Tracy
Reviews
Superhost101 total reviews
87% Excellent
101 reviews
4.84
2020ā2026
Cleanliness 4.9
Accuracy 4.9
Communication 4.9
Location 4.8
Check-in 4.9
Value 4.8
101 reviews
Tom Or Mendy
Excellent, 2 weeks ago
What a great house and location!
Kelly
Excellent, 4 weeks ago
Nice center island location, private bath for each BR, balconies off upper bedrooms, nice pool to cool off in while enjoying the beach views. Beach area is not the most swimmable if that is a must feature for your group. Communication and check in were just fine, would recommend.
Mayte
Excellent, 2 months ago
We had a wonderful few days. It's the first time we've stayed in a house on the island, and it certainly won't be the last š„°
Angela
Excellent, 2 months ago
Excellent stay and we would definitely book again. Every bedroom has a king bed and private bathroom, which was perfect for our group. The location is greatāclose to restaurants, bars, and activities while still feeling peaceful. A few helpful notes: there are no TVs, and two upstairs bedrooms are accessed by a staircase that is not air-conditioned. The house provided two beach towels per room and four bath towels per bathroom, but heavy beach and pool users may want extras. The pool was the perfect temperature day and night. We loved falling asleep to the sound of the waves and waking up to breathtaking sunrises. A huge shoutout to Chema, the concierge. He was incredibly responsive, helpful, and made our stay so much easier. His recommendations and assistance truly enhanced our trip. Beautiful home, amazing views, and outstanding hospitality. Highly recommend!
Margaret
Excellent, 2 months ago
We have visited Isla Mujeres multiple times. Our stay this time was amazing. Great house. Beautiful views! Easy access to the beach. The pools were wonderful. We had a little hiccup with the smoke detector going off. We just sent a quick message and they responded within minutes. Problem solved. The house was nice and cool after a day out at the beach. Beds were comfy. Staff very friendly and helpful. Location amazing. Far enough from all the hustle & bustle of Playa Norte but close enough to get to. We would for sure stay again!
Margaret
Excellent, 3 months ago
Very nice centrally located home with ocean views and private pool. Close to the Brewery one of our favorites on the island. My only negative is the the upstairs rooms having to access from the out it was quite a bit of noise on a couple of nights. No fault of owner just how it is. Overall a had a lovely stay.
John
Excellent, 5 months ago
We really enjoyed our stay. The house was comfortable and had everything we needed. We had a great view of beautiful sunrises each morning. The beach was nice to sit at but because the area is very rocky and the water is rough so we couldnāt get in the water. There are so many great places close by, especially the isla brewing company which is within walking distance. The area felt very safe. We would recommend this home!
Sara
Good, 5 months ago
Pros: Great layout ā each bedroom had its own full bath, plus an upstairs suite with a fridge and sink. Multiple outdoor seating areas and a small rooftop pool were nice touches. The home was very clean, well-stocked with beach towels and toiletries, and checkout was easy with no long chore list. Cons: Communication was frustrating with multiple contacts for different issues instead of one main point person. The WiFi was unusable during our stay. The pool was advertised as heated but wasnāt. The kitchen cookware could also use an update. Good location if you want to be close to North Beach and downtown; otherwise, I prefer the quieter south end.
Marsha
Excellent, 6 months ago
We enjoyed Casa de Tortugas for the beautiful ocean views, the location, the well equipped kitchen, and the great showers. Walking the beach was interesting and fun. The upstairs patio was most useful, especially on the unusual cold windy days the first week of our stay. We were hoping for more walkable restaurants but we had a golf cart so no problem. Tracy was a pleasure to work with.
Rose
Good, 7 months ago
Our stay was very enjoyable. The house is exactly as described and the view is beautiful!
Leah
Excellent, 7 months ago
Great stay, easy to communicate with. The local team was really helpful after our flights got really delayed. Location was great mid island so nothing felt far away.
Autumn
Excellent, 7 months ago
Beautiful location! Plenty of room! Super responsive and helpful! Would stay there again!
Guadalupe
Repeat guest
Excellent, 8 months ago
This was our second time staying at this beautiful home. Itās breathtaking, peaceful and my kids absolutely love it.
Pedro
Excellent, 8 months ago
This place is amazing. Great location. Private beach. Private pool. Everything you need is here. Kitchen was well equipped. Beach towels were nice. We came with our 3 boys ages 6-14 and we all fit very comfortably here. The kitchen and patio were a great gathering spot. Many great places to eat nearby. We used a golf cart all week but if you are walking, this is a great option. The concierge at this air bnb was the best of the best. He was incredibly helpful from the moment we connected until the moment we left. You canāt go wrong with this spot. Itās magical.
Keegan
Excellent, 8 months ago
Absolutely lovely spot.