Ricardo

Reviews

134 total reviews

93% Excellent

134 reviews

4.89

2020–2026

Cleanliness 4.9

Accuracy 4.9

Communication 4.9

Location 4.9

Check-in 4.9

Value 4.9

134 reviews

4BR Villa in San José

Mariano

Repeat guest

Excellent, 3 weeks ago

My family and I have already gone several times because it is very comfortable, well equipped, and a quiet and safe place.

Second and last time we visited La Quinta. We went for the first time 6 months ago. We enjoyed the place, although there were some maintenance issues that needed improvement. On this occasion, since we arrived, we noticed that the place was dirty (not swept or cleaned, animal feces inside and outside the house, dirty refrigerator inside, stained bedding, dust on all the furniture), doors that didn't even close. Days before, we had asked about the condition of the TV (previously in poor condition) and the owner told us that it was working well, but when we arrived, neither the TVs nor the cable worked. Communication was truly non-existent. We reported what we found to the caretakers on Friday, but they didn't go to the place until Saturday afternoon. Ricardo responded 24 hours after the multiple messages we sent and never solved the problem. It's a real shame what has happened to care and communication in such a short time. I don't recommend it anymore.

4BR Villa in San José

Mariano

Repeat guest

Excellent, 5 months ago

We’ve already been there several times and will keep going back; we love the place, recommended.

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