceries or anything else. The only downside was the check-out. We went only for the weekend and wanted to enjoy Sunday, but from early morning they insisted we leave by 11 AM. The manager let us stay until 1 PM, but only to leave our luggage; we couldn't use the house or bathrooms. We had to use the outdoor shower and find other plans instead of enjoying the property. For a weekend trip, consider your last day is just breakfast and leaving. They are a bit too pushy about leaving almost as soon as you wake up, so I wouldn’t rent it again for a short stay. Other than that, everything was very pleasant.
Jodi
Excellent, 3 months ago
We had a lovely stay - the private beach is great and the house was very comfortable to stay in. Coline and Guillermo were very helpful with stocking items and making recommendations. Thank you!
Jamie
Excellent, 3 months ago
The home was very comfortable, the hosts extremely flexible on breakfast time (the food was wonderful by the way) and everyone enjoyed their space. Only request- turn on the air in the bedrooms before guest arrival.
Teka
Excellent, 3 months ago
Casa Frida was such an exceptional place to stay with family and friends! Its such a unique property with an interesting history. Great for adults and kids spending a long weekend, as well as a stunning backdrop for pre-wedding photos! We used all five bedrooms and all were spotless and very comfy. Bedding fresh and mattresses comfy. Floors, showers, sinks, everything was spotlessly clean. The staff were amazing! Guillermo, the co-host was so attentive, kind and helpful. Juan, the chef, prepared beautiful, healthy and delicious breakfasts for our group every morning. Citlali and the cleaning staff kept our rooms spotless and fresh smelling every day. There was nothing more we could have asked for!
Mark
Excellent, 3 months ago
We really liked our stay at this house. Juan the cook is excellent and the housekeeping even does your loundries as a service. The location is directly at a white beach with a nice sea and a good pool. Would reccomend!
Joey
Excellent, 4 months ago
Great place!
Kody
Excellent, 4 months ago
The house and location was great. The house cleaners keep the place very nice and are very trust worthy. Definitly recommend the chef service. Food was amazing and you can’t beat the price. Guillermo was very helpful and spot on with communication. Very pleased. Thank you to the staff.
Gretchen
Excellent, 4 months ago
Our group of two families (4 adults and 4 kids ages 5 to 11) stayed at this amazing villa. We loved having the pool and direct access to the beach/ocean. One of the best parts of the stay were the services and hospitality; the daily housekeeping was a delight and the optional added chef services are a must. Juan made us 2 amazing meals which everyone enjoyed - we should have booked more! The house manager, Guillermo, was very helpful and always responded quickly. We would absolutely stay here again!
Federico
Excellent, 4 months ago
Highly recommended. Frida's house offers spectacular service and a great location. Thank you so much for all your attention, and we hope to be able to come back soon. Thanks!