Randall

Reviews

Superhost

74 total reviews

85% Excellent

74 reviews

4.81

2021–2026

Cleanliness 4.7

Accuracy 4.8

Communication 4.9

Location 5.0

Check-in 4.9

Value 4.8

74 reviews

3BR Condo in West Bay

Lacy

Excellent, 3 weeks ago

This place was perfect for our vacation! The location couldn't be better, a quite beach at your back door and a beach with all the action just steps away! Randall had so many great recommendations and his property manager John was fantastic.

Host Response

Lacy, it certainly was a pleasure to have you stay with us! We do have the best spot on the island! Come back and see us soon!

3BR Condo in West Bay

Genie

Repeat guest

Excellent, 2 months ago

This was our second time to stay here and we wouldn’t dream of staying anywhere else. The privacy of the beach and the convenience of the fun restaurants and bars makes it the perfect vacation spot. We will be back for sure!

Host Response

Genie, thank you so much for staying with us once again! We really do have the best spot on the island. Come back and see soon!

Everything is as described in the listing; the house has everything you need to spend a wonderful few days in West Bay (kitchen, games, kayaks, paddle boarding, etc.). It's a quiet beach but within walking distance of everything in West Bay, perfect for relaxing. There are interesting snorkeling spots close to the house. The sunsets from the house and the beach are spectacular. Jhon and Tulio were always available whenever I needed anything. I highly recommend this place.

Host Response

Andres, it was a pleasure to have you stay with us. So glad you enjoyed your stay! Come back and see us soon!

Pictures do not do this place justice! It was fabulous!! It was a perfect get away from the crowds when we needed it, but still accessible to everything. John and Sophia were terrific!!! We learned alot about the island. This is our 3rd time at the island and by far this is the best place we have stayed in!!

Host Response

Diana, it certainly was a pleasure to have you stay with us! Very happy to read you enjoyed our villa and of course the island of Roatan! My property managers, John and Sophia are simply wonderful people. Please come see our rental in Florida when you have time!

We had a wonderful stay at Randall's. Communication was excellent, he always responds very quickly. The accommodation is very spacious and perfectly suited for a family of five: we were extremely comfortable there. The apartment is even more complete than we expected. Everything is planned to fully enjoy the outdoors: beach chairs, inflatable games for children, snorkeling equipment and even a life jacket for the little ones. Honestly, if we had known, we wouldn't have brought so many things with us! The accommodation is also very well located: walking distance to restaurants, but far enough back to avoid the crowds of cruise passengers. We felt like we were enjoying an almost private beach, which made our stay even more special. A big thank you to Randall for his hospitality, we highly recommend his accommodation.

Host Response

Vincent, thank you very much once again for staying with us! I am so glad to read that you enjoyed your stay at our condo and our lovely island. We really do have the best spot on the island. Come back and see us soon!

We stayed here for two weeks and the place appeared nice and in a private location. The snorkeling out front past the boat channel was not as good as described. The house was spacious and had everything you need. Every room was equipped with a split unit A/C . The master bedroom where my wife, son and myself had an inoperable a/c unit. When we first arrived the weather was cloudy and mild so we didn’t notice much. But once it got hot this room and being on the top level became balmy hotbox. This made the room unusable and sleeping very uncomfortable. The owner did send someone who tried to fix it but it was ultimately determined that the unit needed to be replaced. I feel the owners should be checking their home and especially the amenities to be operational before they rent it out. This place was not cheap and they offered no compensation or solution other than a sorry! I can’t recommend this place and won’t stay here again.

Host Response

Kris, once again I apologize for any inconvenience to you and your family. As you mention when you arrived the A/C unit appeared to be working, I would also have to assume anyone else including my property manager would think the same thing. If I could see into the future I would have had them fixed or replaced asap, however as I've gotten older my ability to predict the future has somewhat diminished so I did not foresee this coming. Here is your response to the situation after I was first informed of the problem. "Hi Randall, thank you for addressing this issue immediately. After running the unit for some time unfortunately it is still struggling to get cool. Thanks again for your support." Obviously I tried to remedy this situation as soon as I was made aware of the problem. I did arrive a couple days after your departure and now I am installing not one but two new AC units. For the inconvenience of the "balmy hotbox" I have sent you compensation through the Airbnb website. Thanks to you, all future guests will have brand new units in their bedrooms. As for snorkeling, Kris, we have the 2nd largest barrier reef system on the planet, if you were not happy with the snorkeling out front of the condo, there are a plethora of absolutely spectacular snorkeling spots on the island. I was snorkeling just after dusk yesterday and saw numerous octopus, simply an amazing experience!

Location, location, location!! Step from your deck steps onto the beach. Close to restaurants, store and a huge beautiful beach. The location itself was private and beautiful but very close to everything else that you would need. Randall was great with communication.

Host Response

Ken, it was a pleasure to have you and the rest of your party stay with us! You stated it best; LOCATION! We have one of the best spots on the island as you described. Come back and see us soon!

This place was beautiful and exactly what we were looking for! It’s far enough away from the resorts to where you almost have your own “private” beach, but close enough to walk to EVERYTHING! There’s snorkeling gear, beach towels, beach chairs, floats…they have everything you need to enjoy the water. John, the property manager, and Don, the property caretaker, were very attentive and always willing to answer any questions we had. This was by far our favorite family vacation, and we will definitely be booking again!

Host Response

Daven, I am so happy to ready that you enjoyed our residence as much as we do! We really are located on the best spot on the island. Within walking distance to West Bay and West End, yet we sit in our own private little setting. Thanks again for staying with us, come back and see us soon!

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