Jorge

Reviews

35 total reviews

86% Excellent

35 reviews

4.83

2021–2026

Cleanliness 4.9

Accuracy 4.8

Communication 4.9

Location 5.0

Check-in 4.9

Value 4.6

35 reviews

3BR Villa in Tulum

Lydia

Excellent, 1 month ago

I'm about to leave a GLOWING review about this property-but first I want to mention we had some scheduling challenges resulting in a shift to our schedule both after the booking &the day before our arrival. The team was able to work w/ us to find solutions, but it was frustrating to run into those issues twice. The rest-absolutely PERFECT! The chef, barman, housekeeper & overnight security guys were a delight! We speak very little Spanish & they spoke very little English, but that didn't matter at all! Between translator apps & a true desire to connect with each other we felt they were part of the family. Ever present if we needed anything, but unobtrusive enough to allow us our privacy. I was worried about constant management/help on site, but it turned out to be better than I could have hoped. Beautiful view. Pool 10/10. Giant TV in the main bedroom (air conditioned & spacious) for family movie night. A 7 min walk to "main" neighborhood, 3 to the GoMart. Clean, comfortable, LOVED!

This Airbnb was absolutely beautiful. From the moment we arrived, the on-site staff, Enrique, Israel, and Roberto, made us feel right at home. They provided everything we needed and went above and beyond to ensure our comfort. I was able to request specific dishes for dinner, and Enrique and Israel exceeded our expectations with their culinary skills. Roberto, one of our hosts, climbed the property to fetch us fresh coconuts. He even cut them open and prepared them for us. We left highly satisfied and looking forward to our next visit. I highly recommend booking this listing!

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