Dream Playa Management
Reviews
Superhost31 total reviews
94% Excellent
31 reviews
4.90
2018–2026
Cleanliness 4.7
Accuracy 4.9
Communication 4.7
Location 5.0
Check-in 4.8
Value 4.8
31 reviews
Cesar
Excellent, 2 weeks ago
Great place walking distance to 5th avenue all all restaurants and beach
Sury
Excellent, 1 month ago
Amazing location just steps from 5ta Avenida. The apartment was spacious, clean, and the kitchen had everything we needed. The beachfront views were beautiful, and my kids loved spending time in the pool. Due to the sargassum, we couldn’t enjoy the beach during our stay, but we booked a snorkeling tour to Isla Mujeres where the water was crystal clear and the beaches were spotless. Overall, a great stay with plenty of nearby activities.
Rene
Excellent, 7 months ago
We had an amazing stay! The location is excellent, close to everything. The staff was very helpful and responsive, and the place itself was spacious, clean, and absolutely beautiful. Everything exceeded our expectations. Highly recommend and would definitely stay here again!
Rachel
Excellent, 7 months ago
This was a great spot for a vacation to Playa del Carmen. The location is perfect, great pool, comfortable apartment. It felt safe, with employees of the complex visible most of the time. I highly recommend a stay here!
Peter
Excellent, 10 months ago
I cannot hype the location too much. It's fantastic. Right on the beach on Calle 10, across the street from Zenzi, which is the go-to beach restaurant in Playa. Two blocks from Quinta Avenida in the heart of Playa. And shockingly, because the space faces the ocean and not the street, it wasn't even noisy. The apartment is as it appears in pictures, albeit better in real life. Check-in is easy (you check in at the reception desk).
Athanasios
Excellent, 1 year ago
We had a great time staying at Silvia’s place. Silvia was very easy to communicate with, and she was flexible in allowing our group to check in early to accommodate our early flight into Mexico and late checkout to accommodate our departure. The amenities were fantastic and as stated. Very clean, accessible to many restaurants and other facilities. I would definitely recommend staying here!
Dennis
Excellent, 1 year ago
We have previously stayed in this El Faro building, but not in this unit. This is one of the few units with a 2-story layout. Allows for privacy with 2 large ensuite bedrooms upstairs and 1 down, a large balcony, and great views of the Gulf toward Cozumel. The pool attendants are very friendly - especially when you are trying to find lounges alongside the pool (too many other guests place towels on chairs at 8 AM and walk away for hours). The building team in the lobby is very warm and welcoming. We had just one issue during our stay, and Silvia was very responsive. The location is fantastic for walking - with wonderful restaurants around the corner (Tony at Les Amis is the friendliest restauranteur anywhere, The Lido on the beach has great drinks, Carlota for morning pastries, and Dirty Martini for cocktails). We walked to the ferry for a day trip to Cozumel. We look forward to returning to Playa del Carmen.
Gosia
Excellent, 1 year ago
We had a fantastic stay! The place was spotless, which made it feel so inviting and comfortable for us. The view was absolutely stunning—definitely a highlight of our trip. The location was perfect, close to everything we needed while still being peaceful. Overall, it was clean, cozy, and such a great experience. We’d definitely stay here again!
Host Response
Gracias por tu recension! 🙏🏻
Sylvain
Excellent, 1 year ago
Great location. Clean. Comfortable
Sara
Excellent, 2 years ago
We were with family. The place is very nice, well cared for, modern and very spacious. With all you need to have an amazing vacation. The location is unbeatable if you want to be in the middle of restaurants and bars. Although the music was heard, personally, it was not so strong as not to be able to sleep. We traveled with children and we had no problems so they could sleep. Silvia excellent host, she was attentive throughout our stay. We had a setback and immediately moved to help us resolve it. The only thing I would suggest is that in the room below you let it be ventilated or aromatized because it smells a lot of moisture. The first two days I noticed quite a lot, then not so much. But in general, everything is excellent. We hope to return soon!
Luis
Excellent, 2 years ago
Great place to stay! Everything is walking distance. Great security!
George
Excellent, 2 years ago
Great place to stay and relax. Yet a block away is all kinds of activity. Pools has to be one of the best around. Great places to eat just a couple doors away at Lido. Will stay here again.
Ryan
OK, 2 years ago
My wife and our 12 and 13 year old daughters rented this property during Christmas break. We have stayed at El Faro 4 times before so we knew what to expect with the building and area. However, we were surprised to see that the entire beach has washed away from El Faro, and the walkway to the beach has collapsed and is blocked off. This required us to go to Mamitas Beach club to be able to access the ocean, which was very expensive. We only found 4 towels for the week, despite paying for an 8 person rental. Since there is no washing machine in Sylvia’s unit, we asked if we could have additional towels since they we had to take them to the beach club. Sylvia rudely denied giving us any additional towels, and was derogatory to us. We also found a terrible smell of urine in the first floor bedroom, which we reported to Sylvia as well. He initially refused to do anything about the smell, so we contacted AirBnb and checked out early. We would not stay again in his rental.
Host Response
Sr Ryan , es mentira el olor de orina en el cuarto de planta baja asi como no es cierto que no hicimos nada , le cambiamos toda la biancheria solo para darle gusto. el departamento se le entrego media hora mas tardes , porque los huespedes anteriores salieron posteriormente al horario de salida normal y esto lo puede averiguar airbnb directamente con el huesped anterior , nunca hubo animales en el departamento ya que non estan permidos en el edificio. nunca nos negamos cambiarle toallas de alberca , solo especifique se entregamos toallas segùn el numero de personas que se hospedan. Su actitud con mi personal fue muy grosera, las cajafuerte estaban toda abiertas a su llegada , mas bien no supo programarlas. Yo tampoco quiero volver a tenerlo como clientes en ninguno de los departamentos que administro no se preocupes.
Harmony
Excellent, 2 years ago
We really enjoyed our stay in Playa Del Carmen. The condo was nice with a beautiful view of the ocean. The pool area is great and steps away from the beach. It’s walking distance to 5th Ave which is full of restaurants and shopping.
Sarah
Excellent, 2 years ago
We had a great time at Silvia’s place. The view of the ocean from the unit was incredible. The unit and location was perfect to enjoy the pool, ocean, and right in town with lots of restaurants and shopping. Silvia was a great host and was prompt in her response time. Will be back for sure! :)
Host Response
thank you !