Patricio

Reviews

Superhost

65 total reviews

97% Excellent

65 reviews

4.97

2023–2026

Cleanliness 5.0

Accuracy 4.9

Communication 5.0

Location 4.9

Check-in 5.0

Value 4.8

65 reviews

4BR Villa in Cancun

Mercedes

Excellent, 2 weeks ago

I would prefer more towels, or to be allowed to wash the towels daily. My family like fresh towels every morning and I wash the towels every night when I rent an AirBnb, here I was not allowed and towels were not enough for all of us to show and use by the pool. To go down to the beach is very rocky and steep. I though there was a walking path. The house was beautiful and the service great (besides the towels).

Host Response

Thank you, Mercedes, for your 5-star review. We are very happy you found the house beautiful and our service great. We were surprised by the towel comment, so we would like to clarify what happened. Our staff informed us that you were asking them to personally wash all your towels every day. Given the size of the villa and their regular responsibilities, this level of daily personal service was simply not possible. Nevertheless, we gladly made a special accommodation and offered fresh towels every two days, to which you replied, “Thank you. Every 2 days is fine.” At no time were you prohibited from washing towels yourself. Regarding the beach, the access is natural and somewhat rocky, but there is a walking path. My parents are in their 80s, fortunately very fit for their age, and regularly walk up and down several times a day. We truly enjoyed hosting you and appreciate your stay.

Casa Kun was exactly what we were looking for for our family vacation: a spectacular house with all the amenities and a simply amazing ocean view. Pamela was an excellent host. From before our arrival and throughout our stay, she was always attentive and available to answer any questions or needs. We also want to thank Dani, Clara and Miguel, who made the experience even better. Dani prepared delicious meals for us (an excellent recommendation from Pamela), while Clara and Miguel kept the house spotless every day, with clean towels ready for the pool or the beach and everything perfectly taken care of. The pool and hot tub are spectacular and were definitely among our favorite places to enjoy as a family. We would definitely stay here again. Highly recommended.

Host Response

Thank you so much for your kind comments Fernando. We're very pleased that you had a great time, and we look forward to seeing you back soon. Regards

Our family had a great time at Patricio and Pamela’s house. The home itself is lovely and nicely decorated. Pool and grounds are very nice. My only warning would be if someone in your party has any mobility or balance issues the beach access is a little tricky. Patricio met us at the house was great and very helpful. Her and Pamela were always very quick to respond to any questions. Miguel and Clarita who took care of the outside and inside of the house respectively and were both wonderful! We really enjoyed the location near Playa Tortugas which had a very local vibe with almost no other tourists and ate lunch at both the little beachfront restaurants that were good. Patricio recommended Krudo which is about a 10 minute walk on Kulkulkan Blvd and we had an excellent dinner there one night. The Marina Puerto Cancún mall is a 10 minute Uber ride and it is really nice, more like something in South Florida than you would expect in Cancun. Overall we had a great trip and it’s a great house

Host Response

Thank you so much for your feedback. Hope to see you again soon.

Absolutely loved our stay! Great location with beautiful views from almost every room. Family of 5 and everyone had their own space to escape to after enjoying the day. House is as listed and has all the amenities you need. Pamela is an excellent host and really made our trip great with recommendations and timely communication. Miguel was always onsite and eager to help. We decided to have Clarita cook for us and it was definitely worth it as she is an amazing cook and the house was cleaned each day. The house is great and Pamela was very responsive to make sure we had a great vacation. Highly recommend.

Host Response

Thank you for your kind words, and thank you very much for choosing our place!

This property is one of the best spots we have stayed for our yearly friends trip. The house is top notch, and exactly as reflected in the pics. Our main contact, Pamela, help with every thing from airport transfers, setting up massages at the house, to having Chefs for several nights. Miguel was our on property "butler" who helped us from taking all the luggage up and down, helping when deliveries were made, and kept the property in tip top shape. We had a house keeper through out the day, Clara, and she was wonderful helping keep the house in order. Pamela, Miguel, and Clara made a great team, making our week easy and relaxing. If your group likes to stay active, they have all you need. It was easy to get a run in along the main street, we had a couple Pilates sessions by the pool, and a some HITT sessions in the sand all over looking the turquoise waters! Only minor downside a couple in the group had were the beds were very firm. We all had an excellent week! Thank U!

Host Response

Thank you very much for your kind words and for being great guests. Thanks again!

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